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Rainbow Reef Dive Center Caribbean Dr (Boats)
522 Caribbean Dr, Key Largo, FL 33037, United States
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Rainbow Reef Dive Center Caribbean Dr (Boats)
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Jo
Review №1

I have dove with this outfit several times in the past 4 years & absolutely love it. Very helpful & professional crews they have working for them. I have been on quite a few different dive boats & this operation is one of the best I have experienced. It is not a hit or a miss for them, they are on point it every time I have dove with them. Love It

Je
Review №2

Rainbow Reef was amazing! They did an incredible job taking care of everyone, took us to some great destinations, and we saw more than I could have imagined. Not only that but the staff went out of their way to help us improve our diving skills (being new divers). Diver Dwayne was especially helpful and gave my 11 year old son great tips and really helped him improve!

Je
Review №3

Second time diving with RR and their professionalism never ceases to amaze me.Our group had a blast and our guide, Noah, was super fun! Thank you RR

Jo
Review №4

Nice place. Their located up the steps. Dive master was good 👍🏻 Had a great dive on molasses reef. Saw two dolphins 🐬 a first for me diving. Eel, lobster, nurse shark biggest I’ve seen diving right under my flippers. I hope someone I dove with that day posts some pictures. 🌞🇺🇸

Da
Review №5

My girlfriend and I got both our AOW and Nitrox certifications, along with a week of diving. Guides and crew were great and we thoroughly enjoyed our dives. Unfortunately, currents prevented us from diving the USCG Duane. Saw some sharks, a puffer fish, a few rays, some BIG eels and a bunch of sea turtles on an awesome night dive. After a dive trip you can go spin the wheel and win some discounts. We won two free dive trips! Definitely recommend this dive shop for a great all around experience.

As
Review №6

We keep coming back again and again. Top notch service.

Pe
Review №7

Beyond impressive. If you’re looking to get into diving, this place offers it all in a professional, fun atmosphere. My three siblings and I have gone from novice to master divers with Rainbow Reef and have loved every minute. A shout-out to Indy (incredible instructor) and Andy (super helpful with scheduling)!

Ca
Review №8

Our whole crew, with Adam did a fantastic job. They helped those who needed assistance setting up/taking down equipment, gave helpful information, and were extremely friendly. Our diving guide, Chad, did an excellent job! Kept a pace allowing for the enjoyment of the scenery, but was able to take us through it all.French Twist and Turtle Ledges. Would highly recommend!

Fi
Review №9

Overall great dive, very easy since it was just a reef dive, but still always fun, would highly recommend booking a dive with these guys, very friendly and cooperative. They are running a very smooth operation down here in Key Largo.

Mi
Review №10

Great dives and even better crew. Captain Nikki and First Mate Chris were helpful, attentive, kind and communicative. Dive guide Eddie was cool and made the dives fun. We had 3 divers (2 were 14 and 11) and two snorkelers. Each time we had direction and had the opportunity to explore the area. Loved the entire experience.

Mo
Review №11

Very unprofessional!!!I am a padi Master instructor who have more than 9000 dives, Dived and worked world wide, i had very bad experience and very unprofessional attitude from Monica the manager… she was very rude and couldn’t accommodate my dives while knowing that i have very limited time in the city…. If a dive center cant communicate well i would not trust them to dive..also rude managers such as Monica should learn how to be more professional and accommodating…Will definitely not recommend

Ri
Review №12

Today was awesome despite the big waves and me puking under water! The entire staff was friendly and super helpful! Chad was a great guide! He made sure we were all good and made sure to point out anything noteworthy as we toured the reefs.

Al
Review №13

They are really nice super chill, and like to have fun great with kids.Great dive place

Te
Review №14

We loved the boats that Rainbow Reef had, as they were spacious. The location was convenient to the Marriott Courtyard and Holiday Inn. We dove with multiple dive guides, and Bella was by far the absolute best. She was slow and patient with all divers in the group. She was also the only dive guide that kept checking the groups’ air pressure and took the time to show us the small and large creatures in the water.I have some complaints for this dive operation which make this rating go low.On 8 different dives, there were WAY too many people per dive guide. We had 12-13 people with one guide!!! And 6 divers got separated from 1 group because the dive guide was swimming too fast and rarely checked On the divers. All 6 divers ended up surfacing at another boat and had to swim 200 yards back to the Rainbow Reef original boat. On 3 dives we were NEVER asked about how much air we had. Consistently, 2 dive guides were swimming way too fast and it seemed as if were doing the dives for their own pleasure instead of guiding paying customers- as they were taking pictures and video and then downloading them to their phones after the dive.All of the excuses around “liability” were hypocritical. I had a hose on my personal equipment that needed an O-ring to be changed, and the dive guide said “I can’t help change an o-ring because of liability...”. Well.... I dive once a year, so would your rather have liability with me changing it, and the possibility of it not installed correctly and something bad happening in the water under your watch? And then they go and put 13 divers with 1 guide and lose half of the group?On 2 occasions, we dove sites that had 4-6 boats already on the site in good weather conditions. So there were 60+ divers on one site getting intermingled.They also gave me a rental computer and it was broken so last minute before I got in the water the dive guide gave me another one.They also will not keep personal gear onsite. So we had to carry our gear back and forth from the hotel every day.This operation boasts they have trained more PADI instructors than anywhere in the US... Maybe you should focus more on QUALITY vs quantity.As much as the Captain’s incessantly BEGGING for a 5 star rating after every trip, there is no way I could give anything near that rating for this operation- especially if you are diving with children or anyone who doesn’t dive these sites on a regular basis.

Al
Review №15

Great crew. Appreciated the attention since I was diving solo in a place I hadnt been before. Very friendly and accommodating. Clean boats and equipment and a well-run operation. Thanks for a great morning!!!

Ji
Review №16

Great people, good prices

An
Review №17

I completed four days of diving with them, including a wreck certification. Overall they were very safe and helpful. The instructor we had for the wreck certification, Jeff, was very knowledgeable and answered all my questions. When diving with then I recommend that you complete the waiver online the night before and arrive early; the check-in process can be very crowded and take some time.

Za
Review №18

Awesome people great dives plenty of things to see absolutely great time

Je
Review №19

My husband and I just spent the weekend getting our open water certification with our SeaVentures Center in Georgia and used Rainbow Reef Dive Center to bring us to our dive sites for our skills testing. The crew was always friendly, informative and practiced safety first. We will be using Rainbow Reef again the next time we are in Key Largo!! Thank you Rainbow Reef!!

pa
Review №20

They always worry about your safety wich is the most important, always willing to help but the only negative is the Rush, my family and I always go scuba diving with this company, all good except that theres no chance to recuperate in between diving.Is supposed to be relaxing not overwhelming.Why the rush?Please Rainbow. lets make it FUN.

Mi
Review №21

We made reservations with Rainbow Reef Dive Center apx. 10weeks before our vacation. Reservations were easy, dive center representative was professional, friendly and took the time to get to know us and our dive site preferences. We arrived in late February, checked in, filled out forms and received our dive schedule for the week. All dive sites were chosen based on our desires, the crew was professional, friendly, and safety oriented throughout the entire trip from the time we arrived at the dive center, when we boarded the boats, and returned. The crew was face-mask reminder friendly, the divers respected social distancing, the boats were clean, well maintained and the boat captains briefed the divers both before and after the dives. The DMs provide both guided and unguided diving, they include all divers in the dive site briefs and answer questions with a smile! The retail shop was well stocked, the prices were good (we purchased fins and other dive gear) and if you are military they honor veterans with a discount. We love this dive center and will return to dive with them again in 6 months or less! They are exceptional.

Ad
Review №22

My kids and I completed our PADI open water dove certification here and could not have been happier with JD, our our instructor. He was patient with us during the instruction and especially under water. Hit some rough patches with waves and was great getting us through. Saw shark, lobster, moray eel and a stingray. Great boats and staff on the boat made the dives easy and fun.

Au
Review №23

Great place to dive! Crew friendly and efficient. Felt extremely safe and everything ran very smoothly. Check in and rental process fast and easy. The dives were great with shark siting, turtles, and eels. Definitely recommend to anyone diving in key largo!

Aa
Review №24

I will always recommend Rainbow reef! The staff in the shops were very friendly. The boat crew did an amazing job helping everyone have a safe and fun time in the water. If youre wanting an instuctor, I recommend AJ, he seriously made my dives ten times more enjoyable by being reassuring me and being his fun goofy self. Overall, if you are looking for a dive shop to go through, Rainbow Reef is 100% the best choice!

Da
Review №25

Great Dive operator. They are well organized and make things easy. Highly recommend.

he
Review №26

Great crew and fantastic dive trip!

Aa
Review №27

Its always an amazing dive! Professional and knowledgeable staff every time!

An
Review №28

Great dive company. Friendly crew.

Mc
Review №29

Dive instructor Jennida Willoughby is the best of the best! Her teaching style is engaging and thorough. I learned so much and I look forward to diving with Rainbow Reef in the near future.

fi
Review №30

The best in the Keys. Free dive guide, which others shops dont do. Great boat captains who get to the best boys based on weather. One favorite of mine is they will drift Mo Deep if the divers are qualified. Great dive shop which often gets grief from other local dive shops for being too big. Note, they have that many boats because they attract repeat drivers and put a guide in the water. This dive operator is super.

Ca
Review №31

Very busy. Covid hasnt slowed them down.

Da
Review №32

Love it

Jo
Review №33

Boat crew and deck hands were great, as was the diving. A middle aged lady with purple hair at the front desk was incredibly rude and condescending which unfortunately put a damper on each dive. Customer service is the face of your businesses and when you have someone like this facilitating operations, it spoils the experience. If you see her, be ready for a very unpleasant time.

St
Review №34

Very accommodating great team awesome boats and the diving is amazing.

Ni
Review №35

My family and I went diving with Rainbow reef during Christmas time and my dads gopro detached from my bc when I was getting into the water, he was devastated. The dive shop found my dads gopro in the water a week later and mailed it to me!! I couldnt believe it! Such a great day diving with the amazing crew, then they really saved my butt by finding and sending my dads gopro to me!Aside from the wonderful quality of the crew, we saw so many colorful fish, nurse sharks, a few moray eels, lobster, plus a little ray, all the help of our dive guide :) Highly recommend going diving with this shop!

Da
Review №36

Excellent dive. Guides, Jill in particular were very kind, fun and professional.

Ja
Review №37

A special shout out to Zach and Seanna; both did a great job with our dives. Very professional and supportive of newer divers and engaging with the more experienced folks in the group.All the Captains did a great job as well.We only had one employee that was an a@@hole. But his unprofessionalism tainted the entire trip. Its amazing he spoke poorly of our group to people in our group.Overall Rainbow Reef does a good job, good support and enough boats to keep people in the water.

Lu
Review №38

Got our PADI certification with them then took another trip. Great staff.

br
Review №39

Always a great place to dive with. Staff is great

Ka
Review №40

Phenomenal experience!

St
Review №41

Dive staff was great! Check in and getting rental gear was smooth. We dove 2 sites while our 10yr old did her check out dives, and we had the opportunity to check in on her😉

Br
Review №42

As always, we had a great time.

Me
Review №43

I cant with my three teen nieces and the staff was great and patient with showing how to use a mask, getting them past fear of deep water, and helping them enjoy their experience!! Thank you!

Gr
Review №44

What a great group of divers.

Jo
Review №45

Friendly knowledgeable staff with big clean boats.

No
Review №46

Rainbow Reef Dive Center is an outstanding dive operator and memorable experience maker. This is their Caribbean Dr boat area in Key Largo’s largest Marina. The check-in area is upstairs and the boats are, well, on the water where they’re supposed to be.

St
Review №47

Free dive guides are a plus too.

Sc
Review №48

Great location and operation

AR
Review №49

Awesome 🐟

Information
44 Photos
49 Comments
4.9 Rating
  • Address:522 Caribbean Dr, Key Largo, FL 33037, United States
  • Site:http://rainbowreef.com/
  • Phone:+1 305-451-7171
Categories
  • Dive shop
Working hours
  • Monday:8AM–9PM
  • Tuesday:8AM–9PM
  • Wednesday:8AM–9PM
  • Thursday:8AM–9PM
  • Friday:8AM–9PM
  • Saturday:8AM–9PM
  • Sunday:8AM–9PM
Accessibility
  • Wheelchair accessible entrance:Yes
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