Treated my wife as most mechanics now will and tried to rip her off. Said they were military friendly and overcharged us. Offered full refunds for services we were unhappy with and now refuse. We set a schedule with them for our service and they did not follow it. The original problem we went in for was ignored because the mechanic said it wasn’t the problem. Disrespectful, unprofessional swindlers. DO NOT allow these people to have your business.
Best mechanics around! They have worked on our Trailblazer, and Focus a few times now. We will NOT go anywhere else! Highly recommend Magic Wrench to anyone. They take time to explain every detail in their process, and even SHOW you what they are doing. GREAT JOB GUYS!
Very smooth transaction from the diagnostic through getting my vehicle back after being repaired. The mechanics are very straight-forward, and know what they are doing. One tends to be leery about which mechanic shop to choose, especially in a town with so many to choose from. Several of my Soldiers have taken their vehicles here for repairs over the years and have always been very satisfied with their work. I am glad I followed suit.
These guys are just car doctors. If you bring your car to these guys you will absolutely be satisfied at the end of their work. I bought a Ford Explorer in Florida and a few days later I was obliged to use a jumper every morning to start the car. I brought the car to the dealer and some auto repair shops in Hinesville area and nobody could fix the problem. When I brought the car to Magic Wrench, they just took a few time to repair and fix the problem. They explained me what exactly was the problem. And it was very cheap. They really know their job. I’m just happy !
They are very busy, but I really trust them. Jose has gone out of his way for me & my daughter. The receptionist could work on her customer service.
Awesome service. Great prices. Chris was amazing. Thanks so much for making my day.
Honest, fairly priced, easy to work with. Enough said, great place!
They always have great customer service and help us out when explaining whats wrong with our vehicles. Never try to get us to spend more than we should. Totally trust them with our car and truck.
This is the best and most honest mechanic shop that l have experienced in this town. I highly recommend this company to all.
These guys are the best.. top notch service and quality work..
Dont go anywhere but here to get your car fixed! Its family owned! Miguel is the dad/owner. Sons luis and Jose are the mechanics! Theyre straightforward, wont sell you on something you dont need! They will sit down and go over what the car needs/price! Besides their great service, theyre all around great ppl...
Wonderful service I recommend anyone to these guys
Spoke about getting my Wrangler fixed over the phone, and they were very helpful and polite.Update: Very professional! They have been calling me with every update, found me a great engine, and have physically showed me what is wrong with my Jeep so I could see for myself then explained everything to me. Very knowledgeable. Best customer service I had with mechanics. Never had this good of service at a shop before anywhere. Highly recommend.Update: My Jeep is finally running again! They were super nice and caring, they even stayed overtime after shop was closed to make sure I could get my Jeep back that day. They are super honest and reasonable with their prices. Communicated with me the whole time and gave me updates on everything in the process. Best customer service out of any shop I’ve ever been too. Super fast and reliable. Never going to another shop again. Magic Wrench is the only place I’ll ever trust my vehicles to go.
Great! They did not resolve my problem but did offer helpful suggestions.
Magic wrench is Hinesville Ga is amazing the customer service is spot on and they make sure your comfortable. Even brought my daughter and me a drink. My phone was dying and the gentleman let me use is phone charger. Highly recommend!!!
Went in today to get my a/c fixed. I ran into more problems than I anticipated but they were able to get it up and running. The guys were super cool and knowledgeable. I will definitely be doing business with them again.
Looking for the best shop in the area. This is the place. They are very polite & thorough,show you things that are going on with your car. They try to get the parts as soon as possible, they keep you posted on the repairs on your car. Dont do anything without running it by you. I have been to most every shop in town for the last 12 years and I have to say this is by far the best best in the whole area Jose luis great job on a great shop thanks 😊
Everyone is always friendly and the work is always great.
Very knowledgeable, very fair pricing, will not throw parts at a problem. Satisfaction and ensuring the problem is fixed the first time has been my experience. The Untouchables Auto club is proud to call them a sponsor.
Wow! These guys are the best. I have had my car fixed on several occasions here. They know their stuff really well. The most recent job they did on my car was the alternator. My alternator went bad and I went straight to them like Ive done in the past. They had it ordered and replaced the same day. They did a nice job and even had my brakes checked out too. The price I paid to get the job done was worth every penny. I was happy and satisfied with the quality of job they performed on my car. Without reservations, I will recommend this place to anyone who wishes to get their car fixed.
You know, what I thought was the lady being early morning mean was mistaken. She really does her job guys. Researching the best part/ price for car and customer alike. I believe I can trust to get my vehicle back to me in a timely matter.
Magic Wrench replaced an intake manifold in my 2006 Ford Fusion, found another problem and didnt charge to fix the new problem.. They got my car back on the road and are some good dudes..
Best labor prices...And leaves you worry free...Check em out!!
Here now for a simple fix on a fuse and the place has a chill atmosphere and friendly as hell mechanics.
I dont normally leave reviews, but for this I feel like I have to. The water pump and fan clutch went out in my truck. Two hours after walking into the shop to discuss what I needed done, I received a call saying my truck was ready to be picked up. They did not overcharge for labor costs. Nor did they charge me for bringing in my own parts, unlike some other shops here in town. They will definitely be my go to for any other future services that I will need.
Super kind, honest shop! Yesenia is super helpful & very knowledgeable. We picked this place on a whim & im so so happy we did.
Personnel are very professional and polite as well as helpful their work is good and expedient and has good prices as well.
Nice enough at first. Took my car in the other day and got it “fixed” within an hour. First red flag was I asked for air to be put in my tires that were running low. Didn’t happen but was still charged. Whatever i filled them myself. Car ran fine for the rest of the day. I get in my car the next day and I’m having the exact same issue as I was before I lost ~$350. Tried calling 3 times in a span of 15 minutes in the afternoon on a day they were open and no answer. I can’t recommend this place at all.Edit: I’ll update this review if I can get this problem solved.Edit 2: They fixed the issue and no problems now.
I had my vehicle inspected by these guys so a potential buyer could feel comfortable with his purchase. Let me start by saying I used to be an automobile technician and can quickly point out a dishonest technician when I see one. It didnt take long with this shop. After the inspection, the technician stated my transmission fluid was black(needed to be serviced) and two quarts low, needed a new drive belt, and some other random stuff. I immediately pulled out the dipstick and asked him if the fluid looked black to him. It was a light red as clean transmission fluid should be and at the most was a half of a quart low. This was lie number one. Number 2 was about the drive belt. You know you need a drive belt when you start to see cracks on the belt. I didnt see a single crack on the belt and it looked new to me.I say all that to say this, if this technician goes out of his way to lie about a vehicle hes not even working on, what is he doing with customers vehicles? One can only imagine and if I were you I would stay away from this shop.
Great service good prices I would go back in a heart beat. Took my car in to get looked at they found the problem in 10 mins and they saved me 100s of dollars
These guys are amazing! Fast, friendly, and by far the best pricing around. They have helped me and my husband multiple times with our cars and have always been super helpful. I highly recommend magic wrench.
This is the only shop in town I will go to from now on. These guys are great.
Awesome people! Staff was friendly and helpful. They took excellent care of my car. Even gave me some awesome tips for the future. 10/10 will return.
I have NEVER in my LIFE had such a horrendous experience with a mechanic. The lady at the front desk is OUTRAGEOUSLY rude and completely unprofessional. Their prices are TRIPLE what they should be, and they MAKE STUFF UP to charge more. THIS is the kind of shop that gives mechanics a bad name. Shame.
Best and most honest mechanics in Hinesville.
I fw magic wrench cool people y’all should too
Best mechanics in Hinesville...
Trust these guys more than anyone else! They know their stuff and work quickly. They have always been helpful and the customer service is phenomenal!
They are the most rudest people working in this shop. Come in to check on my vehicle they dont even acknowledged me like Im not even there. The lady that works behind the desk is the Trisha looked all around me like I was a phantom. The service is good but you have to get passed her she needs to work on her customer service more
Best prices around. Always honest about what the cars need and speedy service
I stopped by Magic Wrench this week and it was one of the best things I could ever did. Im illiterate when it comes to cars, and I really needed air in my tire. I had to b.c. get to work in Statesboro.Yesenia Henry and all the great people were there. I made it to work on time They put air and told me about brakes in less than 10 minutes tops. I love this Magic Wrench ❤❤❤❤ outstanding customer service
Best auto shop I’ve ever been to.
Awesome people, work fast, treat you like you are one of the family 🥰
Awesome place
Great place to fix your car and good CS.
Great mechanics. Everybody there is really friendly they only charged me for 30mins, and I was there for an hour and a half. I will recommend Magic Wrench for anybody with car trouble. Magic Wrench is a great shop!!!
Amazing customer service! My vehicle is checked and serviced so fast!
Great garage nice prices awesome people theyll treat you like family
I have been to this shop often for routine maintenance and also remedial repair. I have never had any problems with the service. I am always given an estimate and they have always come in below the original estimate. They have even done some free diagnostics. They always look for the lowest price from their suppliers and have used parts I have supplied. I have seen two complaints about this shop and I know they must have repaired thousands of others customers cars without complaint. I highly recommend them.
Ive never had a problem with this shop. Ive taken my car there numerous times and they had always given me an estimate on what I needed done and sometimes even given me a discount. The service is always quick and they answer all of your questions and concerns. Ive never had unauthorized work done without my consent either. I dont know what the other people are talking about who gave them bad reviews. Most of everyone I know with tuned cars uses this exact shop over and over and over and talks good about them. I highly recommend. 😆
My car was serviced very quickly and the receptionist had great customer service.
Took my car three places and they all found the same problem, except Magic Wrench, where I was told something completely different that was way more expensive. I even got to experience the whole act of one mechanic calling the other to validate/confirm the lie the first mechanic was feeding me.So I took it to one of the other shops and the problem was fixed.Not sure how there are good reviews here. Maybe there are honest mechanics in the shop or the mechanics are only dishonest sometimes
Weve been in town for almost 7 years, with various vehicles and we have never had a problem with the work they have done for us. The work is almost always done in a few days and the prices are fair. We have also never had anything but a respectful attitude from any of the employees or mechanics.I think seven years, three vehicles, and zero bad experiences speaks for itself.
Quick and to the point. Great customer service and helpful insight
Ive always had great service.
Be aware...do not waste your money or time on this place. They will identify a false problem.... fix that so called problem just to tell you its something else. You have been warned. I went in for a squeaking noise for my car to leave with the same noise and $500 less than what I came with.
I Love Love Love these guys never a problem one they are always eager to help me out and get things fixed and road ready again I recommend them to everyone.
For quick easy repairs
Dropped my red Expedition off last Thursday was supposed to be fixed by Saturday. Never got a call saying it was done. Called on Monday said they had gotten slammed with work. Then they said my vehicle would be finished by COB Thursday. Went back this morning car still isnt in the bay. 2 new cars were in said I was next. One of my buddies went by today to check and my truck still hasnt moved. So Im on the way to get my vehicle no BULLSHIT..... RUN AS THE OTHER GUY STATED IF YOURE MILITARY!!!!!
All around great service
Took my car there they was patient and did everything my warranty asked of them to do they did a complete teardown of my engine to diagnose a ticking noise no question asked and when it came down my warranty ended up providing a new used engine and they changed it no questions asked their new receptionist keep my updated every step of the way
They tried to charge us $1000 more than what we got done for the same thing at another location, and they took a whole week to even give us an estimate. Watch out they might poke your eyes out with prices!!
They treat you like family, and are honest about your repairs. Their prices are fair.
Mostly cause Ive never been here or heard of it.
Bin here 1 time and I love it
The staff is friendly. They did fast and accurate work and I would highly recommend them.
Very friendly and knowledgeable staff.
They are very expensive. I went to another shop n got the same service for 200 cheaper
Very good it what they do
Wife went to get a fuel pump replaced. Not only he charged full price for the pump ($460) he purchased at Oreilly, that I can go to autozone, advance and Oreilly and pay 220 for it with military discount, but they over priced their labor. Once done they claim I need a head job, and a computer. Wife got the job done while I was away and got hit with a 2200. Total on credit card 2980. Shops that take advanage of military wifes should be taken out of town!
Fast, friendly, Fair prices
Had my car for two weeks and I had to hound them for updates would not recommend
They are great
Called about a lower ball joint seemed friendly and helpful enough but talk about expensive 170 to do 1 ball joint and I already have the part
Sad,sad,sad they talk and play around to much to be a family business .will keep your car a week just to do a starter.advice dont go there they are nice at first then they give you they ass to kiss when you need your car.
Great Auto service
Fast and efficient
Its okay, though prices are on the high side.
Good service
Good mechanics
Cool
Great Service!!!
Pleased with her work.
Good people.
The best service by the best mechanics in the area with the most advanced tools !!!