The furniture is beautiful, high quality, and will last for years. The people are very friendly and extremely efficient. In the spring I purchased a couch and loveseat which are so comfortable and show no signs of wear and tear. Recently, I ordered a matching ottoman so I can put my feet up and really relax. Thank you La-Z-Boy!

We used Kristen as our designer and she nailed it! She helped us pick out furniture that we love and can use for years to come. The fabric pieces look great and the leather couch is beautiful. Well worth the wait!

Very friendly and helpful staff. The free custom design service is great. The quality of the furniture is so much better than all the chain stores.The ONLY reason Im not giving 5 stars was because of the actual purchasing phase. I asked if prices were negotiable and given a flat NO, Im giving you the 30% off by the designer. The salesperson told us we had 3 days to cancel or make changes. Our designer said they cant cancel, only make changes. That is a lie period. I almost canceled because of this.. Not the best ending to a really nice experience.

Great service so far. Met with Kristen for ideas on pieces and fabric. Ordering process was easy. I was advised 6 months, so we will see how accurate that is. So far, very pleased

Found salesman pleasant but felt he did not disclose enough about fabric and delivery. I have had second thought about the color I chose and am trying to justify coming back to store to discuss it. Also AFTER I signed everything and gave him my credit card, I asked about the delivery date....not until March or April !!! I love the style of the chair and Lazy Boy quality but disappointed in other things.

Wonderful purchase experience! Store manager, Nare, was very patient with us and accommodated our many requests. We ended up ordering exactly what we were looking for at a fair price. Highly satisfied!

Great customer service. Love our new soda (with manual recliners)

Excellent customer service. Quality furniture. We’ve shopped here a few times over the years and am very pleased with what we bought and the great customer care we have received. Highly recommend LazyBoy Furniture.

Helpful and friendly when placing order. Waited about 7 months for delivery. Everything was to be delivered together but area rug needed to finish room and then not delivered on day requested. Hopefully delivered this week.

We love our chairs but wish we didn’t have to wait 6 months to get them.

I ordered a recliner in May. I was told it would be back ordered until July. With the Covid-19 and the way everything is being delayed, I was ok with that. We put our deposits down and waited. I called in the beginning of August to see where the order was and they told me it was complete, just waiting for a full truck so it can be shipped and they would call when it arrived. 4 weeks later I hadn’t heard anything yet, so I called for a status update. My recliner had been sitting in their warehouse for over a week. They had no explanation as to why i was not contacted for delivery. Then I had to wait a another week to even get it delivered. I love the recliner, I will even give Laz-y-boy a pass due to current labor shortages. I do hope they get this figured out and get back to the quality customer service we have been used to.

The pictures below are of the issues we had with our furniture. The frame was broken on the couch, cushions layers delaminated, pillows and back cushions under-stuffed... We spent months working with Comfort Care who handles the warranties. Finally, our sales person and the store manager intervened. The full furniture set was replaced. The new set is nothing like the lemons we were originally sent. So, if you arent satisfied with your purchase follow up. The first couch and loveseat were absolutely horrible. The replacements are amazing. Heres hoping that the second set is representative of the norm.

Great experience. Pat, our salesman,gave us details and gave us time to shop without interuption. We normally dont buy on our first visit, but we felt at ease and bought. No second guesses.

We had a very positive experience! Pat was wonderful as he didn’t push us or make us feel pressured to buy...we told him what we were looking for and he showed us several options. We are very happy with what we purchased and would highly recommend Pat!

Mr.Ryan was very knowledgeable about the specific recliner I wanted to purchase. He is very personable and easy to work with. I will definitely be back for more furniture. Thank you

This was the best experience I have had purchasing furniture. The staff was gracious when I first came in. Nari, the store manager, was very warm and professional. He sat down with me and took his time to help me choose from a wide array of textures, materials, styles, and colors the best upholstery option for the accent chairs that would work well with my living room. I did not feel rushed. My expectations were most definitely surpassed. Would give more than 5 stars if it was an option. I look forward to shopping for some more items in the very near future from this Laz-y-boy store. I was thoroughly impressed.

Really good sales person Rebecca was very informative explained everything knew her product was extremely nice to us .in these times of sales people being short with the customer she was totally a pleasure to deal with we will be a return customer for sure when needed.Thank you.i hope the time frame for delivery is as well as the sale.

Delivery guys were great, loving the new reclining sofa. Great service

The service was especially great. Sue was so patient with us, giving us the time we needed to decide. We actually called few days later, she was able to go beyond getting exactly what Id wanted, and I was able to pick up the day I called! Too no time at all once we got there, everything was ready. Highly recommend this store, all the associates were more than friendly and personable. The treatment was memorable and worth going back for!

If you need furniture and you want it to last and get detailed attention, go to Lazy Boy!!!! Seriously, my husband went in just to look around and see what they had. I have always known lazy boy as a “grandma shop”. IT IS NOT! We had Nare who is the store manager come up to us and asked what we were looking for. He listened to everything we had to say, or budget, and our style. It wasn’t a quick in and out, they scheduled time to walk through and see what we liked and talked us through it all. After we got done, he had us connect with their designer Kristin. She came to our house, took measurements, and pictures. We came in that next week and she had our home all planned out! They stayed in our budget AND helped us with the financing. They are a 10/10!!Update: Still amazing!! They kept us up to date with any furniture that needs reordered or whatever. The delivery guys did AMAZING. They got everything in and together for us.

At her doctor’s recommendation, I went in mid-January to buy a lift chair for my elderly mother who was recovering from COVID, and was too weak to get up by herself. The salesman told me the chair would arrive the “first week of February.” I expressed my disappointment that there was no way to get it for her faster, but decided to go ahead. Only after I paid, the salesman said someone would call “the first or second week of February.” I should’ve cancelled the sale right then.Mid-February rolls around, and no chair. So I call and I’m told there’s been a delay and it will be the first week of March.Mid-March rolls around, and I’m told there’s still a delay, and it will be mid-April. I asked to speak to the store manager at the point, who was not available. I was promised he’d call me back the next week.I never got a call from the manager, but did get a call from someone at the store a few days later saying the chair was ready. So my “first week of February” chair finally got delivered on March 31st. And I’m still waiting on that call from the store manager. I’ll never shop here again, nor simply because of the delay, but because management obviously doesn’t care about their customers enough to give me the courtesy of a call back.

Our salesman Pat has worked at Lazboy for over 30 years. He was great and knows everything about their products. The store was clean and the service was great!

Pat was professional, friendly, and helpful. We found the perfect chair and Pat called the next day to talk about delivery.

We intended to get a new sofa. As we looked, Colin greeted us and helped with models. After comparing several items we decided on one which fortunately was in stock and will be delivered next week. Your team processed the order and advised of all options. Thank you for continuing to offer interesting products.

We had a very good experience at Lazy Boy store in Loveland. The salespeople were knowledgeable of their merchandise and made a point to address our needs. There was no pressure to make a quick decision. We looked one day and returned the following day to make our final decision. We were very satisfied.

Worst customer service ever received. Never got the table that had been in the warehouse for weeks. Most disturbing was the Associate (Terry) who promised to look into this and call back ( no call, and was even Off the day he was supposed to call), followed by the MANAGER ( Nurry) who also never followed up and was also conveniently off the following day. I canceled our order!

We wanted new furniture for a long time but we’re afraid of it not fitting size-wise in our room. Their designer came out and took measurements and put together something we are so excited to see and can’t wait for it to arrive!

Bill Essen was very personable and professional. He answered all my questions and took the time to explain, in detail, all the recliners Lazy Boy has to offer. He afforded me the opportunity to take my time in selecting the perfect recliner. My delivery experience was on time, quick and without incident. Both Alejandro and Engel were courteous and very efficient. Oh, and the recliner is absolutely incredible! My expectations were exceeded from the time I walked into the store to the delivery of my new Lazy Boy recliner. Couldn’t be more pleased. Thank you!

Bought a $899 jasper recliner. Got 30% off during presidents day sale. It has a indentation on right arm rest and makes a creaking sound when you sit down on it or rock on it. Instead of then saying bring it back in and well take care of it (literally week old) I had to set up a service appointment. Chair is very comfy darn. The whole reason I bought new and not used (cheap) was because of my experience of rocker recliners either squeaking or creaking during any movement. Should have asked me to bring back in. I understand it was on clearance but almost $700 after 30% off Id expect to have it replaced with same model same price, especially since I made it known I was coming back to buy more things (area rug, that $99 picture, end tables and lamps. I see nothing but issues down the road with this chair regardless of service techs. I can see then right now coming out and just spraying lubricant on it. What about the indentation on right arm?Will change review if they read this and decide to just replace it. Theyll earn my business back and gain respect plus a few grand more on home furnishings. Ps, I really do like that deer picture my sales person was trying to sell me. The ball is in there court. How much do you want my repeat business? This is no jab at my sales women. Very nice ladyEdit: 6 months later, after spending $700 on this chair the fabric is falling apart. I live by myself and have no animals. After my original review they sent out a service tech to fix the “squeaking” noise this chair was making within the first month or so of ownership. They tightened up some screws and it seemed to fix the issue but the “squeaking” is back along with the fabric fraying. I don’t sit much in this chair other than nights I’m having difficulty sleeping due to back pain. I’d expect a recliner that retailed for $999 to last much longer than the 6 months I’ve owned it. I really don’t think it would matter much at all if they came out and replaced the whole recliner with the exact same one. This is why I wanted them to let me switch it out for a different one (even if I had to pay extra for it). I’ll be lucky if this recliner last me a full year. I’m very disappointed as I thought recliners from lazy boy were the best in the business. Unless lazy boy is willing to make things right by coming and picking this thing up and replacing it with a different one i just don’t see why I would be a returning customer. I’ll edit this review if they make things right. What a disappointment as this recliner is comfortable but it surely wasn’t made with “longevity” in mind.

Our sales representative was extremely knowledgeable, professional and friendly.

I took my Aunt to get a couch with a deeper depth. Patrick Ryan waited on us and was amazing. Was very knowledgeable of their products and about the company. He has excellent customer service skills. My Aunt was so happy when we left and it was all because of Patrick. I highly suggest if you should visit the store to ask for him. You will not be disappointed.

Great insight on figuring out our needs and pointing us in the right direction.

Because of my past 20 years with my personal La-Z-y Boy recliner and the quality of its furniture, I went to Loveland, Ohio, La-Z-y Boy for a new recliner. The store had a huge display.The Sales Associate, Janet Johnson, was exceptional. She helped my wife and me select the best recliner to meet our needs. Due to its special features, it was special ordered. Through the build process, Janet kept track of the order and informed us of the status. When it was delivered, the installation crew was efficient. Before they left, they repeatedly ask if I had questions about the chair. They answered all my questions. I was happy with the installation.My experience with the La-Z-y Boy products, the Loveland, Ohio, store, the Sales Associate, Janet Johnson, and the recliners quality, has been exceptional.

Everyone knows La-Z-Boy makes and sells great furniture. While out shopping, my wife saw a recliner she really liked at the store in Loveland. We have recliners, but this was the finest recliner she had ever used and enjoyed. It not only reclined all the way back, but it also rocked, glided, and swiveled. The problem was it was expensive, though it was a beautiful fully leather chair that matched our other furniture in our living room wonderfully. Having a 30% off sale really helped. Since the store was packed, I just sat in the chair. Within 5 minutes a young salesman came to sell me the recliner. He was kind and efficient. Making my wife happy isone of my joys. I bought the beautiful, comfortable, leather recliner. Hopefully, it will arrive before Christmas to be her Christmas present.

Kaitlyn was very knowledgeable about the products and provided helpful suggestions for the type of furniture we were seeking. She was easy to talk to and gave us exactly the information we needed to make a decision.

Old recliner died, The whole process was done in about 30 minutes. Service was great.

Friendly, helpful staff. Pleasant experience!

Helpful staff! Excellent and patient guidance from the design team. Higher quality than discount furniture locations, without the cost of ultra-premium furniture stores.Expect LONG delays in custom furniture, but that is the global furniture supply chain, not a reflection of La-Z-Boy.

Great experience, Our sales associate Janet Johnson was perfect.

Very friendly,, knowledgeable, and courteous service. Sales staff went out of their way to make sure I was choosing the right recliner for me.

Actually ten stars would be appropriate. On Wednesday August 12, 2020 I and my sisters arrived at the Loveland, OH store. We had the pleasure of meeting with Katelyn Goins, Design Assistant. A truly asset to the Lazy Boy origination. Great personality, very knowable, explained in detail the several features the Finley power recliner has to offer. Katelyn, was helpful in selection the upholstery for the recliner. Katelyn explained the various types of upholstery regarding spills, stains and cleaning. My sister is recovering from a serious illness and appreciated the detail information Katelyn explained including the construction of the recliner. Marshas, career was in nursing, as a BSN, RN for a major hospital in the greater Cincinnati, OH area. Which Katelyn included a discount of an appreciated amount. Please share this survey with Katelyn Goins your BEST associate. Be Well, Be Safe

The designer Nare was more than fantastic in our experience to get a couch for the space we have. His demeanor was not overbearing in sales, he was more concerned about matching exactly what my husband and I wanted than selling us the pieces in the showroom. His honesty and wholesome passion about his profession made him charming and extremely easy to work with. Not just easy, but I WANTED to continue working with him. By the end of it all, I can say with pride Im confident in my purchase and I greatly appreciated his approach to showing me various differences in the exercises we went through. I am grateful for having Nare (Nar-eh) as our sales person than his fellow associates who did not appear that they wanted to be there, or disappointed. Ive had La-Z-boy furniture in my childhood home and I am pleased to walk away having such a great experience and excited for my new couch. Although on the operational side it is a 4-7 month wait period for our custom couch, the price was unbelievably affordable for the size, color, fabric, design, plushiness, and overall discussion about the space the piece will fit in. Cannot imagine trying to get this price for my confidence ordering something online. 10/10 will go back to Nare for his advice again and whatever next piece I need.

I arrived at Lazy Boy with a long list of requirements, the most important that I be able to drive home with a recliner that day. Nare could not have been more helpful and made it happen!

We have purchased couches and recliners from LazyBoy for over 20 yrs. This was a above and beyond experence. Pat was our sales man and did an excellent job. Very competent, through, and kind. Thank you for you care and concern and listening to what we said. I love that LazyBoy is made in America. We will continue to purchase these wonderful products.

We looked at a lot of couches and chair. The salesman was very helpful. I thought the price was high, even though they were having 30 percent off. We waited a long time for it to be finished.We went back and bought pillows to go on the couch and changed the financing.Very happy with their helpfulness.

Our designer was great to work with as we shopped for living room furniture. She created two unique layouts with unique furniture options.

Really can not say enough great things about this la-z-boy location! We worked with Pat to get our new couch and I would recommend him to anyone I know. He was very understanding about our budget and timeline, we never felt pressured to make a deal but he also made it seem like we were part of the family and that he really cared about us. We’ll be back to work with this amazing team to fill the rest of our apartment soon!

Bought a recliner for my husbands birthday was told it would be delivered in 2 weeks. No call after 2 weeks- called store and they couldn’t help had to have customer service call me back. A day later get a call from customer service saying could be in a just a few days but not sure? Then get a email stating would not be shipped to the store until March 24th. I purchased the chair on Feb. 3rd. I feel like the salesmen told me two weeks just to get the sale knowing it wouldn’t be in until March 24th. Feeling very frustrated an feel like I got taken advantage of.

Our La-z-boy experience was great. My husband and I were looking for a pair of recliners. We were approached by Nari, who offered help but allowed us to roam the merchandise at our leisure, and un-pressured.When we decided on a chair, Nari researched his supply. He suggested we order 2 chairs from the same fabric lots, he worked out a price cut and delivery details. Nari was very knowledgeable and easy to work with. My husband, retired from sales, was very impressed.Of note, we have shopped at La-z-boy several times over the past 30 years and have always been pleased with our purchases.We left the store very satisfied and with 2 free gifts!

Excellent experience. The people at the store were very helpful. There was no pressure to buy anything and if they did not know the answer they were quick to find an answer for us. Lindsey did a fantastic job! We will definitely buy from them again.

We arrived an hour before closing and were happy that we were able to find what we needed quickly. The staff gave us just enough help without hovering, which is exactly what we needed. The showroom was very nice and well organized for browsing and getting right to what we wanted to look at and try out.

Collin was my sales rep, a very polite and attentive young man. He was, as I ask, relatively new. Even so he answered all my questions and if he was uncertain did a double check. I especially liked the values customer feeling I received from home and all the staff at Montgomery Rd. Lazy Boy. Im so happy with my beautiful new loveseat.

Was greeted as we walked in, then left to shop. I appreciate that. Once we decided on our purchase, our salesman explained the options available and checked us out. I never felt pressured, or like someone was watching every move. as I have at other furniture stores. Waiting on delivery.

Huge collection of home furniture. However they have few office desks/ chairs

Very good service-was greeted promptly and had all my questions answered by Murray

Great experience shopping for our new chair! No pressure sales but very knowledgeable and helpful!

Found a beautiful chair and table. My sales associate really helped me in the vision I wanted for my room.

I was able to purchase a high quality and incrediblely comfortable leather rocker recliner. Anne, Pat and Lindsey made sure the chair was exactly what I wanted, adding a needed swivel base. There was none of the high pressure sales tactics. All the staff were friendly and knowledgeable. Since Im older I appreciate all staff were wearing masks. My spouse and I both had a great experience and recommend this Lazy Boy store.

Delivery crew was fantastic. Quick and neat. Great products as well.

Great customer service. Feel bad I do not remember her name but excellent service.

Extremely knowledgeable sales people who were helpful but not pushy or overbearing. We had a great experience and would shop there again in the future.

Janet was super patient and helpful! I will definitely come back to buy another piece of furniture in the future.

Our sales person named Kaitlyn was absolutely fabulous. Extremely patient and informative. I could not have asked for a better sales person than Kaitlyn. I would buy from her again in a heartbeat.Ted Fuertges

At 2:00 on Sunday afternoon I called the La Z Boy store on Montgomery Road in Cincinnati, Ohio. Pat answered the phone. I asked him if he had any extra tall recliners on the floor that we could come see. He knew immediately that he had 5 different ones on the floor. My husband and I headed over to the store around 4pm, met with Pat, who was extremely helpful, knowledgeable, and friendly. Because of Pat, we felt like we had enough information to go ahead and make our purchase. Thank you, Pat, for making our transaction so easy! We hope our paths cross again!

Very friendly salesperson on the phone and in person. I was very pleased that what I wanted was in stock and could be delivered within 3 days. Beautiful showroom and decor too.

Had some issues with my original purchase but Leslie stepped in to clear those up and stand behind the product. Very impressed with the service and looking forward to taking delivery of my new chair. Both reasons I own other Lazy-boy furniture and will continue to do so.

Great service from Kaytlin.. Even when we came back a couple days later to purchase the chair.

Merrit the store manager was amazing, We had a issue with a prior peice of furniture, to which La-Z-Boy stood by their good name. We went in and met with Merrit and within a hour had all issues resolved. Thank you for your extraordinary service. We will continue to shop La-Z-Boy of Loveland, OH

The sales team was above and beyond. We couldnt be happier with our experience at La-Z-Boy

Very nice professional sales rep. Took a nice percentage off. Did not tell us how much the extended warranty was or that the delivery fee was 99 dollars or that there was a $40 fee for taking a chair off the floor. I thought the delivery fee was high and the 40 dollar fee for taking a floor model was slightly ridiculous. Especially since the chair was originally marked at $3600 . Otherwise nice staff and I have heard the extended warranty is worth the $215 fee

Staff was very professional and friendly. I was in and out of the store rather quickly after purchasing everything I needed.

We just purchased a sofa, two chairs, and an ottoman. Our sales person, Pat Ryan, rang up our order with the fabric and had given us our price quote but then we reminded him we were planning to purchase in the renewed leather which was an upgrade from the fabric. It was a small oversight and Pat automatically adjusted our price to what he originally quoted. It was unnecessary but very much appreciated and a great positive customer service experience.

We had gone to Ashley Home Furnishings and looked there and found a few nice pieces. However, when we arrived at La-Z-Boy, we were met by Nare the manager. He not only took the time to show us what they had, but he listen to our specific needs and offered suggestions to improve our purchase. The comparison in his knowledge to that of the Ashley sales person was a night and day differene. We are certain that we purchased exactly what we wanted and needed without any pressure sales tactics. The price was just a little more than Ashley, but the improvements and warrenty were so much better. We must definately will look at La-Z-Boy again for our furniture purchases.RPM

Love the chairs. They are beautiful.

Katelyn was the associate who helped us on two occasions. We came in looking for a loveseat and possibly a matching chair but were unsure if we wanted recliners or not. She had great suggestions, knew the products well and helped us zero in on styles and options we liked. She has a great eye for fabrics too and was very patient with our dozens of questions. Once we were ready to purchase, the manager asked us about our experience and we had only good tings to say. He was also great to talk to, worked with us on financing options and had good things to say about Katelyn. The store has a wide variety of selections without being overwhelming like some of the huge stores can be. Highly recommend this store!

Sales staff was very helpful. The showroom is spacious and beautiful, however in stock very limited and they emailed my husband about his soon to be Christmas present.

The staff at the Loveland store are friendly, helpful, and patient. They allowed me to take as much time as I needed to decide if I wanted to make a purchase or not. They were not pushy. Their expertise about the products in combination with their free room designer program led to me deciding to renovate my family room. I am very excited about what we purchased and can’t wait for it to be delivered! I highly recommend this store to anyone who is looking for new furniture.

Denise was very helpful and pleasant to work with. Will definitely look for her again.

Bill Essen was very helpful and patient while we were trying out the different sofa models. Unfortunately, the Luke duo model was unavailable at this location, but, with Bills guidance, we found the Bennett model and decided that it would fit in nicely with pieces we already have in the space. He, then, helped us choose a fabric that would work for our needs and look great in our living room. Overall, a great experience. We cant wait to get our new sofa!

I bought a beautiful wall hugger recliner in July for my disabled brother. He has had La Z Boy recliners for at least 15 years plus. He cannot lay in a bed due to his back. When I went into the Loveland Store to purchase the chair, I had no idea what to get. I told Ann, my salesperson, my circumstances that I needed it that day and the financial limitations. She recommended this amazing recliner that was on sale. She made arrangements and had it approved by Pat, the General Manager, so that I could put it in my car to take to my brother. There were chairs in their warehouse just like the one I bought. Their policy is to have the chair delivered but they understood my urgent need. I will never forget that! The professionalism and concern went above and beyond! I would highly recommend that store and thank you, Ann and Pat, for helping me. My brother loves the chair.

Clean store, knowledgeable professional staff

Visited store looking for sleeper sofa. Good quality. Especially liked the salesperson. She was attentive and helpful But did not pretend to know everything about the product. What she didnt know she asked her manager and also looked up the info using available resources. We decided to buy from La-Z-Boy because of the quality of both the salesperson and the sofa

Great service and great selection. The updated trendy styles and options make this a great choice!

My experience was wonderful. Katelyn my sales person was patient and knowledgeable and walked me through every step over 3 visits to the store. The design appointment was really helpful and made all my decisions easier. I’m excited to get all my furnishings.

I went in on Thursday and was told that the product I wanted there were 10 in stock at the store and was excited to have an early Fathers Day gift for my husband when I called in on Saturday to order it. When I called in on Saturday, I was told there were 0 in stock and that it would have to come from the warehouse and would not be able to be delivered until June 19th. Surely they did not sell out of the chair in 2 days... Fathers day is June 21st so I am hoping there is not a setback and that we have it by Fathers Day!

Anne Laun was incredible. She helped us pick out the perfect furniture and fabric/colors for our new home. Her eye is so good it’s really set the stage for all other decor in our home. Not only that, she was so kind, answered all of our questions and we never felt like she was trying to talk us into anything. Just a genuinely great experience at La-Z-Boy. Ask for Anne when you stop by-she’s wonderful!

Lindsey was very informative and explained everything to us. Have to wait a 8-12 weeks for our furniture to be delivered. We cannot wait till it.is here.

Pat Ryan was very helpful to us when selecting our new sofa and chair-and-a-half. He was also very patient to wait while making the fabric selection. That task takes a bit of time - and patience! Also, due to COVID-19, we all wore masks and appreciated that they had hand sanitizer at the door for our use. Thanks, Pat!!

Great experience in shopping at the Loveland, Ohio store! Was able to browse without being pounced on by a salesperson. While looking I overheard a sales lady (Anne) talking to another customer. She was so good with them that I decided to wait for her before making my decision. I chose the Pinnacke group plus two accent chairs. All were ordered for delivery in 6-8 weeks.Also met the very nice store manager and the in store designer was great in helping to coordinate everything. Good job, La Z Boy!!

Was very pleased with the friendly service,attention to detail and how hard the manager worked to give the best price! Looking forward to the delivery of my new furniture, area rug and lamps!!

Anne Laun, our sales associate, was so helpful in assisting us to find a self rising lounge chair that we bought two! We are very excited to start using them!

This is by far the BEST customer service I have ever experienced!! My primary salesperson and his sidekick ( like working with Batman and Robin 😂) were simply outstanding. They LISTENED to my needs and showed me several options. Once a decision was made they continued to go out of their way to insure the sale went smoothly. I will return for future furniture needs!!

Good sales manager.

Bill was excellent to work with. He answered all our questions and had great product knowledge. Highly recommend you ask for Bill to help you with you furniture selections.

Lovely furniture and very helpful salesperson.

I highly recommend the Loveland store on Montgomery Road. I shop there all the time because it is so convenient. The products are excellent quality and the pricing is fantastic. Ask Bill for or his manager. These two guys are great.

I really appreciate the kindness shown by everyone there. Also, the time they are willing to invest to help find exactly what I’m looking for.

Wonderful showroom and very helpful employees, no complaints here!

We needed to buy new furniture for our great room. From start to finish we found an entire ensemble of furnishings through the guidance of the sales associate, the designer, and store manager. All were very accommodating in assisting us to find exactly what we wanted without any undo pressure. The designer’s assistance by coming to our home was a definite plus in helping us choose the correct furniture pieces and the appropriate colors to enhance our living space. The entire shopping experience at the Loveland LazBoy store was truly a pleasant one with a professional staff who took the time to make sure we found all the items we needed to make our home’s Great Room comfortable and inviting. Thank you for a job well done!🙂

Very personal and knowledgeable sales lady. I recommend this store.