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Stone Center Inc
2205 E Edgewood Dr, Lakeland, FL 33803, United States
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Stone Center Inc
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Da
Review №1

Daves team did a great job on my bathroom, workers on time everyday and completed job on time.

Ab
Review №2

Came to my home for the estimate and never sent me the email breaking everything down. They called me instead with an outrageous price. I asked them to send me an email so I can see why it was so high and they never sent it. I went into the store and asked for it and they got nervous because they realized that I knew they were trying to over charge me. Their estimate came in $10,000 more than anyone else. I highly don’t recommend anyone doing business with them.

An
Review №3

START to FINISH . . . Daves knowledge and care in helping us find the perfect granite for our kitchen remodel was greatly appreciated. Plus installer Jesus and his team did fabulous work. Were in love with our new kitchen. Highly recommend!!!

Ca
Review №4

Dave and all the contractors did a fabulous job on my remodel of my kitchen. The upmost professional service. Everyone was friendly and completed the job in a timely fashion. Would definitely recommend and will be using them again on any other projects.

Pa
Review №5

I really recommend this group because of the very-specialized service that I was given. Dave knew the product vs area that I wished to give a new look, and Jeffs workmanship was amazing. They are both real gentlemen, so I really was more -than than comfortable working with them. This room really is the pig turned into a sows ear, and I am more than pleased.

Ha
Review №6

Excellent service and the craftsmanship is top of the line. I had quarts countertops installed in my kitchen. Wow just amazing. The installation guys are so professional. Can’t wait for them to do my guest bathroom.Fabulous job.

Pa
Review №7

Jesus and his team did such a great job on our kitchen countertops! They were courteous and respectful and the job was done perfectly. Also, the office staff including the owner, Dave, were super helpful to work with and exceeded my expectations!

jo
Review №8

Dave and his crew did fine work. Removed old flooring and replaced it with deluxe vinyl plank. Removed all old cabinets and replaced with custom designed new ones. Removed old counter top and installed new granite, great work by Jesus. Removed old appliances and helped us with selection of new and made sure of proper fit with new cabinets. installed new backsplash to compliment all new additions. Due to some snags caused by current virus we had a few delays in completing but they all did best to finish. Very happy with appearance.

An
Review №9

From the first meeting with Dave we were impressed by his knowledge and guidance in the granite process. We had our kitchen remodeled and decided to go with Stone Center after meeting with him. His crew that came and did template to installation were extremely friendly and very adept at the whole process. Everything fit perfect and looks amazing!! Outstanding customer service. I highly recommend!! Picture is only partial as we are still finishing up with the rest of our remodel.

Ir
Review №10

BEWARE BEWARE.....Doing business with Dave Beck was extremely difficult to say the least. Numerous phone calls to him went unanswered. The message was his voicemail was full. My fiancé was quoted one price for a shower tile floor removal and replacement (approximately 4 square feet) An agreed price of $1800.00 was made and a 3/4 payment of $1400.00 made. A week later Dave came back with Earl and they agreed to just not remove the old floor but tile over the existing floor. The job was completed in 6 hours by Jeff and Lance. Mr Beck verbally agreed to an adjusted cost and would send an adjusted amount back to her along with a written Warranty and a paid-in-full contract. Two call backs to the business requesting a call, a warranty. a reimbursement, a paid-in-full contract have gone unanswered. Not a good business transaction with Dave Beck and business. 8/28/2021......no response, no phone calls back...no reimbursement....no contract copy...no warranty.....all promised....NOTHING......speaks volumes for this business....9/15/2021....NOTHING from Dave Beck or Stone Center...PATHETIC business policy......

An
Review №11

We remodeled our kitchen top with quart top with Stone center, mr David Beck as owner.Add an island + cabinet underneath.Work is professional and good timely mannerWe are very happy and satisfied.We hope all Stone center a good business in the futureThank YouAndy and Yohana

Ju
Review №12

The stone center provided excellent prices and customer service. Thanks again.

Je
Review №13

Recently, my home received renovation; specifically, my flooring, kitchen cabinets, kitchen sink and countertops, and plumbing. Dave Beck, the owner of Stone Center Inc. and his crew were the greatest, especially Earl. Mark and Jesus were also wonderful workers in the field! I would highly recommend them to do anyones home. Beautiful work! No complaints~Thank you Dave and the Crew!

Ta
Review №14

We would highly recommend The Stone Center to anyone looking for beautiful granite! Dave couldnt have been more helpful and his team of installers were top notch! The end result was absolutely beautiful. We are very pleased and would most definitely use The Stone Center again!

Bu
Review №15

Great people to work with Dave is very understanding and they do very good quality work. My wife loves the cabinets the flooring was came out amazing. We will be returning to Stone Center for Our guess bathroom to be redone.

Li
Review №16

We paid for a job nearly three months ago. its not done and no one has been to our home in two months. I call every week. David never returns our calls. We are paying Green sky financing for a job not done!!! The wrong backsplash was partially installed. It needs to be replaced with the correct backsplash .We do not recommend The Stone Center!!!! Next well be getting a Lawyer to resolve this!!!Update: Dave called me, we talked for around an hour. We came to an understanding, Communication is important. I have not called a lawyer as the job has been finished. Jesus has finished and were happy with the backsplash.

An
Review №17

This is the second granite job we have had installed by Stone Center because they did such an outstanding job in our kitchen. Once again we were impressed by the owner Dave as well as Jesus who oversees the measuring, template, and installation. Super happy how this came out and we will be using them for our other bathroom as well!! Highly recommended.

Ju
Review №18

Great selection, personable and knowledgeable staff (& good design sense), resolved all my issues. I renovated my kitchen this spring and was thrilled with the selection at the Stone Center! I selected a white quartz for my kitchen countertops and a beautiful piece of white granite for my island! Just love it! Then I re-did my master bath. Daisy really got me: she found the perfect quartzite (remnant) for my bathroom countertop and they made a matching piece for my shower niche! We had a couple of issues, but Daisy and Don totally took care of it! Dave, the owner is a really nice guy and came out after hours to do the template for my kitchen to help me stay on schedule. I think they have the widest selection of backsplashes in the county!

Mo
Review №19

We had replaced windows in our home directly resulting in us having to replace the backsplash behind our sink, because it had been damaged in the process. We chose a piece that, once it was brought to our house, didnt end up matching. Jesus honestly agreed and kept his eye out for a remnant piece that would match. After a few weeks, he contacted me to see if one left over from another job might work. Even though it had to come in two pieces, Jesus did such a great job, that the seam can barely be spotted. Thanks, Jesus!

Jo
Review №20

We needed custom granite sills made up for our lanai and worked with Dave and Jesus on this project. They did a beautiful job and work was done in a timely manner. In fact, they were so busy that they asked us to wait a few extra days but in the end had it ready a few days early. Pleasant people, professional company.

Ma
Review №21

Stone Center made the quartz countertops for my bathrooms, and they look amazing. Dave and Jesus were both wonderful to deal with. The timeline was exactly as Dave promised. It was a pleasant experience from start to finish. Ill definitely plan to go back to Stone Center when its time to remodel my kitchen.

La
Review №22

We recently purchased a quartz countertop and had it installed and we absolutely love it! The Stone Center has SO many options as far as granite, marble and quartz, etc. that your choices are endless and the staff is helpful in figuring out what is best for your home. Dave was our sales guy and Jesus did the install - we were really pleased with both! Thank you guys for your help! See you when we’re ready to upgrade the bathroom! 🙃

Ro
Review №23

SCAM ARTISTS! BEWARE BEWARE BEWARE!

Ro
Review №24

How do you get a quote from this company? Tomorrow is THREE weeks since Dave came to our house and took all of the information. We have called once and texted once and no response on text and no return call either.

Br
Review №25

My husband and I have worked with Stone Center on two different bathroom remodels and they were so great! Quick, professional, friendly, and amazing quality granite countertops. We plan on working with them for our kitchen remodel for sure!

Jo
Review №26

I was told my quartz counter top were in and farm sink was in . Man came out to do template, and we scheduled the 3 days to have the removal of oldCountertops removed & plumbing & new quartz put in . Phoned to confirm and got no answers . I left voicemail too, and nobody showed up or called to do the job. I did put down over $4700.00 and did geta refund from the nice lady in bookkeeping. Thiswas a very bad experience, and the worst part is I dealt mostly with the owner Dave, which is why I am giving a 2 star review, because evidently he does not care about honesty and great customer care. The place looks very professional, and the two ladies that work there are professional and sweet. Beware is all I say,so you are not disappointed.

Ja
Review №27

Jesus and crew did a fantastic job of installation! Went in on a Monday and had new countertops by Thursday! Love them!!

Bi
Review №28

Excellent installation of bathroom cabinets, counters tops are beautiful and plumbing fixtures installed perfectly.

Bo
Review №29

Just had a bathroom countertop installed and could not be happier with everything from choosing the stone through the installation. Jesuss template was a perfect fit, installation, clean up and removing debris was excellent.Throughout the process, my contacts with the office was good and any problems, of which there were few, were solved immediately.

Mi
Review №30

We had a fantastic experience here from start to finish! We got a beautiful quartz vanity top for a bathroom at a ridiculously good price and everyone was knowledgeable and friendly throughout the process. Definitely recommend!

La
Review №31

Best place to buy good quality stone, flooring, kitchen,.. very helpful quick installation. Good quality stone. You can call them day or nite and they will help you.

Su
Review №32

Perfect Service from beginning to end. The salesman (Jesse ) was superb!!! He made the process easy. Dave gave us wonderful design ideas when he came to our home to template!! The installers were friendly and took great care to clean up after the installation. We now have the kitchen of our dreams and plan to do the bathrooms next. We were hesitant to go to the Stone Center because of some of the negative reviews but neighbors told us the place had been in business over 30 years and was the BEST in town. We took a chance that some of the reviews were sour grapes and boy are we glad we did!!! Highly recommed!!!!

fr
Review №33

Dave beck and jesus are GREAT!!! great work great price and great timing!!! Ive had alot of bad remodel experiences and this was NOT one of them. dave always answers the phone and is very helpful. definitely will be a return customer

Ch
Review №34

Great selection of materials, we could choose everything in one place! They remodeled our kitchen a couple of years ago, and recently our 2 bathrooms. Dave worked with us to get the cabinet design we needed and made sure everything was done to our satisfaction with quality work. We appreciated the craftsmanship of the job.

Pa
Review №35

Dave and his staff did an expert job putting in our granite kitchen countertop and fixtures. He even did extra touches such as using the granite to trim the window ledge and gave us a nice chopping block made from our leftover granite.

To
Review №36

The experience was frustrating and Im glad its over. We were quoted wrong to begin with and they were quick to collect the initial deposit, but slow to deliver. Communication between the employees, owner and customers is poor. We had to initiate most of the calls, which were to see when they would request the granite, come to do the template and install. Theyd give dates and not come through. After an irritating and almost month long process, my countertops were installed. The end product looks nice and everyone was polite, those are the two positives from of my experience.

De
Review №37

We had a complete kitchen remodel in our new condominium in Lakeland, FL and The Stone Center was responsible for our kitchen design: cabinets, plumbing, electrical, ceiling/lighting, backsplash, tile floors, bar top and granite countertops.I visited the showroom and sales rep Dave Ramsey came to our home to provide professional measurements and 3D design with on site review. He asked questions, offered options, made suggestions and listened to our needs, without “trying to sell” us on the Stone Center.He allowed us several visits in the showroom to select cabinets, flooring, hardware, backsplash, and we picked our own granite slab from their extensive selection. A few days later we were invited back for his presentation on the pricing for the project and final review. Although collectively our selections were slightly over my budget, we decided to change nothing and agree to all our original selections of each product to create our dream kitchen. We contracted on May 31st and began the project on June 24th in our kitchen.We were introduced to our lead contractor Jerry, who was the most professional contractor I have ever worked with. On day one I explained communication is the highest priority with me and he kept me fully involved each day on progress, delays and accomplishments. He exceeded my expectations every day and that he took great pride in his work gave me great satisfaction. Observing him mentor a new handyman (teenage) it was obvious why he is successful! Jerry is a true leader and meticulous in his work.I would recommend more communication from the sales team to customers throughout the remodeling. We found the lack of calls, text or visits from our sales rep for over four weeks disappointing. Our contractor became our point of contact for everything (one wrong cabinet size ordered causing delays, missing hardware/handles causing delays, not enough floor tile ordered, not enough backsplash at first, etc.)The granite fabrication team, led by Jesus, created a fabulous crowning jewel to our kitchen. Every area was perfectly templated, cut, polished and installed. We also purchased a bathroom vanity granite top a few days before kitchen granite was to be installed. Dave Ramsey and The Stone Center was able to accommodate this last minute purchase and have it fabricated and installed the same day as our kitchen granite.On August 6th we finally completed 100% of this project. Although an original four week remodel turned into nearly seven weeks, we are ecstatic with the end result.The Stone Center showroom is located on Edgewood Drive in Lakeland, FL and is a company I would highly recommend for anyone interested in kitchen/bathroom cabinets, ceramic or wood flooring, granite or quartz or marble countertops, or a complete project. Although a small business, they produced huge results in changing my kitchen to a magazine ready showpiece. Thank you Stone Center, Dave Ramsey and Jerry!!

cr
Review №38

Be careful if you use this vendor - make sure the piece you select is the one that is delivered. I bought a large amount of granite for kitchen counters. After it was installed, I noticed that the largest piece had a crescent-shaped area filled with epoxy. He came over at my request, and just shrugged when I asked if there was anything that could be done.

Gl
Review №39

Stone center pretty much remodeled my entire condo last year when I purchased it. Dave Beck followed through on the entire process to make sure every thing was to my satisfaction before I moved in. They did a excellent job on the flooring, countertops, and cabinets along with granite in both baths and kitchen . I would highly recommend them for the quality of work they provide

ke
Review №40

Stone Center did my backsplash and the initial tile was no longer being produced so the staff contacted the manufacturer and had the tile made. The backsplash was installed and looks beautiful!

Sh
Review №41

Our one day job became a several day job because of their mistakes and became a major inconvenience. When I let our salesperson know the cut of our counter was incorrect, I was made to feel like I was a liar. Fortunately, I had a picture to prove it. We ended up paying more because they did not have more of the granite we chose. In addition, they kept putting other jobs in front of finishing ours which is terrible customer service. I DO NOT recommend this company. I wish we would have chosen a more trustworthy company.

Jo
Review №42

I was contemplating coming here for my new house countertops but I have since spoke with office staff but have been left with more questions than was helped with they seemed unpleasant and unprofessional in showroom with teenagers running the showroom. I always check reviews and felt like this would be helpful. Guess I will be going somewhere else .

An
Review №43

Do not do business with these people! Took over a month to get vanities. Then, they did not show up for the delivery time Scheduled. When I called them no one answers. Finally, when I did get ahold of someone they were supposed to call me back and never did. Still do not have vanities! Take your business elsewhere!

An
Review №44

Awesome to deal with. Courteous staff. Very professional!

Ch
Review №45

Communication was very poor 3 weeks and job was still not done, cabinets were wrong and had to be reordered, and one is still wrong, in weeks they were only here 4 days, very displeased with,how long it has taken,told them they were done,tried to charge me 2500$over agreed quote,and was never given a written quote,and it was not even complete

Ja
Review №46

Really pleased with our quartz countertops and the staff here really worked with us on a tight schedule to get them installed just as we needed!! Awesome!!

Ca
Review №47

Love this place! they have all your wall and flooring needs.

Ji
Review №48

I do NOT recommend doing business with this company. They do not deserve even 1 star except for that the products they carry are good products. I received a subpar installation, felt pressured to accept this as adequate, was insulted at my own home and felt all they wanted was my money.Custom cabinets I ordered were damaged during shipping, yet was installed anyway. After stating they would replace, my request was ignored. Later I learned that a claim was filed with the manufacturer, they received the replacement parts (one full linen cabinet and other parts) yet have still refused to make it right.During a granite countertop install, the holes for my faucet were drilled incorrectly and drilled through and damaged my brand new sink. The manufacturer rep for the cabinet company came out to review the install job. He found other install problems and stated it was NOT acceptable and should be replaced. The Stone Center refuses to replace the counter.

RN
Review №49

Please Read This Before Chosing this place !!!!!! 😈😈😈😈😈Office staff very unprofessional and over charging per square footage!!!!! I put deposit down and was promised excellent service and a 2wk turn around but I have waited 2 mths still without my countertops ! Go Somewhere Else u would Thank Me for saving up the Time and Hassel with this Company! !#!#### BAD BUSINESS

Re
Review №50

PLEASE AVOID!!!! They had an amazing designer who helped with my kitchen design and cabinet order named Tim. However unfortunately he is no longer there. Any interactions with him were great but anyone else there was a nightmare, the lady who sells the counter tops is a joke and became very rude and arrogant when I asked her to double check the square footage she calculated for the counter tops, since I came up with something different. she then told me to deal with the owner. When he did the math it matched my calculations, however when they quoted me $65 a square foot for Cambrio Quartz. They neglected to mention that they make you buy the whole slab and it isnt really by the foot at all, then chuckled at me when I said I thought it was a flat $65 a square foot. Thankfully I shopped around and Found Counter effects by Roger in Bartow who does sell Cambrio for a flat price of $65 a square foot and did an amazing job...FAST FORWARD A year later and I love my Waypoint Cabinets, however Ive been calling for over 2 months trying to have 1 cabinet door warrantied due to slight warping. I have been so polite and patient and tried to be understanding since maybe they are short staffed and the holidays can be hectic, enough is enough.The owner Dave Beck wont return my phone calls or messages I leave at the business. They finally gave me his cell which he wont answer and his voicemail is Ironically full. The lady at the store who answers the phone told me today that maybe the door warped due to the way I installed them. Anyone who has any experience with cabinets knows how ridiculous that sounds. Im done with them, thankfully I called Waypoint directly today and they said they usually will only deal with the dealer for warranty but given my horrible experience with Stonecenter they allowed me to file the claim myself and they shipped the door to me this afternoon..... To sum up my experience Stonecenter and the owner are horrible to deal with, however Waypoint is awesome so if you want Waypoint Please buy from one of the 2 other vendors in town and see Roger for all your counter needs.

Information
48 Photos
50 Comments
3.9 Rating
  • Address:2205 E Edgewood Dr, Lakeland, FL 33803, United States
  • Site:http://stonecenterinc.net/
  • Phone:+1 863-669-0292
Categories
  • Granite supplier
  • Bathroom remodeler
  • Flooring store
  • Kitchen remodeler
  • Remodeler
  • Title company
  • Wood and laminate flooring supplier
Working hours
  • Monday:8:30AM–5:30PM
  • Tuesday:8:30AM–5:30PM
  • Wednesday:8:30AM–5:30PM
  • Thursday:8:30AM–5:30PM
  • Friday:10AM–4PM
  • Saturday:Closed
  • Sunday:8:30AM–5:30PM
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