They are so sweet and knowledgeable. We drive a bit to get there but she is worth the trip. She always takes good care of us.
Other places glaze over your questions and focus on their sales pitch. Allyson explained everything and answered our questions with perfect clarity and brevity. She listened to our concerns and learned of different aspects of our lifestyle and financial concerns that might affect which model of hearing aid might be a good fit. I sincerely wish more people in the world had her excellent communication skills. Absolutely the best experience with a consummate professional.
My husband had an appointment today at the Huntington office. We were extremely pleased with Lauren who made the visit such a nice experience. Thank you Lauren!
My mother hears now better than she has in years! This office really knows how to listen to their patients. Highly recommend for hearing aids.
Both Allyson n Lauren extremely patient kind and professional. Had also heard the same by word of mouth is why I chose this place. Glad I did!!!
Very conveniently located! Chelsea goes above and beyond to get batteries and supplies to my mother any time she needs it, we really appreciate it especially during these times of COVID.
Very helpful with scheduling challenges due to the storm! These girls are highly recommended!
We had a good visit and enjoyed the people that talked to us and they were a great help to my Wife
Lauren is a pleasure to work with and always does the job well! Customer satisfaction and helping others are truly at the top of her list!
Thank you for helping my uncle! You are a life saver.
Very happy with my hearing aids
Excellent staff and products! My wife is 38 years old and didn’t want hearing aids, but she broke down and made an appointment at this location. The ladies were very nice to her! They explained about how small and concealed the hearing aids would look in her ear, so she gave them a try. Great for her, but now she has ears like a deer and hears everything I say (or mumble). They even allowed a payment plan option to her. I recommend them highly!
I love Vicky.. My grandmother was in from out of town and called numerous places to have her hearing aids checked and to see about getting a appointment. Vicky went out of her way and went over and beyond to help her. I recommend this place to everyone I know who suffer from hearing loss. Great staff and willing to help
The ladies here are so caring and don’t only care about selling hearing aids. They truly care about all of us. I’ve worn hearing aids for many years but never have been explained about my loss in the way Karen explained it. I have struggled with health issues and if I haven’t stopped in for a few weeks Vicki will call and make sure I’m ok. They have become part of my family. You won’t be disappointed when leaving these ladies.
I am extremely satisfied with my experience while purchasing a new pair of Phonak Hearing Aids from the Huntington, WV Connect Hearing location.Allyson and Lauren are friendly and perform their tasks efficiently. Allyson did an excellent job of testing, evaluating and fitting my new Paradise hearing aids. I would recommend their office and service very highly.
I have been in many times to visit vicki and a lady came in because she put her battery in backwards and thought she messed up her hearing aids! Vicki fixed it and the lady left learning how to fix it if she did it again. She walked away a happy patient!
Karen and Vicky are fantastic to deal with. Accessability and customer service are real priorities for them. I have been wearing hearing aids since 1987 and have delt with several companies. Connect Hearing has been my most positive experience and I will definitely continue to let them provide my hearing aid needs.
They have great staff and they are always friendly. They are awesome people
Great ladies to work with. They worked so hard on getting me my hearing aids. Now I can hear.
These girls are very professional and Im happy with you all and I love you both
This 5 star rating comes mainly from the care that is given by Karen and Vicki . Karens’ attention to detail and making certain that your hearing is properly corrected could not be better . On a lighter note they buy the coffee .
Vicki does an outstanding job. Shes the sweetest.
Highly recommend, Vicki is the best