I recently completed my third successful purchase of a new Subaru Vehicle from Wilkins. This dealership has always been fair and honest in the negotiation process. Any promises made were promises kept. I worked with Andrew Coughlin during the recent negotiation and made liberal use of phone, email, and text during the discussions. Andrew was able to get us to an equitable price and then kept the vehicle for me for two more weeks until I could return from an out of town trip. Vehicle pickup was painless and all options had been correctly installed. Thanks Andrew! My new Outback is doing a great job!
I m so happy..I m recib a good service..
Wilkins has really stepped up their Customer Service game. The staff are extremely friendly and attentive. The new waiting areas are awesome. I am actually looking forward to the next time my vehicle needs care.
Routine service always easy at Wilkins.
Wow great sales dept. Answered every question we had,, offered every test drive we wanted,, could not ask for more. Thanks guys!!!
I waited approximately 2 hours from my 60000 mile service The approximate time they gave me was up to 3 hours they were very professional very polite offered refreshments And help me check out the vehicle before I left Excellent job everyone
Bought a car here and its was one of the better dealership experiences Ive had. Really nice people, not pushy.
Nothing but love for this place
Good service
Car Buying was Easy. No pressure, never felt rushed, pushed in anyway.Everyone wore mask, incredibly helpful.We visited twice then bought. Again, no hurry, no pressure to update or add-ons.We did our research first, new what we were looking for. Purchased and will have our service there.Score a 9 out of 10. I would say 10 when I buy my 2nd Subaru I think. This was our first. 2020 Forester Premium... That is 1 level up from base to get blind spot and cross rear traffic feature.
Im always satisfied with the services provided quick and efficient not ro mention the friendly and welcoming staff.☺
The experience here was better than most places. We were in and out with a vehicle in about an hour or so. Of all the years or dealing with car salesmen, this was the easiest going! Better than CarMax!!!!
Tricia was awesome !! Thanks Kevin and Tricia, you made my first purchase for my daughters first car very stress free!!
I JUST BOUGHT A NEW CAR FROM MIKE J AND HE WAS AWESOME FRIENDLY AND VERY PATIENT AND RAY WAS SIMPLY GREAT WITH HELPING WITH MAKING IT AFFORDABLE FOR ME THIS PLACE IS A STAR RATING BY FAR IT WAS A GREAT TIME BUYING FROM THESE GUYS NO PRESSURE JUST TRIED TO HELP ME AND THAT IN ITS SELF WAS AWESOME......THANKS GUYS IT WAS A PLEASURE
We sold our car here through kelly blue book. Big Randy and Ramesh really made this process smooth / hassle free.
One of the best dealerships around! Everyone is always professional and friendly.
I started coming to the service department a few years ago to have routine maintenance done for a Subaru that I had purchased at another dealer. Wilkins has never tried to sell unnecessary repairs to me and their work has always been excellent. When it was time to buy a new car, i went to Wilkins Subaru and received the same great service. I would recommend them for both sales and service.
Great place to purchase a vehicle, very friendly salesman. Got an awesome deal on a truck.
They are doing nothing for social distancing. Service seemed fine.
Truly a no pressure dealership. Laid back holler if ya need me atmosphere.We were in and out in a little over an hour.We purchased a used GMC pickup.Certainly recommend stopping by to see what they have.
I always enjoy the service team at Wilkins Subaru.
Great selection see Mrs. Cindy
Only place I take my car to whenever I need work done.Bod the manager in service is real nice also Kevin and Donna always a big help
Good Customer Service
Got my last car serviced here & bought my new one here. Great service & always pleased.
Skip it...NO military discount for veterans..shame on you! Retirees pass on by go elsewhere for a better deal
Great people, very helpful and friendly.
Good place good people fair prices
This is pretty much the only service place I take my Subaru to - the front desk guys are really sweet, nice and polite!! Though they usually don’t have answers to all my questions right away which is fine as long as they get in touch with the person in charge and get back to me with answers. While a lot of other car places will try to convince you need to get tons of other repairs done when in fact the car is just fine, this is definitely not a place like that. In fact, I wish they would really make sure there’s nothing else that needs to be done! Unfortunately I had to replace a fuel pump and couldn’t do it here because all their mechanics were on training or taking some classes..that was disappointing. Their waiting room is really nice, packed with snacks, coffee and water. There are restrooms as well. And the guys on the sales floor are very nice too.
Great people work here, friendly and very knowledgeable.
Wilkins always ALWAYS takes such good care of me... GREAT PLACE
Amazing people. Amazing deals.
Very polite Fred was very knowledgeable and Im buying the vehicle.
Quick service with express services. Not too pricy either.
Oil change and tire rotation was relatively quick and painless.
Nice service people and fast service
Quality product and friendly, professional client service!!
Great service and staff
Friendly atmosphere. Great coffee.
Good service with no Issues
Personal are very friendly and helpful
Professonial service from everyone involved in the purchase of my new Terrain, especially Rodney
Low pressure, knowledgeable.
Very fair priced!
Not goodTried to charge me for work under warrany
Been my Subaru dealership and service center since 2009.
Great service
A+ service department
Pricey
Excellent
Fast
Ripoff