My phone was locked . asked a hessitant rep. to help me .she did. very nice thank you.

Employees worked hard to get my account transfered from Metro and went the extra mile needed complete the job. Had a issue a day later with the account had to pay a fee. Received a call from the district manager later to apologize for the mix up and make sure I receive a refund. Im glad that Cricket manager Nick made a personal call to inform me that hed been working to correct the error and apologize. It great too know a company cares about it customers!

The one on Webber road was really helpful .

They helped me get a new phone.

The girl was rude. I have had Cricket for YEARS bc I live in Minooka. Big carriers like Sprint had terrible service. She treated me like some low class loser. I walked out and went to Verizon for phone options. Absolutely no benefit or reward for staying with them and being long term customers and on time payments

Went in to upgrade my phone staff was knowledgeable about the products thay sell. Got me in and out in a timely manner. Will definitely go back to this location

Way better than at&t. Way cheaped too.

Walked in to a whole new crew, very helpful girls. i recommend to everyone i know. way better than the one in crest hill.

Disagree with service for corporate false advertisement. Never again!

Good customer service normally one person working. Usually takes a long time to leave. Not for fast shopping but they are extremely helpful

Busy place, fair service! The girl I talked to last time sold me a new 64 mb card and told me it would cure my filled up Facebook memory. A week later that card was filled up too. Wouldnt a 200 gb be a better cure than buying a new 64mb card every couple weeks? When I asked the girl that question she was totally baffled. My son( who was in communications in the Air Force) fixed the problem for me. Now I know more than she does and Ill fix it myself from now on.

The girls here are very fast and really do help, even answering the most basic questions (im not phone savvy) . i llike it better now that they have all girls working here.(the guys liked to be on the phone and seemed non-interested in helping)

I adore the manager, she always helps !

Great phone selection. Great customer service.

Great staff, very friendly. great deals!

Waste of my time, Drove over from New Lenox to buy a new phone. They closed 45 mins before normal closing hours, no sign posted or anything. Even saw the girl employee drive off without any acknowledgement while i was pulling in.

Always helpful staff, decent phones at decent prices

Wonderful left my expensive SD card the Rep had it saved for me. Wished they would have called me cause they had my number very happy W my service and the Reps service.

Sold me a horrible pair of headphones. Didnt last more than a few months and the sound quality was horrible.

As I have posted before awsome

Yea I used to talk to em

They dont know how to answer the phone so, yeah... 1 star.

Very fast and helpful.

Stay away cricket in Minooka IL rip off

Customer service was exceptional

Out of stock and not enough employees working

#dale

Extraordinary attention Excellent place.