Really nice homey feel. Great flavors to choose from

Great floats. Great ice cream. Wonderful atmosphere. Ohana means family!

This was my first time at a hawaiian shaved ice place, so I dont know how it compares to others.I got a volcanic eruption, which is one of their specialty combos (snow cone with a scoop of ice cream in the middle). It beats the hell out of normal american snow cones, thats for sure. However, given the glowing reviews about how soft and good the shaved ice is, it was a disappointment. Korean and Chinese dessert shops in the bay area produce much finer ice, with barely a crunch. Almost like cotton candy. This, by comparison, is ultra coarse and may be typical of hawaiian style. Its all relative.It was tasty and staff were friendly, but I wont be back. Good to try once, but theres better out there.(By the way, regarding reviews about the handicapped spot: if the owner does not have a handicapped placard in his vehicle and is parked in the handicapped spot, call the cops or something. Report him. Thats an ADA violation, even if the parking spot is on his own property.)

I like coming here, but you can be the only customer in the store and no one will acknowledge the fact that you are standing there waiting to place an order. There have been times where employees walk right by me and not a hello, or some will be right with you....nothing. Customer service is not great and my order is somehow always wrong.

Dropped items and they replaced them. Much appreciated!

Drinks and desserts are on HIT! REALLY AWESOME MENU! Only problem is on busy days this place will run out of product so the menu will be limited.

Our order wasnt ready in the time frame shown which is fine if theyre busy but the customer service was also poor. I think we were very nice and polite but they didnt seem like they care about their jobs.Im going to give them the benefit of the doubt and hope it was just an off day for the employees because we enjoy Ohana. :( Hopefully our next experience will be better and I can update my review. I dont enjoy leaving poor reviews.

Much more than shaved ice! My wife had an affogato which apparently is ice cream with a shot of expresso, it was Mariannes ice cream topped with whip and looked delicious.I went for the double espresso straight up🤪. Everything was delicious.

I just got a smoothie from there and found a piece of plastic while I was drinking my smoothie. Ummmm kinda weird......

Ive always loved their ice cream and shaved ice but employees are severely lacking. Took too long to finish everyones order and completely rude. If youre willing to ignore those two issues its a great spot with a lot of character.

Good popcorn, and Harry Potter Butter Beer shave ice was very good.

Another great ending to our day w Ohana!

Wide variety of items! I suggest the Dole Pineapple Whip. takes me straight back to Disneyland.

One of my favorite places for a cool treat

Shaved Ice is delicious and very generous portions and they have Mariannes Ice Cream and Kona Coffee!

So many choices! I was excited to get some Dole Whip, but Im hoping to return to try the shaved ice soon. Clean and friendly space with fun theming and even games for people to enjoy! Great family atmosphere in the heart of Hollister.

CaNNOOT believe the customer service from the Owner. I was in a couple weeks ago while on my wayt o the PInnacles and I did not have much time but when you make a mistake you should address it.Customer may not always be right but why did you make me feel so wrong?

The shaved ice combos are delicious, combining shaved ice with ice cream. Its a kitschy place, theres some indoor seating and games you can play. They also serve Kona coffee (but we dont drink coffee), soft serve, and ice cream, but no food. Prices are $7 for a small combo and $9 for a large.

Excellent shaved ice treats! Would give 5 stars but last time we went in, my friend didnt get her dessert, and the receipt is confusing, she thought they put it on the bill but didnt charge, but they did charge us! We were a big group and didnt figure out what went wrong til later. Other than that, friendly staff, delightful treats, and a cute interior including an arcade game! The highlight for me was shaved ice that is so fine, its like snow!

One of the most unique desserts I have ever eaten! The way they cover their delicious ice cream in flavored shaved ice is truly amazing. Also, the staff is very wonderful. They truly care about their customer base and value customer feedback. I will most definitely be back again.

Really cute place, clean. Had a PBfit+banana smoothie and the PB acai bowl and they were both really good

The Dole Whip is awesome! Not exactly the same as the Dole Plantation on Oahu, but pretty darn close!! Love that theyre in Hollister too 👍🏻

Well this is a place we visit often..Try the special blends you wont be disappointed. You can now order online, which I think will be good this summer. If you have ever gone to the farmers market on Wednesday than you probably already have the idea of the ice, if not...you are definitely missing out.. average is $4-9 for each person for ice...they also have hot beverages, ice cream (you can order a scoop or a whole pint of the deliciousness!)

This is the spot. Wish it was bigger. Overall, we love the one of a kind shaved ice. Root beer float like no other. I really enjoy the retro games for a quarter. Make sure to bring lots of quarters.

Long wait 40 minutes to get two Smoothies and one small shaved ice, for employees and took them that long first an last time there.

Great service and the hot chocolate was amazing

They are the very best in every aspect. Family friendly to the fullest

Great ice cream & shaved ice done right!

Ice cream tastes great. Customer service however is horrible. They constantly get orders wrong. They charged me extra for ice cream and when asked the to accommodate me they basically told me to deal with it. This is not the way to do business.

It was one of the few places open on a Saturday afternoon...I had a smoothie and it was pretty good.

Love the shaved ice, Kona coffee, Dole Whip & they even have Mariannes Ice Cream! The atmosphere is warm and welcoming, the owners are great and the employees are very friendly. What a great addition to our little downtown.

THE FLAVOR DOES NOT GO AWAY FROM THE TOP TO THE BOTTOM. NOT YOUR TYPICAL SNOW CONES! TASTES LIKE SHAVED ICE WE GOT ON NORTH SHORE OAHU OVER 2 YEARS AGO. :DDDD

The ice was good. The service was terrible. The girl that awaited on us stopped preparing the ice to answer the phone. She waa on it at least 5 minutes while the ice was melting in the cup. Then she finished the treat instead of dumping the melted ice and starting over.

Great coffee, great ice cream and best shaved ice in town!! You will not be disappointed!!

Great service, though it took a while that was expected

Good açai bowls, shaved ice, and ice cream. The staff was ok, its all basically a word of mouth game. The other week we went in and ordered açai bowls, which the staff wasnt wearing gloves. No big deal, as long as they washed their hands. But the problem is that they said that they washed their hands, but I saw them touching the counters the cash register and one of the employees making our food was touching his hat. Sorry, but I was seeing them not wash their hands once during this process of touching everything and making our food. Later, the manager solved the problem thankfully.

Great place for family. You can have a Kona coffee beans coffee, a shaved ice or incredibly good ice cream. Wonderful Hawaii atmosphere.

It’s 8:40 in the morning, I’m having shave ice for breakfast and it’s like I’m back in Hawaii. The flavor and texture is spot on. If you’ve never had real shave ice do yourself a favor and try Ohana’s!

Cute little ice cream shop with a variety of treats at great prices. Family friendly and staff are eager to please all customers.

Bug in my dole whip - was accused of putting it thereStaff was two snobby teens who took forever to finish everyones ordersand the handicap spot was taken, but its always taken! - by the non handicapped owner. He likes to clean his disgusting trailer right there.

Kid Friendly!! Super Delicious Icecream. Staff is exceptionally curtious, Great customer service..Love this place !

YES... the real deal. First time I’ve been able to enjoy REAL shave ice treats on the mainland! A winner!

Always a treat here. Great desserts, great service, great people.Excellent Kona coffee too!

Delicious dole whip and shave ice. Also tried the coffee and loved it!!

I always go with my kids and have ice cream is a nice family environment

For been my first time it was a good place .

Hard to find a handicap spot in their parking lot in the back, but why?

Really good and they have really nice people that work there.

Very slow waited 40 minutes for a soft serve dope whip 😲 it was good😊

Recommend the smoothies! Açai berry smoothie is my favorite.

So smooth and delicious! This shave ice is the best Ive ever had!

These guys are awesome!their product is great!!!!! Always a good vibe owners are great!!! Try the shaved ice with a snow cap.

Dole whip!

Cool little place in town to get ice cream, and flavored shaved ice on those warm days.

Great place for custom shaved ice, coffee ice cream and smoothies!

Enjoyed tasty shave ice and the feel of Hawaii right here in Hollister!

Brings you back to Hawaii, great atmosphere and great selection..

Been coming here since day 1, it is always a great experience, and Great customer service! 100 % Kona Coffee!!!, Mariannes Ice Cream is Screaming too!

Great place love the shaved Ice so good 🍨🍧🍦

First time here,Great Service!Love the atmosphere.Lots of Flavors.Awesome Customer Service.

Went on a Saturday at 11am. Only one person working there. Had to leave after 10 minutes of waiting.

Great place with tasty treats and friendly staff. This is my go-to whenever I eat dinner in town.

My son and i love Ohana shave ice.

Dole Whips People! You dont need to go to the tiki room. Get your fix here!

Great smoothie & banana split

Great place and clean...

We love it . Super good flavors

Nice people, great treats, open late.

Super cool island motif with great treats

Great place for any hot day!!

Super delicious, would recommend

Yummy!

Very slow service.

I was about this place because the product was good, but Im not onboard with some of the stuff the store was willing to put their name on during the pandemic.

Great service, nice environment :)

Great place!

Loved it

Delicious treats but kind of expensive

Very chill place 🙏

Simply delicious

Happy

Good

Extremely poor service

Love the place

Try the coffee!

Sweet

Cool

Friendly staff!!!!

Very rich