The woman who answered the phone was not courteous. I called to schedule an estimate for a residential window frame repair and was told they do not offer mobile service and that I would need to bring in the 5 x 2.5 storm window to them. Their web site specifically states: provide portable on-site glass work large window projects Specialized home windows, storm windows If there is a space, we can put a window there!
I had to have the windshield on my 2012 Ford focus replaced. Called Ziegler was able to get my car in within (3) business days. They got the repair done quickly and I was able to get some work done in their well-appointed lounge area. Excellent customer service.
I needed a curved glass replaced in an cabinet. Gary contacted me and did a great job. He was easy to work with and the price was reasonable. I would highly recommend him.
I would recommend Ziegler Glass to anyone! Amazing prices, extremely helpful and nice staff, and they got me in within 24 hours of my call. All things I needed after a car break during a rainy week!
They did a really good job fixing my car windsheild!
Excellent service thank you very much
Got my vehicle in within a day and replaced the windshield! Great job!
Got us in right away to fix our car windshield and it looks great. Plus they love dogs, what more could you want?
I had a frozen hedge apple break my windshield so I called these guys. Gary set up the schedule, great guy. Jim drove to my work, picked up my 2015 Chevy 2500HD, replaced the windshield and returned the truck just before I needed it. He did a great job. Beautiful windshield and no chipped paint. Painless repair and easy for me and a great price.
Super friendly people. They kept me informed the whole time and performed like true professionals. I highly recommend and they have a customer for life. Thank you!
Replaced motor on door window. He was SUPER nice and understanding. Friendly service and did a great job! Will definitely use them again.
They answered the phone at least.
Had my windshield replaced here. They did a great job, a few days latter i noticed my moulding along the windshield was loose. I took it back and they ordered the right pieces and reinstalled them free of charge. Very nice doing business with them!
Outstanding customer service, prompt, and very reasonably priced. Completed work was perfect. I highly recommend Gary and his crew for any glass repair. I really cant tell you in this short review how impressed I am with Ziegler Glass. Best service I have had in years.
Awesome service! The shop was able to get me in right away and had my vehicle completed as promised! Low prices! Friendly! HIGHLY RECOMMEND!
I will suggest if you have a glass issue. Call these people. I was treated great and they went over my expectations great people there
Great store and good value. I got a windshield replacement for about 1000 dollars less than other quotes. Staff was friendly and very helpful.
Got scheduled at a convenient time. Staff was very nice! Gary did a great job and was done within an hour and a half like he said! Would definitely recommend for vehicle windshield replacements anytime!
We have had windshields replaced her for two of our vehicles. Very reasonable price. Great people and fast service. Highly recommend them.
Amazing work and super friendly. They were on time and a great quote. Get your glass done here.
Their team installed my interior office, all around wonderful experience. Would highly recommend
Ive been very happy with this local business! They always seem to have the best prices on windshields and they do a great job on the installs.
Great work and great people helping us bring our yoga room to life.
I scheduled with Ziegler glass to drop my vehicle off on Sunday to then pick it up the following Monday for a windshield replacement. I called to apologize (due to extreme extenuating circumstances because I never ever cancel) that I couldnt drop it off that Sunday and that I needed to reschedule within the next few weeks and expected to leave a message. I was so happy to find that since they own their own business that they answered the phone on a Saturday evening. I was so happy because I could reschedule in the next few weeks via phone versus having to leave a message, however the wife/co-owner answered immediately getting defensive and stating Im out a windshield and proceeds to have an attitude and not let me get a word in edgewise and hangs up on me. I called back immediately and said that I didnt understand why I was being treated so rudely and if she wouldve actually listened to me that she would know I was trying to reschedule versus automatically getting so defensive and being incredibly rude. She then got an attitude and said ok then when do you want to schedule?!. I said well its unfortunate because why would I want to reschedule with you NOW based on how you are treating me as a paying customer? She then sarcastically laughed, made some distasteful comments and hung up on me. I called back again because I didnt want to end the conversation on such negative terms and she needs to understand how her attitude is extremely off putting and doesnt bode well with customers such as myself. Needless to say I will never be using Ziegler glass, EVER, and quite frankly I know for a fact that if you are doing business right that you would not be out (1) windshield as quality glass suppliers (just like every single other industry) do not work that way so long as you have a solid relationship with them. It sounds like relationships simply arent their thing. Making people feel bad when they are attempting to reschedule and running a business just for the money wont reap rewarding benefits both emotionally and financially in the long run. You may want to reevaluate your business mission or lack thereof.
Great service, and good work!
Affordable price! Excellent workmanship! Friendly service!
Great service and the cheapest place around!
Cheapest repair I could find in town...needed a replacement windshield. Couple of years later, still holding up 👍
Like one of the other reviewers, I had to cancel my appointment. The person who answered the phone was extremely rude and wanted me to pay for the windshield anyway. When I asked why they dont share their cancellation policy, she indicated she only does that when she feels like someone may cancel. Will never use them.
Great place for all your glass needs
Not impressed. The man who came to repair my sliding glass door tracked dog poop throughout my home and all around the bedroom where the sliding glass door is. He did not come prepared with tools and gummed my screwdriver up chiseling gunk out of the track of the door. He was not able to repair the door and left it with a significant gap between the door and the frame that was not there before he came. He told me he would be back the following week, but when he didnt return and the office was contacted, there was no record of him even coming to my home.
Great service