Great trucks but terrible employees and dont expect to get your security deposit back
My experience with the PENSKI rental was TERRIBLE. I reserved a 20ft WITH a LIFTGATE 2 Weeks or so prior to my moving day. I called 3 times to make sure everything was set. My last call was the Friday before the move. And the location where i did al my negotiations said everything was good to go. I get there Sat morning as scheduled and the truck we were promised was NOT there!!! IThey said i had to go to CORONA if i wanted a 16ft liftgate because they didnt have anyone to drive it out to the Lake Elsinore locationHOW DARE THEM. So i had no choice but to take what they had, I had hire movers to help me And after everything was said and Done i lost out on $180 because it to longer to get the job done without the lift gate.I would NEVER recommend Penski.They didnt deliver.
Great truck, clean and good customer service.
Great place to do business
- Address:29151 Riverside Dr, Lake Elsinore, CA 92530, United States
- Site:https://pensketruckrental.com/locations/california/lake_elsinore/011627/?utm_source=google&utm_medium=organic&utm_campaign=google-my-business-HPTL-0116-27
- Phone:+1 951-245-2542
- Truck rental agency
- Moving and storage service
- Mover
- Moving supply store
- Transportation service
- Trucking company
- Van rental agency
- Monday:Closed
- Tuesday:9AM–4PM
- Wednesday:9AM–4PM
- Thursday:9AM–4PM
- Friday:9AM–4PM
- Saturday:9AM–4PM
- Sunday:9AM–12PM
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