Getting phone data transferred. Thank you TMobile Associates!!!! Amazing work.

Tyler Simmons was absolutely the best!!! I couldnt get better service. I would also like to add... the other gentleman working, also were outstanding!!!Thanks Tyler!!!

Lucas provided great customer service! Happy t-mobile customer for 21 years!

I had to go into the store because I got a brand new phone and had a few technical issues...... Christian helped me and I got to say T-Mobile you need a couple more people on hand daily much less on a Saturday...... There are always so many people in the T-Mobile store..... The Christian did a great job got my phone situated got me on my way and I do want to say thats a great T-Mobile store I dont know who the manager is but Tyler has helped me also and he is nothing but awesome

Great they took good care of us and we got a great deal! Lacus was great

Lucas sold us our phone yesterday and was absolutely wonderful in helping us get set up. And today we had to stop in with a couple questions and a little more help. Jeff answered our questions and got us set up in no time at all. All your employees at this location have been just wonderful in helping someone like me who is not very tech savvy. Thanks again

The salesman was useless (Lucas was his name). Im trying to upgrade my wifes phone and they didnt have what we wanted in stock. In addition, even though Im a long time customer in good standing, they wanted a ridiculous amount of money to get out of the terrible one plus 8 into a Samsung. One Plus phones suck, and TMobile knows it but wont do anything about it.

Just had AMAZING customer service at T-Mobile! Had to get a new phone for my daughter and ended up getting a new one for me! Aaron was so knowledgeable, patient and kind with us! I have been with T-Mobile 17 years but this was the best customer service I have received, by far! I will always come back to this location because all of their reps are great! I was watching and listening as I waited for my phone to transfer data and I was very impressed by them all! Great job T-Mobile for hiring a great bunch of young folks who truly care about their customers!

Always helpful and courteous. We love this store!

Came in this evening for a new tablet. Brayden helped us. This was our third time dealing with him. Each time he has been friendly, informative, and quick. Thanks for such excellent customer service!!

Just had the very BEST experience at this T-Mobile location! C.W. helped us with our phone upgrades and was so incredibly patient and informative! Kat helped my mom with her new phone case and accessories, and we were very satisfied with our entire visit! It’s this type of customer service that will keep me with this company for the long haul!

Horrible signal in northern COI know people with Cricket Phones who get better service than I do

We had to go back a few times and each time everyone was super kind, patient and helpful! Aaron and Kat are really great, very nice and understanding. Aaron was so knowledgeable, patient, easygoing and helpful! Kat worked so hard with our slightly confusing/crazy requests and helped us get a promotion. Top notch customer service here, I hope they both get a bonus or something:)

Yoni had my problem fixed within minutes. Fast, funny, and very friendly!Outstanding service!

The techs are always helpful, competent, kind (especially since I dont know what Im doing with my phone!)

I ❤️❤️❤️❤️ This store and ❤️❤️❤️❤️ T mobile!! I have been with them for 6 years and best decision ever!! This store is amazing!! Every person is always so sweet and happy to help!! Aaron is and was my favorite but he left!! So my next is Brayden!! He is funny and knowledgeable and always wants to help and interacts with your children!! Thanks guys!!

Amazing as always to help the customer... Brayden is one of the best guys there. Very knowledgeable and super nice guy

I’ve been to all T-mobiles in Loveland and yet this one always seems to do what I need the best. Seems to have the best knowledge for everything going on. As well as the crew here especially Christian Jones.(Dont be dumb give that man a raise if your managers here are smart he should see it happen.)

Had an issue with my phone. They were quick to fix it at no charge. Glad to have a location that is conveniently located in town.

Extremely positive experience switching to T-Mobile at this store. Sales Associate Brayden was very knowledgeable and friendly. My cell service works great now and it only took 10-15 minutes. Thanks for ending my AT&T nightmare!

I have been a T-Mobile customer for 4 years and dont plan on ever going anywhere else. I was in today with a phone I had just purchased a week ago with an issue and Christian was able to get it taken care of rather quickly. Id recommend this location to anyone looking for quality service.

Best workers in town.. i thought i had broken a screen on my phone and tablet, but turns out because of their screen protector recommendation when I got them both, it was just the protectors! 15 minutes later, 2 new coverings. Look like new! Brayden was awesome!

Always excellent service! Friendly, knowledgeable, nice staff.

I called to try and get help with turning my phone off because I Recently got Diagnosed with cancer and I’m unable to work the lady that was a Supervisor was very rude about the Situation I ended up just hanging up but I’m very disappointed no one Deserves to be treated with that little of Dignity

The team we worked with has been awesome. Yoni has made things very quick and easy and we are very satisfied with the customer service that has been provided. Highly recommend this store too anyone with t mobile. Taylor is also fantastic with customer service!

I had a very pleasant experience, I had trouble switching my carrier to T-mobile from metro pcs. Lucas A. was extremely patient and helpful. Overall amazing customer service!

Lucas was knowledgeable,fun and patient! So glad we are TMobile customers!For getting great service,Lucas is Your man!!!

I am very late in leaving this review, but a week ago I came in to replace my old phone. I was helped by Christian and he did an amazing job getting my damaged device taken care of quickly. He also got me an amazing deal on my new device at a much lower upfront cost than I was expecting. Id recommend this T-Mobile location to anyone!

Came in out of curiosity and just wanted to keep my options open. Payton welcomed me right away and was very professional at the start. I’ve been with Verizon for the past 4 years and wasn’t sure if I wanted to switch. She persuaded me to not only buy a new phone but I set up a plan and bought a few extra goodies! She was very friendly, optimistic, and smart. She knew all of her facts and I realized she was very involved in her job which is awesome! I live in Greeley and will definitely be coming back to that location! Keep it up T-Mobile

Awesome place they were really nice and got me the new note 20

The guys are always friendly & helpful every time I go in.

If you want the best why not go to the best? I had the pleasureof working with sales rep Aaron.Professionalism, expertise and excellent service by Aaron made the entire process comfortable and a pleasant experience. 5 STARS to him. I highly recommend going to him when going to this store.. Its very evident that Aaron cares and values your time. Thank you for answering all my questions and making everything more understanding for me.I would not hesitate to come back in the future. I highly recommend this Tmobile location!

Christian was very helpful and understanding. I was very frustrated when I came in as Id been on hold with T-Mobile customer support for +30 minutes with no person to talk with. He, personally, deserves a positive review 😉 Thanks Christian for all your advice ❤️

Aaron was very charismatic and knowledgeable for what phone I should get for my profession. He made sure I had all the accessories and applications to help me with my profession. Thank you, T-Mobile, for hiring the best of staff!

Ive been in numerous times for different things since November. I want to say C.W., Jeff and Payton were all wonderful. I have to give a special thanks to Payton she was extremely helpful, and dealt with me majority of the times. I really can not thank you all enough for you trying to help with my brothers phone, and taking care of me. Great customer service. Ive been with T-mobile for 11 years and have never experienced the customer service this store has. Your doing it right! Thank you.

I never thought I could leave a ranting review over a cellphone purchase and provider switch UNTIL we met Christian at this location. He was beyond knowledgeable on every single phone. We haven’t had a new phone in a couple of years and he was able to compare every single phone we were considering. He really helped us make the right choice individually when selecting a phone based on the features that are important to us. My hubby and I have been married 5 years and the only thing we never switched into both of our names was our phone plans because we were overwhelmed by the concept and thought we had contracts.... Christian walked us through everything! I wasn’t even going to switch companies let alone get a new phone- just my hubby was, but he knew his deals! He noticed my iPhone was old but in pristine condition so he let me know there was a huge promotion going on where they give you $600 credit towards a new phone. I seriously thought it was too good to be true and some sort of sales scam but 100%! Christian didn’t try to up sell us for a more expensive product, he really made sure we got what he want. He has the best screen applying abilities ever! That alone was worth it. We were so happy with our experience! Thank you!Ps, the iPhone takes better pics :)

Thanks for the help. Enjoyed working with your team.

Quick and easy to deal with. Smart people.

I needed help downloading pictures /videos from my T-Mobile phone to my computer. Braden is a great young man who took the time to show me how to do it. He also answered several other questions I had . If your not tech savvy Braden and the manager will help you. Thanks so much.

I would give this location more stars if I could. I dread having to buy a new phone because I always feel pressured into buying something I don’t need or want. When I went in, I was greeted by all three employees and each of them helped me at one point. They worked as a team like a well oiled machine. All of them were friendly, professional and knowledgable about the products. A special thanks to Brandon who patiently answered every question I had and encouraged me to call or come back with any other questions I had. Best T-Mobile location in Loveland and the surrounding area!

Great atmosphere!Went in for a new phone and came out with new phone, watch, etc...Brayden was super helpful and knowledgeable!5 stars!

👍👏 Jeff!! 👏👍 is the man! Good vibe..down to earth, chill kinda guy! Very friendly and kind! Great hair! Always nice going in and seeing him smile and being so polite and kind. Does job very well. I recommend Jeff !! Oh his name is Jeff.. 😎

Jeff and Christian are excellent. I was in the store a month ago looking at my options. I spoke with Jeff and really enjoyed his professionalism and candor. I didnt upgrade that day because I had just missed the window on a recent s10 promo. I told him Id be back in a month. So, tonight I went in and spoke with Jeff and Christian about upgrading my phone. They each provided a great deal of product knowledge and within minutes, I bought a new Galaxy. Christian provided the data swap and setup. It was the best experience Ive ever had in a phone store. Ive been a T-Mobile customer for over 9 years--Jeff and Christian made sure that I have absolutely no reason to take my business anywhere else. THANKS!

Several weeks ago I was having some major phone issues and ended up at this T-mobile location 4x in one week. This isnt the closest T-mobile location to my home but after the first time in, I went out of my way every other time to come here. I was helped every time by Yoni and he was amazing to work with! I am very grateful to have met and been helped by him - he did so much to alleviate the stress of my situation! Thank you very very much, Yoni!

Jeff is a very professional! He is very helpful, take pride in helping customer,and has prompt answers to our questions. Ive been in this store since he started. Great person has a great character as well. Much pleased with his service for others.

Yes this kid did an amazing job...high level of professionalism in all aspects of the business! His name is Christian jones.

CW and Brayden were very nice and helpful while getting my new phone. highly recommend!!

Im Steve rounsville been with t-mobile 11 years and had a phone transfer issue and Christian Jones stepped up and took charge of the situation and got the results I wanted . i dont do reviews normally but feel Christian deserves an atta boy. Thank you Steve rounsville.

I had a great experience in here considering the circumstances but I had my phone stolen and Payton helped me at first with trying to get an old phone running but when that didnt work found a new phone. I am not very technically inclined and her patience with me was very much appreciated. Thanks

I just switched from 12 years with Verizon to T-Mobile. They have plans that are amazing, more than what Verizon can meet. The clerk I was dealing with, Jeff was fantastic! He was super knowledgeable, funny, patient and explained everything. Even his Co-worker was a delight.Thanks T-Mobile and thanks Jeff!

The staff was very attentive and helpful! First time using a I phone Xr they made sure I knew what I was doing before I left! Thanks for the great survive I don’t remember the gentleman’s name but he is either a manager or district manager he did a wonderful job!

Ive had a great experience with this store and customer service from Brayden. Everyone there is very helpful but he definitely deserves commendation for his positive attitude and knowledge. He has assisted me twice and each time is very patient and keeps smiling through whatever problem hes solved for me. As a company, I feel T-Mobile has vastly improved their service overall in the past few years. I bought a hot spot device that failed a week after I put it into use, but was just out of warranty, and our son contacted the president of the company, who then made things right with his personal apology. I highly recommend T-Mobile and this store in particular!

I had a problem with my bill- I was overcharged by $20.00 and stopped by T Mobile on Garfield Avenue in Loveland CO. A very polite, friendly associate by the name of Christian Jones waited on me, explained what happened, credited my account and explained future billing. He is an AWESOME, polite, friendly and knowledgeable employee. T Mobile is very fortunate to have this young gentleman as an employee!

Very awesome service and people.

The employee was awesome very helpful and friendly.

Kat is terrific! I couldn’t be more please with my experience at this store!Customer service A+UPDATE: One year later, I needed assistance and was helped by Brayden.So helpful and friendly. The quality of customer service holds true. Thank you!UPDATE: Again, very pleased with my experience at this store.Christian is another great example of high quality customer service!Thanks again.

Jeff is the bomb dot com, been here for over two years. these guys know their stuff, best store of any T mobile Ive been to. If you need a new phone or new plan or anything, see my man Jeff

Upgraded my phone, was told my options and suggested accessories I might want without pushing something.Jeff answered all questions, helped set up some options on my new phone and transferred everything over.Was very pleased with all the help and info.

Awesome store! I was helped by Brayden, I believe. Fast and wonderful experience:)

Christian was awesome. answered all questions and was a great help. Need more people in the world like him.

Jeff made my experience unforgettable, I had an unfortunate mishap with a device and needed help getting it fixed. I was fairly new when it comes to device protection and what to do if it is broken. He had to deal with me at my worst when it came down to it and for that I’m truly sorry. But he handled it in the most professional manner and honestly made things easier for me in the end. I happened to need new screen covers and stopped in and immediately he remembered me! Seriously! Talked for a few while he put my screen covers on and totally made my day. Great job Jeff!

Always helpful and keeping me up to date! Love these guys

Brayden did an outstanding job getting me set up with a phone and a line. Great experience and great customer service.

Brayden is great, so helpful and kind. A very nice gentleman

Brayden Rocks! Super helpful. Felt like we were hanging with an old friend. Switch now from the darkside so you can enjoy the light!

Wait time was very short, all staff were incredibly friendly and Brayden was especially good humored!! We always enjoy visiting this store!

Brayden was beyond amazing! The whole staff is so helpful, not to mention makes buying a phone a fun process! This is the only T-Mobile store you should ever go to! Thanks guys!

Have had great experiences every time I go into the store. Staff is patient and understanding and always does there most to help out!

Will never return to the store few months ago my son had issues there so I thought Id give them second chance. Well today I was invisible for 10 minutes I walked in the door at the same time as another man guess they assumed we were together but we were never asked. I will never return to this location Fall River by far is the better customer service location.

Jeff is very knowledgeable, courtious and freindly. Notably, he noticed my wife walked with a cane and had us sit down to help us. Best customer service we have encountered in a very long time!

Brayden is seriously the cutest salesman whose ever helped me. Also very helpful when I went in to get my phone fixed, apparently the battery just died so he charged it for me! You see, I went to a private Christian school where we were never allowed to have cell phones, so my ignorance was abruptly rectified thanks to Brayden and his in depth knowledge. Thanks T-Mobile!

Spectacular customer service. Brayden was easy to understand, knowledgeable and helpful with any questions I had.

Was with T-Mobile for years - left and now I am back thanks to Payton. Excellent employees - very smart * professional * helpful and fun.

The customer service here is great and they were able to find us the best deal for our family. Very nice staff and they were very helpful.

Ive 🐝 here twice today with my new phone and have been treated well and given excellent service.

Braden just saved me! My phone was suffering from water damage and he reloaded my new phone thinking that the only thing he could save were my backed up photos.. I was in serious need of all my contacts for my work...he took the extra time to try and get them for me and it finally worked. Im beyond grateful... Yea Brayden and T mobile!!!!

Had an awesome experience at this tmobile! If youre looking for great deals and even better customers service, go see Jeff!

Always nice to go in. I didnt get my screen protector from Pure Gear. So that us why I went in. But the clerk gave me the Pure Gear phone # to call Pure Gear, but they were closed. Its Not T:Moble fault. It be over a week and I didnt get my screen protector. So I am really upset with PURE GEAR.

Brayden at T Mobile helped me switch to the new iPhone XR and I absolutely love it! He was a very great salesman and awesome support! Helped me with learning the new device because this is the first iPhone I’ve ever owned! I recommend Brayden to help anyone with anything at T Mobile!

Aaron was very helpful! All my experiences in this store have been positive- great employees!

Great staff got what we needed just takes longer than you think it will even without a crowd. Faster than the store further east.

The employee, Kat, was very friendly, knowledgeable, and very helpful. She was able to answer all my questions and help me with aps on my phone. She even went out to my car and set up my bluetooth. She went above and beyond to help me.

Ill preface this with saying Ive been with TMobile for over a decade with zero issues, until moving to Loveland and visiting this location.Went in to get my autopay info changed with the new billing address, simple enough... Except three separate people could not do it over the course of three months. Totally unacceptable! Its bad enough getting my service completely deactivated despite having zero issues for so many years and so many moves... but when the employees here cant even set up a new card for autopay? Every month the same thing is said by the people at this store: looks like last time they didnt set it up, let me fix this. Well, three months later, surprise surprise I get my service deactivated AGAIN saying I dont have any autopay set up. I cant even get into my online account because the first person at this location completely closed my account when they tried to fix it and my online account has never worked since. Tired of coming into this location only to have the same issue repeat and interfere with the rest of my life. Its been a good run, but guess its time to find a provider that doesnt completely butcher simple requests.

Excellent customer service and very helpful in getting what I needed. Definitely would recommend to friends and family.

Loveland t-mobime has the best employees. Normally i dread going to the phone store. Thus time i actually enjoyed it! Jeff took the time i needed while also helping orher customers. I was treated with kindness and patience. Jeffs sense of humor was an added bonus! I will not hesitate to go back there for additional help. Thanks Jeff. Well done sir!I also need to mention that the two gentlemen working there today had a great camaraderie.

Sunday afternoon around 3p.m. Two people working each with customers when I arrive. One other couple waiting ahead of me. Im there to make a purchase and stood around for 22 minutes before its my turn. Then waited another 16 minutes for a damn receipt. Not my idea of great customer service and I was quickly reminded of the reason why I detest going into the T-Mobile store for anything! So,I wasnt surprised today to see that nothing has changed. Needless to say, Im not a very happy customer!

It was a wonderful experience. Everyone was very helpful!

Brayden was so very nice, very helpful and very knowledgeable with purchase of iPhone and Samsung phone and accessories.

They are Awesome!!! Jeff has always been great, most helpful, professional and complete!

We just switched from Verizon and have been nothing but happy with our service. The staff is always friendly and helpful when Im in the store.

CW at T-Mobile helped me so much I recommend going to him

All of the staff at this store are extremely helpful and knowledgeable, especially C.W. and Jeff. Thanks for helping us cut down the cost of our bill and getting my new phone set up!

Over 3 years since Ive service with them and get a bill for $4.65. When you call they tell you to go in when you go in they say call.

Folks this is the BEST T-Mobile Store and ask for Jeff! #PeriodId been with Cricket a few months shy of 20yrs. I was getting tired of hearing how some of my friends were getting these cool offers from T-Mobile JUST FOR BEING A CUSTOMER!! I NEVER RECEIVED ANYTHING from Cricket EVER. So, I did my research (5 months worth) between major & small carriers and for us, T-mobile was the one.After alllllll the research I thought ok, sure seein n readin is 1 thing but now I need to get 2 a store & talk 2 a representative and really get the gossip/down-low. BUT WHICH STORE? I live in the Denver Metro and Im not a fan of ANY customer service down here (excluding small businesses). A fam member happened to live in Loveland and so I put her to the test. Told her to go to a T-Mobile store and ask questions. NOT ONCE BUT SEVERAL TIMES (to me this ALWAYS will show you if its what and who you want to do business with).To try n keep this review short, she met a WONDERFUL gentleman named Jeff and told me the store on Garfield St and Jeff WAS THE PLACE! So I made it up there and he was even better than expected. FRICKIN knowledgeable, AMAZING AMAZING personality, FRIENDLY, kind, fast but not too fast. Answered EVERY question (even some annoyin ones). He went over in DETAIL the contract/plan, switched our phones over to the new ones, explained how some of the phones work (mine was super old), gave me the websites, customer service number, told me to call for anything. Im officially after 20yrs with Cricket a T-Mobile customer and if all goes as expected, plan to be for quite some time.Jeff is a RARE employee you can only PRAY to find anywhere you go. I watched his interaction with other customers and the ins and outs of the store deliveries and was just blown away at how well he handled it ALL. Never flustered, NEVER a sour note. Great multitasker. Careful T-Mobile I may tell my boss to hire him within our company #wink!! Bottom line, thank you T-Mobile but THANK YOU Jeff for being exactly who you are and for the AMAZING service you provided (lol and still providing my fam member), youre a rare gem and priceless!

I came into this location and worked with Payton. She was super helpful and took really good care of me!

Got a new phone, had to go back many times for tutorials, and all the staff was amazing ! smiles, and handle the problem and try to explain to me .... GREAT service here.

The staff here was so helpful! T-Mobile is a pain but I appreciate the local help. Glad we have a store here now. 😀

The staff is always wonderful, I just always feel bent over by T-mobile itself. I pay my bill on the 25th faithfully. They renew data on the 5th...

Jeff was an excellent rep! Quick, fast, very informative, and personable!!

Victor was super kind and helpful!