Marshall is the best! Gonna miss him. Must leave after so very many extremely high price increases on my final unit.
Marshal was great. He went above and beyond and helped me choose the right storage size. Great smile and up beat person.
Last week we had a family emergency and needed to get some items into storage fast, and boy do I mean quickly, but with just 20 minutes worth of notice Storquest had us set up. Not only that but they noticed it was the last unit of that size they had available and offered to hold it for us. The gentleman at the counter was really helpful and polite.
Customer service was great very friendly and helpful very nice people and understanding im glad i chose storquest thank u all Mary Gracia
So far...so great. The reservation and transaction process was easy. Staff is friendly and helpful.
The staff here believes in serving its customers - The prices are fantastic and so is the security of your property that you will place here. Definitely give them a opportunity like I did and you wont be disappointed.
Excellent customer service! Staff was welcoming and very helpful.
I will have to say that storquest has to be the best storage facility in town. They have great helpful staff one in Particular Damon is always helpful with any questions regarding the grounds or units. Would highly recommend this facility.
This company is one of the best storage units Ive ever been with. The staff is friendly helpful and always available when I need answers to any of my questions. The maintenance is excellent and the area is clean. Its easy to come back and forth whenever I need to, and theres no worry for me about potential theft or break-ins,because of the lock system they use. I highly recommend this facility to anyone that needs a place to store their goods.
StorQuest self storage were very helpful in allowing me to hold storage for a few days before I decided to lock in rental agreement. Thanks staff for being courteous, tenative and friendly.
Very satisfied customer here at StorQuest excellent customer service from Marshall and Damen excellent job guys will refer other prospects customers
Staff at the site was over and beyond helpful. Thank you Stephanie
Best storage place in Los Banos! The location is always well maintained + the staff is welcoming and ready to help.
Marshall was excellent his customer service was on point. He really made me feel welcome and made this process very easy Hes very knowledgeable and professional I would highly recommend this business again in the future.
They have excellent prices and was very helpful wit all our questions
Very friendly, clean and informative on what to expect from renting from them. Marshall followed up with me and reserved my unit as promised! Definitely recommend & GREAT customer service.
Marshall is always attentive and gives excellent customer service.
Extremely helpful had a great sense of humor Stephanie was informative with a great attitude. entering what can be considered some tough times, it was a stress-free environment. Appreciate the time.
My boyfriend and I had a positive experience at the Los Banos location. Tim, the guy in the front desk went out of his way to go above and beyond getting us into a very clean & great priced storage unit. Tim was very respectful & had the best customer service Ive seen in LB. We will be using this place for future purposes. If youre looking for a safe & reasonable priced storage unit, this is the place to go. Once again thank you Tim @ StorQuest youre awesome!
Got my storage today..love the prices..fast super friendly service..well difficulty stay with them..
Marshall is always a huge help. He goes above and beyond to make sure you have everything you need and was very thorough about the whole process. He made me feel much more comfortable about leaving my belongings in storage. #HighlyRecommend
This place rocks! The lady down the street was so not personal but the team here treated me with exceptional service!Just wanted to update the review and comment on how great the team has been this last year with cleaning and making sure I always feel safe when coming into the property or office.
Clean facility. Friendly management. Reasonable prices.
I would love to thank Tim n Damon for there help with my storage and helping me move my stuff, they made things so much easier n less stressful for me. They both gave great customer service. I would really love to thank both of them n for being so helpful n kind.
Great customer service. They go above and beyond always looking in ways to help to keep my unit clean and up to date. If issues come up with the unit they get it fixed ASAP. I have had my unit for a few years and my business has expanded and now getting our second unit with them. Would highly recommend.
Marshall was very helpfull with the move in. Property is very clean.
Marshall and his team at Storquest we’re awesome! I highly recommend him and the facility in Los Banos.
Great service! From the first contact to their follow up...:)
I came looking for a place to store my things in the near future. It is close by my home and Stephanie helped me out, was pleasant and knowledgeable.
Came here same day needing the biggest storage unit they have & they set us up right way even the day before Christmas Eve. Isabel at the front desk made signing up super quick and easy for us & Damon helped us out as well and told us all about the units and the best way to pull in our trailer and load everything easily. We moved everything from our three bedroom home in one day & they helped us get all of our things in, within two hours. Great customer service we were super happy with it.
Wow. Really surprised by your employee Marshall. From the moment I arrived this man not only helped my wife open the door so she could get the stroller in he was polite and made our move so much easier the we expected it to be. He was friendly and kind and gave us beyond great customer care then we couldve asked for. This man is literally one of the nicest individuals we have met so far in Los Banos. Thank you again Marshall for your great customer service. Much appreciated.
Update your access hours from website!
When I got to the StorQuest Self Storage I had chatted with the staffer who explained in detail what was available and the services provided. He set me up to hold the unit I was interested in and a few days later I got the unit. The day I arrived to get the unit officially, they were a man down, with the regular staffer out and the front desk was being covered by their maintenance man, who tried his dang best to take care of me... without hesitation he called in a manager who arrived quickly and with barely a wait, I had my unit and was ready to pack my stuff in their space.Entry and exit is a breeze, the hours are clear as a bell as to when you can come and go, and they have cameras ALL OVER THE PLACE.Its a top-notch run organization and this location in Los Banos was quite the great experience.
All I can say is this... Marshall is so dope! He ALWAYS goes above and beyond with any questions, concerns or needs while I store my personal belongings at Storquest! It’s good to know my stuff is at a clean facility that cares about its customers!! Always friendly and willing to help!
Employees very nice. Love their accessibility, including when coming from afar. Very flexible and well maintained. Very clean and love the reminder calls when I happen to forget my payment date, they call ahead of time so we wont get charged the late fee. Always will recommend them to family and friends.
This is my second time using this business. I have a cousin, a brother and a sister that also use this place and I have nothing but good things to say about the service and the units. Employees are knowledgeable and courteous. The storage units are clean and have plenty of room for easy access. Thank you all for your help.
Been here about 6 mos & its been a great experience! Really helpful customer service. Damon helped me out today when I lost my keys & almost wasnt able to move! Super nice & friendly, thanks Damon!!
Amazing customer service and great prices for quality storage. Literally the cleanest storage units Ive ever seen. Secure, friendly, and clean. I highly recommend these guys.
Stephanie had amazing customer service, and was very knowledgeable. She answered all my questions and was willing to help me in any way possible. Great job!!
Marshall was great! Very helpful in helping us find the perfect unit while we were in between moves. Explain the contract very well and makes us feel comfortable. Facility is very clean and arguably the best looking in Los Banos.
Nice staff, I rented a truck to move my things, the place to go
We found this place online, and stephanie and rest of staff incl driver were so nice and helpful. Very easy process. Thanks a lot guys! 👍🏻👍🏻
I have used your facility and encouraged many to use your storage facility. I was referred and told to ask for marshal. It was a pleasure to meet him. When ever I go to my unit he makes it a point to say hi. I am retired and disabled veteran. I also had a very successful business which I later sold to a NFL football player. Marshall is a great manager. He takes his job very seriously . If he was not there I would probably not be there. His helper is also a great guy.
Great Storage Facility. We have a storage there through work, and every time we go there its always well maintained and very clean. The bellman Damon is always a great help anytime we have a question he is always right there to help. Its nice to go to a place where the staff is friendly and helpful. We greatly recommend this storage facility to anyone in need.
Great service there. Marshall is very helpful answering all questions. Very reliable.
Marshall was very nice and understanding i would recommendation anyone for a reservation or in person with him and his team thank you very much and have a good day
Marshall and Damon in Los Banos were terrific!They showed customer service above and beyond the call of duty!My compliments!
Marshall was very helpful at the StorQuest in Los Banos. He was friendly and was thorough when going over the contract. He answered all of our questions and gave excellent customer service!
Marshall was great ! He gave me the the best customer service ! He was attentive and polite. Took time to show me the unit and explain in detail all the services and fees. I recommend looking for him when you come and expectA great customer service.
Marshall was courteous and knowledgeable. He didnt leave much room for questions due to his familiarity to the complex and contract. Pleasant experience indeed. And he also thanked me for my service. That meant a lot to me. Thanks again for the AAA service we received from Mr Marshall.
The staff is really really helpful awesome customer service I also give them two thumbs up👍👍
From the moment I placed an online request, the customer service from StorQuest in Los Banos was remarkable! I had an email AND a phone call within a minute of my request, and the followup has been excellent. Katie, Isabelle, and of course, Marshall the Manager have made the entire process move quickly and smoothly. The outside appearance of StorQuest is well maintained, the office organized, and the unit we received very clean inside. We are looking forward to a long relationship with all of them.
Would recommend StorQuest . They have great service bellman Damon is always help . Very clean and tidy. If your looking for a storage facility this is definitely a great one... 5 stars all the way .
I just got into town and Im currently looking for a storage unit. I spoke with Marshall who was very knowledgeable and answered all my questions. I told him I was still in the process of getting everything in order and that Id get back to him. He wasnt pushy and said hed be there for me if I have any other questions. Awesome service!
Big Big Thank You to both Isabel and Damon for making it happen for me. Isabel took the time to explain what was available and what was soon to be available. They understood how much we needed a storage unit today because we were put in a bit of a situation. They had one unit becoming available later today and already knew that they were going to call me right away to offer me the unit. They have honestly provided awesome customer service to me and also made my almost frustrating day and very Happy Day!!!! Thank you Isabel and Damon for being Awesome!!!
I just wanted to say that StorQuest storage has amazing customer service thank you so much Isabel. She took great care of us, she provided us with great rates. My husband and I have used StorQuest before and are glad we have a place we can safely comfortably store our belongings. Once again thanks Isabel, your down to earth demeanor and caring attitude was very appreciated.
StorQuest provides great service for my storage needs. I feel that the security and walk thru ensure my unit is safe from theft. The customer service whether it on the phone or in person is excellent. Always, making sure my questions are answered.the lady on the front desk was so nice and she went beyond my needs.Her name was Isabel Thanks!
Very great customer service n the help they provide is outside clean n well kept up business
StorQuest provides great service for my storage needs. I feel that the security and walk thru ensure my unit is safe from theft. The customer service whether it on the phone or in person is excellent. Always, making sure my questions are answered and billing done correctly. Thanks Marshall for all your efforts!
Awesome establishment. Staff are super friendly and helpful. So glad I chose StorQuest, almost ended up next door with the rudest manager Ive ever met!!! Definitely dodged a bullet. Marshal helped me, he is super cool, super friendly, and most importantly super helpful. So glad I chose this facility.
We’ve been using your storage since 1997 and have had only great experiences with your team. The place is always kept very clean. Your team does a great job.Thank youMark & Debbie Simmons
I was very satisfied with the customer service given to me by Marshall Parker, Sales Manager at the. Los Banos office on Mercy Springs Road. The gentleman was very informative and efficient in all aspects of his job. Very people oriented and a great employee who makes time for the customers at all times as I observed while he handled customers that were ahead of me as well as myself. You need more people like him because I also was helped by another employee who seemed too busy to help with issues I questioned and had to return again to get assisted by Mr Parker. Please take this review into consideration at his next employee review. Five Stars plus !!
The folks here are really friendly. Literally walked in there and 15min later I had a storage. The gentleman at the counter went over the contract and made it super simple to use. Really glad I chose this place.
Its was great to find a storage facility that you feel totally comfortable. Thank you Marshall for going overboard to help us. Excellent customer service!
StoreQuest is awesome! First place I called and didn’t need to call another. Marshall at the front desk gave me a great deal. He was very helpful!
I came in the other day looking for a storage unit and was greeted by Damon a man that works there. He was very nice and had made me laugh which was nice. He then showed me to the office where I can start the renting process. The place was clean and the staff was awesome.
Mr. Parker went out of his way to make us feel welcome. He was polite and professional and we are happy to have found you guys!!
My experience with StorQuest has been a great one thanks to Damon Gorostiza! He is always so helpful & goes out of his way to resolve any issues. He always offers a helping hand for any requests. StorQuest has themselves a huge asset to their company having this employee Damon on their team! Thank you again.
Very friendly, professional and helpful. All questions answered and everything taken care of in just one visit to the office!Great staff, great service. Am recommending to all my friends!
Marshall continously provides great customer service and always had a great attitude. Will definitely be back in the future.
I have been with this facility for many many years at the time I have 3 units Marshall has always been very friendly and helpful Has accommodated me to fit my needs.Goes out of his way above and beyond your basic customer service.Marshall always greets u and makes you feel very comfortable everytime u enter this facility.
Great customer service and easy to obtain information. The only thing I had a issue with was the price I was given over the phone was less than what I ended up having to pay when I actually went in. Other than that Id definitely reccomend this place.
Marshall was amazing. The staff here is incredibly halpful. Do not go anywhere else, you have found the best..
Stephanie was very informative and helpful! She made uscfwwl confident with her storage facility.
I got great customer service 👍
You guys are awesome!!!! I have no trouble putting my stuff in Storage. You guys are very caring with the customers as well. My sister and my friend Christina also have there stuff in Storage there as well.
Marshall one of your best employees very helpful and go that extra mile. I would rent there again when possible... awesome guy!Rick
Very good experience.Very profesional and respectful service. Everything was well explained and took good care of us. Place is clean and safe. Thank you.
Prices are good but The most important for me is customer service and They have great Customer service. The lady at the front went above and beyond to help me. If I can recall, her name is Isabel:)
My cousins and I won a storage auction from storquest and the storage manager/lessee guy (I forgot his name) was very nice and extra helpful. He really went the extra mile for us and we appreciate it!
Marshall and David have been very helpful. They even provided a truck to help with the initial move in. Thanks you for all the help.
Stephanie has great customer serviceIt was nice speaking with Stephanie about the storage space.
This facility rocks!! Very friendly & helpful staff, always clean, and well maintained. By far the best storage place in town!! :-)Update: I went around and out of town to look at various storage facilities today, and I still love this place the most!! Storquest is amazing, and Damon is very helpful. He was nice, thorough in answering my questions and made me feel important! I will definitely be staying with Storquest thanks to him.
It was fast and easy and the guy was gave us great customer service when we purchased our storage
Ive Been renting there in Los Banos for years. The Manager, Marshall Parker is the best! Hes always so helpful with calling for payment reminders. The grounds there are always neat and clean. My stuff in storage is safe there. Thx Phyllis M.
Customer service was excellent from Tim at the los banos location. I am very appreciative for all his help. He we above and beyond to be sure myself as the customer was pleased. Thank you
Customer service was amazing. Katie was very kind and patient. Katie even showed us different size storage units. If anyone is searching for storage storquest has the best customer service.
WOW! I have been dealing with Storage Quest for YEARS from out of town. Marshall, who seems to run the place is fabulous, you would think he owned the stuff in storage, he cares that much. Recently, they hired property management company.....I thought that was the end of the personalized care from Marshall. I was wrong. We had a big problem with the unit and my elderly mother paying it on time, by the time, I got to it, it was out of control. I called Property Management and I felt like I was talking to my sister. She not only listened to me but help us greatly. I cannot say enough good things about Storage Quest in Los Banos California. THANK YOU.
Clean facility, clean units, and Above and beyond in customer service! Damon and Marshall at the Los Banos, CA site were accommodating, courteous, and gracious with all of our dealings. I will recommend friends to this facility. Thank you Marshall!
Marshall had great customer service! He helped answer all my questions. Thank you
Storage was clean, staff was very good in helping me decide what size to get, and they even let me use a truck for free for
This is the perfect place to get a storage from nice people who will help u
Great customer service. This place is good to store your furniture etc. Becuase of the great location that this business is located. I recommend this storage quest to anyone
Been with them for a month when I first came in to get a storage the young lady was helpful and gave us a storage that was a good fit for us payments arent pricey storage place is very clean easy to make a payment and they answer any questions I have also love how its month to month would recommend anyone looking to store their belongings here.
Awesome Customer Service. Tim is always helpful. My favorite storage in town.
Stephanie was very friendly and informative in answering questions we had.
I was greeted very kindly, promptly and given all the information needed from a very nice employee named Tim ! We Looked at a few storages, noticed how clean everything was and the units were a Great price ! Thank you for making my visit a Great one !
My wife Rehanna and I have the great pleasure of storing our possessions with the wonderful people here at storquest self storage. Marshall and his team have treated us like family giving us the freedom to come and go as we please making our visits here comfortable and hasell free always.
I had to get storage for an emergency and storquest was able to get me a unit real quick. What can I say, clean and professional service. Nothing much more I would want from a self storage place.
Marshall is great he was a lot of help. The move in process was quick and seamless.