Always a pleasure coming and going from this location.I always have to do monthly visits for my classroom decor and it helps to have it close enough to my site. Appreciate that it is indoor and air conditioned!This site is always clean, workers are available during regular times, especially to borrow a cart since I have so many boxes.Will continue using this place for storage!
Ken was a real help. I got there pretty late and he help me quickly and gave me a heads up about the fees before I ever said I’ll get a unit. Expensive because it’s in the outer traffic circle and in high demand. But at least you can count on the service. Thanks ken.
Great facility and service.I had my entire house stored here for almost 6 years while I was out of country. It was all in perfect condition when I came back. The controlled environment really keeps the units dust and bug free.The move out was so easy. And the service at the desk from Adrian and manager Ken was superb. I highly recommend.
Carolyn is very clean, thorough and kind on days she works. She takes her extra down time to make things tidy. Very well maintained storage facility. Of all long Beach locations, this is the one you want!
Great place and easy access. The staff was awesome and very helpful
Ken at Public Storage-location Outer Traffic Circle is AWESOME! Ken is the following: patient, attentive, professional and to the best of his ability is a problem solver. Due to circumstances that required immediate storage rental Ken was instrumental on helping make this abrupt transition into a smoother one.Ken- thank you!AA
Ken was amazing and really helped us out with everything we needed to make our move easy! Highly recommend!
The manager Ken is useless! Do not rent from this public storage. My unit was broken into within the first month since renting it! All the manager could say was I’m sorry? There were about six other units that were also broken into when I went to check my unit the door was down and locked! A portion of the door was off the track. After forcing the door up I noticed all of my belongings had been gone through and things are missing yet my door was down and locked!!! How is that even possible? Maybe the locks public storage makes you buy from them?the other 5 units I passed with doors halfway open were not even being watched by staff! Really? DO NOT RENT from this location
Excellent service. Quick and easy to get a unit. Friendly associate
I came to public storage & got all my questions answered. Ken was supper helpful & he made sure I had all the info I needed. I also like the fact they have boxes to purchase there in the office which is supper convenient!
Ken helped me out today, he was very helpful, professional and polite. I would definitely recommend if need you storage space!
Ken was so helpful! He made the reservation process easy.
A little pricey for monthly rental of not that big of a storage unit. Other than price, the location is great on the outer traffic circle making it easy to access the facility, lots of parking in front and much more on the side of road in outer traffic circle. Security is excellent, too soon to tell but doesnt seem like theft happens often/or at all.
My experience here was well. Reasonable prices only went up $10 during a year of having it.
Great customer service. Ken is always very helpful and exceeds customers needs. I have been a customer for almost 6 years. I would highly recommend this Public Storage location.
Service was wonderful, easy and quick. Kim was extremely helpful and got us moved into our storage in just minutes.Location is clean, safe and overall nice.
Great facility! Ken was super friendly and helpful! Can’t wait to start storing everything here!
Great with others 10/10
Ken was extremely helpful! He made sure that we got exactly the space we needed for our storage needs. The facility is clean and secure. I like that the units are inside spaces, adding an extra layer of security. It’s also handy that the office has packing supplies for sale. Highly recommend this location!
As always, ken is amazing and very helpful. Great customer serviceRenting another unit and received the same awesome service! Thank you, Ken !8/27 another rental with Ken!! He’s the best. Thank you for always taking care of me and my stuff.
I was here helping my friend and ken was so helpful and nice ....need more employees like him ...
Ken was great and very helpful. Just got our first storage unit.
I went in asking questions about having a storage and Vanyse was so nice and answered all my questions. She was very helpful and patient with me. I thought it would be so hard but she made it easy for me to understand! She’s the best !
This is THE place for my personal storage! I needed a 5’X10’ unit for our condo contents during a major remodel. All the units are inside a large building so there is no public access nor sun exposure. It has super-security safeguards, is clean, well-lighted and great climate control. Ken and Ruby were fantastic on every visit.
Great service and very knowledgeable!
I’ve had my storage here for years (2017) and this place never seems to disappoint! It’s always so clean and well run! Today I met Vanyse who was so nice and sweet when helping me get a cart to get some stuff from my storage
Very polite and helpful staff
Friendly staff, Great place, very clean. I highly recommend this place. Price is good too.
Second Update. Been here a few times to access my unit. Always surprised how clean this place is. Still satisfied with renting a space here.Update. Came back to rent a space of my own. Ken was very helpful and knowledgeable. Gave me a tour and showed me a few options. Made it easy to rent a storage unit. Facility was very clean.Came here to help a friend put some things in her storage units several times this week. Impressed by how clean and well kept this property is. I talked to Ken regarding open units and pricing. He was very friendly and helpful.
What a wonderful place to store my stuff! It’s so clean and modern! Vanyse was so nice and helpful! Great staff here! 10/10 recommend coming here to store your stuff!!
This place fit the bill for us: clean, temperature controlled, well lit and secure. We only wish it didnt cost as much as it did but you get what you pay for. And, having this extra space has literally given me some of my sanity back as we are going through items in our home.
Adrian helped me make a payment for my wife. real convenient for me
I came in to make my payment, thank you to Adrian for his great service
Ken W. This location is the success it is because of this man. Always professional yet understanding, calm in the face of crisis. I give this five and know i am not that generous. Thank you Ken for making my experience a good one. I would definitely recommend this location.
The Manager Ken was a great help at finding us a storage unit that was both clean and in our price range. He even suggested other locations to us if need be. We ended up coming back five minutes before close to purchase a unit, and he stayed well past close just to help us. So thankful for Public Storage for the excellent staff and service.
The facility is always so clean and the staff was always so helpful and friendly. Thank you to Adrian for his help with renting out a cart today
Ken is awesome!
Walked through to the storage I had reserved with Ken & was able to make a final decision on whether to take it or not. I decide to rent the storage unit. It is very spacious & secure, which as a women is very comforting. Definitely recommend this storage facility.
We just acquired a storage unit at this facility and were very impressed with everything. The facility is super clean, organized, easy to access and best of all was George, the manager on duty. He was so kind and easy going and provided us all of the information that we needed. He worked around our schedule and made our move a little less painful. We had looked at 3 other facilities and this one was by far the best for all of the above reasons!
Ken is awesome! Place is clean. Highly recommended!
The space is clean and well lit. Lots of parking and easy access for moving trucks. The best part of the space is Ken. He is courteous, quick and personable without being overbearing. Looking forward to using this space!!
Great customer service, quick and painless. Very nice facility. Highly recommend this place for your storage needs.
Great experience considering my circumstances, the worker was kind and patient, and gave a lot of info to help, I think their name was Ken? Whatever it was, thank you! You deserve a raise!
As with any business, its the employee, associate, cast member, etc that will make a customer come back, stay or go. At this particular location the Manager Kimberly is excellent. Very attentive to the needs of the property and to those of us who rent there. Able to explain in detail any procedures, come up with creative ways to keep you there when rent increases and just an all round joy to do business with. Any employer would be lucky to have an employee such as Kimberly. The storage location its self is well maintained, very accessible. The hours of access are amazing for anyone working any kind of shift. I highly recommend this location to anyone wishing to store anything here. 75% due to Kimberly!
Property is clean and staff is wonderful. I recommend this place to anyone looking for storage. Thank you for all your help Rubi.
Danielle and Kenneth were very helpful and patient with us...they took the time to thoroughly answer each of our questions and provided us peace of mind. I highly recommend PS for your storage needs!
Helpful, clean, easy to work with!
Courteous, easy help by Ken
Nice facility! Scarlett was very kind and helpful!
Bianca is very nice and kind. Showed me several units and I apologize for taking up so much time. Thank you
They were very helpful and Courteous. The place is very secure and safe. I’m very clean.
Ken is Fantastic and very helpful and polite.
I rented from PS in LB @ Traffic Circle, and was impressed on how well run the facility operates. The manager, Kimberley, is there most of the time. She is attentive and efficient. The hallways and surroundings are clean and free of debris. The bathroom is clean and always has soap and toilet paper. Kimberley is friendly and considerate when customers are waiting, and she does what she can to minimize the wait. She was able to give out information on the phone, while taking my payment, and have a new customer fill out paperwork. I have rented at other facilities, and they dont have the attention that is viable at this location.
Everything is AWESOME!!! The staff (Sara and Cynthia) were so helpful, sweet and funny to top it off! The facility is clean, the storage units are super secure but easy for renters to get to when needed. I just moved all of my stored items from a different companys lot and I couldnt be more pleased with my decision of Public Storage!
Wow! not sure where to start. I have been a customer for years with this Public Storage. Ive had some pretty good service before but none to compare with Sarah. She was not only informative and professional but very very helpful. She broke everything down for me to understand clearly and helped me to pick out the perfect space. This particular space became available a few days ago, up until then I had been on a waiting list. As soon as something popped up she called and walked me through everything from A-Z. I am big on customer service and honestly I have to say this was the best I had ever seen. I look forward to my continuing relationship with your establishment. Thank you Sarah for ALL of your help! You definitely made this experience delightful!
Clean facility!! Josie and Ken were great. I walked in without a reservation and was able to secure a unit immediately. Josie patiently an efficiently walked me through the stress-free rental process.
One of the best storage places. Great price, clean, extremely well lighted. Great staff.
Came to pay my storage and adrian helped me out
The facility manager Juan was extremely helpful. He went over every detail of renting a unit and how to use it. I find every time I see Juan his smile brightens my day. He makes you feel welcome as a new comer to the city. The facility was very clean and even going there at 9pm I felt safe. I would recommend this Public Storage facility to everyone.
This was my first time renting a storage unit. I chose Public Storage because of the convenient location. I booked a unit online, and literally got a phone call from them 2 minutes later to confirm my unit which was wonderful! When I showed up to move my things in I realized I needed a bigger space and Cynthia was super accommodating and more than willing to help. She told me that a larger unit was supposed to be available the following day and she said she would let me know when it was. At 9:30 the next morning I got an email confirming my reservation for the larger unit and I was very happy! Cynthia was very diligent and willing to explain everything in detail. The customer service was great at this location!!
Ken provided a great experience when we started our rental — super quick and easy. Deyanira has been very helpful every time we’ve come in with questions or packing supply needs.Clean property with reasonable access hours and a convenient location for all Long Beach residents.
Great staff. Very clean.
I have been at this storage facility with a large unit for over 3 years. This place is clean, safe and secure. The staff that works here has always been attentive and helpful, but the current staff, Sarah and Cynthia, are the most friendly yet! They really make you feel like you are an important customer. And they treat others that same way, too! I believe this is the first review that I have ever written for anything.
Very clean storage places, and I never had a problem with my storage unit.When the time comes to need it again I will defenetly come back.
We have been renting from this facility for a long time. Everyone at this facility are great! Ken knows what is best for the customer and is very helpful and knowledgeable. I would recommend anyone to rent from this facility anytime. Place is kept clean and safe for all customers.
I was helped out a lot by Deyanira who was very kind while walking me through the whole process of renting out my storage unit. Space is the perfect size that I need and has great security. Its pricey but there arent any storage units in California that arent pricey so for the service and location to me its well worth it
My last review on yelp was deleted so Im trying again. Since I have been renting at this storage i have had nothing but excellent service. When i come into the office i am immediately greeted with hello Bart, and smiling faces. Sarah and Cynthia make this place the best. It is always clean and i will continue to recommend it to my friends!
Probably the best experience I have had in a long time. Easy, Sara was helpful, informative and she took care of everything. She help me figure out what I needed not only in storage space but what I needed to move. Very helpful suggestions.Highly recommend this location and Sara. She is terrific. Moving can be stressful but she made it so much better. Thank you Sara.
Great experience, they made renting a storage easy
Ken was awesome! Very easy to understand the terms and explained the unit options. THANKS!!!
Manager jenn is very very helpful! seen her cleaning property you can tell she likes being clean.... had a good laugh with her...... answered all my questions based on some spaces. her customer service is a 10+
Cynthia and Sarah were and are always very helpful whenever I need to add a unit or find one in a another city. They are the best Public Storage employees I have ever known. They always smile follow up with my requests and or questions and I feel they do an excellent job. The building is always clean and secure. I like this team very much and hope are there as long as I have units there.
This was my first time using a storage locker. I chose Public Storage because the location was very convenient. I booked a unit online, and literally got a phone call from them 2 minutes later to confirm my unit! When I showed up on moving day I realized I needed a bigger space, Cynthia was super accommodating. She explained the whole process in an easy and efficient manner. The customer service was great!
This is my first time renting a storage space. Sarah was super friendly and helpful in deciding the size space I would need and fully explained the cost breakdown, etc.At first I wanted to put the storage name in the name of our family trust and Sarah researched not only if that could be done, but then followed up to me with a phone call on what I would need to bring and that she would assist me with the paperwork. The facility is super clean and easy for all my siblings to access. I signed up for 2 months, but have another sibling who will need a smaller unit and she plans to use this location. Thank you Sarah for making the process easy for us.
Rubi gave me 10 star customer service. In a time when you need a storage unit last minute, this location is the place to go. A+ location, staff, cleanliness and advice.
Great Service! I had a unit there for two years, and never had one bad experience! The manager Sarah was outstanding and was always able to help out, what ever your needs are! The location was safe, secure and clean. I would highly recommend this location to anyone!
Just wanted to extend my appreciation to Sarah for going above and beyond when I needed to make a payment. I was a few minutes late getting down there to pay and she was already closed up, but without hesitation reopened the door and welcomed my payment. You are a life saver. Thanks again Sarah!- Serene Simone Johnson
Rubí always provides such excelent customer service. Thank you so much!
Sarah was very professional and gracious.She explained fully and clearly everything about the unit and contract. She called me back as soon as she got a unit available and she has been very helpful. Dealing with her was a good experience, no stress and warm welcome! I definitely recommend her good job.
Cynthia Rico was outstanding and super helpful and efficient!!! She got me in my storage unit with no fuss and it all went extremely quick. She made thus whole process so much better and with a friendly smile took away much of my stress of moving.
Scarlett was friendly and happy to help me when I came in
Great customer service!
Thank you so much Rubi for all your help! Always amazing service!
What a wonderful experience for me. I only needed a unit for less than a month; In and out super quick, and the staff member Raelynn set me up with a great unit for less than I was expecting. She knew all the information I needed off the top of her. I thought she owned the place...seriously. They have plenty of carts handy and the tenants are all friendly.I highly recommend this place.
Cherie and Ken was very helpful with great customer service. They had all the right merchandise to help me with my move so the process was quick and easy. The property is clean which made me feel comfortable with storing my personals here
Came in today to rent a storage unit. Had a reservation online and was promptly greeted and served by Jorge who showed me the unit and got everything done in less than 15 minutes. Very great service!
Ken was very helpful in getting us a unit. And Mitch the DM was helpful with my wifes requests
I needed a storage unit immediately and was accommodated with the exact size, clean, ready to occupy at this location. The staff is phenomenal, the location was perfect for me and the unit was immaculate. The area is completely safe day or night and well lit. The facility is kept clean, carts are available and any maintenance issues were dealt with in a timely fashion. Overall our experience was 5+++. I would go back again should I need a storage unit in the future and would not hesitate to recommend this location.
Its a great place to store your property its safe clean and the employee are great 👍
Ken is awesome!
Service was great, easy process. Deyanira was very nice and helpful at explaining all the different options and getting me set up. I would recommend!
The best human being possible. Sarah waited till 7 pm to do my administration work. Excellent service and person. I would recommend this location for sure... God bless..
Sarah, your facility manager is absolutely wonderful and Cynthia was a hugh help as well. I was in a dilemma as to what size unit I should rent and they were extremely helpful in making a good decision. As a customer, you always appreciate true professionalism and warm courtesy.Both of these ladies are a true asset to the Public Storage team.
The workers are always helpful and friendly :)
I was so nervous to go to this place because I’ve had bad experiences on other storage places, but when I got there Vanyse H. helped me out so much and made this process for me so easy !
Such a great experience Ken was amazing !! Didbt know whether I wanted a small 5×5 storage or bigger. He allowed us to see more than one size storage and was very patient . We need more people like him !!! Thank you thank you amazing service !! Ohh yea very informational as well :)
Public storage is always clean. i feel very safe when Im droppong things off or going through my storage day or night.
Stopped by today to get my unit to store a few items. Kimberly was helping me through the process of checking in and discussing the best options, she was very professional and friendly. The storage units are very clean and the best part is that each floor as a different access code.
When we visited, the facility was being rewired for an upgrade to their security systems, which is impressive already, with cameras even in the elevator. The facility is clean and well-lit by motion-sensor lights. We were glad to find that not only is the location temperature-controlled, but it is also pest-controlled. Cynthia and Sarah are cheerful, efficient, professional, and courteous. Cynthia showed us a 10x13, a 10x15, and a 10x20 just so we could visually compare the size differences before making up our minds on the 10x15. She also looked up pricing for us and was able to get us the internet price, saving us on monthly rental costs, all of this in less than 20 minutes, and we did not feel rushed. We were in and out in about 30 minutes with a signed contract and glad that one of our big goals for the day was done so pleasantly. Thank you Cynthia for your great service. You are a great representative for Public Storage!
Ken was awesome, building was cleanVery professional. Great Experience