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Cricket Wireless Authorized Retailer
18 S Larkin Ave, Joliet, IL 60436, United States
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Cricket Wireless Authorized Retailer
Comments
To
Review №1

My phone was locked . asked a hessitant rep. to help me .she did. very nice thank you.

RO
Review №2

Employees worked hard to get my account transfered from Metro and went the extra mile needed complete the job. Had a issue a day later with the account had to pay a fee. Received a call from the district manager later to apologize for the mix up and make sure I receive a refund. Im glad that Cricket manager Nick made a personal call to inform me that hed been working to correct the error and apologize. It great too know a company cares about it customers!

La
Review №3

The one on Webber road was really helpful .

Fr
Review №4

They helped me get a new phone.

Ke
Review №5

The girl was rude. I have had Cricket for YEARS bc I live in Minooka. Big carriers like Sprint had terrible service. She treated me like some low class loser. I walked out and went to Verizon for phone options. Absolutely no benefit or reward for staying with them and being long term customers and on time payments

mi
Review №6

Went in to upgrade my phone staff was knowledgeable about the products thay sell. Got me in and out in a timely manner. Will definitely go back to this location

Ne
Review №7

Way better than at&t. Way cheaped too.

jo
Review №8

Walked in to a whole new crew, very helpful girls. i recommend to everyone i know. way better than the one in crest hill.

Jo
Review №9

Disagree with service for corporate false advertisement. Never again!

st
Review №10

Good customer service normally one person working. Usually takes a long time to leave. Not for fast shopping but they are extremely helpful

St
Review №11

Busy place, fair service! The girl I talked to last time sold me a new 64 mb card and told me it would cure my filled up Facebook memory. A week later that card was filled up too. Wouldnt a 200 gb be a better cure than buying a new 64mb card every couple weeks? When I asked the girl that question she was totally baffled. My son( who was in communications in the Air Force) fixed the problem for me. Now I know more than she does and Ill fix it myself from now on.

cr
Review №12

The girls here are very fast and really do help, even answering the most basic questions (im not phone savvy) . i llike it better now that they have all girls working here.(the guys liked to be on the phone and seemed non-interested in helping)

pa
Review №13

I adore the manager, she always helps !

Wa
Review №14

Great phone selection. Great customer service.

va
Review №15

Great staff, very friendly. great deals!

Fe
Review №16

Waste of my time, Drove over from New Lenox to buy a new phone. They closed 45 mins before normal closing hours, no sign posted or anything. Even saw the girl employee drive off without any acknowledgement while i was pulling in.

Ra
Review №17

Always helpful staff, decent phones at decent prices

Pu
Review №18

Wonderful left my expensive SD card the Rep had it saved for me. Wished they would have called me cause they had my number very happy W my service and the Reps service.

Ad
Review №19

Sold me a horrible pair of headphones. Didnt last more than a few months and the sound quality was horrible.

Jo
Review №20

As I have posted before awsome

na
Review №21

Yea I used to talk to em

Al
Review №22

They dont know how to answer the phone so, yeah... 1 star.

je
Review №23

Very fast and helpful.

De
Review №24

Stay away cricket in Minooka IL rip off

Th
Review №25

Customer service was exceptional

Ch
Review №26

Out of stock and not enough employees working

Is
Review №27

#dale

Al
Review №28

Extraordinary attention Excellent place.

Information
5 Photos
28 Comments
3.8 Rating
  • Address:18 S Larkin Ave, Joliet, IL 60436, United States
  • Site:https://cricketwireless.com/stores/ll/US/IL/Joliet/18-S-Larkin-Ave
  • Phone:+1 815-730-7710
Categories
  • Cell phone store
Working hours
  • Monday:11AM–5PM
  • Tuesday:10AM–7PM
  • Wednesday:10AM–7PM
  • Thursday:10AM–7PM
  • Friday:10AM–7PM
  • Saturday:10AM–7PM
  • Sunday:10AM–7PM
Service options
  • In-store shopping:Yes
Health & safety
  • Staff wear masks:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
  • NFC mobile payments:Yes
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