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Volvo Cars Glen Cove
79 Cedar Swamp Rd, Glen Cove, NY 11542, United States
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Volvo Cars Glen Cove
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Ha
Review №1

From the moment I walked in I was treated like a celebrity. I wasn’t leasing the most expensive car but they acted like it. From start to finish, it was an unusually simple and stress-less transaction. And when it comes to service:outstanding. Jocelyn and Steve make it happen. Incredibly accommodating and go the extra mile to satisfy their customers. Unlike any other dealership on Long Island.

Th
Review №2

We’ve leased or purchased 3 Volvos from Glen Cove Volvo since 2017. They have been an absolute pleasure. They actually delivered our last two vehicles to our home. We never visited the showroom. There’s no car salesmen BS here. They’re straight forward and all about service and repeat customers. Craig, a sales professional and internet specialist, is exceptional. We swapped 50+ emails about specifications, before looping in their finance specialist, Deron who was equally accommodating and professional. Never a missed reply, never any pressure, just nonstop professionalism. Their delivery specialist, Samantha, was a pleasure and Craig actually allowed them to use his own vehicle as the chase car to bring Samantha back. We don’t even live in Nassau anymore and we still buy from them. What else needs to be said.

br
Review №3

I stopped by with a problem Tuesday ( no appointment, my first time there ), Jason Barach in the Service Department greeted me and within minutes, my car was in and fixed. He treated me like a friend. I really appreciate great service - start to finish, thats what Jason provided to me.

Ru
Review №4

Shopping at Glen Cove Volvo was the best car buying experience I’ve ever had, I do not normally write reviews but if I could give more stars I would! I went to the dealership just to look and met Jonathan, who was very knowledgeable about the cars and did not pressure us. I was impressed with the safety of the car and the look. When they delivered the car to our house he went over all the features in the car and even made sure that my phone and garage door opener was connected. My husband and I have our own personalized settings for everything! I’ve had cars with wonderful features before but I really didn’t know how to use them. I’m not very tech savvy so having a resource like Jonathan who I can call when I don’t remember how to use the self parking is wonderful! It’s a lot more than just a dealership, it’s like having a car partner. I absolutely love my car!

Ad
Review №5

It was a 5 star experience with Volvo of Glen Cove. All my questions were answered thoroughly and efficiently. Kristin from the dealership was super patient and amazingly helpful. I love my XC60 that I purchased in May of 2021. I will definitely be coming back!

Gl
Review №6

Ive purchased my second car from this dealership! It was a fantastic experience. I worked with Dennis and was very comforted by the atmosphere within the dealership, as well as the way Dennis worked to get me the car I wanted. He was very kind and informative. I did the paperwork, the car was serviced and detailed, and shortly after I was able to take the car home. If I could, I would give 10 stars! Im looking forward to my next purchase with Glen Cove Volvo.

Ri
Review №7

If there was a way to give 10 stars Volvo cars glen cove deserve it! They were efficient with bringing a test drive car that was similar to a car that we were looking at. They were knowledgeable about the different packages and vehicles we could chose from. They did not pressure us into making a deal right on the spot. That was the most comforting out of it all. I would highly recommend getting a car from glen cove Volvo very professional and friendly.

De
Review №8

These guys are the best sales people Ive dealt with. No pushing or aggressive sales tactics. Just the best! Oh when you take your car in for service, its washed before its returned to you.

Te
Review №9

Kristin, Craig, and the entire Glen Cove team are exceptional to work with! My husband wanted to surprise me with a brand new Volvo XC90 for Mothers Day. The entire Glen Cove team went above and beyond to make this surprise happen. Upon arriving home from a quick getaway on Mothers Day morning, the Glen Cove team had the truck parked in our driveway... big red bow and all! They could not have made it easier! My husband and their team did a lot of the work the week prior so all we had to do was sign a few papers and we were all set! We cannot say enough amazing things about this team. We have been a loyal customer of theirs for years but this went above and beyond! Highly recommended! Thank you for making this Mothers Day one to remember!!

Am
Review №10

When I came to Volvo Glenn cove, I was nervous and apprehensive as this was my first independent car purchase. My main concern was being taken advantage of being that I am young. However, this was far from what I experienced. I NEVER write reviews, but my time at Volvo was so wonderful, it warrants 10stars if the option was there. From the moment I walked through the door, I could already tell I was in good hands. Nick approached me and allowed me to have a look around without following me or pressuring me. When I had questions he was competent in his answers. The atmosphere felt like I was amongst family. I became interested in the Volvo XC40, and Nick made the process as smooth as could be. He made me feel confident in my purchase and I left with my very first Volvo. He was patient and kind in understanding my apprehensions. I genuinely could not be happier. I could not have had a better experience, and I cannot wait to re-lease with Volvo when my 36 months is up. If you haven’t already, go check them out and I promise you will not be disappointed. You will be taken care of at Volvo Glenn Cove

TH
Review №11

Great experienceI came in for servicing to get my Volvo serviced and spoke to Jonathan. He was able to get me out of my lease 10 months early! Three hours later I was driving out with my brand new Volvo!Jonathan was super helpful and very professional. I’m excited to come back three years for my next one and to see Jonathan again

Bi
Review №12

I was looking for a pre-owned vehicle and I was placed in the perfect car. It looked brand new being a used car. Also Semi handled me very well. He was very knowledgeable about the vehicles there, kind and knew just what I wanted based on my interests. I appreciate the great customer service!

Sh
Review №13

Kristin and Nick were such great people to work with! Very professional, informative, helpful and very patient with all of the questions and concerns that I had. Would absolutely recommend this dealership for the great, quality service. Super excited to finally take home my xc90! Thanks again guys !!!

Je
Review №14

Business Manager, Annemarie was exceptional. She was quick, courteous, patient, and willing to look into every option for my financing needs. I was able to go in, buy my car, and leave the same day.Sales Consultant, Bernie was terrific as well. He’s a well polished veteran that will provide great information, as well as comfort and conversation. His presence truly makes you feel like you’re at home hanging out with a good friend.This was my first time buying from a dealer or financing and I honestly couldn’t be happier with the result and experience. The entire staff was warm and welcoming. You can’t go wrong at this location.Btw, I love my new ride!!!

Pa
Review №15

What can I say about volvo cars Glen Cove. From the sales person (Semi)-that took care of me with patience and answer all of my questions, to the business manager-( Very helpful ) and their service department everybodys is honest and very professional. They made my buying experience very simple and easy. They are very friendly and kind people. Did I mention that their service department is awesome? KEEP UP THE GOOD WORK.

Ha
Review №16

Overall satisfied with our experience. We had some issues in the beginning, but Kristen and Jonathan made sure that they righted the wrong. It takes a lot of courage and dedication to their job to do that. I truly appreciate their efforts to turn the experience around. I also want to thank and praise Deron for his excellent customer service from the beginning to the end!

Da
Review №17

I had a wonderful experience buying my cpo volvo here yesterday. Everyone was kind and went out their way to help me and make sure I was comfortable. Definitely would recommend to anyone looking to buy a car!

Jh
Review №18

Ive been buying cars from this dealers for years. its always a great experience and the hospitality amazing. Great staff and management.if you ever think about getting a Volvo please come here theyll do the right thing for sure..

Jo
Review №19

I don’t even know where to begin. My experience with Glen Cove Volvo so exceeded my expectations. Right from the outset they made me feel comfortable. They listened to me, which never happens when buying a car. My salesperson, Craig, never pressured us. Seriously the best car salesman I have ever dealt with. Kristen and Deron made sure everything was taken care of as planned. They made us feel like family. The entire process was amazing. I will definitely be looking for my next car at Glen Cove Volvo.

Ma
Review №20

Wish I could give Volvo of Glen Cove a few more stars! The automotive gods were looking out for us when they led us to Jonathan at Volvo of Glen Cove. He is kind, knowledgeable, responsive and will move mountains to help you. He went above and beyond to get us into an incredible SUV. Thanks to Jon, Stephen, Dennis and the Service staff, our deal was made and car delivered all in just a few short hours. We are grateful for this dealership experience and to be behind the wheel of such a fantastic car.

Al
Review №21

I would avoid this dealership. I made a “VIP appointment” to test drive a certified pre owned car that I was assured was in stock. I asked the saleswoman to double confirm because it involved me leaving work early and traveling an hour. Upon arrival, I was told that the woman I spoke with is a remote dispatcher, even though she assured me I’d be working directly with her. Then a salesperson appeared to inform me that the car is being serviced and I can’t see it, encouraging me to instead look at a brand new 2021 model (this already had bait and switch written all over it). When I insisted on doing a test drive, having changed my whole schedule for this appointment, another salesperson appeared to inform me that the car already sold. When I reminded him of the phone operator’s assurance that the car was available, only 2 hours earlier, he did not apologize, shrugged his shoulders and said “the car is sold, what do you want from me?” I’ve dealt with some sleazy dealerships before, but Volvo Glen Cove takes the cake. I’m giving them one star because Google doesn’t allow zero, and because they have a cute bulldog. I wish I could have just done business with him. Inventory constraints have nothing to do with dishonest sales tactics and cold customer service. Stay away

Ji
Review №22

Have leased at least 5 new cars from here. Kristin and her staff are top notch. Have sent countless referrals all who were very satisfied. It’s a no nonsense place and have always been treated fairly in regards to price.

Jo
Review №23

I had a Great experience purchasing my new truck from Volvo Glen Cove! Ask for Semi!! He was my Salesperson and he was Great and offered the best customer service while assisting me with my purchase. I also want to thank Carlo and the Service department Manager who made sure my truck was delivered as promised. Im Loving my new truck!! Thanks again Semi!! And Thank you to the Entire Volvo Glen Cove Team for the wonderful experience!!

Br
Review №24

The best car buying experience Ive had in my rather long car buying experience as an adult, was at Volvo Cars Glen Cove. Jonathan Goldman was my salesperson. The level of professionalism was surprising given my past experiences with getting a new car at other dealerships. I felt a genuine caring, yes, I said caring, from Jonathan. He made an incredible effort and I was able to get my new car (today) at an amazing price-- dramatically more competitive than elsewhere. He is my go to salesperson and I would give him the highest recommendation!!!

Je
Review №25

I had a great experience shopping at Glen Cove Volvo. I met with Jonathan who was very knowledgable about the XC60 that I purchased. I was not pressured on purchasing my vehicle. In fact, I kept getting more excited when learning about my new vehicle. It was a quick process not to mention, they even have a beautiful showroom dog that kept me entertained while waiting to be signed out. The staff was phenomenal and it was a pleasure purchasing a vehicle at Glen Cove Volvo. I highly recommend to purchase a vehicle here.

Ja
Review №26

I was shopping around for a CPO XC60 and was lucky to be at Glen cove Volvo dealership with a welcoming, friendly, patient and knowledgeable sales person Semi who made the purchase easy with the help of the business manger Deron. Altogether my experience at Volvo cars Glen cove was least stressful and most satisfying. With welcoming staff you will definitely enjoy great customer service at Glen cove Volvo.Experience it......

Pe
Review №27

We had a great experience with everyone at Volvo of Glen Cove from start to finish. Theyre friendly, knowledgeable, and a pleasure to work with, and they worked with us according to our preferences and limitations. Every car purchasing experience should be like this (including a dealership resident dog). Highly recommended.

Je
Review №28

A great experience from sales to service. Sales were fair and honest and gave me a great deal, better than other dealerships in the area. Each time I have taken my car for service, they are respectful of my time, personable to deal with, kept my car clean and were reasonably priced.

Do
Review №29

Glen Cove Volvo is truly a pleasure to deal with! I had such a great experience leasing my new XC90. I’m not lying when I say this was the easiest experience I’ve ever had at a car dealership. My salesman, Craig, was very patient, not pushy, and allowed me to make my own decisions. Stephen in Finance was also outstanding and thoroughly explained all of my paperwork. All of the staff are very helpful and knowledgeable. Before this, I never had anyone sit with me and literally go through all of the features of the vehicle at delivery. If you are in the market for a Volvo this is your one and only stop! And if your are considering another brand, please give Volvo a look because you won’t be disappointed. I absolutely love my XC90 :-)

Je
Review №30

The staff were amazing, and very professional. They made me feel at home and comfortable with making my decision with the model car i was looking for. I will definitely recommend Glencove Volvo to future family and friends looking to purchase. I am a happy customer.

Ma
Review №31

Our experience at Glen Cove Volvo was excellent all around! Their customer service is fantastic, especially Jonathan, our salesman. He was kind and patient, and he was very knowledgeable and had all the right answers to our questions.

Ot
Review №32

Customer service was good and responsive to offer product for road test.. TY for the great CS

Je
Review №33

The best dealership i have ever been too. The customerservice is absolutely fantastic. Jonathan is such a great salesman he helped me find a car within minutes literally minutes of entering the dealership- he handed me keys to drive it and while driving told me all the perks of the CPO i was getting.Jonathan is super knowledgeable with the Volvo market and is also a car fanatic he really knows his stuff! I highly recommend going to Jonathan.Deron in finance was also a delight he was able to make sure i got the best monthly payments on my vehicle.Thank you to the staff and team at Volvo glen cove for making this a great experience. I will definitely be coming back!

gl
Review №34

If an honest car salesman is an oxymoron. Craig just proved that phase be reconcilable.i highly recommend Craig @Glen Cove Volvo to any1 who would consider buying a car. august, 2021, we are in the middle of a great shortage of almost everything thanks to a rapid economic recovery from a lockdown and pandemics. its a sellers market, so they said. car sales are one of them. inventory is running low everywhere. we happened to be in this sellers market for a new SUV. as one of the important purchases, i have done extensive research and finalizing in a Volvo and sent out several email to dealers around tri-state. One of those reply, standing out from the others, was from Craig. though his email was short, it was answering ALL my questions without any beating around the bush. pricing was accurate. inventory status was clear and transparent. i made that right from the start no phone calls! (aka no bs!) Craig: NO PROBLEMS! i followed his link in his email to take a closer look at the vehicle and a few more round, we decided to take that one. so, the entire process was online. 2pm on the day my wife and i scheduled to arrive at Glen Cove Volvo to pick up a well prepared new car, last mins she felt that she would need a bigger model (90, instead of 60). Craig again: NO PROBLEMS!! 5pm, we drove away our be-loved new Volvo and wife is very happy!!! btw - some more not-so-small details, if you ever dealt with other car sales pople (i know I did) ... 1). he respected our privacy and never made cold and radom calles, yet, ALWAYS answered my email questions within a day even on the weekends. 2). have you ever had to put up with and wasted time with other sales on those great figures that THEY care, but you dont (in particular your wife does NOT care?). Not Craig. He told us what we wanted to know and what we cared, no more no less. The experience is just like  ... hmm ... buying things from Amazon (in case you enjoy buying things from amazon?)Craig definitely deserves a five-star and we enjoyed this entire purchase experience!

Ke
Review №35

Jehovani was professional and patient. I felt welcomed from the initial meeting. He was thorough, new the product and was a pleasure to do business with!

Mi
Review №36

I am a repeat customer. They make the hard parts of buying and leasing a car as simple as possible. The customer service always goes above and beyond to make me more than happy.

Jo
Review №37

Clean and friendly dealership. Had the pleasure of working with Jehovani and he made the leasing experience pleasant and easy going. Patient and attentive, could not have had a better experience! Thank you guys!!

Wi
Review №38

I had a great first time leasing experience at Glen Cove Volvo. Jonathan is very professional and super helpful. Not only did he help us select the right car for our family, he also helped me resolve issues 6 months after leasing. My car was scratched in my work parking lot and Jonathan managed to get rid of the scratch marks without any cost or trouble. When we needed to come in for rim repair, everyone was very accommodating and made the entire process super pleasant. We got the dented rims replaced, had a loaner car to use while service was being done and everything was all covered under tire and rim plan, not cost to us at all 👍

Di
Review №39

We leased 2 cars with Glen Cove Volvo this past summer. Jonathan was so helpful and knowledgeable. He explained all the details about each car, their functions, pro and cons, which made our decision process super easy. The day we picked up our cars, Jonathan spent over an hour time to help us customize the car settings and patiently reviewed all the safety features with us. Best car leasing experience.

Sh
Review №40

Never felt so compelled to write a comment before.My neglect by Glen Cove Volvos management was so egregious that Volvo USA sent me a check for one months lease payment as compensation for my inconvenience.Leased a 2021 S60 in April of this year; car delivered was not exactly car as discussed with salesperson. I spoke to Kristen, the sales manager,in person she said she would speak to general manage and get back to me asap. Never heard from her. I left two messages to no avail. I finally wrote to Volvo USA in N.J..Three times, over the span of 6 weeks, Volvo USA requested that she contact me-she never responded.The problem has been neither addressed nor resolved by Glen Cove Volvo.Hassel Volvo was great, once it was sold to the Dibre group customer service is of no import, units moved is their only motive.

I
Review №41

I met with Jonathan who was very knowledgable about the XC60 that I purchased. It was a pleasure purchasing a vehicle at Glen Cove Volvo with Jonathan help. I highly recommend Glen Cove Volvo, it has a beautiful and very comfortable showroom!

jo
Review №42

Sales staff were professional and courteous. Overall a good experience.

Jo
Review №43

Jehovani was a very attentive salesperson. He answered all my questions and showed me everything I needed to know about the car and walked me through the process. He is informative, attentive, and knowledgeable on his products. Went above and beyond to make my car purchase experience as easy as possible!! Would definitely recommend anyone to Jehovani!

Ar
Review №44

I want to say a big thanks to Volvo Cars Glen Cove and especially to Craig and Deron, who made my experience so great, smooth and fast.Guys are so professional and indeed value your business.We love our new car and will be returning here again. I definitely recommend it to everyone, who looks for a great service.P.S. Tua is amazing. We love her.

he
Review №45

Great experience, From the moment I reached out with a brief inquiry, Mely was responsive, extremely knowledgeable, not only about the vehicle itself, but in walking me through the entire process. It could not have been more seamless and made the process very pleasant. Their attention to detail and my satisfaction was unparalleled- going above and beyond in every aspect! The sale took place very quickly and I was able to secure transportation just 2 hours after purchasing my XC60. I walked out happily and appreciated the great customer service. I highly recommend this dealership. Not to mention, they are a pet friendly dealership.

Ju
Review №46

Semi made the process of renewing my lease simple and straightforward. He worked hard to get me into exactly the car I was looking for and helped me arrive at a good deal. He was on top of the search, always responsive, and never pushy. We did everything over the phone and all docs were ready and in order when I went to the dealership to pick up my car. Highly recommend working with Semi if youre looking for a Volvo

Da
Review №47

Had a great experience buying our first Volvo. Salesperson Semi was very helpful and went out of his way to make sure our new car had a full tank of gas. Straightforward process, drove there in our old car and left in our new one, all in one day. Staff members stayed late on a Saturday to make it happen.

Ca
Review №48

Very pleased with my service from Jonathan on sales end and ultimately Deron on finance..

Ch
Review №49

Had a wonderful experience working with the entire team at Volvo—Glen Cove. Semi was extremely kind and helpful, and made the entire process easier than we expected. Everyone went above and beyond to make everything go as smoothly as possible. Will definitely be returning when my husband is ready for a new car!

Jo
Review №50

I live in the area and am in the market for a new car. I was looking to lease something a little bigger and is able to handle the snow that we get up here in New York during the Wintertime. Salesperson Sammy immediately had me test driving an XC90 T5 and let me tell you, this car is AMAZING!! It has all the bells and whistles one could ask for. The heated steering wheel and seats were so cozy on that cold snowy day, and the handling was spectacular. It cut up the snow like warm butter. But what amazed me the most was the power in that 4-cylinder engine. I was blown away by the horsepower that this car has.............and the 4-cylinder engine will definitely save me on gas compared to the 8-cylinder engine I currently drive. Sammy, thank you for opening up my eyes to this gem of a car. I will definitely be back very soon to complete a purchase.

Gi
Review №51

Everyone at Glen Cove Volvo was great. This is my first Volvo and I’m forever a fan. I made the switch from bmw and honestly couldn’t be happier. I’m getting a better ride, more features and better service for less. My salesman Stephen worked around my busy schedule and even called me after hours to explain all my options. I couldn’t have asked for a better experience!

To
Review №52

I have been leasing for the past 12 years and this was by far my best experience. Alec Perez was my salesman and I highly recommend working with him. He isnt pushy in fact, he is extremely calm making the experience truly problem free. He delivers what he promises! Truly a pleasure to work with. PS: I love my Volvo.

To
Review №53

From the initial buying experience to maintenance service, the customer experience is consistently exceptional, and its evident the Volvo team is committed to delivering on this.

Mi
Review №54

Super Duper - Fast service great price - NO BS - Just straight Forward - Was good Experience - No Hard Sell Etc.

An
Review №55

Semi is the best man working with.Talk to him and he will prepare what you need.I was very happy to working with him.Highly recommended!!

fr
Review №56

Couldn’t ask for a better experience. My daughter was involved in a bad accident that totaled her car. She was in her new car before insurance picked up her old one.

Ka
Review №57

We had the best experience at Volvo Cars Glen Cove. Staff and especially Tua and Craig were outstanding and made us and even our dog so comfortable. We highly recommend and hope to work with them again in the future.

Jo
Review №58

Semi was an amazing salesman. Buying our XC90 was smooth and easy. Very upfront about price and a fair deal. Excellent car and a fantastic dealership.

Jo
Review №59

Thank you Scott and Kristin for my xc60. We absolutely love love love it. It was an honor. Thank you again !!!

Jo
Review №60

Just started my third lease with Glen Cove Volvo. The team is diligent and helped me to find the best car that fits my familys needs. Semi was super responsive and helpful from the start, allowing me to explore a range of options. Very good experience overall!

Al
Review №61

Horrible, Horrible, Horrible. Called because my iPhone jack was acting up and my on call button was not working. 1st question the service advisor asked, was did you get the car with us? Once I told him no, he just shut down. He told me I should change the iPhone cable and see if that works. Well dont you think I trie that before calling the service center.When I asked about a loaner, if I had to leave the car at dealership, that was another NO, b/c I didnt get the car from the glen cove. And I said, so it doesnt matter that I my car is under warranty, its a 2020 XC60. They just wont even entertain or talk to you as a Volvo owner if you didnt get the car from their dealership. I thought VOLVO was better than this!LATER** in response to owners poor customer service. That is not the case, I have been to Volvo of queen and Manhattan, when I didnt get my 2020 Volvo XC60 from them and have always gotten loaner vehicles. This seems to be a Volvo of Glen Cove issue.

Za
Review №62

No games! Smooth, fast, straight forward. After spending two days dealing with typical games at Huntington Volvo, I headed to Glen Cove where I met Bernie (who is fantastic, and recognized I knew what I wanted and what I wanted to pay for it). Walked in at 11:30a on a Sunday, and drove home at 2:30p same day. No back and forth dealer negotiations, no hiding the numbers. Got the exact vehicle I wanted for $100 less per month than Huntingtons best. Skip the other dealers, go see Bernie at Glen Cove Volvo. To everyone at GCV: Thank you!

Di
Review №63

My experience upgrading to a newer model Volvo was very pleasant & executed seamlessly and efficiently thanks to my salesperson Semi, and also Deron. A big thank you to Semi for making things so easy... great job!

CH
Review №64

I truly don’t ever leave reviews but felt that it was absolutely necessary after my experience at Glen Cove Volvo. I’ve walked out of many car dealerships and have been completely turned off with the car buying/leasing experience in the past, but I felt welcomed and comfortable from the moment I entered GCV (particularly by their adorable “shop dog” Tua). Their salestaff were competent and upfront, and Deron in finance was a pleasure to work with explaining everything in layman’s terms while securing me additional protection for my vehicle. If in the market for a new car, you have to stop here. I’ve already referred my friends and family and look forward to working with them again in the future.

Da
Review №65

Semi was awesome. He was not pushy and could see we were unsure With what we wanted so he took the time to give us options. Showing us a larger truck on the used lot and the X 40 which we initially went for. He then spent time working the numbers to get us where we wanted to be after deciding on the X 40. I couldn’t be happier with this choice thanks to him. Jonathan in finance was great to he got us in an out. I had trouble a weeks in with my truck and reached out to Semi, he had Jonathan get right back to me and worked with me to correct the problem without even having to bring it in to service. Everyone there works as a team and it was a pleasure to work with them.

Ar
Review №66

Jehovani was a great salesmanHe was patient and kind to me from the startI would deff come back again because of the experience I received from him and the dealership in generalThe whole crew is wonderful and kindVolvo Glen Cove deff has the best people working for them.Who ever says otherwise needs help because they are a gem of a group.

He
Review №67

I had an appointment at 8:30am to do state inspection, oil change and a recall. I dont have loaner car because it always not available. The next available date is in mid March when I booked this visit by end Jan, so make appointment early if you need it. Waiting area is in their showroom and kind of crowded after they open the showroom at 9am. Not that many seats around but it does has water machine, coffee machine and some light bakery provided in the morning. Its definitely not the best dealship service I been visited but not bad at all. They also didnt try to sell me those winter package, 20 million point check up package which I hate dealer doing that. People there are very nice and professional. I will recommend coming here rather than Great neck. Total wait time 2 hours and include a free car wash.

Ar
Review №68

We recently bought a car from Glen Cove Volvo and I wanted to share our experience. I had barely started explaining to the sales person Semi, what I wanted in a used car. He understood exactly because he quickly looked at what is available and got me exactly what I was looking for! I ended up buying my dream car immediately. His quick understanding of what our needs were, our budget, his inventory and general knowledge of the market made it a pleasure to work with him. He (and everyone else there) made the process so easy, so quick, that I was in and out of there with my dream car within an hour!! From now on, I think well be buying all our cars from Volvo GC, and Semi in particular!! I recommend him and Volvo GC highly!

Da
Review №69

The experience I had at Glen Cove Volvo was top notch! This is my first Volvo and I couldnt be happier. The staff was knowledgeable and the time spent at the dealership was quick and efficient. I would recommend this dealership to anyone looking for smooth and painless car buying experience!

Ga
Review №70

I just leased a new XC90 from Glen Cove Volvo and have to say that the experience was simply great. I called the dealership by phone and spoke to Nick LoCascio. I told him that I was very close to leasing through another dealership, that I was interested in one of their vehicles I found on their website, and that because I live far enough away from their dealership (and because of Covid precautions), I prefer to discuss by phone. I discussed my current offers with him, and he got back to me within minutes with a better offer. He was extremely responsive and on top of everything, which made me want to lease through him despite the other offers from closer dealerships. He is an extremely nice guy, and was pleasant throughout the entire process. And, more importantly, there was no nonsense discussions whatsoever. Straight to the point. And, every other person that I dealt with, from the financing person to the person sitting in the car with me explaining all of the electronics in the car, were extremely nice. And, to top it off, they have an amazing bulldog in the showroom. Simply great service and a great experience.I highly recommend Nick and Glen Cove Volvo!!!

Jo
Review №71

Im still currently In business with glen cove Volvo and it’s a joke they look at you funny treat you like you less thensmh

Su
Review №72

We have acquired about the new XC90 and were shut down by the sales manager. He was extremely condescending and basically told us we will not be able to afford this car. We got the car for price we were looking for in Volvo of queens and receiving an amazing service. Glen cove was disgusting.

Da
Review №73

Great service. Semi, our salesperson, was incredibly helpful and very personable. We love our new S60!

Ma
Review №74

Great knowledgeable and competent staff! I had the pleasure to deal with John, who was very patient and friendly, showing me all the available options. The financing team is amazing too. Hats off to them for making the deal work exactly as I wanted. Thank you!

Mi
Review №75

Our family had an excellent experience at Glen Cove Volvo. Our sales consultant, Spomenko Pajovic, was extremely knowledgable about the vehicle we were looking to purchase and a pleasure to work with. We love our XC40 and will refer our friends to him if they are looking to purchase a Volvo. Thank you for your outstanding service!

jo
Review №76

I had just leased a car last week from Glencove Volvo. It was an extremely pleasant experience.I can not say enough about my salesman Sami Pajovic. He was so kind and hones. I knew immediately I was in the best hands. He is not pushy and just wanted to make sure I was comfortable with the lease. Also a shout out to the tech department Steve and Samantha. They were so patient and took their time explaining how everything worked.

gr
Review №77

By far the worst experience ever. I realized after speaking with Carl the “general manager” it started from the top. Would never deal with them again and escalating this issue further

Mi
Review №78

The entire dealership staff was a pleasure to deal with as they made everything simple, smooth and affordable for me! No haggling, no surprises, no games, they were truly straightforward. Craig was a total pro and made us feel so comfortable with the purchase! Thanks again Craig and Deron!

X.
Review №79

Brought my 2019 XC40 for the maintenance service last week, check-in was prompt, was told ~1.5hrs of wait but it ended up over 2hrs—not too bad since their lounge area was nice and clean, and people were able to keep physical distance. The thing is, just 7 days after the service, after only two light drivings (20miles), I noticed a possible leakage of the engine oil, now I have to find time to bring my vehicle back to them again :-(

Ka
Review №80

The customer service is superb. Jason was so easy to deal with and made it a point to take care of all the items I went in for and more!!!

Ha
Review №81

I got a Turn Indicator System malfunction right before labor day and had to get it fixed as this is the only car i have for travelling during the holiday. I called Glen Cove Volvo in early Saturday morning. Jason Barach answered my call and said they were all booked up but he would try his best to get my car fixed the same day. He took all the symptoms that my cars had and quickly put the car into servicing. During the time, he was able to update me with the status. My car got fixed in two hours, much earlier than i expected. Jason was very kind, friendly, and professional. Im so happy that he is working there and will definitely come to him for my next service.

Be
Review №82

It was the least pressure sale everything was well explained and above all it was delivered to west cheater where I live a well mannered and soft pesson a great pleasure to. deal with

Mi
Review №83

The nicest and friendliest people. Even on the initial call to set up appointment they were so nice. I had tried to call a Volvo service that was closer to where I live. I could not reach their service department. No one answered. I got transferred to the showroom and left three messages at different times. Still have not gotten any call back. Volvo Glen Cove answered right away, I showed up a little late to appointment and was greeted with a friendly smile. Great experience. Courteous and professional.

Ti
Review №84

Just recently bought a used Hyundai that was a trade in. Sadly I was lied to about some things that I notified them about and they claimed they were not problems. But, they are and now I have to pay money out of my own pocket to fix them. I will definitely never return or even think of buying a Volvo from these people.

Eu
Review №85

Ive never did this before, but I bought a volvo on line from Volvo of Glen Cove. I live in Florida. My sales rep. Jonathan Goldman handeled verything. When I arrived in New York . With a Florida plate on the car. He delivered the car to me in Westhampton, answered all my questions. I highly recommend this dealership.

El
Review №86

Our sales representative, Jason was great. So was the entire team including the financing team. This was our first lease, and we were definitely interested but we didnt know that we could close a deal on the same day. Despite the fact we werent exactly prepared for everything, Jason and the entire team helped us with patience (we were the last customer that day). Needless to say, we are so far satisfied with the XC90 T6.

Ga
Review №87

Fantastic recent experience at Volvo Glen Cove. Semi was our Sales Consultant - he was extremely attentive throughout the purchasing process, prompt with reply over text and phone call and was happy to work through anything we threw at him. Definitely recommend purchasing from Glen Cove Volvo and requesting Semi specifically!

Mo
Review №88

Dishonest scammers. Will waste your time. Don’t bother going to this dealership. They are by far the worst. Better off going to Stamford Volvo. They were beyond helpful and gave better pricing. Glen cove makes up crazy numbers that don’t make sense, they lie about inventory and if they don’t like you, they won’t work with you. I came in with a quote from another dealership since they didn’t have the car in stock, they said no to me and tried to upsell me. Went to Stamford and got a XC40 with more packages and cheaper in less than a hour.

Th
Review №89

Always a great experience buying a Volvo here and service is great too.

Af
Review №90

Visited this dealership on Labor Day - As a motivated buyer I was extremely dissatisfied by the service. As an informed consumer I was frustrated by the back and forth between the sales person and his manager. This type of service is outdated and serves no purpose to the consumer. Getting to the numbers was even a bigger deal everything was generalized even after agreeing to do credit application and down-payment.This was all compounded with issues regarding staff challenges, working on a holiday and finally being told I would need to return after completion of credit app.

Jo
Review №91

I bought a certified 2018 Volvo S90 I had the car for 3000 miles took it in for service. I was told I needed new break pads and they told me the car was hit from behind and I needed new sensors total Bill was over 900 bucks. So what is the point of certification if this is happening and I needed new wipers. So where is the certification. I truly feel robbed.

Tr
Review №92

Unbelievable service! The staff is wonderful and makes the car buying experience smooth and painless. I will never go to another dealership!

Je
Review №93

Such a wonderful experience with Glen Cove Volvo and my sales guy Craig Fallick! He listened to everything I needed and certainly delivered! This is my first Volvo and will be staying in the Volvo family for years to come!

Ca
Review №94

Friendly staff and clean building. Got all my questions answered and hassle-free test drive.

St
Review №95

We bought a certified pre owned XC90 with a few thousand miles left on warranty last year. Due to Covid, we have not really been driving the vehicle that much, maybe 6,000 miles in the year weve owned it. 2 months ago, it required ALL NEW breaks, and recently we found some water in the trunk and started having electronic issues - We brought the vehicle into Volvo and they are telling me its a 4K repair AT LEAST. I find this ridiculous when buying a certified pre owned vehicle that still had miles left on the warranty. Right after we pass warranty, we run into thousands of dollars of issues. If buying from here, make sure you get a third party to test the vehicle...this car has 52K miles on it and requires that much work is completely unacceptable. We bought the vehicle for our growing family and in these times, this is very hard to stomach. Im extremely disappointed.

Ka
Review №96

We’ve spent the last couple of weeks looking for a replacement vehicle for our existing Volvo sedan. We love the Volvo brand, and their reputation for safety so we visited the Glen Cove Volvo dealership. From the moment we met him, Jason Friedman has been absolutely outgoing, patient, and helpful - a true sales professional in every way. He showed us a couple of S90 sedans in our budget, and let us test drive them all to get a feel for how each one drives. He also patiently explained all of the individual features and what they do (we were blown away - these cars can practically drive and park themselves). We told him that we were also looking at another brand before making a decision, and we werent ready to decide on anything just yet. Jason didn’t make us feel pressured to buy anything. He gave us his card to call him with any questions.Even though we originally went in for a sedan, we decided a SUV would better fit our needs.  In explaining this to Jason the next day, he told us he had a SUV that he was confident would fit our criteria and he was right.  It was love at first sight!!!  Jason had listened to what we wanted and matched us perfectly with our XC90 SUV.  We came in for a test drive and again he was patient, and friendly, without pushing us in one direction or another. The price was great, and Jason really went out of his way to help us make a decision. Honestly, we were so impressed with the way Jason and the rest of the staff/managers that took care of us, that we picked a great vehicle from the ones at the Glen Cove dealership in large part because of Jason and for his exceptional treatment of us.Anyone considering a Volvo should absolutely go see Jason Friedman at the Glen Cove Volvo dealership.  He will be sure to go above and beyond, as he did with us.

Ki
Review №97

Use another dealership--I really felt like this place was trying to scam me.I knew exactly what car I was looking for, so I looked at their inventory online, found the vehicle I wanted and called them. They gave me a very good quote on a lease. I confirmed that the quote applied to the exact car I wanted because it was a higher end model and they assured me that it did, but that I had to come in in person IN A PANDEMIC to close the deal. I tried to push back because other dealerships were happy to negotiate over the phone, but they wouldnt budge and the deal was better that other quotes I got over the phone, so I went.I made it out to the dealership in person and was horrified when several employees werent wearing masks properly or at all. They also then told me that the quote they gave me over the phone didnt apply, that they no longer had the car I wanted in stock (fair enough, it had been 3 days), and that the lease on the car I wanted would be about ~$150 more per month.The really frustrating part of this was that it all could have been done over the phone if they had more educated sales people answering calls. It was both shady and negligent of them.

Ad
Review №98

Called in on a used vehicle for sale July 20 2020. I offered a deposit right away to Jason, the sales rep. I told Jason that I didn’t want to lose the car and would be happy to pay the FULL asking price. I also emphasized that once upon a time another dealership sold a vehicle out under me so that’s what I wanted to proceed with a deposit to hold the vehicle. Jason assured me that the vehicle was mine and I had nothing to worry about and a deposit was not necessary at that time. He told me that they had 5 other customers that called in on same car that day as well. He told me me would call me back in a few minutes but never did. I called him and he did not answer. He texted me back saying sorry that they had sold the vehicle days before. Dishonest, misleading and incoherent to say the very least. DO NOT TRUST THIS DEALERSHIP.

Ch
Review №99

The worst experience we ever had at a dealership. We used their website to build a quote and they came in about $200/month above that.The sales rep, with the online quote in hand, flat out lied about the money down, the miles included and other details. He literally contradicted what was written and denied that the paper said what it said. Unbelievable.On top of that it these stores are under strict COVID guidelines that are ignored. Staff walked around without masks. Others had them under their chin while talking to people. Our rep repeatedly removed his mask and got i. Our face while trying to convince us they would not honor the quote generated on their websiteWhat more can I say? Hopefully the Department of Consumer Affairs and Department of Health shuts them down.

Li
Review №100

Nice and helpful staff and makes customer very and satisfying my sales guy who took care of me was BERNIE SHERECK anyone who wants buy Volvo i will recommend Glen Cove Volvo best and very professional. Luving my new 2019 Volvo Inscription.....

Information
95 Photos
100 Comments
4.2 Rating
  • Address:79 Cedar Swamp Rd, Glen Cove, NY 11542, United States
  • Site:https://volvocarsglencove.com/
  • Phone:+1 516-231-2400
Categories
  • Volvo dealer
  • Car dealer
  • Used car dealer
Working hours
  • Monday:Closed
  • Tuesday:9AM–6PM
  • Wednesday:9AM–6PM
  • Thursday:9AM–6PM
  • Friday:9AM–6PM
  • Saturday:9AM–6PM
  • Sunday:9AM–6PM
Offerings
  • Car wash:Yes
  • Oil change:Yes
Payments
  • Debit cards:Yes
  • Credit cards:Yes
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