Even though my issue was not resolved, Brian went above and beyond. His attention to my needs and abilities to explain the situation were fantastic. Unfortunately, this is a hardware problem that GM is aware of with Android auto. Especially when using the AT&T wifi with a Verizon phone service. I will be in for the recall. Thanks again.😊

Nick Chin is amazing. Excellent to work with. Looking for a new or used car Nick is your man.

Awesome service department! Service Manager, Dan Schofield and Service Advisor, Shalina Hollingbery bent over backwards to ensure we were completely satisfied with our recent truck repair. They are both truly professional and caring individuals.

Nick C. Was excellent. I called in to ask questions about the SUV I was interested in he spent 30 minutes answering my questions on the phone. I told him I would stop by to look at it later that day. When I stopped by he was readily available to show me the vehicle answer my questions. I called told him I had a pre-approval and wanted to purchase. When I got off work he had the vehicle already cleaned, paperwork ready and I was in and out in less than hour.I enjoyed not spending all day at the car lot. My experience was pricelessThank you Nick (salesman) and Lisa (documents) for the quick service, friendly and efficient service and for helping me get the car I love.

We have trusted the Weston family w/ thepurchase & service of our cars for eons!!!—-We’ll continue! All the staff havealways been cheerful & helpful😎🤗

Service was completed in a timely manner. And everyone was friendly and professional.

I purchased my 2017 GMC Terrain used from Westons two years ago. Ive had excellent service from the start and love my SUV! Oil changes are prompt and I trust them with my cars care. Thank you

They always do great work. But this is my second oil change, and both times, my $80k truck comes out with grease on it. For it to take an hour to do, the technician should be making sure things are cleaned up.

Asome they do everything to make me happy and conform whit everything

Ive had all three of my Sierra 2500s serviced at Weston. I drive an hour just to get an oil change there. Theyve taken great care of each of my vehicles, but my pickup left a recent service appointment with some damage. I was disappointed, but Dan made it right and Im a customer for life because of it. Accidents happen, but their willingness to take care of it speaks volumes. I have total confidence in Weston and will continue to tell everyone I know that this is the best service center Ive had the pleasure of doing business with.

Jorge Aguilar was EXCEPTIONAL! He did such an amazing job on assisting us to find the best car that fit our needs. I traveled all the way from California to get this car! Jorge was always so courteous and very helpful. I felt very nervous in the beginning because Ive never bought a car from another state. Jorge not only answered all of our questions but he did many video calls to show us the features of the cars to put our minds at ease. Never did I get this type of service anywhere else. He went above and beyond. I will not only refer my family and friends but I will definitely travel the 1,000 miles again for my next car, thank you Jorge!

The easiest vehicle purchase I’ve ever made. I was asked which model & options I was looking to buy. Then a vehicle with all that I’d hoped for was brought out for me to test drive. The test drive sold me. I was able to drive the freeway and on some winding countryside back roads as well. The folks at Gresham Subaru only offered for me to do a test drive in their lot & they didn’t even have the model I was possibly interested in. All my questions were addressed at the Weston dealership, so they got the sale. I’m loving my new vehicle.

Great service. Jordan helped us get the truck we wanted. Had a lost key. Hector helped us track it down. Will be back. Thanks!

When I booked my 30 k mile service Gary informed me that it would take several hours and recommended I secure a rental car. No rentals we’re available so I planned my day to be able to wait for the service to be done. I was met that morning with an emergency and was consequently an hour late. Weston was very understanding and took my car when I was able to arrive. They finished my work and still got me out the door in time for my own business appointments that afternoon. It was not easy for them to accommodate my emergency but they did so with kindness and understanding!! I commend Gary and the team if technicians for their attention and understanding of my problems!

Came from California just for this, today had an appointment that was set a week out for a full inspection on a truck I am purchasing. I brought it in on time for my appointment explained that I have not purchased the truck yet and the dealership was letting me get this done before I purchase. I waited 2 hours walked back in to ask how much longer, the service writer said Oh I didnt know you were waiting. Everyone is at lunch we have not started it yet. Maybe around 1. When I asked what was the point of the appointment at 1030. He said that is just to drop off the vehicle????? Terrible service department. The lady service writer did help me get an answer, so thank you to her.

Brad Roe made my buying experience amazing. He worked so hard to find me the perfect truck in a timely manner. Hes a true asset to Weston GMCThanks again Brad

The service is great when ican get sceedualed

Hi I was really impressed, my Salesperson Phil was very professional, trustworthy and kind, I would highly recommend this dealership any time.

The best place to get your vehicle of your dreams thanks to Clayton the sales man + all the staff made it possible for me to get a 2021 GMC sierra truck.....then 7 months later we went back to get my daughter her dream car 2017 Buick eclave.. since my husband is a desiel mechanic, they even offered him a better pay for him to work at GMC shop in Gresham, now they just made us part of the GRESHAM family So you can now imagine my experience .its a blessing

Gary at Weston is our representative and he is always polite, professional, and accommodating as he can be given the unique situations that occur. What he always is, is straight with us and he doesnt false promise. If the car is going to take a little longer than planned, he calls us early and assures we arent blind sided. The other people who have backed him up with our Buick Enclave needs are equally customer service oriented. We would come back to Jim Weston to buy again, and I am looking now, and plan to talk to sales in the next week.

Came away with a van this time. Always a pleasure guys!

Have been looking for an HD diesel for a while, started with a friendly chat with Nikita, followed up by expedient service when we arrived.Had our truck delivered within just a few hours from finding it online to having it in my driveway. No pushy sales manager, just simple terms and a couple of options to suite our needs.Appreciate the great service. Will be back and will refer others!

It was great meeting Mr Weston and his son, I enjoyed talking with them and how much they wanted my pickup, I have been a customer at Weston for quite sometime now. We have purchased several vehicles from them and again thank you so much.Michael Kloberdance

Although our favorite salesperson was out and unable to complete our sale the experience went on with little hitches and glitches. The Weston team has always been outstanding in customer service, professionalism, and most of all very friendly. Our experience was outstanding and we LOVE our new truck.Thank you Weston for a great experience.

Always an excellent experience with this service center. Service advisor Brian consistently goes above and beyond.Appreciate the great services!

Would recommend anybody to these guys. Was in the market for a truck, didnt end up buying anything at the time but they were super helpful and not overly pushy. They actually listened to what I was telling them and not trying to just make a sale. Go here if you need a new vehicle!

Brian Rivers is the best. Grest communication, follow-through, friendly, good listener and always has good information about my maintenance needs.

Scott Vaughn was very transparent even answered his cell phone on his days off to answer questions. He didn’t push for the sale and worked at getting me the best deal. The experience was worth the 65 mile drive for the purchase.

This is the third vehicle I have purchased from Phil, he does such a great job. I appreciate the professionalism.

The workers are courteous, helpful and just plain fun to be around;

Mike Turley was awesome . Mike got me checked in on time and had me out and on the road in a little over an hour .

Our sales rep Nicholas Chin was wonderful! He showed us everything we needed to know about the 2021 GMC we purchased. No pressure at all and everything was straight forward. He also helped my Husband pick out the running boards and arranged for the install asap. Overall a great experience!Thank you Nicholas!

Weston GMC in Gresham, OR is blessed by experienced techs., service managers that pay attention and listen. I had TPM, RKE, service engine light- and oil level issues. I left in 4 hours with none of those but a smile.They knew my 2007 GMC Yukon Denali in depth.

We knew exactly what we were looking for. We called ahead and Scott Had it pulled out and up front, ready for us to see.He explained how all of the bells and whistles worked. It was the best car buying experience we’ve ever had!

The only I wish this dealership had was a location closer to Portland. They have built my trust overtime and do a great job with my car. Simple and straightforward process.

I will say the staff was extremely friendly. I booked my appointment online. I showed up and was waiting in line and the lady in front of me showed up on the wrong day. They explained that her appointment was the following day. They proceed to tell her that they will put her in line anyway. So I get up there and he is surprised I have an appointment and tells me it is going to take an hour and a half and asked if I still want my appointment. Just after I hear them let someone in, I now lose out on my day after driving 45 minutes to get my oil changed where I bought the car. You gave me a free oil change to try and win my business over jiffy lube but that was so frustrating that I lost 4 hours of my day for that.

This is my 3rd or 4th transaction with Weston and each one was easy. Very professional, honest and dedicated people.

Gary strikes again amazing service, he is always honest and fair, I really enjoy working with him and its been a great experience caring for my old tahoe..

Very friendly, Brian listened to what I told him. He kept me informed, told what was required before starting any work. Overall a great experience.

Great group at the service center. Went in for an oil change and they did a multi point inspection free of charge. I will always have my Subaru serviced here.

It was a great experience. Scott Vaugh was the best.

I came in for check engine service on my Buick. Gary was very friendly and knowledgeable. He kept me updated with what was happening and explained what was else needed. The check engine code was resolved, but there was an underlying issue as a result. Another procedure was recommended to cure that. At the end and on his own, Gary gave a discount on the total service since it needed the extra process. It makes a difference when a company looks to take care of client like that!

Brad Roe has been selling cars to our family for 30+years! He is always awesome and takes great care of us!

Service was great very customer friendly. On this particular visit I had my grandkids with me and Gary in my opinion is one of the best made them feel right at home as well. I loved it and his interaction with them.

Mike was sooo nice and responsive and fully understands the financial burden that cars can be. As a middle-aged single woman, people often take advantage of the fact that I don’t have a man to back me up. On the contrary, I have felt supported at Weston, both when I purchased my car (from Clayton) and when I had my recent service by Mike. Instead of taking advantage of me, I felt they were caring for me. What a refreshing, reassuring experience.

Great & reliable service. Friendly customer service.

I’d like to start off by saying my service advisor Gary was great! Very knowledgeable and communicated great throughout both of my services, a new engine install and front brake service. My new engine was installed and back on the road in a week. After a few days we noticed a leak in my front brakes and took it back to Gary who looked it over and said we would need new front brakes, he told us it would be done the next day. We picked it up and drove it a few days and then noticed a loud noise coming from the right front, I pulled over and noticed a bolt was missing that held the caliper to the rotor, knowing it was not safe to drive any further especially with my daughter and grandkids in the car we had AAA tow it straight to the service dept, we knew it was closed being a Sunday but wanted it there by Monday morning. We called and talked to a sales manager who was rude and not very helpful on how to leave my vehicle there. Gary called first thing Monday morning to let us know that it appears the bolt was not torqued and therefore fell out, he was very apologetic. He said there was a few more maintenance things that would be needed down the road and he’d work with us on them. But now we have a severe transfer case leak that was not leaking much before. I am having serious doubts if I want your service department doing any more work that is going to cost me more money, I have already spent close to $8500 just on 2 repairs in 2 weeks.Sincerely, a unhappy customer

Phil Maramoto was thoroughly knowledgeable about the used vehicle we purchased at Weston GMC. I was delighted by the level of professionalism and courtesy we were shown at this dealership. No hard sell. No games or gimmicks. Very attentive and honest. The purchase experience was smooth and straightforward. Will purchase from again.

Services were great. The employees were helpful and willing to chat through my service report. The gals in the office to settle my bill were kind, friendly, and personable. Great experience. Ill continue to drive the 25 minutes to Weston for my car services.

I was told before I had my service done it was under warranty and that there would be no cost to me. If you hours upon leaving the dealership I was called and told that I needed to pay for my parts and labor which cost over $800. I called the dealership and they told me if I wanted to dispute the cost I would have to call GM. I did call them I filed a claim and I never heard back from them like they said and the dealership calls every few weeks asking if it has been taken care of, or if I’m paying them back for parts and labor. If you tell a customer parts and labor free you send them away with a sales receipt saying parts and labor are on GMC you should not be harassing them to pay for it after you’ve already told them on multiple occasions that the service at your location was free.

Always prompt and great communication! Brian in service department is friendly and quick to help!Nicholas Chin is great in sales and helpful in finding the perfect vehicle fit!

Great service....my service advisor gary was awesome

First time purchaser with Weston and it couldnt have been much easier/pleasurable. Brad and Justin were both very personable and knowledgeable to work with. Brad took as much time as needed to go over our new vehicle so I was completely comfortable when I left the dealership. Even though we live in Bend, and if I need any serious service or have an issue, Ill definitely make the time to drive to the dealership. Thanks again for the great experience.

Mike Turley at the GMC Service Counter is amazing and a pleasure to do business with. He keeps his promises on time and made sure my wife had a ride where she needed to go while the repairs were being done. He is always pleasant with a smile on his face and communicates the process the entire time our truck was in for repairs.The mechanic Brad did an awesome job. He works well with Mike and is very knowledgeable. Can speak in laymans terms so that my wife understood the issues and how to program her vehicle.Great job gentleman! We will be back!Paul Meyers

You always do your best

Everyone was very friendly and helpful.

Friendly techs and office personnel. Service was provided on time and didnt take long.

The service advisor kept me informed, diagnosed the problem and gave me an approximate repair cost. My bill was 1742.00 so when I saw the 10% senior discount you better believe I was ecstatic plus I got a car wash ticket. Wow

They were quick and did what i wanted. Free car wash helped!

Great service. I had a problem with a window that would not roll up,compromising the security of my pickup. I called Weston and got an appointment for the very next day. Truck is repaired and Im a happy customer with a pickup I can again lock up.

Everything was easy. Great process and staff!

I’m grateful for what the technicians did on the vehicle that I had worked on however unfortunately I feel I was ripped off, taken! When I arrived to pay the bill and pick up my vehicle they passed me off to a cashier and at no time what is my bill explained to me. There’s no way that a technician could go over what was actually performed to my vehicle with the individual cost for the different repairs that were done and keep a straight face. Basically I was charged over $400 for them to time my engine, 400 bucks for the distributor to be timed oh and to install a gasket at the junction with the oil lines connect to the cooler I would have to say I would not be a return The customer because I don’t appreciate being overcharged what they did I’m happy with what they charged me I’m not and I’m a reasonable guy I was overcharged

People are always so fantastic! smiles and great customer service! Service always seems to be super fast I have been going here a long time and my car has never stayed over night.

Requested a Kelly Blue Book cash offer after dealing with “garbage” from CarMax, another dealership, and private party scam attempts on Craigslist. Andrew made the selling process most pleasant and simple - a very welcome change from the preceding weeks. The offer was higher than expected/others and we completed the sale that day with help from his also very awesome colleague Diego. I would without hesitation give these guys my purchasing business as well if we are in need of a vehicle again.

Clayton Heiple was absolutely wonderful. He always kept us informed. He made the experience enjoyable and answered all of our questions, was extremely knowledgeable. When the vehicle arrived Clayton took the time to go thru the entire vehicle with us, explaining all of the features. I would absolutely recommend Weston to anyone and everyone.

David Stephens is one of the best sales personnel Weston Buick GMC has and David Stephens will be the only person the Ekter Family deals with.

Always great working with Brad, honest, professional and takes care of our truck needs.

My experience was good. I might say as usual as that is why I take my 2019 Acadia for its servicing. All the people are nice and I appreciate all the precautions taken when I was there.I am proud to be associated with Weston - thanks for caring about the Gresham Police with your $25,000 donation. We need good, healthy, and career Police. (The Outlook-(9/15/20200,A F ECKERT and her car -Coco(2019 Acadia/Denali)

It was amazing best dealership around

Weve been buying vehicles from Westons since the 1990s and lost count how many vehicles weve bought with another purchase on Friday the 13th. Our daughters have also purchased several vehicles.Weve been treated like family and they have bent over backwards at times to help resolve issues that arise. They have been good to us and our family and we will return again. I have and will continue to recommend this business to friends and family

I gave the highest scores because I know typically anything less is considered 0 in the industry. If I trusted a less than perfect score would not be detrimental to the individual contributor in your company I would have been honest.It was my first time in for service with the new truck and first ever at a GMC dealer for service. I have no complaints but nothing WOWed me to say I’d pay money for this service once the free services expire.The nice person checking me in was nice enough, but nothing personal - seemed to be in a hurry with multiple people arriving at the same time.1.5 hrs later (seemed far too long for a service) - after I asked for what was done, the person checking me out couldn’t truly explain anything that was done to my car...not their fault, didn’t seem to be part of their job to know...just checking out - had they been able to throughly explain I likely would have understood the value of the previous 1.5 hrs happily.Valvoline can do an oil change and more, in 15 minutes 20 max, while you sit in the car - and great service - may be you did more, but it wasn’t presented like you did.Not sure what this experience would have been taking COVID out of the equation but hopefully significantly more personal.

Brian was very helpful. He makes surevi know what is needed to keep my car running great.

Great working with them - like dealing with close family - lots of trust - wonderful experience

Everything was great. The staff was great.

The car in the service department Im very helpful courteous I definitely would recommend by

5 ☆ from beginning to end, and our service advisor Gary Kaufman was a pleasure to work with.

Ive been taking my vehicles to Weston for regular maintenance since 2014 and have always received quality service. Recently I had a concern about a repair and Shalina and the manager were very understanding and made sure that the repair was done right. Highly recommend Weston on Stark Street.

My service advisor was great she went above what she needed to get the repairs right

Weston is the very best for sales and service!

Huge shout out to Brad Roe, Dan Schofield and the team at Weston’s for taking care of us and our truck. We were 1 day into a 12 day road trip when our check engine light came on. Five hours away from home we stopped and got a diagnostics code and called Brad to find out what we could do. Within 10 minutes he and Dan had located the ONLY new transmission available for our truck and had it on its way from Reno to Portland. He told us to head home and if we broke down he’d tow us and our RV home no matter how far away. Such a relief! We made it home and our truck was in the shop the next day with a brand new transmission installed so we could be back on the road. We only missed 1 day of our trip! Amazing! So grateful for Brad and team. They made us feel so special. Simply the best customer service you will find! Would never buy a truck from anyone else.

Excellent Service Advisor

Parts department was very helpful... Great Service!

Always bring my duramax here . Great guys!

I came in here for a an alignment check. It was free!! :) I got the report and now I know what I need to do.Mike was the one who helped, I was in and out in no time, with report and a free car wash coupon in hand... all free!! Enjoyed service and my time here. Thank you!!

Brian Rivers and the whole team did a excellent job as usual.

Jade is always helpful in scheduling, and communicates well about progress throughout service.

Their sevice department is great, they keep you informed about parts and installation, good people to work with!!

Check in and check out went very smoothly.I had my oil changed and everything went fine and computer was reset.

Best experience I have ever had in purchasing a vehicle. Will buy there again!

Very resourceful team

Weston Buick Gmc has been a consistently good provider of service for car repairs. Originally, my Pontiac Firebird led me there when Weston was aPontiac dealership. The thing is, the repairs are actually performed and done correctly. Although I now live one hundred miles away, I return there still. I refer to going elsewhere to straying from the formula. Doing so, always results in disaster. The local dealership in Longview is merely an oil change place for Cadillac owners, old ladies with purple hair. And these days there are these franchise repair places that charge the same prices, but are manned by beginners. The service people in both of those instances, were totally clueless and completely indifferent. Weston put in a new motor in a classic C10 that I restored recently. Every detail attended to. A flawless result. As usual, it was just taken care of correctly. A great place to do business. Gary is my guy there. Good work Gary and crew!Thank YouDoug

Logan Clark is just a gem. We came from Washington and had the smoothest transaction ever.She was so accommodating as we were hungry from our drive that she had Uber Eats set up on her computer to help us locate food. What a doll!Logan is bizarrely knowledgeable. And if she doesnt know the answer, she will find out...and FAST.She helped us with the ins and outs of the complex electrical portion of the truck with total ease. Quick as a whip and sweet as pie.Justin in finance was very personable and easy going. We didnt feel any pressure and were very happy with our signing.Thank you Weston, you have quality humans providing excellent service.

Gary Kaufman took great care in getting the work done quickly and explained in detail what the issue was. Always a pleasure doing business with Westons and Gary

Brad Roe is great to work with. He is honest, friendly and he really knows the GMC product. 3rd auto bought from him and a full size truck is next.

Very good service and staff! Had an appointment with dentist, and Weston arranged for us to be taken to the office while they did the oil change, and then they picked us up and took us back to the dealer. The gentleman (Knut) was very pleasant to talk with and a good driver. Thank you!

So guys I will tell you my experience with Weston GMC..Great people to deal with and Scott Vaughn is very friendly. I would recommend them anytime.. I was looking for a special truck for over a year. I searched all the GMC dealers around the Portland, nobody had that kind of a truck, and nobody wanted to order one, or to search one for me all what they wanted just to sell what they had in the parking lot....One day I stopped at Weston GMC to check the parking lot if they have this truck because was impossible to order, when I walked in i told Scott what I want he immediately said that if they didnt have the truck that I wanted on their lot, he would do anything in his power to find it and bring it to Weston...For me was like unbelievable...And he actually ordered one from the factory exactly how I wanted. And I want to thank Scott Vaughn for everything he did for me...I believe he went through extreme measures to help me get the GMC Denali i wanted.. Would highly recommend his expertise to anyone in the market for a vehicle.Awesome dealership...

Been coming here for service work for years now. Always been treated like family and very well taken care of.

I was able to schedule my appointment the same day. It was on time and they took care of a recall at the same time. I was over all very satisfied.

The sales person Tyler was excellent but the finance department had terrible follow through and thats the only complaint we have the dealership was wonderful

Fast and friendly service. Not only did the guys meet my expectations, but they totally exceeded them! Super happy and even more impressed. Justin is amazing at his job and deserves all the recognition in the world!