Not the best experience.This was my first time getting carpet installed.The owner, Nick, is very nice.However, it took almost two weeks of us calling for an estimate for a single room, very unorganized and when it was all said and done, it was very sloppily done. The installers, though very nice, didnt even carpet the sides of two steps into the room. The area was maybe 15 by 12, and it cost us over $500.Maybe Im missing something.
I had laminate flooring put in my front room,little dining room and hallway.It looks wonderful .The guy that came too put it in was very nice and knowledgeable.5 stars too him as it looks great 👍The price was very affordable.
Decent for bedrooms, although basement could have been better and stairs to the basement wasnt good.Customer service could be better as well. Ive been waiting several days for a response to have them fix the stairs.
I wish I could give this place zero stars. I have never been so frustrated or felt so disrespected.Abel came over 3-4 times and fixed multiple spots that needed fixing. Between flooring not being flush and lifts in my floor. After he came back the 3-4 times fo fix the flooring, we noticed even more spots (pics below). Even a door was damaged. Our base boards were in beautiful condition- now, it looks like a dog chewed at them.Abel is completely careless, and will ruin your floors (and your home). DO NOT GET YOUR FLOORS DONE BY THEM. Spend the extra money and go to Home Depot or HJ Martin, and have them done right the first time.
Extremely helpful with all questions and their prices are so affordable! I highly recommend them for any flooring needs.
The staff here has alot of industry knowledge and tips that helped us first time home buyers with a carpet disaster! Cant recommend them enough.
UFO made the it so easy! They were great to work with from the planning to install! Nick and Jordy and team were awesome! Highly recommend!
Nick is a good dude and treated me very good. Would highly recommend
Excellent customer service, extremely knowledgeable staff. Their pricing is very competitive and they are quite accommodating and easy to work with. I would recommend them to all of my family and friends, we will definitely do business with them again.
Nick is great to work with! Prices are best around too!
The owner is great to work with. So nice and helpful. He went above and beyond to help me out. Highly recommend UFO Carpet. Great guy great place.
Got a quote in a few minutes
They are very friendly and helpful. They have a great selection.
Love this store! The owner is awesome to work with! Great prices! Love that I can shop local.
Good price on pieces of carpet
Great flooring outlet amazing prices. Im a local builder and purchase alot of my flooring materials at ufo. Nick and todd are great to deal with and have alot of product knowledge
Worst customer service ever received. Would not recommend working with nick. Totally unorganized very shady.
I picked out a remnant to make an area rug, and they made it the same day. Great service and selection
Great Customer Service! Great Prices!
Got great service on new carpet
Great place to go for carpet
Quality n excellent service