Rick got back to me via email quickly and followed up with a phone call. Got scheduled fast and Frank showed up on time and knocked out my 2 garage door tune ups quickly. Fast, friendly and just like the name says, they are affordable. I will have them put an opener on my 3rd door for sure. Great to work with! ππ»
I just called them at 11:30 AM on Thursday because I had a spring break the night before. They had somebody at my house replacing the springs, tuning up the door and checking it to make sure it operates perfectly...within an hour! He was done and gone by 1:00PM! Anthony Flores was the technician sent, and he was quick, ahead of schedule and friendly and professional! I could not be happier with my experience with this company!
Realy great job. Helpful technicians. Clean. Courteous.Really, thank you for helping me in this situation
Was impressed w his sub-contracted employees but as for the owner ( FLOYD RICKLANE), it went down hill when he purposedly hit me with a vehicle! NO JOKE! He also says he does the work himself & his brother Marcus (see his ad!) When infact its actually contracted out & Marcus is not his brother. Also, u all might want to run the contractors number he provides. It doesnt have anything 2 do w him or his company!
Repairman showed up a bit late than the time given, but had called and communicated, so no big deal. What was a big deal was catching him drinking a beer in his car while he was βtaking a break.β
This week your installer Tony replaced our ancient wooden garage door with a new lightweight metal one powered by a belt-driven Liftmaster opener. He worked all afternoon in 100+ degree heat and did a superb job, cleaning up everything like he lived here and spending time instructing us on the operation. We couldnt be happier with the results. Good man doing good work!
Cheap price with a promise of life time warranty. However you must have a lube and tune every two years by him. This is all fine however he did not leave his sticker on my garage door so when I had my door lubed and tuned I called the first person that came up on google. Now when my springs broke 3 years later he says my warranty is void because he was not the one to lube and tune the springs. If this was said politely I might be ok and understanding however he was rude and condescending during our phone conversation so he has lost my future business. Make sure you read the fine print.
The office scheduled a same day estimate for repairs. Brandon called me right on time to inform me that the job sounded serious and he had decided to come help me on his day off. He was able to start immediately upon arrival...in his street clothes no less... and had the full repair completed and garage door running again in a few hours. Very friendly, very knowledgeable and very helpful. Price was also more than fair. I have Brandon in my cell phone and will never call anyone else for garage door repairs or questions. Did I mention he did this all on his supposed day off!? 5 stars.10 stars. All of the stars.
These guys are Awesome... Only place Ill ever call again for our garage door repairs.It starts with Marcus and his Wonderful customer service. He listened to my issue and assured me that they could help. Brandon came to give an estimate. I just knew we were going to have to replace our garage door. Brandon was so outgoing, friendly, and professional. He really was able to work miracles and he fixed the one we had. He saved us hundreds by not having to do a full replacement. These guys truly care about helping the customer and doing a great job at the same time.
I had been putting off on fixing my garage sensors because of all the horror stories I heard but finally gave in and called Affordable Garage Door & Opener Repair based on a couple of reviews on Nextdoor. Im so glad I did! They came out the same day and even though they were a little late they called ahead to let me know. The technician Chris was so nice and got everything working smoothly very quickly for exactly the quoted price. I will call them again if I ever need anything without any hesitation. Thanks, guys!!
Damaged my door on Thanksgiving night they answered their phone and set an appointment even on a holiday and got me repaired in a quickly timely manner recommend and well go through them again!
Marcus was very friendly and knowledgeable when I called, quote was exactly what was charged. Tim and Zack were extremely professional and efficient when they arrived right on time. They did great work and were also super nice! Could not have had a better experience. Will recommend to everybody I know. Keep up the great work fellas!
We had contacted the company two days ago after our current opener would not work properly. They sent a repairman out, but were unable to fix the problem, so we elected to have a new unit installed. Brandon came today to install the new unit, but was able to track down the problem with our current opener. He could have just gone ahead and installed the pricey new opener, but instead chose to do the right thing and get our existing opener working properly. I know it may have cost the company some money, but I can assure you that they will receive many recommendations from us in the future. Thank you for your integrity!
I would recommend this company to everyone. When I first called, Marcus, was professional, knowledgeable and set up the appointment same day, which is impressive.Brendan was at our house 2 hours after the phone call. He was professional, efficient, knowledgeable, friendly, helpful. Showed us how to properly lubricate our garage door and programmed it to our cars and taught us everything about the app, which is a plus. Canβt give them high enough recommendation.
Hands down, they are the best and only service I would call. Three rescue repairs in the span of 24 months and they did not disappoint. They are efficient and professional from the initial (crisis) call to repair completion. Ask for Tim when you order service! He checks everything and pays attention to every detail regarding your repair AND the entire garage door system. He knows his stuff. Its refreshing to have service professionals who enjoy the work they do!
Very happy with response and service. Received an appointment within 24 hours, technician (Chris) called to let me know he was 30 minutes out, and arrived within the appointment window. Chris was very friendly, and was able to identify the issue right away, and quoted a very reasonable price. No up-selling, no pressure, great customer service. I will call Affordable Garage Door and Opener Repair again.
I would highly recommend this company, and in particular Tim and Zack! Response was immediate and arrived at my home when promised. My repair was affordable and both Tim and Zack were knowledgeable and a pleasure to work with! Everything was explained with no pressure or hidden charges, which in my case was refreshing. Will definitely be doing business with them in the future for any garage door/opener repairs.Thank you!!
These guys did an outstanding job with our garage door problem and Tim our tech was very professional and reassuring that all is good. Our door was pretty much about to collapse but he came out in record time and fixed it and now it sounds and looks better than before. The best part was the price he quoted us and it was VERY reasonable. They will always get my recommendation for garage door help.
Brandon was very professional and fixed our garage door. The pricing and turnaround time were VERY reasonable! Definitely recommend!
Our garage wouldnβt open this morning and we were in a panic! After doing some research and reading reviews on various companies, my husband and I decided to call Affordable Garage Door. Marcus was extremely helpful on the phone, and helped to diagnose our probable issue and gave us a quote. Chris, the technician arrived about an hour after my initial call to the company. Chris was an awesome guy and very skillful/knowledgeable. He truly went above and beyond for us. Thanks to everyone at Affordable Garage Door for taking care of us. We will definitely be calling you in the future for any of our garage door needs, as well as spreading the word about your superior service!Shannon
Great, honest company. A different garage door company had convinced me that I needed a new opener and springs and had given me a price that seemed way too high, so I called Affordable Garage Door for their estimate. Affordable Garage Door gave me a much better price, so we agreed on a time for them to come out the next day. Robert came out on time to replace what the other company had told me needed to be replaced, but when Robert checked out my door he said everything was actually in good shape. He said hed install the new stuff if I wanted it, but it wasnt necessary. I decided to wait, and they didnt charge me for the visit. It was very nice of them talk me out of buying something I didnt need. If/when I do need anything done on my garage door in the future, Affordable Garage Door will be my first and only call. Thanks!
Brandon came out to fix our garage and he is phenomenal!! Excellent customer service! Brandon is very knowledgable, thorough and fast!!! He knows what he is doing. The company overall is great! Thanks for everything!!! We will call you for our garage needs in the future!
Good experience with Affordable Garage, had a issue with my belt and pulley they had Brandon come out . Brandon was professional and had a answer to any question I had about the door system also what maintenance I can do on the system. I would hire them if you can ask for Brandon .
I love this company! On time, professional, knowledgeable, and helpful. I called today and boom, they were here as quickly as possible. Marcus was the best - knowledgeable and excellent skills plus a nice bit of humor and a great personality to boot. What could be better?I highly recommend this company!
Felt good about this company from jump. Straight forward, prompt and to the point. Both my springs were replaced by Mike who was a rad guy. Explained the pricing, process and banged it out quick. If I have any other issues with my garage door Iβll definitely be giving them a call, and if my buddies have any issues with theirs theyβre getting referred for sure.
Yesterday, after reading my garage door opener manual, I determined I needed an RPM sensor. I called your Glendale location, had the part set aside, picked it up, came home and easily installed it, made a couple of adjustments, and it worked like a charm. Thanks, Marcus, for your help. You guys are great!
Rick has been keeping my old garage door in good working order for several years, so when we decided to add sun screens to our windows he was our first choice. Of course we were not disappointed! Shelly came out to measure and do the estimate... on a Saturday, no less! She was on time, friendly, polite and knowledgeable. We wanted the screens to fit over our storm windows and she was able to accommodate us. The screens arrived on time, the installation was painless, and they look great... all for less money than our neighbor paid for smaller screens! These guys know how to keep customers happy. You wont be disappointed!
I called Affordable Garage Door and made an appointment for my day off, and they were right on time Upon arrival, the technician looked at the garage door and stated that I also needed to replace the rollers. He stated that the door would be quieter; but itβs still the same sound. I was taken by the tech as a sales person. He did a great job, but I did not need the rollers. Be careful when a tech says you need to replace but you donβt. I fell for this. Price was great but the added roller was not needed. Would have given a 5 star but the sales tactic dropped you to a 3.
These guys were great! Got a response right away and they set up an appointment the next day. Colby came out and was great! Got straight to the problem and fixed it, for a great price. Would highly recommend this company!
Our service tech was Anthony. Kind of confused why his company shirt said S.O.S and he had us make the check out to SOS, but He did a great job fixing our garage door issues. He showed up on time, the first time. Then He had to leave to go get parts at his warehouse, which is about 15 minutes from us. After 2 hours go by, he called and said he would be here in 10 minutes, but almost 45 minutes passed before he showed up. Since he did such a great job, and didnt charge us more than he quoted, and his office had great customer service, the overall experience was good and I gave them a 5 star rating.
My garage door started malfunctioning at 1:30pm today. I gave this company a call at 1:55pm with the hopes of being able to schedule an appointment for tomorrow. They told me someone could actually be out today between 3 and 5pm. Great! Brandon was here by 3pm and immediately got to work fixing the broken spring. He was very thorough and explained everything to us as he went. The best part, we were only charged exactly what was quoted to us. We asked about making the garage door quieter and he gave us a quick explanation and rough estimate of the cost for that. But he never tried to upsell us and was very professional. Thank you Brandon!I also wanted to make some comments about other reviews I saw.1) They offer a cash discount when paying. So if you are paying with card it will be a little more. But this was told to us when we placed the call and also when we were paying so it was not a surprise.2) Yes there is a warranty on the parts and yes you need to read the warranty policies on the receipt. Main takeaways: It needs to get a lube-n-tuned annually for $50 to maintain the warranty. This is reasonable! No other companies can work on the equipment or it voids the warranty. Again this is reasonable!
Brandon was very professional. Timing and pricing are very reasonable! Highly recommend!
I have had the best experience with Tim, he repaired my garage door as well as installed a new garage door opener. Both times he came out he was knowledgeable and he explained things to me so I understood what to look for and what to expect. They are reasonably priced and I am so happy with the work!!
This was a great experience. Marcus installed the two new springs, lubricated everything, tuned up the rollers and drive and done in about an hour. Replacing the springs that were 12 years old is good to do before they break. Their price was much cheaper than anyone else I called and come with a lifetime warranty. Great service at a very reasonable price. I highly recommend Affordable Garage Repair
Your response time was perfect. Robert conducted the analysis and committed to materials and garage door replacement for very next day. Robert was pleasant and very thorough. The swapout of the door was done by Anthony on date promised. Anthony was Professional and fast. Cleanup was spot on as well.
Honest and quick to help! Tim came by today and replaced our garage door motor. He was so kind and explained how to use everything. We got two remotes and the opener has wif so even people who dont get a remote can still open it from their cell phones. Rick, the owner, even called to make sure we were happy with our service! One of a kind service, and the other guys tried to charge much more.
Excellent response time. Friendly and efficient service. Courteous and willing to share tips on keeping garage door in great operating condition. No pressure to up sell anything. Excellent communication. I would recommend to anyone that they choose this service over do it yourself or trusting a YouTube video.
My garage door was broken and I wasnt sure what was wrong with it. Brandon came out and assessed the situation, and fixed it perfectly. It was an overall great experience.
Great experience! After moving into my house, there was no remote, and the unit was probably an original from 84 - so it was the old dip-switch setup. I called on a Wednesday afternoon and they were very flexible with my schedule and came the following Friday afternoon. Justin was polite and very knowledgeable, able to determine what would be involved just by eyeballing the setup. He quoted me an hour and a half but was done in an hour. Major props to him for driving all the way out to my place on a Friday late afternoon through rush-hour. Price quoted was exactly the price charged. No upsell attempt, although Justin was very honest about the quality of the other equipment and how I could maintain it. Thank you!
My garage door broke in the middle of the night, just before the holidays, while I was out of town on a business trip. I wound up having to do the entire process by phone, long distance, so my apprehension was quite high that I would have a super big bill right before Christmas. Happily, that was not the case with Affordable. We had some communication challenges due to the long-distance nature of the repair, but when I got back home, I had a beautiful new garage door and opener (at a very good price) for Christmas. They made it easy, and I was happy that I found them online while traveling, and happy I made the call, because it was the right one. Id use them again, and recommend them highly.
Tim G was fantastic this morning. We called another company and they simply recommended a new door, which I did not want. Instead of brushing off my questions regarding the repairs, he explained exactly what he expected to do as well as what could possibly happen once he started working on the door. (He gave me a low quote and a high quote depending on how the door responded.) He was able to fix our garage door without having to replace too many materials. He helped troubleshoot the keypad, and gave us a quote for a new opener. Thank you again! I really do appreciate the repair rather than replace mindset and we will be calling for a new opener soon and a tune up in a couple years.
Our garage door stopped opening this morning. I called Affordable Garage door and they were absolutely amazing.They got out to my house within an hour and the technician (Tim) went above and beyond. He was straight forward, told me exactly what was wrong, and he didnt try to pressure me into buying anything extra. I will definitely use affordable garage door again. They are by far the best and do quality work.
We were very happy with this company from start to finish. I called and spoke with Marcus about repairing a problem with our garage door and after discussing options, he included the price of the garage door opener repair into the price of a new door. He was professional, courteous, knowledgeable and not the slightest bit pushy. The door was installed the next morning, the technician was friendly, professional and experienced. He even did a great job of cleaning up after. The new door looks and works great! I highly recommend Affordable Garage Door and Opener Repair!!
Brandon came out same say, fixed my door so I could secure my classic cars, great guy, great job, will use again next time I shut my garage ontop of something!
Great communication and outstanding service. Our door broke in the morning and Mike was able to come two hours later.
I wish I would have caught the owners name. He helped me match my garage door springs, gave me some great tips, and told me to take his business card as I left so I could call him even if it was after hours. Do business with these guys. They are just good, honest people!
Wow, after three other garage door companies came out to my home to fix my broken spring and gave me a price before they came out all were $100.00 more than there quotes. Chris came out and did exactly what Marcus said they would do, got right to the job he didnβt give me any excuses or reason why I needed to pay more. Just got it done quick and exact price Marcus quoted me.Donβt even call the other companies whose names start with A-Something... these guys are the ones I will always use!Thanks Chris &Marcus
We had a spring break on our garage door & called for a few quotes. This was the only company that asked a number of detail questions about the type of door, size, material, etc. before giving us a price. They were clearly the best price & most informative of all those we called. We got a same-day appointment & lifetime warranty on the new springs. We highly recommend Affordable Garage Door & Opener Repair to anyone!
Had a little mishap early Friday evening with my garage door and ended up calling Affordable Garage Door for service repair. Robert did and excellent job and was very efficient. I highly recommend this company--it is VERY affordable (which is always everyones concern)! The Owner was true to his word, another important asset to his company! Thank You so much!
Save yourself hours and just hire these guys. Honestly, I think I called half of the garage door companies in town and got 10+ quotes. They were BY FAR the least expensive. Despite being much less expensive than all the other companies I called, I didnt feel like I sacrificed quality. They were extremely helpful, prompt and also did great work.
Great service! Same day service and affordable pricing. Really appreciate the hard work and professionalism of Chris while at our home.
They were too lazy to come look at the previous garage door to see why it wasnt working and installed a color that was too light which had to be painted because it violated HOA rules. They Google searched the home to look at the color and got it wrong lol. Lazy business practices.
Called twice without getting a hold of anyone; ended up going with a larger company for our service.
Repair man, Mike, did a super job repairing our garage door that we were unable to open. Had to replace a broken spring. Arrived within an hour after our emergency call and there was no extra charge. The cost was reasonable and workmanship super. Thanks Mike and company for a job well done.
I called Affordable Garage Door and Opener Repair to have my garage door fixed yesterday and Rick was out within 2 hours. Very personable and the service was actually affordable. I called 3 other companies to get quotes before selecting Affordable and Im so glad I chose them. Thank you Rick for being so prompt. I would definitely recommend your service.
Top notch service from Tim and Zack! Punctual, professional and so kind. I highly recommend them.
Called for garage opener replacement. Mike came out same day, did an excellent job, very professional, no surprises. Highly recommend.
Friendly and knowledgeable. Wonβt beat you over the head with prices either. Only place in town that sold parts I needed. Other repair places in the area should take notes. Would definitely do business again.
I was referred to Affordable Garage Door and Opener Repair from a friend at the gym (Truhit Fitness North Phoenix) and it turned out to be a solid referral! I was able to get a same day appointment on a Sunday and my garage door was fixed in 30 minutes. I called Affordable Garage Door at 2:25pm and the tech (Zach) arrived at 2:59pm. Plus they charged me A LOT less for a broken torsion spring than another quote I received. They saved me at least $100 and offer a lifetime warranty on the new springs
No doubt about it these guys know their stuff. Its always fun to go in there and chat about anything. Its like an old fashioned hardware store I guess in a strange way. When its time for me to put in my new garage door Ill be calling these guys for sure.
I had a broken spring. Called them at 8AM; they scheduled me for 2-4pm; he arrived at 2:15pm and was finished at 2:45pm. I paid slightly extra for stronger springs they recommended because my door was old and heavier than normal. Total cost $152. Highly recommended.
My garage door crashed at around 6pm and left us vulnerable for the nighttime since it was stuck halfway down. Affordable was very courteous-gave me a truthful worst case scenario and came out within a couple hours at 8:00pm. Their worker (I think Tim) was very knowledgeable and expert and methodically repaired the door and had everything needed on his truck. I definitely would use them again and am putting their contact information on my iPhone for future reference. Thanks guys!
Had them come by my house yesterday to replace my keypad and needed a new remote. Guy was early on time schedule, did the installation, checked all moving parts and left. Good courteous man and reasonable price. I recommend them and will use again if necessary.
It was about 4:30 pm and my garage door stuck halfway open and off its rails. I called Affordable Garage Door. They said their service guy would call me within 2 hours. Tim G called me about 20 minutes after I called Affordable. He arrived 15 minutes later. He gave me a price and said there was no cost or obligation for the estimate. I told Tim to go ahead with the job. Not only was Tim fun to talk with, but he clearly knew what to do and how to do it. He replaced the springs, cables, and all the rollers. He hauled all the old parts away and left no trace of grease or dirt. My garage door never sounded or worked so quietly, smooth, or well before Tim fixed it. These guys know that garage doors break any day or time of the week. They didnβt charge me any after hours premium. They are experts and they LOVE their work. You can forget about anyone else out there. You can call Affordable with confidence. Thanks Tim! Thanks Affordable! And yes, they ARE affordable!!
Had an alignment bar installed by Zack, who did a FANTASTIC job. He even wiped his handprints off the garage door before leaving. This was on a Sunday no less.This was the 3rd time I had work done by this company and Ive been super satisfied each time!!
Brandon did a great job! He was friendly, showed up on time and had the job done quickly. They quoted $141 cash over the phone to replace both springs and thatβs exactly what it came out too in the end. Will use them in the future.
Called and spoke with Marcus about a fresh install of a garage door opener. They were able to schedule right away at a time that worked for my schedule. The team was on time, professional, and gave me tips on how to extend the life of the garage door. I am very happy with my experience!
After my garage door came off the track on a Saturday afternoon, I needed to have it fixed right away. I called a few other companies that couldnt come out until Monday. The last call I made was to Affordable Garage Door, and they were more than willing to help, they couldnt make it on Saturday, but setup an appointment on Sunday morning. The tech came within the stated time. He had the door fixed within an hour, at a very reasonable price. I will definitely call them again if I have anymore garage door issues.
I never write reviews, I read them. But I did have to write this one because I am so happy with a job well done. It was Tim G. who came out, and was able to repair our garage door (and no upselling!) He could have charged a lot more than he did. He salvaged the panel without replacing it...very impressive. Extremely affordable for me. Wow.
Very happy with their service. I called another company first that had a sticker on the back of the garage door. They quoted me $400 to replace two springs. I inquired about a coupon and they brought it down to $340. I made the appointment but felt like the price sounded very high. I went on yelp and called two companies that had good ratings but nobody answered (about 8pm at night). Affordable Garage Door was my third call and Randy answered right away. The price was much better and he scheduled an 8-10am appt the next day, so I cancelled the other company. David came out the next day. It turns out I have a very heavy door so the price was about $30 higher than quoted due to needing larger springs, but that was fine with me. The total price came to $180 which was about half of what I was going to pay with the other company. After a couple of days I realized the opener was struggling a bit so I called and David came back out the next day to make adjustments. He ended up putting in an even larger spring (the door is VERY heavy). There was no charge for the second visit and everything is working great now. I would not hesitate to use them again! I think there are some sketchy door companies out there, but these guys seem honest and reliable.
Rick did a wonderful job on my father garage a few months ago! I actually came across your 888 number website and it looks as though you are really bringing in great work consistently, I envy people that expand there business like that to levels they can only dream about. Affordable Garage Door and Opener Repair Service within Phoenix AZ has definitely been the greatest customer service we have received within the valley since we moved in m dealing with Rick Lane. Great guy to my father and myself which is something I definitely respect out in Arizona! A+
We havent even received a proposal from Affordable. The communication and call from Marcus from the start was unbelievable. We are getting a quote later today and I will edit my review then. Thanks Affordable. 5 STARS for communication and customer service however, 2 STARS for $$$$$. Thanks Affordable.
Hands down Affordable Garage Door is the best option! Tim G was not only a pleasure to work with, super polite and very competent, he was able to do the repair right then and there.Fast, easy and extremely helpful they resolved my issue better than I expected and for a VERY reasonable price.Its rare to find vendors these days that do what they say they are going to do, dont try to upsell you on a bunch of stuff you dont need or take advantage of your lack of knowledge or situation to make an extra $. Not only did they explain exactly what was going on, but gave me the heads up on what to look for in the future so we dont have a big issue down the line.Not only that, but he was able to get my homelink button on my car fixed which I have been frustrated and unable to do for months. Big bonus!I will absolutely be calling them again when its time to upgrade my opener or any future repairs.I cant recommend them enough! Ask for Tim G, he was awesome.Thanks again!
For months of my garage making weird noises it finally stopped working. After looking on yelp for a good repair man and nobody answering I called this company. The owner Rick was able to pin point the problem over the phone and give me a cost. His cost was very reasonable and he fix my garage with no hassle. I was very pleased with his work and his customer service. I will be using him again!
Wow, these guys super exceeded my expectations. I called them due to one of our springs going bad. They quoted me much less then their competitors. Tim came out a hour after making the call. He was nice and friendly being patient explaining any questions we had. I believe this company is very trustworthy not taking advantage of people with their knowledge and skills. During the install we learned theyre a family operated business which is very appealing to us. Will call them again if needed. Happy and thankful with the service we received. Dont hestiate to call them for any garage door repair!
I had a garage door spring break on a Saturday morning. I have a large 2 car garage door so there was no way I was able to lift it on 1 spring. I called Affordable Garage Door and with in 3 hrs they were at my home. It took them about 30 min to replace both springs, replace the baring, lube and clean the rail and runners. I couldnt be more happy with the service and cost. I would highly recommend Affordable Garage Door to anyone that has garage door service or repair need.
On time, excellent service, and very knowledgeable. Highly recommended.
I saw their ad in our Corte Bella Magazine. Called at 8:00 a.m. and they responded between 10:00 & 12:00. Gave me a reduced price and did an excellent job. Honest!!!! Would not hesitate to recommend.
The most knowledgeable and helpful company in Phoenix. I called 15 companies that eith had no idea what I needed or just kept trying to upsell me on stuff outside of the scope of my project. They had the best quote by far and prompt professional service. These guys know what they are doing and get it don perfectly in a timely manner. Marcus was a real pro on the phone and took the time to ask me specific questions so he could fully understand my needs and put together a plan that saved me money. They gained a customer for life and I HIGHLY RECOMMEND MAKING THEM YOUR FIRST CALL
Came right out. Fair price fixed it perfectly first time. Made sure everything worked and cleaned up before leaving. Highly recommend
After getting crazy high bids from other well known garage door repair businesses these guys came in hundreds less and did a great job. The repair was 4 months ago, no issues. Very happy with the job.
We were up at 5 am to start our very busy day. Imagine our frustration when our garage door wouldnt open; our very busy day just came to a screeching halt. If we cant get the car out of the garage... After a few minutes of research on google, I found Affordable Garage Door and Opener Repair. Since it was before 6 am, I anticipated leaving a voice mail and waiting for a call back. I was pleasantly surprised when Rick answered the phone. After a short conversation I was informed someone would be out between 8 and 10 am TODAY!! Maybe we can salvage our day afterall. Tim arrived at 7:56 am. He was polite and professional and efficient. The door was repaired by 8:45, and we were once again free to roam. Thank you for giving us our day back.
Great people great customer service they help me instantly didnβt have to wait great place to recommend to anybody who needs garage door repair and garage door installation. Just want to say thank you .
Called at noon and it was fixed by 3pm. Fast friendly service and reasonable pricing. Timmy took care of it and also informed me it would be a good idea to replace my bearings also, which I did.
As a property owner of over 30+ properties, I try to send my business to companies that are consistently good and dependable. I thought I had found that company with Save on Services.In the past, I had always dealt with Markus and he was always professional and worked with any issues or challenges that came up with my renters, and I ended up spending thousands of dollars with this company . Recently however, I scheduled a simple repair at one of my homes, but this time I dealt with a person ( whom I found out later that was his brother) who not only botched the arrival time that was told to me ( 10-11 AM) but also the phone number of the renter and the address which was also confirmed 2X. When I called back at 1 PM to ask what was the delay as my renter was upset as she took time off of work for the repair, I was met with such unprofessional, childish attitude it was unbelievable . Even after he admitted that he made a mistake on both the phone number and address his response was Well, if you dont like to wait, go find someone else to fix it. and then proceeded to hang up the phone. even though I was taken aback by his rather brach attitude, I did call back and was able to get Markus on the phone .This time and after a few calls Markus was able to get someone out to my property at 6 PM that night. Then I find out directly from my renter that they discussed things with them that was totally inappropriate and Finally, when is it ever acceptable for a repair person to discuss issues /costs with a renter and NOT the owner who requested the repair and is paying the bill? I would say NEVER.. The salesman/repair guy tried to upset me on a new garage door even though it was replaced new 3 years ago. Even my renter was offended as it was a blatant upset As customers we promote businesses that provide a good product and a good price and good customer service, In this case Save on Services was an epic failure and I would look for another more professional vendor. Suggestion to Markus...either teach your brother some customer service skills or keep him off the phone.
Awesome Service, very fast response, and reasonable price! quality workmanship at a fair price- honestly very surprised and would recommend this company highly! Thank you!!
I came to the shop, they were early polite and helpful with recommend them to anyone.
Great work done quickly at an affordable price. Repaired door properly as prior installer did it incorrectly. And recommended safety improvements.
These guys were great. Fast, friendly and affordable. I didnt know the door could be so quiet. Recommended.
David came over the same day that we called, and fixed the issues that we had with the garage door. He went above and beyond, and gave us a fantastic deal for the service that he provided. This company was highly recommended to me, and they lived up to my expectations. David mentioned that they also repair windows, doors, and appliances. I will definitely use them again when future problems come up.
The representative was very honest in his assessment of my garage door problem. A quote by a representative from another company was significantly higher. I plan to refer Affordable Garage Door to all my family and friends.
The owner of this place is rude and advertises ROC numbers that dont belong to him. Customer service is seriously lacking at this place. Do yourself a favor and stay away from this business there are so many better more reputable places.
Excellent customer service, within hours. Very reasonable prices. I would recommend them very highly.
We had just sold our home in Peoria, AZ and in the midst of packing and moving everything out to be taken out of state. Wouldnt you know--two days before closing the old garage door opener starts giving us fits! We desperately called around to find a company that could come quickly and repair the problem before we turned over the house. Affordable Garage Door came the very next day and replaced the opener quickly. The technician was friendly and very helpful--gave us options to replace the mother board only (which wouldnt connect to the mounted openers on the outside and inside of the house or replacing completely and leaving us with an intact system. That is what we did and we could leave our house to the buyers in good conscious. Thanks for bailing us out in a stressful period!
Tim arrived within 2 hours of my call to report that my garage door wouldnβt open. The spring was broken and Tim βsprangβ into action and replaced it. Problem solved within 2 1/2 hours after I called it in! Superb service! Thanks for a job well done!
The technician named Chris was very professional and efficient, it was a good experience thank you
I called and they were able to come with in 2 hours. Tim G has great customer service and explained what the best products and services were.
Market Edge Realty has used Affordable Garage Door for many years for the rental properties we manage. They do an excellent job at a fair cost.
The technicians educate you about your garage door concerns, and not try to sell you anything that you dont need.
Very reliable and always there when you need them in a hurry. Great service. Highly recommended.