Thanks to Steve, Stewart, and Scott for giving me the best car experience I have ever had! It was super easy with amazing customer service!! All wanted to make sure before I left that I got the car that I wanted. I would 10 out 10 recommended to go there!
The entire staff at Baxter Saburu deserve a 5 star rating. My salesperson, Elijah, answered every question & worked to get the sale; Steve Sharp did a great job explaining all the paperwork (and also provided critical information for me after the sale on my previous car); Jim Schall patiently walked me through the details of the car 2 weeks after the sale ( which was much needed). Today I purchased all weather mats & asked a service person to show me the locking system on the car doors. He was cheerful - helpful and friendly, as were all the people Ive met at Baxter.Really excellent helpful and sincerely friendly people there!
Had a great experience dealing with Jose. Drove 6 hours and everything was as expected.
Had a great experience buying a new car over the weekend. Rich S. was very helpful and kind. He came right over and introduced himself when he saw that no one was helping me and offered me a beverage. When it came time to wheel and dealing, i was upfront with what i wanted and he made sure to get me that deal. Not only that, it was a very busy day and he knew i didnt have all afternoon to waste on buying a car, he did everything in his power to get things rolling and got me into my new car as fast as he could. Thank you Rich S. For everything, I am very happy with my experience and new car!
Jon York helped us find the perfect car for our daughter. It was in our price range and had all the qualities important to us. Jon carefully picked out cars he thought would appeal to us, drove them before we got there, and was very informed on out each one. We will definitely be back when we need another car.
I cannot speak highly enough of Baxter Subaru La Vista. I had an extraordinary experience throughout my entire vehicle search, trade-in and purchase. Everyone was invested in me finding my next vehicle and setting me up with exactly what I was looking for. Brent McCoid kicked off the experience with the most warm welcome and tour of the lot and Wil VanderKallen continued the positive experience through test drives and our decision making. Wil was so personable and had us laughing through the whole process. I would happily recommend Wil to all my friends and family looking for their next vehicle. Lastly, I’d like to give a shout out to Christian, who walked us through all the warranty and add-on information in the most user-friendly way, making me very comfortable in making informed decisions.
I am an employee of Baxter Auto. I think as far as management and Customer Service they offer unprecedented appreciation of thier customers and take the time to train thier employees to make a difference not just for the company but for the employee and customer. Hands down a TOP NOTCH COMPANY. Maria, Katie,Joe,David,LD and Mr Ryland all have an open door policy and they make the time for you if you need it, and help each and every employee succeed....
Really helpful and honest sales people. Theyre willing to work with what you want, Theyre not the type to try and get you in the most expensive thing possible.
Either falsely advertises, or doesnt stand behind advertised pricing. Scheduled service using their web application for an oil change. Entered my specific vehicle information and was presented an option for a $55 oil and filter change. After the service, I was handed a $141 bill. When I told them their website says the oil change for my vehicle is $55, they didnt honor their prices advertised even after I showed them.