Great Place to purchase car. I found the car I wanted on their website. They reached out to me immediately. We discussed the price range, down payment and the amount of car payment I was comfortable with all via text, to allow minimum face to face. I went in, took care of the paperwork, and drove home in a fabulous car. Vinny was great, explained everything in great detail, with no pressure. Great buying experience!
I have only good things to say about auto express. They are very straightforward and honest people. They are always willing to help. Jeremy had helped me tremendously over text to get my stuff figured out. Armon and Rob (the 2 salesmen I talked to) were also extremely nice and helpful. Im not experience in buying cars, but they walked me through it all, and made it a simple and stress free process. I will only be going to auto express when I need a car. They are also detailing and painting my car free of charge. Seems too good to be true!
From the moment of driving the very clean and well organized lot and seeing their amazing inventory, to great prices and many options we knew we would buy from there. Our sales guy Casey was AmAzInG from the get go! And once we settled on which car we wanted we were driving her home by afternoon 😊 Extremely happy with this purchase.
Casey was excellent top notch! Auto express is a wonderful place to shop for a quality used car no hassle and no salesman bugging you. This is what makes auto express a great place!
Nice and easy experience and a great deal for my first time buying a car!
This dealership is absolutely amazing. They were willing to work with my financial situation and I was able to drive 5 hours to come pick up my new truck. I would drive another 5 hours to buy another vehicle from these guys. Vinnie and his management staff were a complete joy to work with and the customer service that was provided was simply above and beyond. It’s nice to deal with a dealership that pays attention to the small fine details and takes theirs service to the next level.
What an AWESOME experience we had at Auto Express! Justin was so helpful and explained absolutely everything to us. We got the car we wanted and the service was impeccable. We will definitely be back! Thank you!!!
On 4/16/18 I purchased a 2016 Lincoln MKS with 39403 miles and within a week I hit a hole in the road that put a knot on my tire. Broke the bead. When I went to them with this problem, they said tires werent covered under warranty but would sell me a new one at cost and mount for free so with no other choice I agreed. Fast forward to today 6/12/21 and 39908 miles later and with more tire issues, more broken beads, I have replaced their tire with my own. Come to find out Auto Express had installed the incorrect tire. They had installed 225/45R19. The correct size which is on the drivers side door frame states they should have been 255/45R19. With this improper tire makes the side of the tire NOT the correct height. I have had and the replacement of a 75K tire just shy of 40K. This also leads to improper MPH and mileage. **BUYER BEWARE: make sure that the new tires you purchase with you vehicle are the correct size! Maybe that way you will not have to deal with these issues.
Me and my Fiancée just bought a car from here 5 weeks ago. Paid 17k cash. Within two weeks after buying the car have been having issues, and they want to charge us an arm and a leg to fix the lemon they sold us. DO NOT BUY HERE! You will regret 100%!
Several months ago my wife and I were debating on purchasing a new car. We had heard about Auto Express from a friend so we decided to give them a try. We were very pleased with the service we received. We received financing approval within minutes. How ever we decided the timing was not right and passed on purchasing. We did, however commit to returning when we were ready to make our purchase.A few days ago we did that very thing. Again we were met with friendly and helpful staff. Car shopping at Auto Express could not be any easier. Tell them the cars you want to look at and test drive, they give you the keys, then away you go. Literally no salesman breathing down your neck. When we decided which car was right for us we were introduced to Alonso Estrada. A straightforward, no pressure, down to earth salesman. With our permission he explored several financing options to find us the terms we wanted to stay within. Again, within a few minutes we had our financing in place. Alonso took the time to go over all the details of the purchase agreement and the extended warranty we opted to purchase. He even took the time to engage with our grandson who was along with us.The service was over and above what we had anticipated. The delivery of the car was delayed a few days only due to the fact that the dealership performed a complete service, replaced brakes and rotors, put on four brand new tires and did an excellent detail job on the car. All of which they did as a courtesy and was not requested or negotiated by my and I.Alonso and Auto Express, we will be back.Thank you
Ive been purchasing new and used vehicles for almost 40 years. We were looking for a nice luxury used car as a 3rd vehicle and literally driven all over as much as a 100 miles to one dealership to look at a very specific type of car. Every place that we went there was some issue with the vehicle or hadnt been properly serviced and we saw this vehicle at Auto Express and made the trip to Lafayette. 1st of all I love the fact that I wasnt attacked by some sales person the minute I got out of my car to look at the vehicle and was even more impressed after I went inside and was quickly explained the details of the vehicle as well as the price, no extra extraordinary costs associated with it and so I put a hold on the vehicle so that it could be properly serviced through their service centre. 2 days later they call me and tell me that the vehicle has been fully serviced, all new tires, brakes and roters plus a synthetic oil change and it was ready for me to do a final inspection to determine if I wanted to purchase it. Needless to say we got to the dealership and loved the vehicle even more knowing it had all new brakes and rotors! They already had all the paperwork ready, we were literally in-and-out in under 15 minutes and driving away in our new used vehicle. Couldnt be more pleased with the service, the selection and how quick and easy the process was and more importantly stress free for everyone in my family. I guarantee you they will be the 1st place I look for the next used vehicle I purchase, highly recommend this dealership. And working with Justin made it a total breeze! Thank you all for such a pleasant auto buying experience!!
Auto Express made buying a car after having an accident that totaled my car effortless. Rob and everyone was very helpful and answered all my questions. I test drove many cars and even asked them to check on some things with some of the cars I drove.When it came time to decide we made an appointment. When I came in and all of the paperwork was ready and I walked out with the keys in about 25 minutes. I would recommend them highly to anyone that is looking to purchase a car. The cars are clean have new tires and are checked over front to back. A++
Happy with experience. Made multiple visits within a few days and test drove multiple vehicles of similar models. The employees were more than willing to let me drive as many as I wanted until I found one that made me satisfied. Derek and Justin initially helped set up the test drives. After choosing the vehicle, I made an appointment for financing and worked with Bill. He made the process painless and was very helpful with any questions I had. Overall it was as good as it can be for a used car dealership. Love the no pressure feeling you receive unlike most dealerships.
Very friendly and helpful. Got us in and out with a new car would recommend.
At least 5th vehicle my family has purchased there! The staff is excellent. The no-pressure is amazing. If you get buyers remorse-it’s all on you baby! 😊….Vinny assisted me with this purchase and he was great! Our family is an Auto Express family!!!
This is our second purchase from Auto Express, buying was just as easy & stress free as the first. You will not feel any pressure when buying at Auto Express, and their prices are unbeatable! One of the top 10 dealerships in the country. Our transaction couldn’t have went any smoother thanks to Rob!!!
The process for buying a car with Auto Express was so easy! I was dreading the whole process of looking for a car but once I found the one I wanted James made it happen! In fact, due to how easy the process is, I came all the way from Kansas City, MO to get my car. It was worth all the time it took to get to Auto Express with how easy it all was. James did a great job having all the documentation together and answering all of my questions leading up to purchasing the car. If this place seems too good to be true, it’s too good and too true. I wouldnt hesitate to come out to this team next time I need a car!
We had an amazing experience, Arman was as friendly as can be. He made this a simple, painless process with no BS, no pressure, very insightful and honest. This place is highly recommended in my book!! Thank you Arman 😊
They’re VERY fast and HIGHLY serious, I like that about them.
Alonso was great at helping me get a new car! No hassle and very quick!
I wish to Thank Jeff for his help and making sure the vehicle was ready for picked. We signed the paperwork and it was ready to roll off the lot looking brand new as promised. Jeff said it would come with new tires and it did have spanking brand new tires and was detailed nicely. Thanks Auto Express for making my wife very happy with her new Nissan Rogue. I would definitely recommend you for anyone looking for a new or used vehicle to come over and see you guys.SincerelyRick & Tammy
Auto Express was the best dealership we have ever dealt with. Armon and Kevin were very helpful. They went above any expectations we had with the vehicle. I searched for weeks to find the best deal on a diesel. Nobody could touch their prices. Trade in was more than we expected. Would definitely buy from them again.
Personable, friendly service, goes above and beyond in explaining customer’s options through the entire process. Has been one of the best buying experiences. Justin Notoras did a wonderful job.
Bought a car from Auto Express in Feb. The brakes were bad when we test drove it so they offered to replace them. Within the next 60 days, the brakes were squeaking so bad. I called the Service Dept to see what they could do since we had recently made the purchase and we bought a $2500 extended warranty, but they said brakes arent covered. Of course theyre not. Now, its July and theyve gotten 10 times worse. So we took it to a well respected auto shop in town who said not only were the pads AWFUL and CHEAP, the front rotors are completely shot too. So, I dont care how many positive reviews this place has...I will NEVER recommend this place to anyone nor will I ever consider purchasing another vehicle from them. I now have to fork out $600 in brake repairs that should have been handled before they ever sold the car!! Screw you Auto Express!
I cant say enough about the experience we had with Auto Express. Purchasing a vehicle while states away can leave many hesitant, but the staff of Auto Express made this an enjoyable and positive experience to share. Our salesperson Alonso answered all questions and kept us up to date on a daily basis. Our purchase was even delivered to us in a lovely Wisconsin snow storm. I highly recommend Auto Express! Everyone I talked to was kind and attentive! Thank you Auto Express!
Derrick was soo helpful throughout my processes of purchasing my car. I was buying it from out of state. He made the processes very easy, communicated with me daily. Purchasing agreement was mailed to me overnight. Over all it was wonderful experience.
My husband and I have been together 33 years and it was hands down the best car buying experience we have EVER had. Jeremy and Justin were awesome. We were in and out with our shiny beautiful new vehicle in 2 hours. We have been telling everybody about the great experience and customer service we had at Auto Express 😁❤️
From the standpoint of being a used car dealer, this is a great dealership with a strong inventory at a competitive price point. However, that is not why I am writing this review. I recently inquired about a vehicle that I did not end up purchasing, but during the process I was lied to on more than one occasion. One of the examples is when I asked for a video walk around of the vehicle, the sales person (Jeremy) took a video of one side of the car. This means he left out the opposite side, the front end, and back end. He did eventually send me a better video but told me:1) that the video needs to be under a certain length. Not true because if it were, he would not have been easily able to go and film another video.2) He blamed this video on his video guy. This really upset me because in the second video, he told me about the length issue of the first video he took!Again, good place and have had some great conversations with people from there and they have been helpful, but just be really clear and cautious about getting information when you are trying to purchase.
My husband and I bought our explorer from them, they had promised the full detail, tires, brakes and the full inspection. We waited 2 months because we needed a loaner car. We had bought our explorer, a 3rd row vehicle and they gave us a tiny Volkswagen Passat as a loaner. We were also promised they’d meet us closer to home when it was done. They didn’t do that. They tried to not give us the new tires we were promised until we threatened about lawyer. And not only did they try to refuse the tires, they texted my husband telling him instead of calling. I had told them about a check engine light when I brought it in and was told “it’ll get fixed when they do the inspection”. My husband got up at 8am after working 2nds to drive 2 hours one way to pick up our vehicle on Thursday. It is now the Monday after picking it up and the check engine light is back on. We also DID NOT receive a full detail. Our car was dirty when picked up. Very poor service. We definitely do not recommend them.
Excellent service by sales staff. Even the young man at front desk was professional, courteous and helpful.Jeff Hartwig, customer service rep, helped us find the truck we were looking for and the deal went quickly and smoothly with no hassles. Thanks Jeff!Overall great experience and fast.This company has an effective, customer-oriented business model.
My family and I drove 2 1/2 hours to buy our vehicle from Auto Express. The communication and genuine care that they showed is what drew us to shop here. Jeff was an outstanding person to work with and helped us with all aspects of the buying process. We are extremely happy with the purchase of our Suburban and we will definitely shop at Auto Express again in the future!! Thanks again Auto Express!!
Inquiring about a vehicle I explained I cant come see it until Im off work Saturday. I was told $250 to hold it.... no hun in good, if you sell it then you do..There are more vehicles for sale and more dealerships to choose from. Thank you
Dont purchase a vehicle here. Or if you decide to, dont get the warranty. I purchased a Silverado in July 2018. I paid around $2000 for the warranty. I was told at that time I could take it to Brads to have repairs done. Now they have their own Service Shop and are always booked 4-8 weeks out. When I first bought it it needed an alignment so bad that it wore my two front tires down in 3 months. I purchased two new tires and had an alignment ($600 total). I then had some issues coming up and called Auto Express. They said to take it to the Chevy dealership because it was still under factory warranty. After it was worked on Chevy informed me that yhe factory warranty was over and I had to pay $100 just for them to look at it. In summer of 2020 my transmission went out. Auto Express couldnt get me in to even look at it for almost two months and sent me somewhere else. I had to pay the $100 deductible. Now, summer of 2021, my AC went out. My husband recharged it and it has gone out again. I call Auto Express to get it fixed. They are booked out until the end of August. So no AC for 5-6 weeks in the middle of summer. I can go to Momax, but have to pay the $100 deductible and have to pay for them to find the leak before they can do the warranty work. It will be around $260 total. Still unsure why I paid the $2000 for the warranty.
Great selection of vehicles at VERY reasonable prices with a VERY knowledgeable and courteous sales staff. After finding our vehicle online, Jeff quickly had us in our new vehicle. From taking a test drive to drive to driving our new vehicle home, Jeff took care of everything. No stress, just the right vehicle at the right price. Thank you Jeff!
I highly recommend this outstanding dealership! They had a superb selection of vehicles to choose from, and the entire process from test drive to completing the loan was seamless. It is refreshing to do business here. No stress, just a positive experience. Thank you!
We had such a great experience at Auto Express. James was there to assist us every step of the way. He was easy to talk to and made the car buying process very enjoyable. The 2019 Dodge Grand Caravan we ended up purchasing wasnt ready the first time we went to look so James made sure that it would be fully serviced for a test drive when we came back. They got it done two days early and even put a new windshield on minutes before we arrived. Everything was spotless. James had the car heated up and ready before we even made it to the lot. We will definitely be coming back to Auto Express!
Fast, easy buying experience here! We worked with Alonso on a trade in deal. We were honestly just wanting to test drive and compare different models, which would have been more than welcomed with the no pressure environment. He was able to get us a fair and no hassle quote on trading in which really intrigued us; because of that we took the plunge. Very happy with the purchase and very satisfied with warranty peace of mind. I like how even with a large amount of customers they still take care of you. The way they do test drives is also very convenient and makes comparison a breeze. Alonso made sure the vehicle was washed, filled up, and that we had two sets of keys which we really appreciated. Even added in a free oil change for the next service. You really cant beat that!
I inquired about a vehicle last night. The sales team was very fast in reaching out to me. Which was nice. The next day I talked more to the sales team in depth and the person I talked to was very rude. Im not sure what his problem was. But it made me not want to purchase the vehicle anymore. At one point he assumed I didnt have the money to pay for the vehicle. Which was hella rude. At that point I knew I didnt want to buy from this place. Its probably a very good place but the experience I had was not the best.
Alonso and Auto Express was an exceptional vehicle purchasing experience for us.Alonso was easy to talk to, down to earth, very helpful, polite and honest. He returned our phone calls very speedily during a very busy time in his office. Love the Auto Express no pressure motto. It was a great experience and we would highly recommend Alonso & Auto Express to anyone in the market for a vehicle!
We came up here looking for a Ford Escape. Bill, our sales associate was awesome! He got us everything we needed and didn’t try to pressure us into anything we didn’t want. Seriously the best car buying experience I’ve ever had!
Quite happy with our purchase! It was nice not feeling the typical pressure when car shopping and James was very helpful throughout the process. Also very pleased with the effort they went to to make sure our car was in the best condition possible before we drove it off the lot. Will definitely recommend to others.
It was a pleasure as always to work with you guys. Everyone was very patient with us on trying to decide which car we wanted. This is about the 7 cars from auto express, and had no major problems with any of them. We have always gotten the best deals. The staff top notch people. They are friendly will to answer all questions. Alonzo is super young man, we were very impressed with him. He was very pleasant and courteous, he made so easy for us. Thank You guys
This was my third experience with Auto Express and they never fail to impress me with their high level of customer service and quality vehicles! James and Travis were phenomenal! I arrived to have my chosen vehicle ready to test drive at the door. Once I decided to make my purchase, James had all of my paperwork ready quickly and I was on my way with my new Nissan Rogue in less than two hours from arrival to exit. Thumbs up, Auto Express!
Had a great experience. I always go into a dealership with my guard all the way up, but here I was very happy with the service, price of the car I wanted, and speed of getting out the door with the car. I did not meet a salesperson until after I test drove the car and said I wanted to put an offer down - love the no pressure approach. They let me take the initiative, and were somewhat easy to negotiate with. Vinnie did a great job working with us, being clear in communication, and wasn’t pushy at all. Will probably return for our next car.
It was my first time buying a car and Jeff made the process super easy and comfortable! I thought it was a very well run dealership and clean! Everyone was nice and greeted me right away ! Will definitely recommend this place!
I found the car I wanted at Auto Express. I was willing to travel from Montana if the car, price, and dealership met my expectations.The communications set the tone for the transaction and the long distance communications exceeded my expectations. We were able to finalize everything, even titling, through email and courier services. I arrived at the dealership, they put my Montana tags on the car, handed me the keys, and I was on my way!It was a great car buying experience. I cant finish my review without mentioning the price. I dont know how they did it but the final sales price was $7500 below NADA.
My experience at auto express was amazing. The sales representative that helped me, James Downey, really fought for me to get financing at a good rate. My entire experience went fairly smooth. It took about 4 hours from start to finish which helped since I drove an hour out of town to get there. I would recommend this auto sales business to all of my friends and family looking for a used vehicle.
Amazing car buying experience today! Special thanks to Jeff Hartwig and the entire team of Auto Express. They all made the experience easy, stress-free, and quick. I highly recommend this business for anyone looking for a fair priced vehicle.
Best car buying experience ever - hands down. This was my first car purchase and I spent weeks going to dozens of dealerships - in hindsight I should have just gone here and I would have been good to go.Justin was amazing and helped me find my dream car with NO PRESSURE!! I cant stress this enough. These guys are all about building relationships and theyre honest and transparent throughout the entire process.
James at Auto Express did a great job at making sure I got the car I absolutely wanted! He was very patient as I had to place things on hold briefly as well as ask a million questions! Thank you James and Auto Express for a smooth transaction while we got our GMC Acadia!! We love it!!
I would recommend Auto Express to anyone looking for a reasonably priced vehicle. James helped my wife and I purchase two vehicles without any issue. He was able to answer our many questions and see that we got keys to two vehicles we both needed and love.
Auto express was great to deal with. They offered me a great trade value and the entire sales process was quick, thorough, and painless. I will definitely be back next time.
This was our second purchase from Auto Express and they are absolutely the best people to deal with when purchasing a reliable vehicle. Jeff, TJ and the rest of the staff were so very thorough in answering all of our questions and getting us in and out as quickly as possible. If you want to buy from a no pressure car dealership with knowledgeable people, the best prices and a huge selection then Auto Express is the place to go HANDS DOWN!!!!!
First of all I want to say I enjoy buying/ owning new vehicles but I hate the car buying process. It’s normally long, annoying, and some sales agents are truly full of themselves. Working with Brian Stout on getting my truck has honestly been the best car buying experience I’ve ever had. I currently live in Colorado and I flew and drove down to Auto Express simply for the price. I put a deposit down on the truck and a week later I showed up, the truck was detailed, the tank was filled, paperwork was completed, I just needed to sign and drive. Absolutely no surprises. They have a large inventory of vehicles so if you are looking for a vehicle even if you are not in the immediate area I highly recommend working with Brian. Definitely worth the trip, this is how pleasant and painless car buying should be. Thanks again man!
No pressure!Not your typical car dealer!Tell them what you’re wanting, straight forward no gimmick type of people!Would buy here again! Ask for Robby Elam, he’s a down to earth guy, will take care of you and genuinely cares about your happiness when you walk out the door! He knew he was getting our sale already and went the extra mile to make us happy!
James Downey did an amazing job! He made sure I was able to stay within my monthly payment price range while walking out with a car I love, and he truly does all that he can to make this process as easy as possible. This was the best car buying experience I’ve had, thanks to James! I would highly recommend Auto Express to others.
Just bought my first big girl car here and had a really great experience. With Alonsos help, I was able to get the car I wanted and the process was a breeze. They had great warranty options and made sure I was happy while visiting.
We had a great experience! We communicated by phone to setup a test drive of the vehicle we were interested in, and Alonso was fantastic in taking care of us when we visited the dealership. We were in and out with our new car! Very easy process, and excellent customer service.
James was really easy to talk to.. he always keep us updated with the status of the vehicle... He was the one that realized there was an open factory recall and got it fixed before we can and picked up our vehicle. I would definitely recommend Auto Express and James to anyone. Best service I have gotten at a car dealership in awhile
Great place. Did almost everything by phone/text/email. Got a great family vehicle for thousands under blue book.
James was great to work with. He took the time to explain all options, our credit score rating and the process very simple. Very professional and personable.
We had a great experience at Auto Express with James. He made the financing portion of our transaction easy and painless. Will definitely look there first for our next used car.
Auto Express was the perfect place to buy a car. We dealt mostly with Vinny, and he was extremely helpful and friendly. I will definitely go back to them in the future and will highly recommend to anyone looking for a vehicle.
Couldnt have a better experience then what we had. Found a truck we wanted and Bill helped us. Even came in on his day off (Christmas Eve) to make sure we was taken care of. What a great experience no high pressure sales every one when out of there way to help. THANK YOU What Great place to do business with!
Great experience. Literally no pressure. Could browse the lot and drive any vehicle that interested us without a salesperson trying to sell. Once we started the actual buying process, it was quick, easy, no pressure tactics. Rob was fantastic to work with. My only complaint would be the doc fee that they charge (199.00), most dealerships do the same thing. Half expect to see landscape fee next time we buy or parking lot paint fee. Just put a price on the vehicles that covers overhead and profit and leave it at that.
The process was quick and easy. They gave us top dollar on our trade, and Alonso was great to work with! He helped make my Jeep Wrangler Unlimited dreams come true!! I highly recommend Auto Express!
Sorry I’m not good at reviews but me and my fiancé both bought our vehicles from here and I felt like the service was great and I will definitely be back when I’m looking for a new car!
Signed a paper at final sale on a car about getting tires when the car goes back for service and detail, texted me that day saying that the tires passed inspection and that they weren’t going to replace them. Not happy at all.
I just wanted to say that Alonso was one of the nicest and most professional people I have ever met. He did an exceptional job in making sure that I got everything I wanted in my new car. I couldnt be happier with my new Nissan Rouge. I encourage anyone if you need anything. This is the man to talk to. Thank you so much for all your help Alonso
We recently purchased a car from Auto Express and had an amazing experience. After looking in the Indianapolis market and dealing with other dealerships, I hands down would recommend Auto Express. The process was extremely smooth and Justin was great with advice and getting everything done quickly and smoothly. They were open and transparent which was awesome. I would highly recommend and plan to go back if we ever have to purchase again. Thank you Justin!
Just bought our 7th car from Auto Express. Alonzo was great. Took time to answer all of our questions and got us a great deal. Dealership has a great reputation, quality cars and fair pricing. Staff was outstanding.
Vince was a great salesmen and really helped us get in and out with my dream truck in just a few hours and We never felt pressured or anything it was such a great buying experience 100% recommend him and Auto Express!!
I would highly recommend this dealer to anyone. All the employees that work there are extremely helpful and kind. My husband and I personally worked with Vinny during our whole first buying experience and wouldn’t hesitate to give him a glowing review. He was readily available and very helpful during the whole process. Although the process of getting a car loan was extremely tedious, it was at absolutely no fault of Auto Express. I would definitely consider going here again the next time I need a car. 10/10.Side note: I absolutely loved looking at cars here because I didn’t have salesmen down my back like everywhere else I’ve looked. It made the pressure of getting a new car much more enjoyable.
After posting a 5 star review for the purchase of my vehicle unfortunately the service department ruined that. A simple oil change needed to be scheduled almost a month out, couldn’t find my appointment once my vehicle arrived and almost refused to honor the free oil change card because the vehicle is diesel. It was diesel when I bought it!?!? My salesman gave me 2 free oil changes, the service department refused to honor the second one. Sad thing is I referred a friend who spent better than 40k on a vehicle. Never again! Won’t see another dime of my money or get another referral from me! Just keeps getting better! While my truck was there, the service department was supposed to look at the brakes. The invoice say the brakes are 90%. Really? So In 60 miles they went from 90% to destroyed? Be careful who you trust to service your vehicle!
Derrick was super helpful with our buying experience! He did a great job with all aspects of the buying process! We love Auto Express! No high pressure sales tactics, just honest people who are happy to help! This is the 2nd vehicle we’ve purchased from them and have been thoroughly impressed once again!
I was impressed on how easy the process was. No pressure, no pushing you into something you dont want. You tell them what you want and they deliver! Huge selection of vehicles, and great service! Check them out, you wont be disappointed!
Alonso made our experience effortless. The facility was Covid sensitive and clean. I trust that we got a good deal and would do business with them again. Would recommend to others
James was amazing, He came in prior to his shift to let us know we were approved. Took care of me and my son since my husband needed to get back to work and is an exceptional gentleman. We have purchased here before and have always been welcomed at Auto Express. Thank you James for being awesome.
I went to Auto Express to browse for a new car. I didn’t need a new car but I wanted to see what was out there. Jeff H. was the guy I worked with. He was professional, timely, and polite. I ended up going home in a new car that day!! It was quick and easy process. If you’re in the market for a new car- I would suggest Jeff at Auto Express!!
I would like to give props to Derrick P. for being so helpful with the purchase of my Jeep wrangler. He went out of his way to make sure a few minor details were taken care of. Very good place to get high quality gently used vehicles.
I really enjoyed my experience here, I had called a few weeks ago and they said they would keep an eye out for a specific truck I wanted, then the manager Travis called me and told me they had something, appointment set up was super easy and he set me up to talk to James Downey, a representative there, and he was more than excellent! James was super friendly and willing to answer every and any question I had, and he also made sure I was completely happy with everything as well. He wasnt pressuring me or trying to just make a sale, just wanted to make sure I got exactly what I wanted. Its really nice the way they do things and I would highly recommend going here and checking them out, even if youre just browsing!
Great place to do business with!
The buying process was so easy with Auto Express! Jeff made sure everything was ready to go once I got there. I live in Georgia, and had to fly to Indiana. Jeff got me in and out within 20 minutes and I was on the road to Georgia. I would recommend the Auto Express team to ANYONE! Great service all the way around.
Bill was very helpful from start to finish. Even as we had questions/concerns on the day of signing paperwork, he was flexible and very clearly did his best to ensure that we were happy.
The entire process of purchasing our vehicle was delightful from start to finish. Our sales agent Justin Notoras was an absolute pleasure to deal with, never applied any pressure, answered all of our questions, and delivered on every promise he made about the vehicle. We came all the way from PA to do business with them and it was well worth the trip. Would highly recommend Auto Express to anyone.
Jeff was very helpful on getting us a vehicle. Auto express was already busy but they were able to get us help to start test driving vehicles and find the one we were looking for. All the employees who helped us out deserve credit. Alonzo, Tj and Jeff. They made the process as quick and easy as possible.
We had an amazing experience buying our new vehicle at Auto Express. We were able walk around the lot and test drive any vehicle we wanted with no pressure from salesman coming up to us. After looking at all the vehicles James Downey provided excellent guidance in helping us narrow down our options to make our final decision. He made the buying process very simple and straight forward with no pressure while making several accommodations for us to help make the purchase fit our budget. James and the rest of the team at Auto Express made this the best vehicle purchasing experience we’ve had!
Great experience. Sales rep, Alonso Estrada (no relation to Erik) was very helpful and entertained a battery of unrelated questions from my wife and myself while still managing to get us processed through in a timely fashion. Well done, Mr. Estrada!
I purchased my first vehicle buy myself and Auto Express was absolutely great! They helped me figure out a budget that would be best for me, gave me options on some cars and then I came home with one! Definitely recommend! I went through Jeff and he was great but I am sure they all are! :)
This is the first time I have purchased my own vehicle. The facility is very clean and employees are very friendly and answered my questions. They were not pushy for a sale. Very easy to work with. Would definitely recommend for everyone to go check them out.
This was the best experience we’ve had buying a car. James was very nice & had everything ready for us when we arrived. We were referred by some friends of ours to this place & we will refer others to him.
Honestly was a great experience buying the car from these guys. It was as described and I had no issues with the vehicle. I called and put a deposit on the car without ever seeing it because I was searching for 3 months to find the right car, right mileage and year that I was looking for with my purchase. I got a 2016 Dodge Durango for a great deal and couldnt be happier. Had a clean car fax and everyone communicated with me through the entire process.They even recommended NOT to put the deposit down without driving it but I felt comfortable with the pictures and car fax that it was the right car. Came in and was exactly as described. Took it home that day.
James Downey was AWESOME! We live out of state and he had everything ready for us so we could get back on the road. Seriously the best car dealer I’ve ever dealt with. Thanks James for making car buying fun!
We had a great experience buying our new truck! The process of looking for and test driving can be exhausting, but exciting. James Downey helped make it a pleasant experience! He is definitely an asset to the company!