I had T-Mobile/Sprint before I decided to make the switch to my wifes plan.I went to this location, and went with my mother in law so she could verify and authorize the switch. Dre helped us, and I have to say, if youre looking for a stress free phone buying experience, this is the guy.He knows exactly what he is talking about, does it all with precision and speed (only took 30 minutes or so to finish the setting up process) and he is so nice and connects with you.This is definitely the place to go for Verizon. Thanks so much Dre, we so appreciate what you have done and will continue to do for our family !

Jamal and Cheyenne shared best 2 1/2 hours we have spent purchasing new phones and teaching us about using phones. Thanks so much!

I came in with a broken phone and wanted to explore my options for upgrading or replacing my device. Sebastian was able to offer me a great deal on a new Samsung phone and I am very pleased with the friendly service the salesman provided. He is very knowledgeable and pleasant to work with. Because of him, my store experience was a 10/10!

Julian was great! He was thorough and took the time needed to be sure everything was done completely and correctly. I would highly recommend using the west Lovely store.

Having drowned my iPhone in my washing machine, I found my way to the Verizon Retailer at Cellular Plus on W Eisenhower.. Sebastian not only fitted me out with the right phone to meet my needs, but lowered my monthly bill for my family plan considerably. He spent a lot of time talking me through things, and talking to Verizon to get me the best rates. I also got a huge discount on an Apple Watch, and he set it up for me. Thanks Sebastian! Im a very happy customer.

Went in for a new phone and Jamal gave me amazing service with recommendations and deals. He made the process effortless and fun!

Sebastian was awesome! Will refer friends and family to him!

I had bought two new phones along with two new watches on promotion. Had to reactivate the watch due to Dylan activating them incorrectly at time of purchase. This was 9 months ago and our promotions still were not applied. They tried to fill forms out but was unsuccessful. I was told that they were working on it for me so I continued to pay full price. No-one would follow up with me and I would have to consistently call or go into the store. Finally I went in to pay off my two phone and watches in full with Sebastian. He gave us the total amount to pay off. One line was left on the account. Now I am getting a bill saying I didnt pay one of the phones off (once again another store mistake). I spoke with the district manager Michael who took ownership of the situation and said there is a reason why he is the new district manager and that I would be getting phone calls back and that there would be some credits put on the remaining verizon line. It has been a month and I have not heard back from Sebastian nor Michael. I have texted Michael and called and he replies back with Sebastian is out for a couple of days and I will have him call. Well ... no phone call back from either employees. Since no-one can call back and help out loyal customers I believe the only choice I have is to seek legal action. WOULD NOT RECOMMEND!!!!

Today was spectacular! Jamal is THE VERY BEST! Helped me so much before traveling! Set up everything with THE BEST ADDITUDE 😁

Dylan was terrific to work with. Took the time to explain details to me. Very positive, solid interpersonal sills. I am a retired Sales Director, but would have retired him in a heartbeat if I still was working. My best experience with Verizon to date. Thank you!

The store staff could not be bothered to help, they nickle and dime you because they are not a real Verizon Store, they just sell Veizon products. Staff is rude and not helpful at all. Find a real Verizon store if you want any kind of customer service.

Elijah was AMAZING!! He spent over 2 hours with us the first day we went into the store because of issues from our last carrier and some indecisiveness on our part. I had to go back to the store 2 more times and every time he was friendly, patient, and so helpful. He even went out of his way to pick up a phone for me because I was going out of town the next day. I would HIGHLY recommend working with Elijah, he will take care of anything that comes your way as stay as cool as a cucumber 😊. Thanks Elijah for everything!!

Jamal and Dylan were awesome and got my sister and I set up smoothly!! It was nice and easy, and kept us entertained while we had to wait for phones to set up!

My rep was Nate and he helped me so much get what I needed. He was very patient and knowledgeable. Great experience. Thank you Nate

Most times, cell phone stores can kinda feel scummy - like a used car dealership. Not this store! Everyone here is direct, honest, and very helpful.This is probably the friendliest Verizon store Ive visited. Ive worked with Dre and Jamal on several devices on my family plan and every time theyve been helpful, informative, and friendly. I didnt feel like I was being pushed to buy things I didnt want or need, and each time theyve helped me find the right device to suit my needs. Everyone at this store is personable and professional. I highly recommend this store for your cell service needs.

Nate, really appreciate all ya did for me.. thx for taking great care of me. Love my new phone!!! 10 STARS

Jamal was so fun to work with. Lots of patience and made me feel comfortable. He made my afternoon and visit at Verizon a great experience..Also brought me up to date on new devices,! Thank you Jamal!

Dylan was an amazing help and couldn’t have done more to help me figure out my phone. Great customer service

Great service from Jamal, Store Mgr. My questions were answered, and he explained things thoroughly.

The people there are super cool and friendly. Sebastian helped us save money and was very helpful in ever step of the process. Thanks guys

I was helped by Caleb. I came in for phone upgrade. He was extremely helpful and knowledgeable. I was the first person in the store on a Saturday morning. While I was being helped there were about 4 or 5 people that also came in. Somehow he was able to service these people while providing great service to myself. I was able to change my data plan to unlimited for basically the same price as my original plan. I ended up walking out with a new case, screen protector, and wireless charger. I am extremely happy with what I purchased, and would go back again. Thanks Caleb!

Julian was a great help. I feel so much better now

Elijah took amazing care of us during a complicated double trade in and adding two new lines. Such a great experience!

Dylan and jamal were awesome, got me everything I needed and more! All while saving money, 10/10!

Wonderful service, friendly, and helpful. Sebastian worked hard to make sure our needs were met and explained everything clearly. We are very satisfied customers!

Anthony went beyond what the normal person would do. Not only did he get our phone up and running. He was helping other customers as well. All 3 staff members worked together as a team. Nice to see. I would recommend coming to this store.

Dylan was very polite and professional. Super nice and talked us through every step! Would definitely work with him again!

See Dylan or any of the other salespeople. Nice guys and knowledgeable

Dillon was a great help in helping us setting up our Apple watched, he was very knowledgeable and nice! 10/10 :)

Had the easiest best experience today getting new phones for me and my son! Jamal was amazing and answered all of our questions and we had fun during the process. Dylan and Nate were also extremely helpful. Would definitely recommended this verizon store to everyone!

Dre was soo much help when it came time to get me a new phone. Went over all my options for me and even helped me transfer my stuff. Hes THE BEST

Jamal was absolutely amazing to work with. I came in with multiple issues from a recently purchased online phone. He took the time to call Technical Support, troubleshoot, transfer me to a new phone, wipe my old phone, and all for a more than fair price. He was thorough, professional and not pushing sales. I highly recommend this store and reaching out to Jamal if you have any issues. Ill definitely come to him if I ever have problems with my phone in the future. Thanks again!!

Elijah - cellular plus, Loveland south. Extremely helpful. Made the experience. Enjoyable.

Sebastian did a great job in helping us switch to new phones. We really enjoyed his help.Randy

Wonderful experience with Dylan. Very professional, friendly and efficient. Dylan met all our needs!!!

Great, easy experience to upgrade to a new phone!Nate was very knowledgeable and helpful getting all of my information transferred to my new phone! Definitely will be a return customer

Great, great staff.. Everyone was engaged with us and very friendly. We went in with a huge order, and truth be told it took over a week to get all the accounts, lines and new phones in and working the way we needed to, but even after 3 visits we had a very pleasant experince. The issues had nothing to do with reps or their knowledge, not even with Verizon itself. Our rep Dre worked very hard and used every trick he had to make sure we walked out happy customers. We honestly had a good time talking with everyone while issues got sorted out, it was a pleasant experience considering the hassle it was. They understood and were very apologetic about the waiting and the delays but kept in constant communication with us so we knew and understood the issues. Ask for Dre, very knowledgeable and determined to help.

Sebastian was extremely helpful. Solved my issue with dedicated service even though the store was busy. He answered all my questions and was very pleasant and fun to work with.

Sebastian did great. Quick, knowledgeable and clear communication. One of my best experiences.

Dylan was super great to work with he answered all my questions. Definitely above and beyond service so excited to have him work with me today.

Elijah at cellular plus - Loveland south. Very helpful. Made switching networks worth it.

Maddie was exceptional in helping us SENIORS. She was able to help us understand how to proceed with new information and she explained things I layman’s terms. We appreciate this outstanding employee

Sebastian was awesome to work with, he was very helpful kind, and knowledgeable. He answered all of our questions, and made sure we knew how to work our phones.

Maddie is the most patient person I have ever met. She spent hours with us today setting up our various gadgets. We are back in business again. We are two really “old” users with limited computer literacy. I would strongly suggest asking for her. I would. Thanks.

Elijah was awesome! Helped solve an issue quickly and professionally! Couldnt have gotten bettet! Thank you again Elijah!😎

Shebastian went over the top to help us get our phones set up. Patience, understanding what needs to be done, and just the outright helpfulness got us set up perfectly. Will definitely be going back. Much appreciated!

Nate did a super job of getting me up and running with a new phone. Worst start to my day became a great day ! Thanks!!!

Dre is awesome he helped out so much with getting everything set up for us!!

Dylan and Julian, were very helpful and enjoyable to work with. They helped us find the best deal and save. We are very satisfied!

Excellent customer perfect from Jamal! Got my phone stolen today and he got me taken care of with a new phone. I got in and out in less then 30 mins!

I love this location! Everyone is very helpful, I was helped by Maddie and she did a phenomenal job with any questions I had and knew what she was doing! Overall great experience and would strongly suggest going to this location and seeing Maddie. 📱😁

The store manager Jamal was extremely helpful in getting us the best deal possible, took the time to explain everything to us and made the experience the best it could be (considering the price for new phones). Good place to shop.

Everyone here was so friendly and nice. Jamal was our representative and so helpful with our phones and explained everything perfectly. Give him a 5 star.

Dre was patient and went through the process of replacing my ancient Samsung 5 at a good pace and worked around some of its handicaps.

Dylan and Julian were super helpful helping me retrieve most of the information from my broken phone. Huge help.

Sebastian was professional, helpful and found me the best deal for what I was looking for in a phone. No high pressure sales stuff! Highly recommend you see him.

The most helpful and enjoyable experience getting a new phone. Anthony was extremely helpful and communicative. Julian was also extremely helpful. The only Verizon store I’ll visit from now on

Jamal was awesome! Got us hooked up with a great deal! Fun to work with!

Awesome personal experience from start to finish!

Helped fix a problem I had, very courthouse and polite!!

Went in to replace our sons phone. Jamal helped us out and has a lot of patience. Would highly recommend him!

Anthony and Julian were great today. Wonderful service. Store teamwork was the best. Top-notch!

Dylan provided excellent service for my phone upgrade. He quickly got out the exact phone I wanted right off, and set up the plan exactly how I wanted. He was friendly and we actually became friends during appt and will keep in touch with him.

Nate was very helpful and friendly. Helped set me up with a new phone and very patient with me. Thanks!

Jamal was a great help with our transfer over from Xfinity. This process was anything but smooth but Jamal and the team talked to countless amounts of tech support from various providers to make this right fory family. Thanks for all the work in getting us transferred.

Dre helped us get the best deals and got us all set up. He did everything he could to make our experience as smooth, painless, and fun as possible

The calendar feature on my Android was not syncing w/email. Stopped into Loveland Verizon and spoke with Sebastian. He called the problem peculiar and proceeded to fix it. Voila!! My phone and email are now happily playing together once again.

We had Sebastian help us tonight with buying 2 new phones and swaping with 2 other phones. He did a fantastic job! Highly recommend him for your phone needs!

SEBATIAN DID A greT job getting me set up..JimS

Maddie was awesome! My husband and I had questions about plans and new phones and she answered them all while being patient and kind. We do have a new phone and saved money! A great experience from a great customer advocate!!

Really easy to work with, Elijah answered all my questions and got me a crazy deal!!

Dylan was great help. He was very knowledgeable in what he was selling to me. Ill definitely be coming back to this store because of him

Jamal Brown was extremely kind and helpful. He went out of his way to find the best deal for me and made my day much much better. Thanks to Jamal I am able to leave a happy customer!

Dylan, Did a great job and was very helpful

My husband and I went in to upgrade our phones and we were helped by Dylan W. He was an excellent sales and customer service representative. He was very helpful in answering our questions and made the experience pleasant & very easy. 10/10 would recommend.

Dre is very professional and very knowledgeable as always! Highly recommend.

The store closes at 8:00 but Nate is here helping me with my phone and it is already after 9:00.I received incredible customer assistance and all in a professional and personable manner.So thankful!

Super great service! Dylan and Julian were super awesome, laid back and helpful! Totally happy 😊😊

Nate was so nice he helped my brother with getting a new phone and was very helpful! Totally recommend going with Nate if you have any questions!!!

Jamal was very helpful getting my new phone set up. Very professional and helpful. Have always had great luck at this store

Anthony was very helpful today, I spent a lot of time trying to get my phone working and he fixed it fast! I would recommend him anytime.

Nate was very helpful and explained everything about my new devices in a very clear way

Dylan was highly professional with setting up with my new phone. Ease of process.

Maddie and Tawni were incredible today! I was in and out of the store in 40 minutes with a brand new phone, little money spent, and clear instructions on how to make more money off of my old phone when I leave. Tawni was in training- I would’ve never known. They were both enjoyable and easy to talk to. All employees looked professional and presentable. The store was well spread out and very clean.

Maddie was extremely helpful with the setup of getting a new phone. Very professional and understanding. Very quick, simple, and easy.very happy to enjoy my knew phone!

I went in to upgrade my phone and was met with exceptional service. Dylan greeted me immediately and was incredibly helpful. I was able to get a new phone, and because of his outstanding knowledge of the available devices and promotions I was able to get a tablet and still come in under budget. Anyone looking for A+ customer service and great prices should shop here!

Nate was very friendly and very knowledgeable. We would highly recommend him and the rest of the staff.

Extremely helpful staff, Dylan helped me work through a complex issue with my grandparents phone and fixed the problem quickly. Overall a very positive customer experience.

Jamal helped me get my new phone screen protector on my new motorola edge plus with such ease. I knew I was in good hands when I sat down at his work station. So happy with how clear this screen protector is. 😀

Staff members were polite, and very knowledgeable. Dylan had my issue resolves in short order and made sure I knew how to deal with it in future, should the need arises again. He also made sure to make sure I could reach him if needed.

I came in last night in a pretty bum mood because I accidentally smashed my phone and Martys energy completely turned me around. Marty went out of his way to make sure I was taken care of and he was very thorough regarding options and pricing. He was very clear and transparent. Very impressed with his skills and kindness. This is absolutely my new go to Verizon store for anything and everything. Thank you Marty for being an incredible human being and making my (dreaded) phone experience wonderful.

Jamal and Julian awesome crew helpfully answered all my ? Understanding keeps me coming back .

I have worked with Jamal for 3 years....he is my go-to guy! He is sooo pleasant, knowledgeable, professional and funny! I highly recommend him for all your Verizon needs! He is the BEST!!!!

Dylan was a great help and helped my grandma with transferring content. I had a very pleasant experience!

Steve Harrington (aka Sebastian) was wonderful! We had many questions, issues, and surprises and were still only there for and hour. He was super patient, professional, and to the point. Best Verizon customer service Ive had.

Dre was awesome hooking me up with a new phone he even had a gentle way of giving me the bad news of my other phone being good for a paperweight

Maddie, thanks for the patience! We changed two iPhones and two iPads . This took 2 hours but Maddie did a great job and was thorough. I would recommend her any time.

Dylan helped me set up a new phone today appreciate this man he was super friendly and had a great way of explaining things. Will be back soon .

Sebastian treated me kindly and patient for not understanding a thing about transferring my information over to a new phone and not knowing half of the information I needed to do the transfer. It was worth the fee today for this service!

Dre was fantastic he did a great job and was extremely helpful