Nice pepole .....less high pressure sales the beds almost sell them selfs ....nice clean store no smells and the store was not crowded ...pleasant surprise
Gabe was a great help and no pressure, I have seen some worrisome reviews on if the delivery will be on time but the help we got in store was great
We had no problems, we were just disappointed that delivery is 6 weeks out.
Sales lady was very nice and helpful which is why Im giving 2 stars instead of 1. The bed itself (Queen base model) was not great, more of a glorified air mattress, hard to find the right sleep number and ended up just maxing it to 100 to get support. Would maybe work for a small woman? But not a larger framed man. Tried to return it after getting mid-back pain/cramps and clicking in my neck vertebrae. In order to do this you must call their return department, and well, they do not take RETURN for an answer. After several attempts, Im stuck with a $1,300+ bed, will try to sell it when I move into my next place.
Staff was kind and helpful. Easy, no pressure, quick process
Our representative was super knowledgeable and didn’t try to sell us. She helped us find the right fit and we are excited for our purchase.
Has great shopping experience! Beautiful store with extremely wonderful staff! Manger Caity was amazing and made everything go smoothly!
Caitlyn was helpful and friendly. She helped us pick out the perfect bed. We’re very happy with are purchase!
Thank you for helping us find the perfect bed! Katelyn was friendly and willing to spend the time to answer all our questions.
Carla was amazing, well informed and shared personal preferences with each product. The store was super clean and well laid out. We were just looking for quotes the first day, there was absolutely no pressure to buy when we didn’t, they really just let the beds speak for themselves with some polite coaching. When we came back to by a couple days later they remembered exactly who we were by name. Setting up delivery was within a week. Overall, this was a wonderful experience.
Caitlyn was so knowledgeable and very helpful. This was a big decision, and she really provided great assistance.
Purchased our i8 less than a month ago. Didnt like it from the first night. Called Carla and tried to return it and was given the run around. Also tried to cancel the 1,900.00 headboard before it was shipped. Customer service told us it could not be returned even though it hasnt shipped yet. There was nothing stated on the receipt that items couldnt be returned. We were aware that we would have to eat the cost of the base if we were unsatisfied but not the rest. These beds feel like an air mattress and we have worse back and hip pain than before
The manager Caitlyn made picking out and buying our bed a breeze! Friendly and knowledgeable, she answered all of our questions and concerns while giving us the best deal possible. I highly recommend talking to Caitlyn if your in the market for a high quality bed!
Always great service. I cant understand why more people dont have a sleep number. You can change firmness anytime
The whole experience was personal and reassuring. I wasnt sure I would know right pressure from wrong but Carla was supportive, informative and friendly. She gave me all the time I needed to understand my needs and make the best choices.
Patty was great to deal with. Low pressure and knows more about the beds than most people know about their cars. A very clean and friendly environment. We took a total of 3 visits to make up our minds and Patty was able to help us wrap everything up. I would for sure recommend checking out the store and asking for Patty. Our bed is set to be delivered soon and we can not wait. We will be sending people to this store for the outstanding service and experience. Check back in a month to see how we like our bed
Bed rating: A- c4 model, sleeping a lot better first night... Over a month, sleep is great!Delivery: AStore: C- The service was attentive and helpful, but it feels rushed in the store. They must work on commission. Overall, not bad, but the first time I went in the store this guy was in there who looked like he just finished mowing the lawn. Not professional. The second time there were two women who were very professional. I wouldnt have bought a bed from the young man.
Great service! Caity and team are wonderful.
We really enjoyed our shopping experience with Caitlyn Graham and her manager. They were very courteous and knowledgeable and treated as valued customers.
Cody was great! Super helpful and great sense of humor!! Very knowledgeable about the beds and listed really well to what we wanted. He didn’t just try to sell us the most expensive bed. Can’t waot to get our new sleep number!
We were greeted as we intered the doors. Friendly staff and knowledgeable about there beds! It was great experience!!!
Great place! Ask for Cody, his knowledge of the products is excellent! Wonderful store!
Excellent staff to work with, you should be proud to have them on your team
Manager was very helpful and knowledgeable
Staff was extremely helpful and friendly! Was a very positive experience, and would definitely recommend going in if you are looking for a new mattress!
The salesman helped us right away and got us a great deal on a new set of sheets.
They dont try to push the most expensive bed, they help you determine what IS your forever bed. thanks for everything
Carla was helpful and knowledgeable. She was not high pressure sales. Good experience purchasing our new bed.
Awesome salesman. Not pushy at all
Very knowledgeable and very professional great experience
Caitlyn is awesome
Love my bed.
Great sales staff!
Antony was our salesman. No pressure very polite and knew all the answers to my questions.😊
Great costumer service
Great service
Amazing product/store.