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Bassett Home Furnishings
3002 Memorial Pkwy SW, Huntsville, AL 35801, United States
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Bassett Home Furnishings
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C
Review №1

Jacob is a design wizard. I think he knows everything there is to know about Bassett Furniture and just right off the top of his head. The options available at Bassett to create custom furnishings might be dizzying, but Jacob was the perfect guide. He quickly sussed out our needs and our style and guided us to figuring out our perfect choices. He is thorough, very bright, highly competent, and his experience is evident. His robust can-do attitude inspires confidence and he is pleasant to be around. I really cant say enough nice things about working with Jacob. Enthusiastically recommend!

Li
Review №2

We recently bought a couch at Bassett and were thrilled with the experience. Karen was extremely helpful and knowledgeable. She was honest in recommendations and was very patient throughout the process. She helped us compare the cost points of several options and was never pushy. We will certainly use Bassett again thanks to the great customer service!

Ke
Review №3

Karen redesigned our living room and designed a reading area (instead of an unused dining room) that is elegant yet cozy for our needs. Her design mastery shows and our home is a showcase that FAR EXCEEDS our expectations and vision of what our home could be. Great experience with Bassett and we will absolutely return and have our master bedroom redesigned in the future. I highly recommend Karen and the Bassett Team to take your home to a level above your vision of WOW!

Su
Review №4

Our experience at Basset home furnishingswith Amber was wonderful. She guided usThrough every step. We had no idea what we were doingWhen all was said and done we ordered a sleeper sofa, two chairs, two end tables and a ottoman. I am very excited about the new furnishings and appreciate how well she guided us through the selections of fabric, cushions, colors etc

Re
Review №5

Good selection of quality furniture. Amber was very helpful and I appreciated that she didn’t use high pressure sales techniques. It was easy to go in there, pick what we wanted, customize, and then pay 30% down. Expect at least a 10+ week wait for all orders. Prices are higher end, but I think the quality is worth it.

Er
Review №6

I wish we had started our furniture search at Bassett! Jacob was so great to work with. He took the time to understand what our space looked like and the kind of furniture we were looking for. He patiently answered all of our questions and really knows his stuff!

Je
Review №7

Just had a totally satisfactory experience at Bassett Furniture! We have been looking for a recliner that would be comfortable and enhance our living room at the same time. Man, there are some UGLY recliners on the market!As soon as we walked in the door, we spotted one we liked, quite sleek and modern— no ugly “marshmallow” pillows or tacky drink holders. It was very comfortable, operated easily, and fit my hubby to a “T.”Amber, our salesperson, was very helpful in helping us choose the right legs, trim, and leather, and the owner gave us a very reasonable price. The whole transaction was easy-peasy. We will definitely go back to Bassett when we need furniture in the future!

El
Review №8

We were so pleased with our visit to Bassett Furniture! Basam provided us valuable assistance to pick out a sectional, rug and ottoman. I would definitely recommend her. She is very knowledgeable and can assist you in designing unique furniture to fit your living space.

Mi
Review №9

Amber was very helpful & knowledgeable! She made it a pleasure to shop at Basset! Will definitely do business there again & will recommend Amber when I hear of anyone looking to buy furniture!

Mi
Review №10

Had the best experience buying our bedroom suite from Karen Rouse. I highly recommend buying your furniture at Bassett.

Do
Review №11

The service was great and our sofa was delivered within the estimated time frame. Basma, our design consultant, was very patient, kind, and helpful when helping us choose the different components of our sofa.

Ja
Review №12

Lynne was a gem and so helpful with showing me all of my options and helping me imagine my space! I can’t wait to see the pieces she helped me choose in my home!

Om
Review №13

Jacob Rivers was our consultant at the Huntsville, AL store and he exceeded our expectations. He provided a delightful experience and his approach was customer-focused. The icing on the cake was receiving a personalized hand-written note in the mail thanking us for our visit to the store.

Ma
Review №14

My experience at Bassett was awesome! Jana, the design consultant, was very knowledgeable about the furniture, fabric and design.Her exquisite taste and eye for design was spot on. I had an idea of what I wanted and she made it all come together so perfectly! She is very easy to talk to and she really listens to what you want. Her kind and friendly manner just added to my perfect experience at Bassett.

Pa
Review №15

Jacob was a very informative sales associate at Bassett Furniture Co. I love his customer service skills. I work in sales also so it was wonderful to be treated so kind, and guided in the right direction with my choices. I highly recommend you ask for Jacob to help you with new furniture selections.

Na
Review №16

Jacob Rivers provided excellent customer service. He was knowledgeable with all of the products and offered helpful suggestions. He wasnt a pushy salesperson. He was patient and kind and spent hours with us as we picked out our beautiful furniture. I would highly recommend Bassett Furniture. Ask for Jacob!

Ch
Review №17

Very pleasant experience. Sales representative was very helpful.

Fa
Review №18

We worked with Jana while shopping for a new sofa. She knows furniture and design and made our experience a pleasant one. We plan on coming back in the near future for additional pieces and will definitely work with her again!

Ka
Review №19

Shopping for a new home can and often times, stressful. I went to Bassett to look at furniture and met Jacob. One of the most skillful interior designers there. Jacob has been amazing and makes furniture shopping so easy. He provided a custom designed floor plan of our home and arranged the furniture so we could visualize the final product. I am so pleased with the customer service and quality of Bassett.

Ke
Review №20

My husband and I just bought a house in the Huntsville area and new we needing some new pieces. Lynne Tomlin went above and beyond to help us find exactly what we wanted! She was patient, personable, accommodating, and just extremely enjoyable! She provided styling recommendation as well answered all of our questions or worked hard to find an answer/solution. We walked away with purchasing furniture that we are extremely happy with! We will be coming to Bassett to buy more furniture for our home in the future from Lynne. 10/10 would recommend!! ❤️❤️

Do
Review №21

Lynne was super sweet, thorough, helpful w fabric choices, helpful w picking pieces to fit the space, and overall excellent to purchase living room furniture with. I would highly recommend!

Am
Review №22

After visiting several furniture stores the last couple of months, my husband and I were so glad we stopped in Bassett today and had Jacob Rivers to help us! I am not a designer and get overwhelmed by all the choices, but Jacob made the process stupid-easy! 😉 We found pieces that we loved and he helped us figure out what would work in our floor plan and then find the perfect fabrics and color. It was a great experience and we will definitely be back when it is time for the next phase of furniture!

St
Review №23

I absolutely loved working with Karen at Bassett Home Furnishings here in Huntsville! You cant go wrong with Bassett since their furniture is 100% made in the USA and has had a stellar reputation for over a century. In addition, Karen made the process much easier. She is a natural when it comes to creative design, very knowledable about their products, quick, but precise in her calculations, and very patient. Will shop at Bassett, again!

Pa
Review №24

Lynne at Bassett is a top notch professional very detailed and gave us a demo of all current stock and was very hospitable. Our experience is awesome. The sofa was delivered on 3/15/21 at exactly the time it was promised. Thank you.

As
Review №25

Shannon at Bassett is phenomenal! Two years in a row I have purchased furniture from them and she has been thorough, helpful and friendly. She has helped us to find the best deal and the right piece of furniture. We have been so happy with Bassett furniture and will always use Shannon to help us!

Sa
Review №26

Bassett has a very strong reputation for quality, lifetime legacy furniture. I have traveled and moved my furniture around the world and still have 20+ year old furniture I will not readily part with. I would recommend this company to anyone who is looking for the best quality woods, workmanship and timeless design. Basma was my design representative and was phenomenal!

Pa
Review №27

Jana helped my husband and me buy a table and chairs for our kitchen. She is very knowledgeable and went out of her way to help us. The furniture is very nice and quality is first rate. I highly recommend Bassett for your furniture needs.

Pu
Review №28

I had a pleasant experience with the design professionals at Basset furniture in Huntsville, AL. My designer Jana was very knowledgeable, professional, and kind. She was meticulous in designing my furniture to the layout of my home as well as providing advice with accent items ensuring I got exactly what I wanted. I will assuredly recommend Jana and the Basset furniture company to my family and friends.

Da
Review №29

Amber was our Bassett sales associate when my son and I came into the Huntsville store to purchase a sofa and arm chair for my son’s new home. She was a tremendous help to us as she educated us on all of the various options which were available to us.Amber has a exceptional sense for style and the art of interior decorating! She has a excellent understanding of all the various price points of furniture and coordinating fabrics and accent pieces that Bassett has to offer. She also has good knowledge about the competition.I’m now going to go back home to the Texas Bassett store, as I found a living room set that will be perfect for my home thanks to Amber.I am now a Bassett customer due to the exceptional service Amber provided!

Ka
Review №30

Lynne Tomlin did a wonderful job at helping me find some wonderful furniture for my living room. She went above and beyond to make sure I was getting what I wanted. I cannot say enough about the great customer service.

Ja
Review №31

Jana Dardin did an excellent job with us. She listened to what we wanted and suggested items that she thought would be pleasing to us. We felt like we were in great hands!!

Le
Review №32

I am so excited about my 2 new recliners! Jacob was awesome to work with. He spent so much time helping me pick out the style and fabric for the chairs that met my needs perfectly. He was able to modify the chair so it was exactly what I wanted...I highly recommend letting them work with you to create the perfect piece of furniture!

Ca
Review №33

We went to literally almost every furniture store in and around the Huntsville area. We saw mostly furniture that was not all wood as we were looking for. We also got ignored most places. However, from the second we stepped foot in Bassett we were greeted and welcomed by Jacob immediately. We told him what we were looking for and he showed us our options and what colors we could get it in etc. He took the time with us that we needed and made sure to explain everything perfectly. Even though their prices are a little higher than most places, their furniture will exceed expectations and last for a very long time. You also can get exactly what you want in the exact color and style you are looking for. We ended up getting the all maple wood bedroom set in black (which will look so good with our gray/grey floors) and I cant wait for it to come in. The arrival time is actually as quick if not more quick than other furniture stores in the area. I do highly recommend this place based on our experience. I will be back there for all our furniture needs (which is a lot with 4 kids). Thank you so much Jacob for all your help, you are wonderful!

Ka
Review №34

My husband and I searched what felt like 100 different furniture stores for new couches for our home. We were having a very hard time finding well-made couches to fit his needs for back and hip support and my desire to have nice looking couches in our home. When we walked into Bassett, we were greeted and helped by the kindest employee. She was incredibly helpful throughout both of our visits, making sure she was available when we returned so that we had her undivided attention. She helped create a picture of what would be best considering the color and design within our home, as well as finding a couch that best fit our needs. It was like talking to a friend, not a salesperson, which is so rare to find! She was able to answer every question we had, as well as point us to what would best fit our needs. To Bassett, it wasnt about finding the most expensive couch to sell us. It was about what was best for us, and I couldnt have been more pleased with our experience.

Ni
Review №35

This place has the most BEAUTIFUL pieces of furniture/home decor. I could literally just live in the store if that was an option. Jana was SO extremely wonderful with helping us find the perfect table for our “breakfast nook” and gave her expertise opinion on what would help our (smaller) open floor plan look more welcoming and BIGGER! Her pointers were golden nuggets of information on something my boyfriend and I are almost clueless about. The other staff members there are exceptional as well; super friendly and kind. You must visit Bassett if you have the chance!

Do
Review №36

I would like to acknowledge our complete satisfaction with the professionalism shown by Ms Jana Dardin. She is very knowledgeable and patient!! Jana explained in great detail the quality and craftsmanship regarding the dining room set we purchased. We plan to use her for future design services in our home and will be buying Bassett furniture. I highly recommend Jana......and Bassett for QUALITY furniture!!

Al
Review №37

We had a wonderful experience and couldn’t be happier with the professionalism and personal time spent to help us get furniture that was exactly the right fit! Lynne went above and beyond to help and offer advice along the way to make it a great and comfortable experience. It made all the difference, and we will happily visit again.

El
Review №38

I had a great experience at Bassett. Jacob Rivers was extremely helpful and patient helping us pick out the couch and the fabrics. Everything looks great together! And the customer service was also fantastic. They have been very quick to respond and helpful. Overall a great experience.

Mi
Review №39

Amber, and the staff at Bassett, were very knowledgeable and patient during our somewhat indecisive shopping experience. Id highly recommend them for the customer service alone!

Sa
Review №40

Bassett is well known for excellent quality furniture. Our experience exceeded my expectations thanks to Karen’s design expertise and customer service that went above and beyond. She listened to my color and style preferences and created a cohesive, curated look while staying in budget. Karen offered great advice and a no pressure approach. She was a joy to work with and I will certainly be back in the future.

Fe
Review №41

Looking for the perfect furniture for your home can be exhausting. But L.Tomlin at Bassett made it her personal mission to make this journey less exhausting. She was professional and friendly. Her knowledge about the products that Bassett offered helped me decide what was perfect for my home - from the size of the dinning table to the type of fabric for my recliner.When I left the store I felt more than satisfied with my purchase. L. Tomlin made me a Bassett customer for life.

El
Review №42

Our experience with Bassett in Huntsville was wonderful! Jacob was so helpful and accommodating. The process was simple and painless and we never felt any pressure. The sales team was happy to crunch numbers and answer any questions. We are excited to receive our new furniture!

Ju
Review №43

Jacob was phenomenal! He was very knowledgeable of their inventory and took time to answer any every question. It’s a great feeling to deal with a salesperson who wants to make sure you get something you’ll enjoy. I’d recommend Bassett to anyone. Great service!

Rh
Review №44

Im blown away by Bassett Huntsville Alabama. I was really looking but didnt expect to find such a selection and custom options. Cecelia McLaughlin was incredibly helpful and didnt pressure me to purchase in any way.I was blown away by the ease of purchasing custom furniture and Im definitely a fan of Bassetts customer service.

Pe
Review №45

Bassett has an amazing selection of furniture and all of it is customizable! But if you are in a time crunch like me, they have clearance items from the showroom that can be delivered soon after purchase. When you go, talk to Jana.

Be
Review №46

Everyone was wonderful to work with at the Huntsville location.

er
Review №47

I am very pleased with the purchase I made at Bassett! Basma was absolutely amazing! We are building a house, and she asked to see the floor plan, asked what pieces we will be using, and what kind of decor. We wanted to purchase a leather sectional. I am a very indecisive person, and I told her kind of what I liked, but didn’t know what color to chose. There were so many options of leather to chose from. I did not feel overwhelmed when trying to pick the color of leather. She narrowed down the types of leather that would work for my family. I was very grateful for that. Lol my anxiety went down after I chose one. She was very helpful, and sweet! I highly recommend Basma and Bassett!

Ca
Review №48

I walked in looking for a couch and left with the custom couch and two chairs that I wanted! Basma was so incredibly helpful to me, a person who easily gets overwhelmed with make multiple big decisions, especially those where you can’t fully see the final custom piece until it arrives. This was my first time shopping at Bassett and I will most definitely return when I’m ready for more furniture.

Na
Review №49

My saleswoman was Lynne Tomlin. She had patience of gold. We kept changing our mind and it didn’t seem to bother her at all. She mapped out our table size and chairs to the dimensions of our kitchen nook, so we could get an idea how the table will fit in our area. She was very, very helpful. And we would absolutely recommend her to any of our friends.

Ji
Review №50

Amber was such a pleasure to work with! She helped me select the perfect custom sleeper sofa for my needs.

Sa
Review №51

Quality products are what draw you to Bassett but quality representatives make the experience successful. Lynne was so knowledgeable of the Bassett product line. Designing for a large non traditional open floor plan is always challenging but her superior knowledge of the product line and eye for design provided me with confidence in my purchase. She was patient and encouraging and always made me feel welcome and valued as a customer.

Mi
Review №52

We have had a wonderful experience with Bassett. Jana has been amazing to work with. She has been so patient, knowledgeable, and so very kind in helping us find the right pieces for our home. We have truly enjoyed working with her.

La
Review №53

Excellent quality products and very knowledgeable sales associate/interior designer, Jana Dardin. I will request Jana to assist me with any future purchases as well.

Ca
Review №54

Amber did a fantastic job helping me select my sofa. She was extremely patient with me throughout the process, allowing me to change my mind several times yet keeping me on track of what I wanted from the beginning. She has an excellent sense of color coordination and is extremely professional in her demeanor. I look forward to working with her in the future.

Ch
Review №55

Karen was really easy to work with. She was patient with our daughter and various ideas. We looked at three different layouts for our living space and we ultimately chose to customize a sectional. We could not have done it without her guidance on fabrics and design. Thank you for helping us make our dream living room a reality.

Kr
Review №56

Lynne was phenomenal in helping my husband and I make the perfect selection in fabric for our sectional in our loft. She was patient and listened to us and provided her professional feedback without swaying us to steer from the prints we loved.

Ka
Review №57

Basma at the Huntsville location was so patient and helpful! She really took time to help us come up with beautiful choices and kept our budget in mind!

Me
Review №58

Shannon at Basset was phenomenal! We came in and told her we were looking for a leather sectional. We were very particular about the style, color and quality of the leather. Shannon was very knowledgeable about the leather products in the store, and showed us the most beautiful sectional. From there she helped us find an ottoman that matched. She was so helpful, and kind. Our couch was delivered in LESS than 3 weeks-WOW! Maurice and Terrence on their delivery team were so kind and respectful. If you’re looking for quality furniture and incredible customer service, look no further! Their prices, quality and selection beat out their competitors.. we will be back!!

Je
Review №59

We stopped in this Bassett Furniture location without any real expectation that we would find what we were looking for. We were greeted warmly by Basma and it wasn’t but a few minutes before she led us to exactly what we were looking for. The owner, Mike, got involved as were we hoping to get delivery as soon as possible. After a few phone calls, they found what we wanted and could deliver it in the timeframe we needed. So, we are thrilled with the furniture we have being delivered to us and are very thankful and impressed by the excellent customer service we received from Basma and Mike.

An
Review №60

Jacob was wonderful to work with! He was so patient with my ever-changing needs and questions. Can’t wait to sink into my new couch. Would highly recommend Jacob! Thanks again!

Ta
Review №61

We were treated royally!! We picked out three rooms of furniture for my son in one afternoon. Our designer Karen made the experience so enjoyable. She even was at my son’s apartment on the move-in date. The movers were so careful and experienced. Maurice was a lot of fun too. The store owner got in on the action helping us find some great deals in the store room. We are completely pleased!

Sa
Review №62

We had a great experience with Bassett. I knew I wanted the quality you can expect from Bassett furniture, and loved the furniture style options as well. Jana helped us bring our family room to life within our budget and without any pressure! She hit the nail on the head with the design and colors.

El
Review №63

Jacob was fabulous to work with. He was patient and explained everything perfectly with what the different options were.

ka
Review №64

We had amazing experience with basset!! I cant wait to get my new furniture.. Jana was such a huge help with everything! I for sure will be coming back.

Me
Review №65

Thank you, Jacob Rivers, for assisting me in customizing the most comfortable AND beautiful couch EVER! Guys, Bassett furniture is worth it...timeless and built for life!

Jo
Review №66

Fantastic service, did not push us towards any particular setup! They listened to our needs and went above and beyond to exceed them, showing us multiple options and configurations. They also informed us of an upcoming offer to make the purchase even more desirable! Greatly appreciate the great service and welcoming atmosphere!

Mi
Review №67

Cecelia was incredible at the Huntsville Bassett store. She was exceedingly patient with this non decision maker. I couldnt be happier with everything she helped us select from the styles to the fabrics to the finishes. Our great room finally looks like a home!

Pa
Review №68

We were looking for living room furniture and Jacob Rivers, the design consultant there, was extremely helpful in helping us design the living room with various colors and materials for a sofa, ottoman, and rug. Very pleasant experience and nice selection. Thank you Jacob!

Ka
Review №69

Very professional yet friendly service. The length of time before receiving the furniture was as anticipated.

Je
Review №70

Lynne was the perfect person to help us pick out the sofas, rugs and fabric we needed. She was bubbly, genuine and very patient with us as we went back and forth between choices. Picking out furniture is like choosing a car. It’s going to be a part of your life for a long time. Lynne understands this and helped us make the best decisions for our new home. Because of Lynne we will use Bassett again in the future.

La
Review №71

Had the pleasure of dealing with Jacob to help us purchase a bedroom suite and mattress. Jacob was very helpful and knowledgeable and provided us with the best customer service. We are so excited and can’t wait to get our furniture!!

Al
Review №72

Jacob at Bassett Furniture was very helpful in customizing a bedroom set. Never felt rushed and answered all our questions in the process in the selections. Process was easy and more affordable than we thought. Will be going back to add and create more items.

Ni
Review №73

We buy Bassett because of the quality, and have bought from Basma twice because of the great customer service. Our furniture arrived today and it was exactly what we expected. Thank you Basma and Bassett!

Ch
Review №74

Once again we are decorating our new home and wanted input from the wonderful decorator, Jana D, at the Huntsville, AL store. We had worked with Jana 3 years ago and knew, based on previous experience, we wanted her decorative insight and talent to make our new house a comfortable inviting home.I look at the rug Dana selected 3 years ago for our living room and the chair she designed each day and get excited knowing that these 2 pieces are not in my neighborhood, they are original to mine and Jana’s design scheme.We also appreciate the investment in the quality Bassett furniture line we have purchased, the quality and structure have upheld quite well.We are moving back to Atlanta, GA but we will drive the 200 miles to see her again in the future when we want her talent to setup our den as well. Go meet Jana as well as see what Bassett has to offer in both style and service.

Ja
Review №75

Jana Darden is an absolute delight to work with. No high pressure sale just gave good advice when asked.

Al
Review №76

My husband and I have been shopping for new living room furniture for several months. We enjoyed the experience at Bassett Home Furnishings. Karen was wonderful and took the time to get to know our wants and needs. She designed a space that is not only beautiful but very functional for us. We never felt pressured. We highly recommend Karen and Bassett Home Furnishings!

Th
Review №77

We had the best experience at Bassett today, working with Basma! We were looking for a new sofa for our house, and are so excited with the end result. We were able to customize each piece, and even choose pillows to go with the sofa and love-seat. The lead time for manufacturing and delivery is also very reasonable. We cannot wait to see how beautiful it looks in our home. Thank you for the great service you provided today!

Li
Review №78

I had a wonderful experience working with Jana Dardin. She was professional but not to stuffy. She gave me wonderful advice which I really need help with. I have never met a sales person with the compassion she extended to me, since my husband had recently died. Thank you Jana. I will continue to shop with you. See you soon...

La
Review №79

Top notch and professional: Lynn and Mike were fantastic. They helped us with the details in making our final decisions with no added pressure and we’re very pleased with the quality of furniture. The delivery staff were friendly and efficient. Bassett of Huntsville Furniture is a great choice for your home and office needs.

Jo
Review №80

Bassett has amazing customer service and very helpful associates. They are knowledgeable and user friendly. I would refer a friend to Bassett in Huntsville any day!

Ta
Review №81

Cecelia was our consultant and she wonderful! I had a couple of questions after we purchased our furniture and she was very prompt with her response. Thank you so much Cecelia!Our furniture was delivered yesterday and I absolutely love it!

An
Review №82

Jacob is wonderful. Pleasant, professional, and knowledgeable. I am excited about the furniture I purchased and look forward to working with Jacob in the future.

Li
Review №83

Jana helped us design a new look for our home. It was time for an update. She listened to what we wanted and understood our needs. She was professional and patient with us throughout the process. We trusted and relied upon her expertise in design and style. We are excited about the transformation.

Th
Review №84

Jana was a great design consultant. She listened, viewed current room pictures and then created the room designs. Excellent furniture selections. Would consider them again.

ro
Review №85

It is a pleasure to leave a review for Ms. Lynne Tomlin!!! Lynne, our Design Consultant, was VERY professional, VERY patient, and VERY personable! Our buying experience with her has been beyond our expectations. Thank you so much Lynne!!The newly renovated Bassett store-Huntsvile is such a pleasant atmosphere and offers an amazing furniture shopping experience! The store manager, Renee, was welcoming and made herself available for questions also! Nice touch! We are looking forward receiving our furniture to compliment our update to our home!

Sa
Review №86

Jacob was wonderful to work with. He answered all of our questions and made great suggestions based on our lifestyle and taste.

Di
Review №87

Lynne Tomlin was an excellent salesperson, who helped me order items from my past Bassett Furniture order.She was very responsive and client focused.I was pleasantly surprised that my fabric from my original purchase 5 years ago, was still available.My items were ordered and delivered in less than 2 weeks.I ❤️ Bassett Furniture!!!

Mi
Review №88

I visited the Huntsville store today. I want to thank Lynne Tomlin for greeting us and giving us great customer service! SHE IS AN AWESOME ASSET TO YOUR STORE. She took time with us and did not assume we would not buy. The store did not have what I was looking for but she still talked with me and was very attentive. When I walked in the store one particular consultant (dark colored hair brushed back into some kind of bun) just looked at me, got up out of her seat without even greeting me, walked to the other consultants who were sitting/standing behind the front counter and said or did something that made them laugh. I found this quite insulting. I am assuming she knew I wasnt going to buy anything, but she did not attempt to see as the others just looked at me, but your sweet Lynne addressed me. You should never judge a book by its cover. Bassett you may want to consider evaluating your other employees that were on duty Saturday evening. (Oct. 12)

An
Review №89

My furniture arrived at the Bassett store one week after I ordered it. I scheduled delivery for two days later. Three persons delivered the furniture and they all were very courteous and professional. They set the furniture up and ensured it was spaced properly and worked properly. I bought a powered sofa, love seat, and recliner. I am very happy with the purchase and delivery. Jana, my salesperson, also did a fantastic job of explaining the many features of Bassett furniture, and was very helpful in explaining how to determine the proper size furniture for the space it will be used in. She was also very helpful and patient in working with me to choose the style and color of furniture that best suited my preferences.

Je
Review №90

My wife and I were looking for new living room furniture for the house we just bought. We were helped by Lynne and she was wonderfully helpful. She helped us design our room and gave us excellent ideas about fabrics for the sofa, loveseat, and oversized chair.Thank you Lynne, we really appreciate your help!

Ja
Review №91

Very smooth and enjoyable experience. They were able to beat the prices on same items at the Exchange, even with sales tax!!

Ca
Review №92

Lovely folks, super clean and super pretty! basma was an absolute angel and the most wonderful person to work with figuring out what i wanted :)

As
Review №93

Lynn Tomlin was so easy and pleasant to work with! We came back another day to shop and she unfortunately was not there. The two people working were borderline rude. Bassett has great furniture and one outstanding salesperson.

Ta
Review №94

Jana Dardin was extremely knowledgeable about the Bassett products and warranties. She went above and beyond to make our shopping experience pleasant.

Pa
Review №95

Excellent experience Amber was helpful and answered any questions we had honestly. We will come back to Basset.

Ni
Review №96

Outstanding customer service. Jana was amazing at helping me select Fabrics for furniture upholstery, for my living room, sitting room as well as my dinning room and to pull the entire decor together, accent pillows that complements it perfectly! Jana even went as far as pulling rugs that would complement my decor. A total wonderful experience. Thanks Bassett and Jana can’t wait to start on my bedroom 😊

Do
Review №97

Excellent service. I needed to furnish a whole house. Jana Dardin, the designer with the Bassett store was amazing. She took the time to get to know me and my tastes then put together a design plan that I love. I am very happy with the finished product. If you are in need of design inspiration, do not hesitate to call on Jana for assistance. The personal service is the best. The crew that delivers the furniture is also top notch. An all around outstanding experience.

Kr
Review №98

Jana was a fantastic designer. She found me a floor-model sofa within my budget and style that would fit in my space. The delivery guys were professional and efficient! Thank you!

He
Review №99

I had a great experience with Bassett. I also highly recommend working with Basma. She is very kind and patient and helped me stay true to my decorating goals!

So
Review №100

I had a great experience today at Bassett. I am a repeat customer. Jana and Leanne are great to work with. They both are very knowledgeable with great senses of style. They are also very helpful and go the extra mile. The furniture is of great quality and there is a great selection. Bassett will definitely continue to get my business and I highly recommend them.

Information
52 Photos
100 Comments
4.7 Rating
  • Address:3002 Memorial Pkwy SW, Huntsville, AL 35801, United States
  • Site:https://bassettfurniture.com/stores/s/huntsville-al?utm_source=google&utm_medium=organic&utm_campaign=local
  • Phone:+1 256-880-3000
Categories
  • Furniture store
  • Bedroom furniture store
  • Furniture accessories
  • Furniture maker
  • Home goods store
  • Kitchen furniture store
  • Outdoor furniture store
Working hours
  • Monday:10AM–6:30PM
  • Tuesday:10AM–6:30PM
  • Wednesday:12–6PM
  • Thursday:10AM–6:30PM
  • Friday:10AM–6:30PM
  • Saturday:10AM–6:30PM
  • Sunday:10AM–6:30PM
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Assembly service:Yes
Payments
  • Checks:Yes
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