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Verizon Authorized Retailer — Cellular Sales
4008 N Lovington Hwy, Hobbs, NM 88240, United States
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Verizon Authorized Retailer — Cellular Sales
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Ma
Review №1

Very satisfied with my service at Verizon store with Quanna, she answered every question I had about new phone, and guided me through on how to use my new phone, thank you so much! Highly recommend!😍

Le
Review №2

They sales me a prepay cell phone very expensive, and checking on other Verizon store are cheap

Da
Review №3

Either the store has very poor information about offers customers are receiving direct from Verizon or they are trying to screw customers over. We have been receiving offers from Verizon to receive Samsung Galaxy 5G phones for $600 off each. We went to this store and they said there was no such offer, that we could only receive a $45 discount for trading in our old phones. However when we left I went to Verizon online and had no trouble ordering the new S21 5G phones for $600 off each (net cost about $220 each) trading in our old S7 phones. Check what this store is offering vs. Verizon direct or you may be cheated.

Da
Review №4

Will was most terrific!!!Answered every question I had with professional eloquence. Listen, I had been with a rival carrier since 2006. I am a technical geek and wore him out. He passed my test. So did Verizon! I signed up, and I will be back to bring over all 7 business lines. My wife will be in to transfer the lines from her business as well. Went back for a variety of reasons; Every staff here was courteous, knowledgeable, and helpful! Thank you!!!

Ky
Review №5

Very nice eatablishment. The employees are respectful and help to the best of their knowledge! The atmosphere in the buliding is light and friendly. I only wish the they were closer to town. Highly recommend! Areanna was a big help!

Ma
Review №6

Helpful n very helpful I enjoy todays visit

Sa
Review №7

Hi. This particular store the staff is very helpful and kind, you should visit

Pa
Review №8

Since I’ve moved here to Hobbs, New Mexico, when the day came that I was starting my own phone plan, the flying Hawaiian Chris couldn’t have done it any better. I actually first got help from a previous employee and when he left, I was recommended to Chris. Chris has a very welcoming and straight forward manner to the point you forget your a customer and you feel like family. He answers almost every question he can and explains it until it’s crystal clear to his people. He goes over whatever changes you ask to be made to your account, the pricing, when it goes into affect, etc. Not pushy and encourages you contact him if any issues arise. He is my go to guy for sure an I highly recommend him to anyone!

Om
Review №9

Well this Verizon store has very well respected Sales Reps. Stephanie Sandoval was my rep and she is the best. She takes care of everything andhas the sweetest kindest attitude. I am very grateful for her. I recommend this Verizon store and also Stephanie as a Sales rep she will not disappoint you.

Ka
Review №10

Hector was excellent, very resourceful and knew what he was doing. He was a great help got me exactly what I needed. If I need anything again I will be coming back with him. I will also be recommending him to my family and friends, I am very pleased!

Ti
Review №11

Verizon has terrible and unreliable cell and data service. I would not recommend getting their worthless service

Be
Review №12

Today I came in and saw The Flying Hawaiian Chris, he was great with his customer service. Hes an absolute perfect example of excellent customer service traits. He took care of all of my questions and needs. I will definitely be coming back to see him. I also recommend everyone to go see him.

Da
Review №13

Chris the flying Hawaiian is super awesome, you cant go wrong working with him. Great customer service and honest. super laid back. I would recommend him to my friends and family.

Ma
Review №14

Will Dishman is the guy to go to when you want excellent service! He even went as far as checking on my service OUTSIDE of the store by contacting me personally. I have also had the opportunity of working with Joann and he helped me get in and out with a quick question. Overall GREAT service and I always feel comfortable to ask for help when I need it. 🤘🏼

Je
Review №15

Will is a beast at his job! He made some really good recommendations for some additional product that I didnt even know Verizon sold. I would absolutely recommend Will to everyone wholl listen. Thanks for the great experience Will!

Ct
Review №16

Gabby is an excellent Employee. I will definitely be coming back to her very soon. She helped me find what was best for me and my budget .Also something easy yet up to date to use.Im on my phone a lot and she gave me the best options of phones and helped me pick out the best one that would be the most reliable . Very gratified customer!

Ju
Review №17

My Google Pixel 3 completely and inexplicably died on me so I can into the store extremely aggravated and expecting to leave unsatisfied. Will was extremely friendly and helpful and was able to put my apprehension at ease and hooked me up with a new LG V40 for a reasonable price. I will always come to this location in the future for all my cell phone needs.

Jo
Review №18

Will Dishman is Amazing he always goes above and beyond to do what he can for his customers. We have been only using him since we moved back a few years ago. He is humble and kind one of the best people we know. I would give him more that a 5 star !!!

ma
Review №19

Laurie was excellent, very helpful. Enjoyed doing business with her. We may just came back soon to change our other numbers to Verizon. Pleased customer!!!!!

Ra
Review №20

Polite and friendly. I usually dont have to wait long to get helped

Is
Review №21

Phenomenal customer service! You don’t feel like a customer going into a situation where you feel the possibility of being taken advantage of. It’s almost like going into a store where a friend wants to help you get the most bang for your buck! I love being able to go in and have my questions answered, needs met, and personal interests taken into account. It’s difficult not being in vicinity of someone who you’re trying to help purchase cellular services, but sending my grandmother there was the best decision I made! She spoke very highly of Will and all of his employees, and I could not be happier with how well they have taken care of her!

an
Review №22

There was a gentleman named Alan at the store that helped me. He assisted me with switching over 4 lines while waving his own fees to help us cover our cost. He was very nice and well spoken, Ill be sure to come again.

Gi
Review №23

Hector is an excellent representative, I will definitely be coming back to him soon. He helped me get what was best for me and my business. I work from home and he gave me the best options of phones and helped me pick out the best one. Very pleased customer!

Sh
Review №24

Chris was great!! He is very knowledgeable with all products and pricing, he knew exactly what we were looking for and made sure we got what we needed in a timely manner with a great attitude! He made our visits to Verizon short and simple which helped tremendously with our busy schedules! We highly recommend him for all of your Verizon needs and/or questions!

Ka
Review №25

The employees are NOT very knowledgeable and youre better off doing anything phone related online or by phone.

Be
Review №26

Will did amazing job with me, very professional

Ma
Review №27

Flyin Hawaiian Chris always give the best costumer service with what ever it is I need done. He always answers all my questions like I need and make sure I’m taken care of with my plan! Definitely going to refer him to all my friends that need help with their phones or want to switch to Verizon!

Je
Review №28

Met with Flying Hawaiian Chris Kaaukuu!! He was awesome. Helped my husband and I with all our questions. Took his time, explained our options and more. We are super happy with his services. We will be returning to him.

ra
Review №29

This is hands down the best Verizon store I’ve ever done business with! Will Dishman is my sales rep I use and he is super helpful. Always ready to help and keep our account in line. Thanks Will!! 👍👍

In
Review №30

Will was extremely helpful, very attentive to what I needed in my service and was very knowledgeable in any questions I had. I would absolutely recommend Will and Verizon to anyone whos looking for great customer and cellular service!

Jo
Review №31

Mr. William Dishman is very professional he also listens to whatever problem you may have in regards to your phone or your phone service. He also for the most part keeps up with the latest in technology that would better your services or anything that you would like to have as far as upcoming service that would help you out in business or every day usage of your phone. I am very satisfied with Verizon because Mr. Dishman has a very good staff that are up to the task in any problem or situation that may come up. I recommend the Verizon store on the Lovington highway to be your one stop place.

Me
Review №32

Amazing service

Ti
Review №33

Hector went above and beyond to give me the service I feel I deserved... He was also very helpful for my child to understand her new phone and old phone.

Li
Review №34

I came in Today and got helped by Areanna. She was very informative about all the products, and wrapped things up quit quickly. I’ll definitely be stopping by soon again to purchase a phone for my Kids birthday!

Mi
Review №35

Wow what a store. Never have I had the experience in a retail store that I did in this location. Will was able to get my family into new devices and get us a plan that truly worked for us and our on the go jobs.

Aa
Review №36

Gabby is an amazing sells associate. I recommend any and everyone to her. Very sweet and polite.

Wo
Review №37

Customer service was great! Very helpful! Thank you Hawaiian Chris!

Ad
Review №38

Alan was very helpful, he made everything super simple and understandable, I wasn’t sure what I was looking for but he really put things into perspective when he explained the plans and what might work for me, will happily visit the store again and go with him in the future.

Ma
Review №39

Very great store to do business with. Employees greet properly and help you right away. My Verizon agent was Ramiro Flores. He was very helpful. He helped me choose what was best for me and my family, will definitely be going back to him and the store. Strongly recommended to the community.-Aceves Family

Je
Review №40

Will Disman and his staff are so amazing! Answered all my questions, and were knowledgeable about the plans and products!! Highly recommend them!!

El
Review №41

He has a good personality and is very sweet and we wish him great blessings Will Dishman is the one Im letting you know about

Da
Review №42

Joan Hemenez at the new Lovington Hwy store in Hobbs, NM helped me this week to avail great savings on my plan and the purchase of a new phone. I could not be more pleased with his service. This technology can still be somewhat overwhelming to me. Joan was extremely proficient, knowledgeable and spoke in such a way that I was able to make a sound decision. But it needs to be mentioned that he is also so very kind and friendly in his professional demeanor. He even has a delightful enthusiasm for his work which made the process very enjoyable. Thank you for your training program and concern for hiring such a gem in your staff.Sincerely,Darla Calderon

Br
Review №43

Dealt with Hector Vazquez and he was awesome answered every question I had and was very quick with the process. I will definitely go back to him for help or for any of my phone needs!

Na
Review №44

Great place to get cell phones and best Verizon store in Hobbs by far. Will Dishman is a good guy.

Lo
Review №45

Today i met with Flyin Hawaiian Chris he did a really great job he went out of his way and answered all of our questions i would definitely come to him again.

Ro
Review №46

This retailer and its Manager Will Dishman are the best, him and his team is very helpful and knowledgeable on everything in that store great people great service!!!

Qu
Review №47

William Dishman is an awesome person he did really great on Thursday on the Business account thank you for amazing job u do

Al
Review №48

Alan was my grandmothers and I representative and he saved us money and connected us two lines. He was very kind and knew what he was doing. I recommend him.

Sa
Review №49

Briannas customer service was awesome!

Mo
Review №50

I have always had great service when I go in. The manager Will Dishman and his staff are very helpful & nice.

Ga
Review №51

Today has been a very good experience, the salesman was super helpful and extremely patient!! Thank you Ramiro Flores🙂

To
Review №52

I had a great experience tonight with a customer service employee, far better than any company I have contacted in the past. AREANNA MACKEY was wonderful and so helpful. Thank you so much AREANNA MACKEY

Bi
Review №53

A+ Verizon store! Very professional, courteous, and got everything right before I left the store. Best experience at a cell outlet Ive ever had.

Be
Review №54

Store was looking good, friendly environment and professional people working here. Go and see Will Dishman for all your service!

Je
Review №55

Best store in the area for sure! Customer service at its finest! Ask for the manager Will!

Ja
Review №56

Today I worked with Chris Kaaukuu, I was greeted professionally. Came in on my lunch break and got a new Google Pixel 2. The process was quick and easy. Got all of my contacts and photos transferred. The store was very clean and great atmosphere. Highly recommend this store.

Na
Review №57

My experience with this location was one of the best experiences that I’ve ever had when it came to making a cell phone purchase. The sales rep that assisted me was named Areanna Mackey and she answered every question I had and addressed all of my concerns the devices I was inquiring about. I would recommend that each of you pay this location a visit for any of your cell phone or tablet needs, and by all means ask for Ms. Areanna Mackey, she’s one in a million when it comes to her vast knowledge and professionalism!!

Ja
Review №58

Chris “Flyin’ Hawaiian” Kaaukuu was super helpful, and fast. He explained everything super great. I was opening my first phone line under my own name and he made it very easy. Extremely satisfied 👍🏽

Ri
Review №59

Had a great experience with WillHe is an expert on this Galaxy 10 +. Goodan.

Jo
Review №60

Will is the best and this place is great in customer service.

RU
Review №61

Will Dishman made the experience easy & wasn’t pushy like other reps.

Ca
Review №62

Worked with areAnna Mackey with some tech issues . very patient and a very helpful. Great customer service !!!!!

Ma
Review №63

The store is nice, clean and well organized. The staff was nice and very pleasant to deal with.

Sh
Review №64

Hawaiian Chris Kaaukuu was the BEST with us. He answered all of our questions and set up everything we needed. He was very patient and attentive to our needs. Amazing customer service and I recommend everyone to see him. Thank you Hawaiian Chris

Ka
Review №65

Areanna was a very big help got phones trasferred over super fast . great customer service!

Ga
Review №66

Our agent was great, very friendly and very helpful and informative.

Ri
Review №67

Horrible customer service they never have what you want.. I am not into buying apple products and it is like that only thing they push

An
Review №68

Edgar Negrete did a great job and preformed excellent service for me. Anytime I had a question he was there to answer it and made it a good phone buying experience. I highly recommended people to look for his customer service when coming into this Verizon location.

Sa
Review №69

Will Dishman provides excellent customer service in a friendly and professional manner.

TI
Review №70

Came in the Verizon store. Hawaiian Chris Haaukuu was very helpful. Thank you!! We were greeted right away. The store was very nice and clean. Great service. Two thumbs up!!!

Je
Review №71

Chris is awesome. Usually we leave Verison frustrated and light in the wallet in Odessa TX. He was wonderful! He was attentive and pays attention to detail. He wasnt focused on upselling us and we left happy and upgraded. 1st class kind of guy. We will travel to Hobbs if we need to go to Verison for anything. Go ask for Chris.

Jo
Review №72

Shop here if you need the best cell phone service in Hobbs and surrounding areas! Will Dishman will get you hooked up!

Ro
Review №73

Hawaiian Chris was excellent to work with. Store was awesome. They were patient in the selection process and helpful in everyway. I even came in earlier and Juana was just as helpful, she even called the insurance claims people and got me to the right person. Not many people have this attitude in sales anymore. Good to see. Chris Hawaiian Kaaukuu has my recommendation if you are in the area.

Lo
Review №74

I was having trouble activating a new phone.They attended to me right away and put in new sim card and completed activation in about 10 minutes.

ch
Review №75

Great service the employees had smiles and were very knowledgeable. I would recommend this store to anyone shopping for a phone or accessories.

Ro
Review №76

Alex Suchil was very helpful ! Great customer service experience.

An
Review №77

Joan gave us THE BEST service! This new store is so nice and clean! We were able to buy and activate a new IPhone in only 30 minutes.

Ma
Review №78

Went in today to trade in today, got absolutely great service from Christopher Kaaukuu. He was very polite, respectful, and offered help with all processes, but was not too pushy. I had an excellent experience. I would recommend to friends.

Ru
Review №79

Experience started well with Rochelle, but seems like others are a bit inexperienced, taking too long to resolve my issue, with technology the way it is, my issue should have been resolved quicker. Still waiting on a response from the store to at least reassure me they care and are working on it.. Not one called, seems intentional, dont care to reach out to retain a customer, will not return to this store..Feb 07 2018Still no call from the Cellular Sales Team. They owe me $425.00 and I have spoken with Verizon at least half a dozen times. Completely disappointed and I came from AT&T only to be treated worse. SMH..Feb 08 2018The store still hasnt reached out and still has not issued my credit!!

Am
Review №80

Chris Kaaukuu went above and beyond for us. He helped us make the most educated decisions on the types of phone we purchased. Everything about this experience was exceptional. I will be coming back to Chris for all my future purchases rather than driving to Lubbock.

Au
Review №81

Gabe made things simple and handled business very well.

Ch
Review №82

Did not find the Bluetooth I was looking for but they did suggest to check at Walmart

Ha
Review №83

Chris Flyin Hawaiian Kaaukuu Is one of the best employers I have ever met! Today, I went through the process of getting my phone switched over from one iPhone to another, and he made my experience at Verizon Wireless worthwhile! He also helped me pick out a accessories for my iPhone, and did a great job. Hes a very respectful, intelligent, and patient man, and I recommend his service to anyone!

Ja
Review №84

Very good store, very friendly employees. Everyone and everything was very well presented and professional. I definitely recommend getting with Christopher(Chris) for all your question. 5 of 5 for sure!

Ch
Review №85

Are’Anna Mackey was extremely helpful and knowledgeable about the products and services

Te
Review №86

Chris Kaaukuu was our rep.,“Hawaiian Chris “. Very personable, courteous, knowledgeable and helpful. Great professional but hospitable atmosphere. Excellent customer service. Highly recommend this store!

ma
Review №87

Great service they got my phone transferred over to my new phone

Ja
Review №88

Edgar Negrete was a really good help. He made my visit smooth and fast. If you have any questions stop by and see Edgar he is a great help!

Da
Review №89

Edgar Negrete .I am a new customer to Verizon. Edgar was the first person I dealt with. I am very pleased with his services. He is awesome and always polite. Will deal with him all the time. Thank you

Gr
Review №90

My experience there was wonderful. Quanna was great. She has wonderful customer service if you need anything go ask for her she will help you.

al
Review №91

Went in today to get a line added to my contract and update my phone and our rep was Christopher Kaaukuu. He was amazing and got everything for us settled. I was having trouble setting up and transferring my stuff to my new phone and Edgar negrete helped me he answered any questions I had and was super amazing. They were both super helpful I will definitely will refer people to themfor any phone needs!

Ka
Review №92

Great customer service! Hawainn Chris was super friendly & helpful! Will definitely recommend more people to this Verizon!

Sa
Review №93

Chris kaaukuu gave me great customer service. Switched my service back to Verizon and added a new line. He was very helpful and explained lots of things.

Ga
Review №94

Flying Hawaiian Chris was awesome great atmosphere. Chris is a great assets To your store.

Ga
Review №95

I came in at first just to get numbers and consider changing phone service but with the help of Edgar Negrete and Chris Kaaukuu, I was able to leave with a new phone and a monthly payment within my budget. Great customer service overall! Everyone was very attentive and welcoming.

20
Review №96

Breanna was great help. Thank you! She deserves a raise!

Mi
Review №97

Today I came and was greeted immediately and professionally by Flyin Hawaiian Chris Kaaukuu. I must say this was the best customer Ive had. In the 10 years with Verizon I have never been taken care of as best as Chris did. I got my insurance phone ordered and also got a great deal on a new tablet. Please see Chris for anything

Ho
Review №98

Chris Hatcher at Verizon ordered my iPhone Xs for me. He was very knowledgeable and had great customer service. Highly recommend for all your device needs.

Mi
Review №99

Edgar Negrete was very knowledgeable about his equipment. He was also extremely personable with us. We will definitely recommend Verizon to our friends and family.

Mi
Review №100

Will was so great, I invited him to my wedding! He always takes care of me!!

Information
9 Photos
100 Comments
4.6 Rating
  • Address:4008 N Lovington Hwy, Hobbs, NM 88240, United States
  • Site:https://cellularsales.com/stores/verizon-4008-n-lovington-hwy-hobbs-nm-88240/
  • Phone:+1 575-964-1425
Categories
  • Cell phone store
  • Telecommunications equipment supplier
  • Telephone company
Working hours
  • Monday:10:30AM–7PM
  • Tuesday:8:30AM–8:30PM
  • Wednesday:8:30AM–8:30PM
  • Thursday:8:30AM–8:30PM
  • Friday:Closed
  • Saturday:7AM–9:30PM
  • Sunday:8:30AM–8:30PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Health & safety
  • Mask required:Yes
  • Staff required to disinfect surfaces between visits:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
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