Brought my vehicle in to service the tire pressure light, oil change and State inspection. I brought it to Hogan because I felt they were good, honest neighborhood people. I was pleased how quickly they fit me in and that they called me hours later at 4:30 to let me know my vehicle was ready for pick up. I let them know I wasnt going to make it in before they closed at 5, so I would pick it up in the morning. Unfortunately I was woken by my bank alarms warning of suspicious activity. The folks at Hogan had left my car UNLOCKED overnight and someone had sifted through the entire car to find a wallet in a black bag in the very back of the car hidden behind tinted windows. Spent the morning sorting out our finances and working with the Houlton Police. Went to pick up the car from Hogan, mentioned it was broken into and stuff was stolen and they didnt even show a shred of sorrow, let alone guilt for leaving the car unlocked. Carried on to charge me full-price. On top of that, I had to take the car back a couple days later because the tire pressure light came back on. I was hoping maybe they had a shred of decency after speaking with the police and handing over surveillance footage. Nope, charged me full-price again and gave me a sob story about how they couldnt replace the valve stem without also replacing the sensor so they had to replace both. Needless to say, not the local, honest hardworking folks I was expecting to deal with.

I give this place 5 stars and at least two thumbs up. I went in to get some issues fixed that had already been supposedly attended to by another place. Not only did they resolve all of my issues, the did it free of charge! I love this level of customer service and would definitely recommend them.Thank you Hogan Tire, Houlton.

Quick service and expressed concern about other mechanical issues. They were also quick to reference other mechanic services around the Houlton area.

Feel okay

Super staff, friendly, knowledgeable. Great inventory of truck parts.

After having some issues with my tires from another tire company I called hogan tire and they were immediately available to get me in and help. Every mechanic and front desk staff were understanding, professional, and I wasn’t argued with. OR charged, and I didn’t even buy my tires from them! They seemed to treat everyone else in the shop around pleasantly as well. I regret purchasing my Uniroyal Tiger Paw tires from the other company and I will most definitely give my business to Hogan tire in the future. Thank you guys for such great business.

They plugged my tire and it lasted less than 2,000 miles. After the tire went flat, the lugs were impossible to get off to put on the spare- the AAA truck even struggled. Do not come here if you expect quality.

These guys were unbelievable! Our travel trailer blew a tire and we randomly limped our way to their shop. They were very busy (Saturday morning) and were backed up with jobs, but recognized our predicament. They had the proper tires in stock (a weird, off-size), and got them installed very quickly and professionally. We owe them a debt of gratitude. Oh . . .and the price was very competitive (probably less than we would have paid in CT!).

Contacted the Presque Isle store to schedule the purchase of a set of tires. I asked to schedule a time to have the tires installed. I was told I would need to leave the car for the day. I can’t do this because it is needed on a daily basis but could schedule a time for a appointment. Was told that the store don’t schedule hourly and could only schedule by the day not hours. This went on for each day of the week because of being so busy. So I said thank you I would get the work. Done elsewhere. Called Houlton tire next day service better price. The business forgot about SERVICE let the people schedule appointment and stop scheduling the people. Hogan Tire has lost me to Houlton tire. Because of service a loss of about 600.00 on this sale I added two more tires and a alignment. Your loss HOGAN TIRE. Now a happy customer with HOULTON TIRE.Thank you for pushing me out the Door.

They provide great service. Its always busy but they work hard to keep there customers satisfied.

Great customer service

Great people and fast service

Such great service with a smile!

They do good work, but always find something to charge you for.

Very helpful staff and they go above and beyond. The work gets done quickly and they do not overcharge.

Ive taken my vehicles here many times. They always repair just what is needed and offer suggestions first when they find other problems. Fantastic service & great pricing.

Great staff. Always more than willing to help any way they can!

Great people, they dont try to over charge you like the local chain auto repair shops

The staff in Presque Isle location are friendlier and easier to work with then Houlton, however end results are still good. One of the few places that have doors big enough for my taller van. They try and be accommodating and if asked will help you find what you need. Personally just went here looking for a non-standard size tire. They didnt have one, could order, but helped set me on the right path to finding a place that had one in stock. Overall would recommend.

Awesome! Front end alignment and new tires. Quick service, very friendly staff and great prices!!

I had a very pleasant experience with both the customer service and the work performed on my vehicle.They were on time with their appointment and the prices were very reasonable.I am very happy with the work they performed on my vehicle and would definitely go back.

Good service and polite. Does the work that needs to be done at a fair price.

People are friendly and helpful. Best place to get work done or new tires.

Great service. Reasonable prices on tires.

Rude employees. Didnt explain what they were doing, I was supposed to figure it out. When I started asking questions, the rudeness kicked in. Perhaps because I was from out of state? The worse experience I ever had in Maine.

The best service that I have received since I moved here.

These people were great! Super helpful, friendly, and got the job done quickly.

Great place! Knowledgeable, friendly, and supply in stock.

Roy and Dustin did a great job...wonderful customer service !

Extremely professional and.friendly service

Always pleasant and Definitely quick

Spent much longer than I plan to even though I had an appointment I understand these things happen but I was out of there almost 2 hours later than I should have been also prices are a little higher than a lot of other people in town

Excellent service, customer friendly, knowledgeable representatives.

They have been in business 60 years and they know their stuff. I will not trust my vehicle to anyone else.

Great shop, always very friendly and helpful

You guys are awesome 😎

Friendly fast always helpful

Awesome customer service

Very good service

Vary nice people

Good service & products

Excellent service

Good prices

Perfect

Hogan Tire is the best !!!