Had excellent help picking out a beautiful piece of redwood cedar. The wood was of exceptional quality, and the employees took the time to sift through numerous boards just to find the right one. Great shop, great atmosphere, very clean and professional. Plus, the guys were genuinely interested in my project and want to see photos! I needed one, 2” x 6” x 10’ piece of redwood cedar for a surfboard stringer… I cut the board in half - length wise - and have them placed in the middle of the surfboard. I’ll add a picture below, hopefully I’ll be able to add pictures when it’s finished!
Have been here twice to purchase trex composite lumber to resurface my old cedar deck. Even though they werent large purchases, I was treated very well. Staff was very helpful, and prices and delivery charges were very fair. And... My deck looks great again.
Dix lumber is fantastic all around. First, their cedar products are excellent quality. In an environment when so many big box lumber providers are turning out junk to raise their profit, Dix is committed to only sourcing top quality material. Second, their staff are always friendly and eager to help. My first stop will always be Dix. Thank you!
Great quality. Excellent and timely service. If you call the yard and nobody picks up the phone, THEY ACTUALLY CALL YOU BACK! Its nice to work with somebody who actually wants to work with you!
Dix lumber has great customer service and quality products at a competitive price
Great experience with Brock! Ordered some Cedar lumber late in the day and picked it up the next day. Items were ready to go when I got there and then loaded into my vehicle for me. This along with competitive prices means I’ll be back for sure.
Nice cedar, very reasonably priced, plus the young man helped us load the wood.
Great fast and friendly service. Nice cedar boards
As pricey as lumber has become, when the salesman recommends as less expensive but better size of lumber for my project, I know I came to the right place. This will be my go to specialty lumber yard from now on.
My husband had a great experience buying cedar posts for our new pergola.. looking forward to coming back!
They are on it! I like not spending much time to get material.
We decided to replace our decking and shopped around, not only did we receive the best price on Trex decking, but also received Awesome customer service. We worked with Colton and he was very helpful in recommending the right material. They delivered based on our schedule/need. Brock was the delivery person and he unloaded the boards into our garage, he was very friendly and helpful as well. I overordered by 2 boards and was able to return for a full refund.I would highly recommend Dix Titletown Lumber for any decking needs, and based on the pictures of their work, they do some beautiful design/installation as well.
As a first time customer, I worked with Colton to purchase some red cedar for an outdoor kitchen for my kids. I enjoy wood work but have always dreaded the task of picking out quality lumber. I placed my order online and picked it up at the store. This was the first time I was able to use every board without having to pick the lumber my self. The lumber I purchased was neatly wrapped in a bundle and they even took care loading it in my truck so they wouldn’t damage the exposed faces. I will definitely recommend Dix Title Town Lumber to anyone I know and will be contacting them for future lumber purchases.
GREAT customer service!! Colt was extremely helpful and friendly in directing me to the right product for my deck. Materials arrived in a very timely manner. Employees who assisted in loading my materials were also friendly and courteous. Overall I appreciated the professional mannor in which I was dealt with and the cost of materials was very competitive. I much rather support a local company over the big box stores, and i will definitely be a return customer here!
Dix Titletown has excellent quality Red Cedar, and the customer service is exemplary.
Great experience! Highly recommended!
I ordered the materials I needed for my fence, talked to Colton. They called when it was ready to be picked up, loaded it in my truck for me and were very helpful with some questions I had regarding the proper way to build my fence. Everyone was very pleasant and helpful.
I have bought cedar from DIX Lumber for the past 20 years. I’ve used it for fences and interior sauna finishes. The high quality of the cedar is unmatched. In addition DIX Lumber employees have been very polite and professional. I have no need to look elsewhere and highly recommend DIX Lumber!
Picked up wood to build an arbor, they were very prompt and courteous! Will definitely come back and use their services again!
Great service, timely callbacks. They didnt charge me until order came in. Able to text! Huge!
Very knowledgeable of their products and have a very good selection of in-stock materials. The staff is very friendly, outgoing, and willing to work with customers to meet their needs. These reasons are what drew me into apply and join the team at Dix Titletown Lumber!
Colton was very responsive to my request for estimates and helpful in answering my questions about deck materials. Tyler delivered our deck boards and was very friendly and efficient. The boards were even delivered a day early. All around great experience!
These guys were great. Everywhere else was on backorder and Dix got my lumber in 3 days!
Colt was the absolute best to work with. I had multiple changes to my orders and he was very willing to work through all the changes with us.
I called these folks last week to see if they had any cedar deck boards so we could finish our pool deck. Colton was extremely busy and still took the time to answer all my questions and educate me on pricing and all the benefits of Trex decking. It turns out, Trex was actually less expensive then cedar. I couldnt believe it. Their service, knowledge and delivery of information was spot on. I wont be going to the big box store for any of my future lumber needs now. Check them out!
We recently had to renovate a 20+ year old deck on our home as the cedar had completely deteriorated. I was calling all over town, trying to find cedar decking boards and no one had them. I had not heard of Dix until I found them on line and when I called Colton, he was so polite and helpful. He did not try to force sell me on Trex or try to sway me from cedar. However, after he explained the cost savings and durability AND the fact that the Trex basic was almost exactly the same price as cedar, we had to go Trex. It just made sense. The delivery/pick up was prompt and every employee weve dealt with provided outstanding customer service. We will do business with Dix again and certainly choose them over the big box stores. We have also told our friends, family, and coworkers about our experience and encouraged them to give Dix their business as well.
My wife found a pergola on Pinterest. I sent the picture to Colton and he made this project happen. Thank you for helping me with one of many to come projects for my beautiful wife!
I had a question about a project we were doing. Colton was very knowledgable about all the product.
Exceptional customer service and product knowledge!
Knowledgeable, friendly staff that always deliver quality products at the best price in the area. Colton is extremely helpful.
The staff at Dix has the experience and knowledge to guide your decisions and build your dream. Very friendly and outgoing staff, large selection of product, plenty of availability to work with your schedule, and a modern showroom with plenty of examples of their work.
Quality - on time delivery - exceptional service!
Great people to work with.
Very friendly and knowledgeable staff!