Great store with great prices! Staff is very friendly and helpful.

Really great advice and service. The true testament for me though is that there was an issue beyond their control and they went to extreme lengths to get it fixed very quickly. I was really amazed by the service and definitely wont be shopping anywhere elsewhere for Kiteboarding equipment in the future.

Bought online and the process was super simple, great advice through chat platformEven though the product was “used” it was in pristine shape and great packaging, pretty much could have been new…Solid shop, will buy again from there for sure!

New to kiteboarding and the MACkite staff was super helpful getting me started with a trainer kite over multiple times I called in. They even helped me coordinate an after-hours curbside pickup. Great service!

Awe shop! Good stuff. There using all what they sell and wouldnt recommend something not good. Best deals you can get in the US!

Great service. I bought my waydoo efoil from them. They have been awesome to work with. They seem like a group of individuals who actually cares about the satisfaction of their customers and will go out of their way to keep you riding! If you are considering buying a Waydoo i wouldnt hesitate to use these guys. I specifically chose them because they are a reputable established US company. Waydoo should take notice on how these guys sale and distribute the brand!

What a great experience. Having been let down by a local supplier who didnt have the stock they said they did MACKite came through for me and got my order to me in the UK in three days. Thank you!

These guys were fantastic helping me out after destroying my new kite in an unfortunate accident. Very quick response, fast shipping and extraordinary customer service. Customer for life! Thanks again MacKite!

Decided to buy local on a recommendation from a friend and could not be happier with our MacKite experience and in particular dealing with Logan and team purchasing our first electric bikes. Some things I’ll mention... patience, no pressure, knowledge and of course top of the line products! Trust me they delivered. Looking forward to continued business and service with these guys and would like to state, do NOT hesitate to consider this establishment and team to take care of your outdoor equipment needs! You will be smiling. Many thanks to them all!

The team at MACkite is knowledgeable about their products and super helpful! I just purchased my second foil from them and couldnt be more happy.

These guys are awesome! Ordered Foil equipment from them and super fast and friendly service. Prices are unbeatable even with the Canadian Peso.

Very helpful and polite! Loved the vibe omg. Very fun place.

Great, knowledgeable, simple. Had a problem with an order ( my mistake) & they cleared it up in time to get my foil hardware in time to haul the gear to Italy and Switzerland, super stoked on the excellent customer service that goes along with great prices.

Great customer support and service. Detail oriented staff that knows and uses their products. Well versed.

Online order. Excellent selection and outstanding customer service.

We made two trips both close to an hour each way to visit the store with calling for information beforehand. The first trip we arrived to a closed store that we were told was open. The second trip we made the next day we arrived, again calling to confirm that the store was open and someone was there to help us. We were told to meet Pat at the side of the building. After standing in the rain outside we were yelled at by store staff when we opened the door. Worst customer service experienced ever. We have multiple businesses in the West Michigan area and would never recommend this company to anyone.

Excellent customer service, fast answers.They care about your satisfaction.Good brands, good prices, obviously good staff.I will buy again from this shop!One year later, they are still at the top for customer care and satisfaction!

Great customer service and excellent prices, and fast shipping to boot. Thank you.

Great customer service and a great experience ordering. Would highly recommend!

The best place ever to buy any kite surfing equipment you need. Just amazing in every way possible - service, support, etc etc

Called on 3 different occasions, spoke to 3 different people during summer lesson months. Couldn’t get 1 call back for a lesson. Good online presence, establishment is ran by a bunch of bro’s.

Friendly staff, very knowledgeable about the gear.We bought our first quiver here in 2007 and all of our kites since.The prices are extremely competitive.We love going to the board shop and just drooling over all the new technology :)Update 2020: Time to learn to foil! As always great service, very knowledgeable - thank you

These guys are awesome. Bought a full kite quiver and board setup online, and they were very helpful on the phone with answers to all of my questions that I had first. Shipping was fast. Would buy from here again.

The MACkite team really rocks! Not only is the customer service excellent, their product knowledge is awesome, & they carry great products too. The guys there go out of there way to ensure the customer gets their gear & the best gear. Every item Ive purchased from them was excellent quality & value. If you have any issues, pick up the phone & theyre there for support.

Great people with the experience and top-of-the-line gear selection to set you up for success on the water!

Customer service is best in the industry.This was my second time purchasing off of MACkites website and I was looking to put together a foil package. After a quick phone call I was all set up with a new foil, board, and bag all while getting a slight discount by purchasing multiple items together.10/10 will shop here again.

GREAT KB place. Ryan and Chris and Roxy could not have been nicer or more informative. New guy, passing by, gained months, maybe years of knowledge from them. Good selection and lots of hands on stuff. The go-to place in the MI area and online.

Excellent! The price is better than anywhere else. Customer service is great. I finally got to use my equipment during my first lessons. My instructor told me I got a great deal. I will continue using MACKite to purchase more goods as I embark in my Kiteboarding Journey. Oh and Im in Florida.

Staff helpful and knoleageable. All deleveries came on time. Very positive experience shopping from Mackite.

We were in Grand Haven in July. We wanted to rent stand up paddle boards for the day. Great service, great prices, great products, great experience!! We had a blast and the customer service was fantastic! Cant wait to get back up there and rent from them again.

Amazing service. Really informed on what we were looking at. They actually used what they were selling instead of selling me something on a shelf. Recommend for anyone looking for eboard or eskate stuff.

These guys are awesome i bought kitesurf equipment from them a lot they are great with great prices but their customer service truly excellent i spoke to tucker today he REALLY know what hes talking about a true expert and a very genuinely nicehonest helpful guy! thanks for running a great business and having awesome experts such as tucker! (btw i personally know NO ONE in mackiteboarding only a consumer that buys stuff from and gets advice from them). they truly support the customer and have previpusly bemt over backwards to resolve issues or get products to me.

Awesome store with unique toys and gifts. They offer classes to learn new hobbies and rent out equipment such a paddle boards. Great instructors too

Huge fan. All of the staff are true pros and treat you like family regardless of your kiting experience. I love having a local shop like this that is world class.

I called 3 different times, reached 3 different people, all of them were just as helpful as the last. A really nice experience ordering through MACkite.

Excellent service. There was a small mixup in my order and MACkite acted graciously and without hesitation in resolving it. They turned it into a very pleasant experience for me and I will not hesitate to purchase from them in the future.

Use the live chat as you order!!! Super helpful, super easy, Had everything you needed in one place! AND their starter package smoked everyone elses prices!

I can highly recommend buying or seeking advice from MacKiteboarding, their service is professional, polite and very fast to answer an inquiry.If your new in the sport I wouldnt hesitate relying on what to buy in order to get the best kite experience. They know their stuff.

I purchased a foil set up from mackiteboarding. Foil, board, bag, some accessories. I found the staff helpful and knowledgeable at every point during this purchase.Unfortunately one of the items I had ordered was soon determined to be out of stock, while the other part of my order had shipped. They quickly replaced the missing item with an upgrade at no extra cost, and shipped quickly.Overall very impressed and I will definitely look to mackiteboarding in the future!

Great Company, their service is A #1. Wide range of Industry leading Gear. In all a great group of people!

Awesome shop! Awesome staff! Awesome deals! I bought from Mackite before moving to Michigan because of the great deals and great service. Now that I live here, I have become friends with the great staff and will always buy from Mackite.

This place has cool stuff. Took an ebike for a test ride. What fun. Chris was very helpful and had good knowledge of the various bikes.

Great customer service! I am on vacation for a few days near Muskegon. They hooked me up with a kite and a board... very happy now!

Great online service, live chat hookup and the guy talked me through buying my first foils. 10/10 for legendary status.

Tucker knows his stuff, he is definitely an asset to Mac kite. I purchased a foil from them and will definitely be back for future purchases.

The MACKite crew is a community of very active kiteboarders who clearly love the sport and are deeply knowledgeable. My wife and I did a two day intro course and bought a really nice starter kit afterwards. Here are our impressions:- We thought the sport looked super fun but didnt know people who do it so we took the plunge for a lesson. It is definitely an investment so we really hoped the instructor would be competent and make good use of our time (and money). We were not let down! There is a lot to cover in 8 hours and Alex used time efficiently without rushing. You really do need to focus on each task!- The training site is safe and functional. Safety was a strong emphasis in everything.- Small class size limited to three people is great, and essential really. We just had two and that was ideal.- The class is geared toward teaching the basics you need to know to go out and practice safely on your own (not solo, but unguided with friends) and they really work to get you there. We feel and our instructor feels that we got there (though there is still much to study and practice).- They were flexible with scheduling sessions to accommodate wind.- The shop is awesome, everybody we met associated with teaching or retail absolutely loved the sport. They all wanted to share their love and help us not only get started but continue to play beyond the lessons, giving tips for good spots, used gear options. We talked with several people before committing to the gear and nobody pushed us into it, just shared inspiration and advice from experience.- When we went for the gear they worked with us on price and upgrades since we had done the lesson.- Be prepared for the spend, but if its anything like other amazing pieces of gear weve bought, like packrafts and backcountry skis, youll never regret having bought it if you use it!- Finally, competent people can be hard to find in the world. This place has them.

Great customer service, although they didnt have what I was looking for they got me the newer model at no extra cost, I saved $200 incredible!

Excellent! Great prices! Knowledgeable staff with patients while I found a good fitting wetsuit...it takes a long time to try on 5 suits, some twice.

Products on the site dont havethe attendant a rudeprejudicedcharged my card and after 5 days came and said not having the product that was on sale forcing me to buy a more expensive productlack of respectjust because im mexican i was treated badly

Best place in Michigan to find quality gear and cant beat the prices. Really nice and helpful staff.

Fun place to try electric bikes. Employees were very helpful.

Their new location is a bigger and better kiteshop. The staff are always friendly and will help you with everything!

It was a fantastic experience with very helpful sales people. I didnt feel pressured into a purchase and they help me out with several questions that I didnt even know I should ask.

I got my first quiver thru Mackite and Ryan (RYGO) help me then. I had very little knowledge and looking back I see he picked the best gear for learning and progressing. I always ask for him when I call for gear and info and I couldnt say enough about how knowledgeable and helpful he is. Thanks for making this a great experience RYGO. You rock!

Good people. Nice well stocked shop.

Awesome people who really know their stuff about great gear.

Great staff, awesome products

Very friendly, helpful and knowledgeable staff!

I could not even tell if this was the right place. I miss the downtown location.

The best to buy kite stuff!

I ordered snowboard bindings via internet. Top advice via Live Chat on the website (Cheers Aron;) and delivered quickly and well packaged. Thx guys!