GME to the moon! the staff here are very kind and helpful. Very tolerant of older gamers not following latest trends

The worker had a terrible attitude. Was not helpful @ all. Went to another one where they were more helpful

Great Service My grandsons love this place.

Excellent customer service for me and my son! Sales representative was very knowledgeable!! We will definitely be back!

Wanted to return a game we got as a gift (already had it). No receipt but knew it was bought at GameStop. Employee wanted to know when it was bought and a bunch of other questions. In the end, all they could do was 20 bucks no matter what. So the question s were irrelevant. They were just a chance for the employee to mansplain. Other GameStop is better. Employees are less... stereotype ridden ....

People where very courteous and helpful but I think inventory could be better

Love these guys they are amazing!!

This was my first trip to this GameStop store. I went here to do a return. It was for an item I purchased online. It was defective. They were very friendly and helpful with the return. They did it with no issues and another one is ordered and on its way to me. They also were very helpful with helping me get other things I was looking for. I also shopped 3 other GameStops after shopping this one. I am a collector of a certain item. Anyways none of the employees at the other GameStops were as friendly or as willing to help me out as the ones at this location.

Awesome Customer Service! Great Prices! 💯💯💯

One guy working the whole place means he is constantly on the phone. Very accommodating, thank you!

Courtney was very helpful and nice. Great customer service. 10/10 would recommend.

Somehow. Someway. They were out of Controllers... A game store... Not only are their prices outrageous. They tried to make me pay more for a cartridge than the full price from the Nintendo E-Shop. It was insanity. This company needs to go away. Or not worry so much about profits.

Informed and nice employees be like...

Gamestops all around are just a waste in time and money, unless you are pre ordering something, find or sell it somewhere else. This place deserves to go out of business. All game stops.1 silver lining employees are knowledgeable.

They do a great job very knowledgeable and helpful.

Yes GameStop location has changed dramatically I wont be coming back in this store again

Despite our current social situation customer service should never waiver. Two store associates working the sign on the door clearly states only 5 customers at a time... One guy services a lady and her son she walks away from the counter and proceeds to look for a game. He helps the guy in front of me and when done he takes the custer who just left him and went to look for a game but was in line behind me.. When I asked him why he did it he tried to get sarcastic and say its only 2 of us and he wasnt paying attention.... It wasnt until i corrected him that he reluctantly apologized. Game stop on Dorothy lane will never have my business again...

These guys are amazing with this old grandma of 9! I know little about this gaming, technology world, but these guys help me every time! God Bless them!

I love this GameStopTheres always someone friendly, willing, and, helpful to get you what you need.

Quick and to the point. Clerk was nice. If you have a card with a chip, pay another way because the reader cant read it.

Love the customer service at this store. Employees here are very knowledgeable and absolutely customer friendly. Our whole family loves this store as we frequently visit here. We are always treated the very best👍💯 here. But everyone has his/her individual experience. Im grateful that ours is always a memorable visit.

Great staff, very helpful. They dont try to pressure you into buying stuff.

The staff is great and the location is convenient!

Nice people work here.

Good food. Nice people

Definitely the best and most helpful GameStop around Dayton!

I called to ask about matching prices to what is online and I was interrupted and cut off. Thats poor customer service. I have no reason to shop this store. I already had a bad taste in my mouth from talking to Gamestops online customer service, so some politeness from a store employee would have helped to smooth things over. Instead, I can shop so many other places.

Great place for new and used game systems, games, and accessories.

Nice store! Clean well organized. Had everything I wanted and then some.

Went in to get a replacement controller under my warranty and was told that there wasnt any. Got a used controller being mailed to me. Defeated the purpose of the warranty. Store doesnt have what it needs to properly run.

Very helpful and found everything I needed and answered all the questions I had. I have been out of gaming for a few years now and getting back into it and this store will be my go to from here on out!!

Lots of used games at great prices

I caught great sale&they helped me save5$

They are pretty fair with trade ins

Cashier is very nice and helpful I love shopping here

One of the worst GameStops I have been too and the manager is rude. He has no customer service skills at all. It used to be a good store with previous management in there but the guy that is in there now, surprised anyone goes to this store. Horrible horrible experience.

Employees should not be making blow job jokes to the customers during check out

We went to the Sprint store not Game Stop had a question bout our bill not guy helped us and answered our ?

Employees were very nice, and helpful! nice to talk to and had everything i need.

Good customer service and adequate information can be provided by the staff

Very nice staff. Tons of games! Great place!

Staff was very rude and acted as if you were bothering them. Gabriele is a huge homophobe and looks all disgusted at you as you try to pay for your purchase. I wont go to this location again.

Every time I have ever went to this GameStop, I find myself always having to go right back up there to return SOMETHING. I spent $50 on pre owned games about a week ago, and 3 of the 5 did not work at all. So i went to return one of them, before i had discovered that the other two did not work either, and when i handed the employee the receipt and said i would like to return it because it did not work, he was very rude to me and my sister who was also with me. he acted like returning my game had ruined his day and that i was a problem. Due to this situation making me feel terribly uncomfortable, i was happy to get out of there once my game was returned and i had decided id no longer go to gamestop. but after i tried to play the other two i had to take those back too, i just decided to return everything so i wouldnt have to deal with the rude staff anymore. i get to the store and take my things in and its the same rude guy. when i walk in the first thing he says to me in a rude tone was So you didnt like the one so you decided to return them all? shocked at the comment i just said yes. i asked if he needed my id again and he got rude and went YES and i stood there quietly. all in all i can say GameStop had lost a customer.

Games games games games games!!! This is the place to go. Respectful workers!

Guy i talked to on the phone was awesome. stores at a convienetnt location.

Games Games Games. Very knowledgeable staff.

Sold me a used broken PS4 controller after showing me everything was OK on it. I ultimately took this back to another store to exchange. Ill never be back to this location.

Prices are a bit high, but you can typically find what you are looking for.

Friendly and knowledgeable staff, small store.

Best gaming shop

Its great

One stop shopping

My grandpas favorite store

Not a huge store but really good service.

Good time

Many green plants still left

They didnt have fortnte

The only staff member on duty was rude, not only to me, but 4 other customers that had walked in. Only bought a cheap adapter so I could get his name on the receipt and report him.

Wanna play a game? You lose

Great selection

THEY HAVE SO MANY GAMES

It has a lot of games

Games and gaming everything

Weak

Overpriced

On