Have had good luck here before but today purchased gas and it never actually went into my tank. When I left I was still at 4 miles to empty and sputtering, I went to the next gas station and filled up, no issues and my cars sensor showed what was in my tank. When I called to alert the manager that their pump wasnt working she told me I was wrong and refused to check the pump even though I told her I didnt care about a refund but wanted to make sure it didnt happen to others - she was terribly rude and flat out refused to even look to see if there was an issue. I will never return and no longer trust Im getting the gas I am paying for there!

Recently, I was low on gas and driving down Terwilliger Blvd when my car conked out. I managed to coast to a Shell location on North State St. in Lake Oswego. I noticed only one attendant was working when I arrived. It was a gentleman with clean cut silver hair. As I approached the entryway to the Jacksons food market. I heard a polite but assertive command. He recommended I wait outside until he was finished helping the customers waiting for ⛽ gas. At first, I was upset. I didnt see any reason why I had to wait outside. Then I saw how much effort the cashier/gas attendant was giving each customer. He treated them all uniquely but with extraordinary respect. Once he was finished he gave me impressive individual customer service. Out of respect I have agreed to not share his name. He explained how much he loves his job. The distinguished gentleman said he has been blessed to work for a manager and assistant manager that care about him. He explained how much he loves to converse with customers but told me politely he had return outside to help more customers. I hope hes doing well. He certainly made a life long customer out of me. Anyone in Lake Oswego, make sure you get gas or a snack at the Shell on North State St.The customer service is second to none.5 🤩🤩🤩🤩🤩

Jon always gives great service, everytime I come in they remember me and the items I need.

The worst gas station

I love this place cuz I work here if u ever have a problem you need answering come to the store and ask someone and we will give you clarification on why we do what we do and the anything that has to do with policy

Dont get stuck at that gas station they wont help you even if youre dying they suck

I only get gas here when Im running on fumes. Attitude and rudeness are the norm. One of the clerks acts like Im going to drive off without paying when I say cash.

Bad service. Guy stood inside chatting while I waited, and waited, and waited.

Great station!