user
Starbucks
31800 Grape St A, Lake Elsinore, CA 92532, United States
Appearance
Starbucks
Comments
Ni
Review β„–1

Super friendly staff, it was my 1st time in this location and no doubt I will come back again.My drink a hot Americano as usual delicious πŸ˜‹

Ch
Review β„–2

Busy place, other than that they had my order ready fairly quick.

Je
Review β„–3

Two words...apple crisp

Da
Review β„–4

Used drive through quick and friendly!

Me
Review β„–5

Autumn is the sweetest ! Always happy & pleasant!

Br
Review β„–6

The customer service at this location is outstanding. The people that work here are always happy. However they tell you that there close at 3 which is early because of covid but then I show up at 215 and they are already closed. It sucks to drive all the way over there in a panic to make it in time and they closed even earlier then before they said. Luckily the one on mission trail is open and have amazing people there that are happy and ready to help inside and out. Thank you to all Starbucks for having such amazing customer service.

AN
Review β„–7

Did not have much to choose from on the coffee. But service was good.

Jo
Review β„–8

Apparently they were closed. They sent out someone random to tell people they were closed. This was two weeks ago..lame..

Pa
Review β„–9

Best Cake pops ever

Kr
Review β„–10

My favorite Starbucks in the area. I really hope this place never gets shut down because it’s so convenient for the people who live up Summerhill! Please, please stay open!!

Ma
Review β„–11

Staff are so friendly and they always make sure if they got my order right. Thanks guys.

Sk
Review β„–12

Great service on a very busy day. Excellent Toasted White Chocolate Moca!

Nu
Review β„–13

πŸ’–OMG!!! MY HAPPY PLACE IN THE SUPER EARLY AMs!!! Im talking 5am right before work!!! Their DRIVE THRU STAFF have made this place my 2nd home!!! The warm welcome & greetings!! The ENERGY#!# THE SMILES!!! THE AWESOME CUSTOMER SERVICE!!! I LOVE YOU GUYS SERIOUSLY!! HAPPY HOLIDAYS!!!πŸ’– #NuYORK!

Ed
Review β„–14

Always a tremendous effort to ensure service and drinks are great.

Le
Review β„–15

They were all out of carmel drizzle and its in most of their drinks

sh
Review β„–16

Jonathan! Was do nice and kind. He greeted me with enthusiasm and was lots of fun when I was ordering. Servicr was quick and accurate. Thank you jonathan

Sh
Review β„–17

The cashier at this Starbucks was incredibly rude. When I went in, she was not friendly at all to anyone in my party. I was looking at their merchandise and they yelled at me not to touch it as if I was in a museum, even though it was behind glass and I was a solid 2 feet away from the items. I’ve been to many different Starbucks and I’ve never been treated like this.Even after I pointed out I wasn’t even near it, she doubled down and argued with us. She can review the security footage if she doesn’t believe us, but I don’t like her accusation.Go to another Starbucks; this one doesn’t treat its customers right.To add insult to injury, they messed up our names.

Ke
Review β„–18

Always great!

Mr
Review β„–19

My favorite Pink Drink so deliciously refreshing!

Mi
Review β„–20

I like to pour their hot juices down my throat.

Jo
Review β„–21

Never seems to be open...

Sa
Review β„–22

Got my order wrong on more than one occasion, first time thought it was a fluke but have been back a few times and they cannot seem to get my orders right. No matter how I order. Very disappointed and will not be going back to this particular location!

ch
Review β„–23

The people working super early were incredibly friendly and helpful :)

Ar
Review β„–24

Ordered a venti Java chip and asked for it to be split in 2 cups, they were OK with it. Ive been rejected at other locations. Bathrooms are clean and the door has a code, have to ask for code.

He
Review β„–25

Its Starbucks not said this is a good one great staff

J
Review β„–26

Love this Starbucks! The staff is so friendly all the time and they even greet you everytime you walk in. I love the quiet atmosphere and every employee is equally wonderful making each time I went as enjoyable as the last! Keep up the amazing work, you can tell who ever is running the show is on point with everything! BRAVO we need more Starbucks like this!

Ki
Review β„–27

Great coffee. They know my order by heart

Ke
Review β„–28

Its funny because every time I go to this location everyone stares at me like theyve never seen the black person before. But the service is always fast I wonder why? LOL

Li
Review β„–29

They dont put your order on the screen, so you never know if they are putting in your drink order correctly. Waited 20 minutes in line and didnt realize my drink was wrong until I drove away. Ugh

Sh
Review β„–30

Always great customer service, accepts Samsung pay on my phone, cashier was so fast with my drink couldnt even finish payment. Amazing smile the whole time, by herself and the store very busy.

Ke
Review β„–31

Starbucks no longer is a coffee place. Its a shake shop, chemically preserved pastry shop, and a choice of pumps shop. Corporate success and an excellent money maker but getting a dark roast after 11 AM isnt always going to be a choice.....and they actually run out of coffee during the day. Oh Starbucks youve lost your roots.

Lo
Review β„–32

Friendly staff and drinks are made to perfection

Da
Review β„–33

Excellent service and delicious coffee. Staff was great and well organized.

la
Review β„–34

Jake is a rockstar amazing customer service a total babe

Di
Review β„–35

The girls who work in the morning are always nice and they remember which breakfast sandwich I like. Love them.

Mo
Review β„–36

All seating closed but super happy and helpful staff!

Cr
Review β„–37

This place is definitely crowded on a daily basis I would look at what times are best to go but everybody wants coffee when they want coffee.the line goes fast though so its not really hard to sit through especially when youre waiting for your nice Frappuccino on the other end. The employees are always friendly and smiling.

Be
Review β„–38

The baristas here were extremely nice and gave great service. Drinks were made just like the pictures. Highly recommend this particular Starbucks location.

De
Review β„–39

This is the best Starbucks crew Ive ever seen.. If you were thinking yours was warm and fuzzy and awesome... You should come to heaven.

Cu
Review β„–40

Fast service

C
Review β„–41

Excellent Starbucks right off of the 15 freeway at railroad Canyon.. Places always clean staff is very friendly. This location open 24 hours and has a very quick drive through

Lo
Review β„–42

Good starbucks and nice people

Aj
Review β„–43

Seriously I had never experienced bad customer service at it’s finest, they took my order, had my drinks done and didn’t give them to me because I removed their closing sign at 2:57 pm when it said they close at 3:00 pm? Ridiculous, who trained you?!

Mi
Review β„–44

Best coffee ever

Sa
Review β„–45

This Starbucks location is one of the better ones: good drinks/snacks, friendly staff, great service and clean location with ample parking. Slow wifi, but sufficient number of power plugs and tables.

Da
Review β„–46

Always have a smile on their face

Ha
Review β„–47

One would always crave for such coffee. 5star from my side

Br
Review β„–48

Most of the staff here are very friendly they have great coffee and I like this location. Usually fast....Im a regular ... Heidi the night shift makes great ice tea too.

An
Review β„–49

Quick drive thru service, friendly staff.

yu
Review β„–50

Medicine ball.extra honey on point

Ja
Review β„–51

I love this Starbucks. All the employees were very nice amd helpful. I will definitly recommend this Starbucks to all my Friends and Family. Great job Guys.

Yo
Review β„–52

Love the New space..employees are Amazing. Great customer service. I ordered the Caramel Macchiato.

Be
Review β„–53

Had to leave without my drink that was paid for before I got it...they need more help. Staff could not keep up. Hope someone enjoyed my peppermint mocha.

Ni
Review β„–54

Love the staff, always greeting with a smile, awesome hours, very clean and professional... its the best Starbucks Ive ever been to!! And Heidi rocks, thank you for your wonderful service:-)

Da
Review β„–55

Best Starbucks in the Valley hands down. Always consistent. Staff is the best.

De
Review β„–56

Blonde Iced Salted Caramel Mocha is DELIGHTFUL!πŸ€—πŸ‘€β€πŸ˜πŸ˜˜πŸ˜Ž

LI
Review β„–57

New beautiful tall young lady @ the window was super AWESOME!! Great recommendations!!

Br
Review β„–58

Me and my uncle LOVE this place!!!!! The workers there are SUPER nice and they made my b-day awesome!!!!! Thanks for being nice! 😁

EA
Review β„–59

Plain and simple, sorry everyone, this place is not for me, they are too political and all they care about is digging into your wallet, will never enter their doors again

An
Review β„–60

This Starbucks is totally awesome customer service is great there was get through their lines fast always clean will definitely continue to go to the Starbucks

Ch
Review β„–61

Just no. If you like coffee, go to French Truck!

Ki
Review β„–62

Clean and bright store. Staff is always super friendly and helpful. Drinks seem to be more flavorful from this location.

Gr
Review β„–63

I usually go through the drive thru, which is a bit of a wait. So if your in a hurry I would recommend going inside. They are always happy and I receive good service. The drinks are as Starbucks intended so they are good quality. Thanks! You guys rock!

Ja
Review β„–64

Im not a huge fan of Starbucks but I do have to say when Im in the mood for some peppermint hot chocolate, thats the one place Ive tried that makes it super good. Plus whe. I bring my dog Aurora, they all love her. I know they arent supposed to pet dogs, but sometimes you just gotta do what you gotta do... Then wash the hands after hahaha πŸ€£πŸ˜‰

An
Review β„–65

Helpful Baristas and great coffee. Parking is tight but plenty of parking spots located by the nearby Del Taco and gas station.

Gr
Review β„–66

Nope, no fashion ice cubes for me.

ti
Review β„–67

Very polite staff.

Ra
Review β„–68

Great place for coffee and other type of drinks and sandwiches.

Ca
Review β„–69

Really fast service really friendly staff check out the secret menu for a change

No
Review β„–70

Great customer service

ja
Review β„–71

Only place to get the New York Times, friendly helpful staff and good coffee

Ja
Review β„–72

This Starbucks is my go to on the way to and from work. Staff is friendly even though I do not look like their regular customers. Coffee is hot or cold never in between. Only gripe is there is no bicycle rack/stand.

Mi
Review β„–73

Says open 24 hours but doesnt specify drive thru only.

Re
Review β„–74

The nitro cold brew is delicious

Is
Review β„–75

Baristas are very friendly and efficient. Theres usually a long line in the mornings, but they get through it pretty quickly.

Ca
Review β„–76

This Starbucks is always fast. Dont let the long drive thru line intimidate you. It moves fast, orders are always correct! Friendly staff!

Te
Review β„–77

Friendly staff. One girl named Darby was the best barista who made my drink perfectly even though it was complicated.

Me
Review β„–78

Our family dinning experience was really enjoyable for all of us as a first time.

Ri
Review β„–79

Excellent as all of the others

Te
Review β„–80

What can I say positive about Starbucks that hasnt been said by countless others.

Mu
Review β„–81

They have great service. This is the only location that can manage to make my drink right every time. I order an iced Caramel Macchiato and it is supposed to come with 4 shots of espresso, all other Starbucks only put 2, sometimes even 1 shot and then it tastes like milk?! I go here for coffee, Not milk. The only bad thing Ive seen is the homeless hanging out in the restroom and hanging around outside, taking up seating that is for Starbucks customers. I think that scares customers away, especially the people with little kids.

Ro
Review β„–82

This particular Starbucks has issues.

Ch
Review β„–83

Quick service, friendly baristas.

Is
Review β„–84

My go to place for caffeine. Drive thru is crazy, I recommend mobile order to save time.

Ol
Review β„–85

Ok

co
Review β„–86

So upset with this Starbucks, I go to this Starbucks everyday and spend so much money there and when Im there I get a ice coffee and I always get a refill for 50 cents. Recently they have been denying me a refill saying there not allowed to do it anymore which is bull cus I use to work for Starbucks I know the rules and they as a store decided theyre not going to follow it. Im extremely upset and wish a manager or a district manager or even a regional manager that can teach them the rules that they must abide by as a corporate location. I truly hope they can get there act together. Im very upset and this isnt just a one time thing it happens regularly. Please Starbucks fix this

Ch
Review β„–87

Visiting from Texas and I stopped in to grab a coffee and sandwich. Being indecisive me I couldnt figure out what I wanted. The 2 baristas that helped me were tremendously kind. I wish I got their names so I could give them a shout out! They made me a custom hot version of the cold brew witwith sweet cream and it was phenomenal! Huge shout out to the store and all of you wonderful baristas! Thank you!!

Jo
Review β„–88

Its to busy, they prioritize app orders before in-store customers. Takes was to long to get your order. Clean, nice staff, filthy parking lot.

Ga
Review β„–89

Coffee. Great. The chocolate croissant superb

Ke
Review β„–90

Everyone is super nice, and keep smiles on their faces, even when its busy, ask for Alyssa, she makes awesome drinks!!

Mo
Review β„–91

Good small little place with a drive thru! Good staff. Very cute Ken ;) love this place

Sh
Review β„–92

My favorite coffee and specialty treats stop. Typically quick and exact. This location is well managed and has a drive thru.

Li
Review β„–93

Great service, staff is friendly. Takes a bit longer to get your drink, but the friendly staff keeps you entertained.

GI
Review β„–94

I’m honestly surprised that this store is rated a 4.4... Every time we come they mess our order up. The lines will be extremely long and we’ll be in line for 20 minutes. This has been the SLOWEST starbucks i’ve been to. I recommend going to the starbucks on mission trail. They’re much faster, friendlier and professional than this one. The longest i’ve waited in line was about 5-8 minutes.

Ja
Review β„–95

Nice place to enjoy some great coffee!

Ka
Review β„–96

Took 45 minutes to get my coffee. Never waited that long. Ever. Been to much busier Starbucks and got my drink in less than 10 minutes. Asked for kids temp. Was hotter than blazes. Wont be going to this location again.

An
Review β„–97

Drive thru line was long so w went in. It was fast n friendly

Ro
Review β„–98

Very friendly staff and well always Starbucks is always good❀😊

Ka
Review β„–99

Good place even if you just want a cup of plain black coffee. Yum

Sa
Review β„–100

Walked in this morning...2/18/17 and instantly felt the pleasure of the community. The vibe was so tight and my creative juices continued to pulsate during my visit. Coffee, almonds, staff, cleanliness....is stellar. I know stellar customer service when I see it. @skatemom_oftheie

Information
100 Photos
100 Comments
4.4 Rating
  • Address:31800 Grape St A, Lake Elsinore, CA 92532, United States
  • Site:https://starbucks.com/store-locator/store/14706/
  • Phone:+1 951-245-0755
Categories
  • Coffee shop
  • Breakfast restaurant
  • Cafe
  • Coffee store
  • Espresso bar
  • Internet cafe
Working hours
  • Monday:5AM–10PM
  • Tuesday:5AM–10PM
  • Wednesday:5AM–10PM
  • Thursday:5AM–10PM
  • Friday:5AM–10PM
  • Saturday:5AM–10PM
  • Sunday:5AM–10PM
Service options
  • Outdoor seating:Yes
  • Delivery:Yes
  • Takeout:Yes
  • Dine-in:No
Highlights
  • Fast service:Yes
  • Great coffee:Yes
  • Great tea selection:Yes
Popular for
  • Breakfast:Yes
  • Lunch:Yes
  • Solo dining:Yes
  • Good for working on laptop:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
  • Wheelchair accessible restroom:Yes
  • Wheelchair accessible seating:Yes
Offerings
  • Coffee:Yes
  • Late-night food:Yes
  • Organic dishes:Yes
  • Prepared foods:Yes
  • Quick bite:Yes
Dining options
  • Breakfast:Yes
  • Lunch:Yes
  • Dessert:Yes
Amenities
  • Good for kids:Yes
  • Restroom:Yes
  • Wi-Fi:Yes
Atmosphere
  • Casual:Yes
  • Cozy:Yes
Crowd
  • College students:Yes
  • Groups:Yes
  • Tourists:Yes
Planning
  • Usually a wait:Yes
Payments
  • Debit cards:Yes
  • NFC mobile payments:Yes
Similar organizations
  • Starbucks25351 Railroad Canyon Rd, Lake Elsinore, CA 92532, United States
  • Circle K31701 Riverside Dr, Lake Elsinore, CA 92530, United States
  • Starbucks30901 Riverside Dr, Lake Elsinore, CA 92530, United States
  • Starbucks18287 Collier Ave, Lake Elsinore, CA 92530, United States
  • Starbucks18285 Collier Ave N, Lake Elsinore, CA 92530, United States
  • Sacred Grounds411 W Graham Ave, Lake Elsinore, CA 92530, United States
  • Circle K31702 Mission Trail, Lake Elsinore, CA 92530, United States
  • Java Hut32397 Riverside Dr, Lake Elsinore, CA 92530, United States