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Th
Review №1

From the staff, to the selection, to the purchase, this is a first rate dealership. I flew over from Kansas City, bought the car and was driving back home three hours later. They even picked me up from the airport and bought me lunch. Thank you Jon for taking care of me!

Dr
Review №2

This has been the most Professional car buying experience in my life. I will definitely recommend Genesis of Hazelwood to my friends and family. The car is also Awesome!!!!

Da
Review №3

Jahan and the rest of the staff here are amazing. The Genesis GV70 is one of the best cars on the road! If you are in the market for a vehicle, Genesis of Hazelwood is the only place I would recommend! They went over and beyond. Amazing service, amazing product.

Ja
Review №4

Great place to buy a car. Go check them out if your in need of one.

Di
Review №5

Very nice manager job. I am happy for manager support .Good deal in my car gv80.

Na
Review №6

Great staff, people you can trust.

El
Review №7

Im not satisfied with this dealership at all!! They sold me my car and just forgot everything else. Ive had my engine light on just 2 weeks after getting the car!!! I still do not have my driver floor mate, still dont have the info for the app. Never again!!!

le
Review №8

We scheduled a test drive for a Genesis GV80 3.5 with third-row seating and were told the model was instock and available. When we arrived the next day, it was not avaible and were told it never was and we must have called somewhere else (we didnt). We asked to drive another 3.5 without third-row seatin. After wasted time providing our information, we were told that we couldnt test drive for more that 2 miles becuase another buyer was upset their car had 17 miles on it. We left and they lost out on a serious buyer.

Ro
Review №9

Bobby Clifford, the General manager, made my car buying experience easy and professional. He and his team exceeded my expectations. Within 2 hours of walking into the dealership, I left with a new Palisade. Bobby Clifford is a sophisticated car professional who knows his business and people. He understood just what we were looking for. Khaled, was most accommodating and a pleasure to work with. Kyle Lucas, the business manager made the paperwork understandable, with a smile and professional

jc
Review №10

Jaz was our salesperson, she was great, No pressure type sale, she explained she was new to the dealership, but any question she didnt know the answer to, she went to get the answer. I was very pleased to have her as our sales consultant. It was great to met her and I look forward to seeing her when we come back for Maintenance on our new genesis.

Wi
Review №11

Thank you so much to Khaled! He was absolutely amazing and helped out so much throughout the car buying process! He meant well and was great with business and customer service! I will definitely recommend seeing him at this location! Got a great deal! Next car purchase will be with him again!

je
Review №12

Truly was the best buying experience I’ve had with a dealership. I thank Khaled for helping me along the entire process. Not only did he help with finding the best car for my needs, he also displayed stellar customer service skills and amazing rapport skills. The finance department went over and beyond with ensuring I was receiving the best loan and everyone was so customer service focused. Thank you everyone!

Co
Review №13

This place was the most incredible dealership I have ever dealt with. From Khaled (my sales guy) to Kyle Lucas (my finance guy) all the way to Bobby Clifford (the GM) I wouldn’t trade this experience for $1,000,000. They came together and made the impossible possible and for that I am forever grateful!!!

De
Review №14

I was treated with respect and I would highly recommend buying a new vehicle from this dealership. The general manager Bobby Clifford was fantastic and went out of his way for me. My sales person was Khaled and he took his time and made sure I understood everything about the new 2020 Sonata The F and I manager Kyle explained the finances and made sure I knew everything I needed to know -

Al
Review №15

Couldnt be happier with this dealership. My salesman was khaled and I cant say enough about him. He was patient, helpful, genuine, and willing to help us even weeks after he made the sale. He is a man of his word and very professional. This dealership is not pushy or pressuring like a lot of others. They exceeded all of my expectations and I hope to do business with them again. The general managers name was Bobby and he was great as well. He helped work with getting us into the car we wanted for the price we wanted to pay. We are very happy with our Hyundai Elantra and we got it at a terrific price. My friend also bought a Hyundai Sonata from them and hes also very happy with the dealership.

Ma
Review №16

Khaled and Bobby were a joy to work with. We had an absolute worry free purchase experience from them. They were focused on our goals of trading in two vehicles to get one and never tried to influence or change our decision making. They were strong communicators and truly valued our time and effort being made to complete the purchase of our new family vehicle. Car transactions can be stressful but with a non commission sales staff and people that are willing to listen to our concerns and goals they not only met our expectations but made us feel like we were making the right decisions. I would also like to say that the very nice gentleman in Finance was also a breeze to work with. He was straightforward and we had papers signed in under 10 minutes. Do yourself a favor if youre in the market for a new Hyundai or used car and stop by Napleton Hyundai and work with their excellent staff. Thank you for the flawless experience and truly caring about our needs!Say Marvin referred you !!!!

Ja
Review №17

GET TO THIS DEALERSHIP NOW!!!!Dont waste your time and money at some other dealership because I promise you wont get the same treatment or price as you would at Napleton Hyundai! This was thee best car buying experience Ive ever had. Khaled and Bobby Clifford was a breath of fresh air and their knowledge and professionalism made the anxiety of the car buying process melt away. Everyone there was courtesy and kind and I could not be more happier with my purchase. If youre looking to buy a car with a near flawless process and a GREAT deal, LOOK NO FURTHER!!!!

Ne
Review №18

Jasmine was an exemplary sales person. She found me the perfect car for the perfect price. I would buy/lease cars from her again anytime. Go to Jasmine for all your car buying needs.

Jo
Review №19

👍👍👍Khaled is a Very friendly, knowledgeable and honest sales person .You can ask him all of your questions and if he doesnt knew the answer,he will get the right person for your answer.Outstanding customer service.Very friendly team.I was looking for a car for my wife and drove from Springfield to buy the car from this dealer .I recommend this dealer

Gw
Review №20

Khaled is awesome just got me out of my genesis g80 into a brand new one to make mine he even treated me and my sister to chill-fill-_A he is awesome I love my genesis and I love napleton Hyundai

Sh
Review №21

This experience was INCREDIBLE!!! Khaled was very welcoming and put no pressure on us. He explained in detail what the best options were for my mother and showed that he really cares about his customers. We explained where we wanted to be payment wise came back with a great offer!!! His dedication and kindness won us over. The entire staff was great, to the general manager that approached us and shook our hands, to Kyle who made signing all those papers fun and easy. My Mother is very pleased with her vehicle and we will be returning and letting our friends know about this wonderfull experince. Thank you again

Jo
Review №22

My wife and I recently purchased a 2020 elantra from this dealership. First thing we noticed was this dealership doesnt utilize pressure tactics when you come to look. Second thing is that our sales person Kal was patient, informative and HONEST. When we asked a question he didnt know he got the answer and got back to us. The finance person Kyle was considerate while I was there The icing on the cake was that this dealership not only had the vehicle my wife wanted but made special arrangements to get it to my wife before she had to go out of town!!This is the place to go if you want to be treated right and given a great deal!!

Ch
Review №23

Khaled was truly a pleasure to work with for purchasing my new Hyundai Santa Fe He listened to everything i wanted in my new car and i never felt pressured about decisions along the way. I usually hate buying a car but it was a fun day and i left with exactly what i wanted

Fr
Review №24

I had a great experience a Napleton Hyundai. I was assisted by Khaled. He listened to what I wanted and really paid attention to my priorities. The whole process took about 3 hours, from the moment I came in to when I drove away with my new car. Khaled was very helpful at explaining the features of the car and he took the time to go over them. I signed about a month ago and so far I’m really happy with my purchase!

Je
Review №25

Honestly, I was not looking forward to going through all the hassle of buying a new car, but wanted something with better gas mileage and more safety features than my current vehicle. The minute I walked in everyone was so friendly and helpful. The sales person, khaled, went out of his way to show me some vehicles I mentioned I was interested in seeing, including doing a test drive. He was so easy to work with and patient when I couldnt make up my mind about the color on the outside and interior. He answered all my questions (and some I didnt think to ask) making the decision to buy a vehicle from them a rewarding experience. The manager was just as helpful as Khaled and everything went so smoothly. If I could rate them and Napleton Hyundai with more than 5 stars I would. Cant thank everyone enough for this great experience and the fun Im having driving my new car!!

Ka
Review №26

Khaled helped me get into a brand new 2020 venue. Great quick experience. Thank you Khaled.

Mi
Review №27

Khaled was the nicest car sales person I have ever dealt with in my entire life hes such a gentleman and he just made it so easy for me to get a new car and khaled loves selling cars he is amazing and he is a true asset to your corporation thank you guys so much I love my car

Ju
Review №28

Had the most outstanding customer service experience! My sales professional was Khaled, he was not only sincere and honest, but also very patient! I came in and explained to him that I was in search of a more family oriented vehicle and I had a strict budget, he exceeded my expectations and found the ideal vehicle for me and my family within my budget, best of all it was A BRAND NEW 2019!! I had previously gone to other dealerships with no luck in finding a vehicle or a salesperson who would take the time to seriously try and find something, I was thrown ridiculously high numbers for vehicles much older with much less “upgrades”. I am thoroughly enjoying my recent purchase and will be taking it on many vacation trips this summer!I encourage anyone who is in search of a vehicle and have a strict budget to visit Khaled at Napleton Hyundai in Hazelwood! He is awesome 👌

Lu
Review №29

Had an amazing experience with Khaled. He is super friendly and knowledgeable with the product. Treated me and my husband like family till the moment we left. He made me realize that theres still hope for buying a new car and making a new friend while at it!Thank you Khaled and the Napleton hyundai family

Jo
Review №30

We came into the dealership and from the first moment, every employee we met was extremely nice and friendly. No hassling us and no rudeness. We were made very comfortable from the first. Khaled showed us around the lot as we were uncertain what type of car we wanted and when we would even be ready to buy one. He let us test drive different Hyundais until we settled on the Sonata. Khaled answered all our questions, no matter how silly. He was extremely knowledgable about all the different Hyundai’s and he gave us time to discuss what we wanted to do. I didnt feel pressured at all. We decided on the car we wanted and everyone we dealt with from that point on was kind and put us at ease, yet continued answering our questions.We loved our experience at NApleton Hyundai. Those guys(and girls) were awesome and we definitely recommend going there if you are looking for a new or used car.You will be totally taken care of

Ji
Review №31

When i came to Napleton Hyundai, I went straight to Khaled because he had already helped two of my best friends get into the perfect vehicle for a fantastic price and then one buddies girlfriend and mom too. I saw how he handled them and getting it all done quick and easy and resolving any issues very fast, khaled took great care of and i would return to this dealership to see him again and again. I would also highly recommend him to anyone looking to get into a new or used car, dont trust the used lots like i used, let Khaled take care of you

Br
Review №32

I purchased a used vehicle from Napleton Hyundai. I couldnt have been more pleased with how smooth the transaction went. I was purchasing from out of state so that can always make things more complicated but Khaled made everything super easy. He even made me a video of the car I was interested in to help seal the deal. Kyle in the finance department helped me out on the money side of the transaction. He was outstanding as well. I was very impressed by his professionalism and courtesy.One last shout out and thats to the detailing team. When I took delivery the car it was amazingly clean for a used car. I was very impressed and even more satisfied with my purchase at that point.I highly recommend my friends at napleton hyundai

Mi
Review №33

I am 75 years old and have purchased several vehicles during my life. I have never had a buying experience as professional and easy as this one. Khaled was exceptional. His knowledge of the the Hyundai product was evident as he walked me through the features prior to buying and as he helped me set things up after my purchase. He is, without question, the best salesman I have ever worked with. I must also mention Kyle who walked me through finance in 19 minutes flat. I was almost in shock as Khaled handed me my keys and I was on my way because the entire process had been so smooth and expedient. I didnt have to wait in the dealership for hours or go back and forth settling on a purchase price.Thank you to the Napleton hyundai management for hiring the best! I am a very satisfied customer who will be back and will definitely be letting my friends and family know where to buy their next vehicle

ro
Review №34

I just bought a hyundai santa fe 2019, the professionalism and humbleness of the personnel staff at the dealer was superb. Khaled, a sales representative was a big help. From giving me the time needed to make a decision, no pressure, no hustle, very humble human being. Now is my friend. God bless you! The way I was treated, and his support, made it easy and big influence in my decision to buy at the dealer. Now Mama is happy so everybody is happy... Thank you Napleton hyundai

Da
Review №35

I had a great car buying experience today!Salesman Khaled and General Manager Bobby took the time to explain everything and were able to beat the competitors price to earn my business. They prepped my beautiful new Palisade as I was going through the paperwork. The finance office was such a breeze as well.No gimmicks trying to sell me anything nor playing any games. We went thru all the finance and the paper work in a very prompt way!Khaled even drove my old car to my home so that I can drive away in my new Palisade and not have to come back to get my other car! They have truly went above and beyond that I would recommend Khaled and Bobby to anyone!

Br
Review №36

The wife and I went SUV shopping last week. We were looking at 3 different makes. The Napleton Hyundai experience was for the 1st time in many years enjoyable. Khaled our salesman did a great job on giving us all the information we need to make a decision. The out 2 dealerships were all about credit and payments. We still dont know the numbers at the other 2 places. Napleton Hyundai never worried about my credit or payments. Its funny were not worried about them either. 😊. Khaled focused more on vehicle information and selection. He knew his product. It was a pleasure to shop there.

Su
Review №37

This was our first time buying a Hyundai and our experience was awesome mainly due to Khaled. From the moment that we arrived he was honest and transparent. That is refreshing in a car salesman. He provided us all of the options on the models of Palisade as we were set on test driving and purchasing one. We ended up preordering one and when it came in he even came in on his day off to process the paperwork and go over the entire car and helped us set it up. Khaled was a pleasure to work with from start to finish. His customer service is above none that we have ever experienced in purchasing a car. We will definately send our friends his way and to NApleton Hyundai which we also cannot say enough great things about. Thanks 🙏 Khaled!!!

Ka
Review №38

If you want to experience a friendly professional car purchase experience this is the place. Clean and comfortable showroom which is a must for me.

Ch
Review №39

I had an absolute perfect experience at Napleton Hyundai. I went a Saturday morning and was quickly greeted by Khaled. He asked some quick key questions about my needs, and immediately starting showing me options in my range. He was professional, understood my situation, very experienced, and made the entire situation extremely easy. I could not be happier with the entire transaction and I have definitely told several people about your location and how wonderful Khaled is to work with! I cannot say enough that Khaled easily exceeded expectations. I know 100% that i will go back to Napleton Hyundai when the time comes, especially if Khaled is still there. He is a true professional and a stand up guy.I also went to the Saint Charles hyundai the day prior and was treated like I was wasting their time. They had some young man, Anthony, helping me and basically told me my money was no good there. I was absolutely dumbfounded the difference in service from Saint Charles hyundai and Napleton hyundai. Night and Day. I highly recommend Napleton Hyundai and I wish Khaled and the team a very successful rest of the year and a bright 2020!! Saint Charles hyundai can go kick rocks.

Al
Review №40

Took my mom in to purchase a new Kona and we were lucky to get Khaled as our salesman. My mom is not very tech savvy and has never owned a new car, so she was a bit intimidated by all the buttons. But Khaled was so patient with her showing her how things worked and made sure she got everything she wanted. Khaled and his bosss have gone above and beyond for my mom making sure she was happy! Thank You Khaled

ch
Review №41

My experience at napleton Hyundai was a solid 10/10! Khaled was very helpful and gave me so much knowledge about everything Hyundai has to offer. Although I didnt buy a car, Im definitely coming back and will be asking for Khaled. Best service Ive ever received from a dealership and very knowledgeable, thanks again!

Wi
Review №42

Jahan was a great salesman, came in on his day off to make sure our deal was done. Wouldnt pick any other salesman, thank you Jahan.

sh
Review №43

Khaled did a great job explaining everything about Genesis!

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