Good taste ice cream π¦ with different flavors for the ice cream lovers π.
Supposedly open until 11 PM. All external lighting to property turned off shortly after 9 PM. All interior lighting dimmed to give the impression they are closed. No cars in the lot or the rear drive-up. No employees visible from the street or entrance to the facility. Upon entry, everything is cleaned and covered for the night. When admitting to the fact they are open to 11 PM and serving, customers are treated with disdain for having to request a purchase. Only one male and one female working. Surprised?Time was 9:42 PM on June 2nd. Tonight would be their last night if there was a manager present or anyone who cared or who knew!
No Hot Fudge. A worker tonight told me they have not had Hot Fudge since she worked here. She said the machine is broke. Seems to be a standard problem at locations around this area. However, they continue to advertise they have Hot Fudge sundaes and the Hot Fudge topping is still listed on the menu.
I go in to pick up an Uber eats order and they tell me theyre closed for...cleaning? Despite there being no signs up front pointing this out, seeing other multiple people walking in and then walking out, cursing under their breath. If youre not going to put signs on the doors pouting ourlt youre closed in the middle of business hours, at LEAST turn your Uber orders off, I wasted gas and missed a profit opportunity because of this negligence. Not only earning a bad review from me but the woman I had to call and explain this to.
Went to this establishment 2 times in the past month and have yet to be waited on. The first time I went we waited for about 20 minutes and there was only 3-4 people in front of us. Employees were standing around doing NOTHING and one girl working the ice cream counter. We left. I came back about 2 weeks later with my granddaughter and walked in, no one looked our way. I stood at the filthy dirty counter and saw that they only had a few ice cream containers that actually had anything in them and still no one (3 employees) looked our way. I will not give them another chance. This place should be torn down.
Trash service, location and menu. Donβt waste a penny there.
Kira H provided incredible service during my visit. Iβve made my husband and my visit feel like Iβve were visiting a friend :) The ice cream was tasty too!
The young man that waited on us was very nice.. informative and was such a pleasure! We will for sure be back for some vegan ice cream. And our pup loved his first ice cream.
Hors of operation are a lie. Stopped by Friday night at 8:10pm on the way home from dinner. The lights were on, menu light in drive tru was also on. No one answered at the drive thru and when we attempted to go in the window washer informed us they closed at 8pm! No hours of operation posted on door or windows. Very disappointed.
DisappointedWe were looking forward to ice cream Sundae prices and description clearly on boar above the ice cream counter.the server was told by manager that no sundae this location .Unbelievable and disappointing π€ͺ
I ordered delivery through Doordash. I dont know if it was Baskin-Robbins mess up or if the delivery guy stole our ice-cream. Regardless I paid nearly $20 and got one little thing of ice-cream because the other was missing. I tried to call Baskin-Robbins to confirm the order, but no one answered.Very sad π
Staff is very friendly the young man with curly hair that helped me was very nice!
I drove over to this dunkin / baskin location from Pinellas Park after checking the website which says open until 11. I got there at 8:02 was told they close at 8. Didnt get any ice cream due to being 2 minutes late, I wont ever spend my money in this location. Be realistic I was 2 minutes late but 3 hours early based on their website. Bad business
They didnt have cones for the ice cream so we left.
Me and my fiance just visited this location march,1 2020 if i could leave 0/5 stars i would, place absolutely disgusting inside, got a vanilla bean coffee coolatta an a regular. Vanilla bean was super watery an the regular tasted like 5 hour old burnt coffee mixed into ice. Went through the drive thru originally, had I went inside I would have just walked out with how disgusting everything looked not too sure why absolutely nobody was at the counter when I came into return whatever it is they put in our cups apparently they also have no managers at this time of day. I was told I cant have a refund they eventually gave me a refund however
Night shift didnβt want to make any money. No greeting, looked like it was a bother to serve us, and attitude was oozing off of him. I get that it was later in the shift, but is it going to kill you to at least acknowledge that someone walked in to purchase something.
Took nearly 10 minutes for 3 coolatas and they were absolutely disgusting. The worker seemed completly high on something and unbothered. The dining room is also extremely gross. Noone even came out until 4 minutes of me standing at front counter to return my drinks. They said there wasent a manager there but there def should be because the 2 workers there could not run the place.
Horrible experience. Went in for some ice cream... they were out of waffle bowls, waffle cones, hot fudge, all toppings except for sprinkles and cherries. And to top it off the workers were rude. Complete waste of time, we left empty handed.
From our experience I think more staff is needed in the drive thru areas but especially at their peaks of their day. We did waited a little to long but their smile and great customer skills at the window contributed for a satisfactory end of our experience at this store.
I love them. They will deliver them. Venders to Alfs. And That makes it very nice
Best experience ever! 2 really nice ladies made the first part of my wifes birthday excellent! Plus the ice cream and smoothie was delicious as always
The night shift is less than helpful for sure, but if youre going for something simple at night youre probably alright.The day shift presents a completely different atmosphere and is actually friendly and helpful.
Bring my daughter to this location for mommy daughter dates often since moving to the area and we absolutely love our time there everytime! Delicious food, drinks, and ice cream! Employees always make sure were happy. Thank you!
The staff is very nice at this baskin & Robbins but it never has hot fudge with all the fixins like most Ice Cream places have. They always say the hot fudge maker is broken. This isnt just sometimes this is usually always. You would think an Ice Cream polar would get their act together.
We went in at 9:58 pm thinking they were open til 11pm. The young man said our location is closed at 10 pm. He was so wonderful to us as if it were middle of the day. I shall return often, just because of the first time experience!!
This is a typical Baskin-Robbins. The emploees are friendly and helpful. Hoang went above and beyond to make a banana split that was a downright work of ART! The food was better than expected. The store is clean. Overall a great location and we will be back for sure.
I got a strawberry scoop of ice cream for my birthday
Good coffee and food but just dont be in a hurry when you get there.
OMG. The coolada!!! If thatβs how itβs spelt!!! πππππ
Nice and friendly customer service. Just wish the prices was lower.
Friendly service, lots to choose from and take home quarts available, and while youre there you might as well try those lovely coffees they have.
Night shift needs better attitudes towards customers. /: boo
Could always have fresher donuts
Always consistent waffle cones yum
Last two visits they were out of stuff, had to go elsewhere.
I drove 10 min because I was craving a Banana Royale and the guy there told my daughter that he could not make it because it was too much and he was alone.... Really? Wheres the manager????
Went there for a sundae and was told the ice cream machine was down....except itβs made with scooped ice cream. Funny how people are too lazy to do their job but complain when they canβt get one.
Uh itβs ice cream youβd have to mess up really bad to screw up ice cream especially a baskin robins. Luckily they have a great crew.
Does not have all the menu items available and only the drive through is 24 hrs. Have been there for the first and last time.
Hours not correct
Horrible. So terribly lit we thought it was closed. Asked for something of the Baskin Robbins website and they said they never heard of it. Go anywhere else.
Nice friendly service
Always in the mood for some ice cream.
Love it!
Great milkshake
Yummy
Loved it
Nasty
Awesome
Nothing to write home about