I was able to call ahead and he had what I needed set aside. He was also very helpful in getting our tax exempt purchase taken care of correctly. Thank you!
The Lawrence store went above and beyond to help me. Each staff member was more than accommodating. I will continue to drive there for any future needs.
I gave it two stars because they in fact changed the battery in our key fob and sold us a new, working battery.But Rasesh was the one who fulfilled our service and he was very rude towards the end. We wanted the original battery back so we could keep it as an emergency in case the new one broke. He said no.. It was our property as the sale didnt include the old battery, right? He said no multiple times and even said he wasnt going to give us the old battery back.It was not a car battery, it was a key fob battery.Very unsatisfied and Im not sure how much money they make on recycling batteries... but it was our property and they did this.
Great service and courteous staff. Will definitely be back when Im in need of a battery.
Second time I have been here to have my iPhone 8+ repaired: once for front screen, this time for front and back (which also includes the metal housing). Especially this time, the customer services was great!! I had an issue with the home and power button becoming unresponsive shortly after the repair and they got it fixed within the next morning. They found the issue and replaced the part that was malfunctioning (which was under warranty from the original repair). I was expecting to have to pay again, and I did not because of the warranty! The bonus is that they were super professional and kind. Ill be back next time I drop my phone. ;)
Batteries+Bulbs has consistently had the cellphone batteries I need. Often in stock.
The online scheduling was easy. The office is very close to my home. They offered me a good discount on the service.
Everything went well. No problems.
3rd or 4th time coming in to get my phone repaired and everytime you guys do a wonderful job. I always leave EXTREMELY satisfied. The fellas at the Lawrence, Kansas location off 6th street are AWESOME. Thank you guys! p.s. GIVE THEM A RAISE!!
I needed a new battery for my phone and had no idea how/where to get it replaced. My son suggested a couple of places and when I called them for pricing, B + B was much more reasonable. They were able to work on it right away and finished in 30 min. The store had appropriate safeguards in place (mask, gloves, spacing), and the employee was very professional. I couldnt have been more satisfied!
Good service and very clean store
Have batteries when no one else does. Not that expensive
I went in to get a new battery for my car remote. I was done in about 3 minutes and I appreciate the lifetime warranty on the battery. Great service!
I have gone to this shop many times and always get what I need! I am rating this store down for one reason, the manager stared me down when I asked him why his employees were willing to grab their masks at my request but he would not. I had a KN95 so he was protected from me and I from him but no one was wearing masked when I entered and the arrogance and lack of care was evident in this encounter. Customers need to be wary. The small store is Not Covid-19 aware.
Batteries were cheaper than the big stores and then on sale. Quick and very helpful.
I enjoy doing business with professionals. My commerce with them is what every business should strive to obtain, polite, neat in dress and appearance, knowledgeable of their product, able to quickly install or repair. I look forward to visiting them again.
Did a great job working on my phone, highly recommend.
As a senior citizen, I very much appreciated the assistance from Batteries Plus Bulbs in replacing my batteries for my glucometer. The curbside service was great! Thank you...
Quick and fairly priced. Also, so much other stuff in this small store; not just batteries and bulbs
I love that you offer a phone screen protection plan! Also the staff is always very friendly and super helpful! I highly recommend batteries plus to everyone who needs phone repairs!
I got the batteries I needed for my watch two batteries cost me $10 they wanted $20 for each watch to put them in I passed
Battery was the cheapest we could find, ordering online was easy and pickup was easy and quick.
I had 2 car keys cut here. It was fast and very reasonable cost. I browsed a decent selection of bulbs while I waited.
Fast friendly,throurgh service. Friendly staff. The phone looks great. Good price as well
The young man that helped me was extremely helpful and polite. He deserves a RAISE.
Flase advertising, expensive and poor customer service. When I called they told me with my phone repair I could receive 10% off which ended up being 10$ off if I set up a appointment online. When I get there they didnt even have the part, and evidently dont send orders out but on Fridays. They made me pay the full price up front as what they said was a deposit until the part gets in. Then gave me no work order or receipt. Even though I payed them and left them with my phone. When I went back up to get one, treated me as if I was in annoyance.
Best price I could find for a replacement GS8+ phone screen. Great service to match. Done within 1.5 hours, phone looks brand new again. Thanks guys!
Fast friendly service. However, Found same exact product somewhere else for less money. Wasnt worth going back across town to return.. but service was definitely friendly.
My sons phone screen was busted. Their store is right beside my carriers store. Seen their sign about being able to fix screens. They did in a timely manner and saved me from buyong a new phone.
Both people in the store were friendly, polite, and very helpful and informative
Great, fast customer service. I went to another store that did not have stock of my screen, dug deeper, and found another place in Lawrence to fix broken electronics screens (and on the west side too!) that is not generally listed. They do great work, fast and in the same price range as the other stores in the are. Definitely worth considering, especially if you are on the west side.
I ordered a battery online, I wasnt sure how it would work since it was a different battery than I was looking for. My husband went in and picked it up and we put it in this weekend. The replacement was easy and the security system is working great! The staff there at the store were at first a little confused about how this order had been placed, but they didable give us the battery we ordered. I would definitively recommend this store for specialty batteries and bulbs!
I needed a battery for a Shark vacuum cleaner. They didnt stock it but were able to build it. They used higher capacity batteries than anything I could get online (3400 vs. 2000mAh). It was a little more expensive but well worth it for the improved run time performance. Im a retired electrical engineer and asked the technician about his qualifications. He explained their training program. He seemed knowledgable and I was impressed.
I took my phone in for a simple screen fix. When i picked up my phone the first time there was significant damage to the phone case and the repairman blamed me for having a “flimsy phone case.” Not but two days later the phone fell apart after letting it fall onto padded carpet. The entire face-side of the phone popped out with little effort and the screen had cracked. I took the phone to an old friend who used to run a phone repair shop and, after examining the phone, stated that I should ask for the phone to be repaired again due to the amateur repair work done when putting the phone back together (several screws weren’t fastened completely and their was damage done to the interior of the phones lock-in mechanism). After asking them to fix their mistake that resulted in the damage of a brand new phone case, they said they would contact a district manager to get approval....that was three weeks ago. Unprofessional. I recommend a local phone repair company in the downtown Lawrence are rather than this big chain, who doesn’t care about the quality of their work.I personally will never use this companies services again I recommend that you look elsewhere as well.
Explained everything thoroughly and effected the battery swap efficiently and in the time projected. Very happy with the service.
It was quick and easy, but the location was a bit further out of the way than I would have liked to drive, as I usually do not venture out to that area of Lawrence.
Good price. Fast curbside pickup
The sales person was helpful and did a great job on my phone.
Damien did an amazing job fixing phone! it only took 30 minutes and im very pleased with the service! he was very friendly & knew what he was doing. if you have any phone issues use battery plus bulbs!
Donovan at the Lawrence store was very helpful, and very pleasant to work with. He was knowledgeable, and installed the battery quickly and competently
Had my iPhone screen repaired here, they charge considerably more than average ($150) and install a inferior product. My screen now has a blue tint when looked at from the side. If you are willing to pay this price, go somewhere you will get your money’s worth!
Quick and experienced. Made the process as painless as possible.
I had a great experience!! My phone was completely shattered and had no idea they could fix screen! Damien helped me and he did a wonderful job and had my phone fixed in 30 minutes!
Fast courteous service. Installed the battery for my daughter without hesitation.
Needed some odd batteries, for an old camera, and they had them, in stock. Picked them up, and camera (yes, an actual film-using camera) worked like new. Thanks, Batteries Plus Bulbs!
It was easy to set the appointment and they had my phone screen replaced in an hour. However, the screen is not the same screen that comes on the phone. It has a weird green tint to it and it has already cracked for some unknown reason. I havent dropped it once. The crack started small, really small. I thought it was a hair on my screen at first. The crack just keeps growing and is now all the way across my screen. This is not the quality that is expected when paying $140-$150 for a new screen. Very disappointed and now stuck with a cracked screen less than a month after it fixed.
Highly competent service, friendly staff, good experience all around 😊
I think the people behind the counter are not trained well enough to be there. Went to get a battery for a solar powered outdoor post lamp and the employee looked at it and told me he didnt sell vape batteries. I explained the use of the battery and if it was possible to get something similar or something like that and his response was to send me to a vape store! Went to Home Depot and got the battery ordered through their help desk. Now my outdoor post lamp is back to normal, thanks to Home Depot!
They had these weird obscure round light bulbs I was looking for. I didnt think anyone would have them in town and that Id have to order on Amazon. They were helpful and they have a lot of stuff.
Quick and easy. I needed a specialty battery for a walk behind brush mower. Boom! They had it in stock. I ordered online and picked up a couple hours later. Nice! Thanks.
Reasonable fast and friendly
I was very pleased with the service I received. I was greeted promptly, told how long my repair would take and received my repaired item when promised.
Damian was a great help! They didn’t have my battery in stock but ordered for me and had it the day they guaranteed. I recommend dealing with them. 10% off if you order online and pick up in store too! Hella tiznite!
I first gave them 5 stars but now giving 1 star. I took the phone to the apple store for a battery exchange due to a recall and the Apple employee with in 2 mins knew the screen was not an official apple screen and that the workmanship was poor. He said the screen had a blue tint to it vs bright white and the screen had some give to it and not properly sealed like an official apple screen. He said it could void the repair work but they did it anyway. I called batteries plus and they admitted they are not apple certified repair dealer and DO NOT use authentic apple parts. I asked if they told the customers this and he said not always unless the customer asks. I do not recommend this place. They charged 149 and apple store charges 129! Go w authentic parts.
Always have what I’m looking for or are able to get it. Great staff!
Great service great price
Donovan was super helpful here! Highly recommend.
Awful. 1st quoted 149 for new ipad screen. Father got home with ipad and they didnt even think to put my case back on after putting in new screen. Had to make another trip out there. Person on phone didnt even know the hrs of operation for next day nor apologize for the inconvenience. Heed the warning- buyer be ware! To the owner, train your people better! Wont be back with any of our other mobile products. Should get some sort of credit back for having to make another trip to pick up ipad case.
Excellent service and very friendly staff.
These guys have repaired my iPhone twice - both times it was quick, professional, and priced fairly. I will use them again!
The employees were very nice and helped me throughout the entire process
The employees were great to deal with.
Scheduled my appointment online at 11pmcame in at 930 AM & the phone was done at 1030 .Quick, looks and works great + i got a 10$ off coupon cause i scheduled online.
Recommended friends to go their and knowledge of staff on batteries is unacceptable. Wont stick my neck out again. Go to Lawrence battery if you want professionals. SMH
Dumb blond fool hasnt a clue on AGM batteries!! Always keep a maintainer on it hooked up or not! Fool says cause it was out of vehicle for 5 months with a maintainer on it like it was it would go dead. Dumbass! Found same battery for half there price 10 minutes later plus laughs. Find a new job fool!😎
Damien did a great job fixing my phone screen! Much more affordable then other places in town!
Damien at batteries plus helped me fix my phone quickly and efficiently. 10/10 would come back for anything else I needed for my phone!
Knowledge staff, thanks!I didnt know I bought a faulty battery in other place.
I was told I needed to return a battery to get the core charge which I did. Store neglected to tell me there is a limit on returning the battery. I just got cheated out of a core charge by incompetent store person.I will never use batteries plus ever again.
Always supper helpful and fast.
Friendly staff. Great products.
Employees were kind and helpful.
Did a great job, Damien did a great job explaining how he would fix it and pulled through well
Great job on my galaxy s5 Damien was wonderful as well.
Had exactly what I needed and was open late!
Quick and EZ. Ordered online then went 4 blocks to the store and picked it up. EZ PEEZY.
Capable, friendly with good advice.
Fast service! Damien was very helpful.
Use them for work for any updates to my UPS or bulb needs.
Kind of pushy with their sales. However they got me started (and hooked) on using LEDs. I will never use hallogen or CFLs again!
Great people will do business there again
Good selection. Fast and helpful.
My wife needed a new battery for her cell phone and was unable to get it at the AT&T store. Batteries plus bulbs had the battery in stock for only $40 they installed it and we were out of there in five minutes thanks!
Always have what we need
Nice store, kind of pricey.
Guys were nice but was told my battery would be charged when i picked it up and come to find out it hadnt been other than that good place!
About $100 higher than other cellphone repair stores. But we had already agreed before we checked prices. My advice is to check around. Damien repaired the screen. Plus they would not give us the old screen.
Fast, courteous & professional.
Way to expensive
Fast and profesional service.
Friendly and efficient
Quick and efficient service
This place changed more for regular batteries in stores and doesnt back up their batteries if they dont work so I would let friends know to look elsewhere for their battery needs
They replace the battery in my key fob for me
Easy Friendly Fast
Ordered online, ready for pick-up in minutes!
Has,batteries, almost for anything youd need.
Damien is awesome
Pricey