Months pass and your order still does not come in. Why do you even pretend to sell furniture if it takes months to arrive? Your stores in larger towns dont have this problem. I would stay away from this place and go somewhere that actually has stock to sell inside their store.

I am currently waiting for my bed to come in that I ordered on March 10th. I was told when I purchased it that it would take 2 to 4 weeks since I purchased the adjustable bed which had to be ordered be. cause theydidnt have any at that location. Called them yesterday on April 7th just to be told still not in May not be in till the end of AprilDont know of any GOOD BUSINESS to operate like this very unhappy with your service .

I highly recommend Furniture Fair of Kinston, NC. I recently purchased multiple pieces of furniture for my home and business. The sales associate was well knowledged in her products and warranty. The gentlemen that oversees the warehouse made sure I knew when my furniture would arrive to the store, greeting me at the door and loaded my delivery quickly. The quality of furniture I received was excellent and affordable. I will continue to purchase all my furniture from Furniture Fair of Kinston, NC. Thank you for bringing quality service back!

The most wonderful and helpful furniture fair of Kinston that I will shop.

FALSE ADVERTISING!!! I RECEIVED AN LABOR DAY SALE AD IN MAILBOX AND SEEN A DOORBUSTER QUEEN UPHOLSTERED BED WITH NAILHEAD, FOOTBOARD & RAIL . CALLED TO MAKE SURE THEY HAD IT IN STOCK THE SALES REP TOLD ME THEY DONT HAVE THAT ITEM AT THAT PRICE

I could not find the site for the application so I left the site I could not find nothing I was looking for but when i was going there and paying my bill i love it

Ok. Some prices really high. Go for the sales.

I put dining set on layaway on 4/4/19. Finished paying on it 6/25/19. They told me it was backlogged and it could take 4 to 8 weeks in may. I was very upset because they should have told me when I purchased it. Anyway, on the 29th they called me and told me I could pick it up. So my experience with them was good. I wasnt expecting it for weeks. The table is nice and great condition. So I am pleased.

Great experience and helpful workers

The sales staff was helpful and courteous. Unfortunately the goods they sell are shawty. I am buying a supposedly brand new washing machine and already have had to replace the motor and circuit board. Ive only had the machine for 15 months!

AVOID! AVOID!! AVOID!!! Bought a recliner in Dec, have had it months and have been able to use it for about 6 weeks. After delivery, used it for 3 weeks and the mechanism jammed. Waited 2 weeks for a tech. Couldnt repair. Waited another week for service to pick up. They had it two weeks, brought it back still broken, took it back for another 10 days and returned again. Had it less than a month and the mechanism jammed again. Waited another 10 days for a tech. Not repairable. Called the local store (Kinston) 4 days later. Completely unaware, but will call back in 24-48 hrs. Called 3 days later. Again, they thought it was resolved, but will call back today or tomorrow. Called again today (3 days later) and they still thought it had been resolved. Waited while the sale woman called Chip in Jacksonville. He said they were ordering parts and to tell me they didnt know how long it would take. She gave me his name and number and said I should call him. 10 mins later and I dont know if hes in today. Really? The merchandise is garbage. Service is slow and ineffective. No one knows what anyone is doing (if anything). And Ive had a broken recliner sitting in my front room, completely unusable, for 3.5 months out of the last 5. Go anywhere else. Anywhere.

Ask for Carlos, hes the best salesman. We purchased a beautiful kitchen table that we got on the july 4th sale, for the price, it was an amazing deal. the shipping was only 100 dollars to come all the way to Kinston when the warehouse was pretty far away. The delivery was fast and it included installation. Although when we got it, the table had a chip in the corner and we had them send a replacement top. When they came the new table top was cracked so they stain penned the original so it would look nice. when it was done it blended well enough for us to be content. The workers were really nice and understanding and customer service over the phone was great. All and all great buy.

Horrible service, ordered furniture as it was on backorder, told me it would be in by the end of the month and then when it didn’t come told me it would be another 3-8 weeks. Couldn’t give me any explanation. Yet you look online they claim it’s abailable and in store for viewing. None of their information is correct and do nothing to help resolve the issue. Spoke to a manager and she said she would talk to her boss and call me back and haven’t heard back from them. Will be canceling and will never use them again.

Mr. Hall and store manager in Kinston location will lie to you with a smile on their face. Im sorry that I dont know the store managers name but he is something else

Good place to go just ask for Adrian and I guarantee you he will help you with anything that you want. Been a customer there for 22 years.

This store is a complete rip off..... My mother and I was attempting to purchase a bed (headboard/frame/foot board) and mattresses. I was paying for one and she was paying for the other however the items were going to the same home. The salesman informed us it would be a $150.00 charge for each item to be delivered. If it was not bad enough that they were charging a $150.00 to delivery to a home that is less than 2 miles from the store, but for each item is ridiculous, just bad business. By the way, I was paying with a check, so the salesman indicated it would be a 10 day hold on all checks. Why in todays time would a business need to do that? So off to Babcock Furniture Store we go and got the same if not better items for less with a $60.00 delivery fee.... :-(

Awesome people very helpful

The local store closed. There service was bad.

Very attentive staff

Great

Good

Kids bedding

Very good your treatment is very kind I felt happy