On this particular visit to the Glen Burnie Sherwin-Williams I have to give them only 3 stars. The product was a re-order and done online for instore pickup. When the item was received it was dented on the bottom. I noticed this as soon as my husband brought it back. This should not occur and should have been caught by the salesperson and exchanged for a can that was in better condition.The quality of the product was good as it was previously...
My paint color was perfectly matched. I was truly impressed with the service
I ordered 4 gallons of paint with the intention of using the curbside pickup service. When I got to the store, I realized that I had forgotten to add an item to my order. So, I went inside and was greeted by the employee named Andrew. Not only did Andrew greet me, he asked if I needed any help. I told him what I needed and also informed him that I was picking up an online order. He asked my name and what I ordered, then quickly got my order ready. He put the paint cans in a box and asked if I needed painter stirrers (I think I spelled that right...), which is something that I was not asked when I went to 2 other Sherwin Williams locations a couple of weeks ago. And as he was closing out my order, he asked if I needed anything else. As I was about to leave, I asked him if he had a cart that I could borrow to roll my items to the car. He gladly offered to take the stuff to my car. Thank you for the good customer service and a pleasant shopping experience!
I love going in here. Always helpful staff and many choices of colors to choose from.
Went to this location for the first time ever and I had sick and amazing experience. Derek Martin, the store manger, went above and beyond. He was so helpful, knowledgeable and professional. I wish this location was closer so I could go there more often.
Guy is always helpful and nice
Always had a nice experience here, staff very helpful, it can get busy at times.
Customer service has always been horrible for me. I kept trying to give this establishment a chance, but I cant any more, we should all be treated with respect especially in this serious time we are in right now.
I called to get samples of paint made and they said I needed and account to do so. I was confused by this and asked again and said I just needed a sample to paint on the wall to see if I like the color...they asked what colors and I went and picked them up and paid for them. So now I am wondering if I would need to establish an account to purchase paint there to paint a room in my house. Nobody has ever explained this and I have picked up samples two times now. This would be my reason for not recommending this to a friend.
Good service, quality products and knowledgeable staff.
Assisted me with getting proper ceiling paint for bath after 10 months of ceiling painted with flat paint. Thank you very much!
This is one of my home SW locations. Derek is one of the best managers and didnt hesitate to help me get products just right for what I was doing. The entire staff, Andrew, Kenny, and the others whose names escape me right now are very knowledgeable and helpful.
Very respectful and helpful to change my paint with a desire tinted. I would recommend this store to everyone to do business with them.
Helpful people, thank you.
Andrew was terrific. He helped narrow down the color choices, and setup samples to try at home. Very informative and very helpful. Will come back.
Andrew was amazing and extremely knowledge about the products. He walked me through everything and I was able to leave with a great product and a better understanding of the product.
Good customer service. Giving good service is the key for repeat business.
Great products and service.
The salesmen are very helpful, and even offer to carry out to your vehicle, which really helps if you are a senior with arthritis.
Always fast and friendly. Huge stock, almost never out.
The paint is wonderful and the customer service is better than any I have experienced at a paint department.
There’s lots of great color selections and go when they have a good sale.
Bad advise all the want is ur money and to sell their products .. Never again and dont let them know u dont know how much paint u need they will tell u the wrong amount and no refund.
If you want quality paint with friendly knowledgable service this is the place to go.
Andrew was fantastic. Got 14 gallons of paint, and color matching in about 20 minutes.
The friendliness and knowledge that reps have is unmatched.
Professional, helpful, and timely service!
Friendly staff and very helpful.
Love the place guys so helpful
Good product and good service
The gentleman was helpful
Fantastic customer service!
Quick and professional.
Nice service
Excellent service
Number1 4 paint
The seller was not friendly
Want