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Speedway
755 E Aurora Rd, Macedonia, OH 44056, United States
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Speedway
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St
Review №1

Sally, a cashier, called me a thief in front of other customers because the lottery machine “took” a lady’s $20 bill and I inserted a $20 bill while she was at the counter explaining the issue. When the lady saw me putting a $20 bill in, she came to let me know the machine ate her money and would probably eat mine - but I received my instant ticket. When Sally came over and opened the machine, she used the computer inside to see what was purchased and the only $20 purchase was the ticket I bought. That’s when Sally said that I had taken the lady’s money and used it for my ticket. When I explained my side, she said, “well, we have cameras,” so I invited her to watch them back. She refused and told me that I was a thief. I was in my company’s uniform at the time and other customers heard the statement, making me AND my company look bad. I contacted customer service and made a complaint, and am awaiting a call back from a District Manager. When I spoke with Dawn, the store manager, she said, “well, you used her credit,” and walked into the bathroom. Totally unacceptable and embarrassing! I don’t recommend this Speedway to anyone based on this experience. My company has a fleet account and spends thousands of dollars a month in fuel at Speedway and I spend well over $10 a day for food and drinks at Speedway. They should be a bit more considerate and careful on who they call a thief without understanding the situation or verifying obvious proof (cameras).

I.
Review №2

Very nice and friendly people working there

Me
Review №3

Ive been coming to this location for four years since I started a job in the area. Been getting the same things every day of the work week consistently. They mustve gone under new management under the past few months because the new employees are terrible. I was refused service for the same items I buy on a daily basis because my 22 year old girlfriend didnt have her ID with her. Making me drive home and return with her ID so I could purchase myself cigarettes. After a loyal four years of religiously coming to this location out of convenience I will now travel out of the way and add ten minutes to my commute just to avoid the self entitled Karen who was so sure my hand tattooed self worked for the government even though I come in daily wearing my warehouse clothes and refuses me service which will now make me late to my mothers Birthday party. Overall trash experience

Sa
Review №4

Lots of gas pumps. Big store with wide variety of merchandise and food. Plenty of parking and wheel chair parking and access . Friendly staff and quick service

Mi
Review №5

I went to buy a ticket out of the lottery machine. I can say that at least this new staff keeps it filled which should take some pressure off of the long lines but customer service was poor today. My ticket failed to dispense at no fault of mine and other players were playing the machine. Its not my responsibility as a customer to halt sales because your machine malfunctioned. My credit is still in there shown by the bin showing the lines across instead of a dollar amount. So in your frustration during the process be careful not to raise your voice at the customer waiting for you as a responsible key holder to fix the problem. Just fix it to keep down confusion and aggravation on both sides of the counter.

Re
Review №6

I came all the way from Maryland for FAYGO and they had all my favourites I am a juggalete and I havent had faygo since years ago at gathering I was pleased

Ka
Review №7

Older lady that works there is rude and cant do her job. Im 22 and have bought cigarettes here before. I lost my ID so she wouldnt sell them to me. So my boyfrend 27 went in with his ID so we could go about our day and she wouldnt sell them to him either. Fkin karen.

To
Review №8

Great love this gas station and its reward program only gas I use unless their arent any located in the area I happen to be in.

Br
Review №9

I love speedway always have, but how do you have no chillie and cheese machine but nachos are sitting out if it’s broke there should be sign I wasted two hotdogs cause of this.Do better management

A.
Review №10

Only been here a few times, but each time wasnt particularly impressed with the customer service. The lines are allowed to get a bit too long before a second register is opened. Cleanliness was ok. Could be better.Fairly tight access and no real parking for anyone in an RV or pulling a trailer.

De
Review №11

Watery gas. Does not last

Ch
Review №12

Very professional and great customer

Ma
Review №13

Great selection and great service 👍

kr
Review №14

Clean and cool place

G
Review №15

Pumps falling apart, stickers from suspicious web sites and no receipt at the pump. Another sorry excuse for a convenient style gas station. Out of paper to print and clerk has forearm resting on register as he is either texting or watching video. Only when you are standing there does he put down phone. Maybe put the phone down and clean something! Bathrooms are disgusting, displays starting to clutter the isles, like some cheap 5 and dime. If you want to be Kmart and sell gas,, build bigger stores. Store is starting to resemble the disgrace of theirs on Highland Rd.

Lo
Review №16

Gased up

Ro
Review №17

Like any other one

Do
Review №18

Its a gas station

Th
Review №19

Good place to stop for snacks and get gas. But they let the lines get to long before opening a new register

Mi
Review №20

The gas pumps here blast loud ads at you while you pump your gas with no way to turn them off.

Ki
Review №21

Had to move twice because either pump didnt work or card reader didnt work. This happens here all the time. I think technology has passed the employees training

An
Review №22

Fast

Do
Review №23

Nice

Jo
Review №24

The employees here keep sneaking in their loyalty program cards into my bags whenever I purchase anything here despite constantly telling them I dont want it. Im tired of the constant heavy handedness of it, and the plastic waste that comes along with it.

mo
Review №25

This speedway night crew always lie and say the card reader is down for lottery and wont play it, im reporting them to the lottery commission.

Am
Review №26

Ive visited this Speedway countless times, but in the past year Ive been approached by people trying to get money from me; while I pump gas, and my daughter is in the car. Tonight an older gentleman claimed to be just leaving the Veterans Hospital and didnt have enough money to get to his final location. I offered to use my card to put $5 in his tank, but he insisted that he didnt want to use my card; he thought Id give him cash. He then got in his car and drove to another pump. People are starting to show up there more frequently asking others for cash, not help. Im all for helping people, but not people just looking for a quick buck. Its very uncomfortable, and at times scary because you dont know what these people will do. Just writing this review to make others aware because this is becoming a regular thing, and Id hate for people to get scammed.

Ke
Review №27

Unsafe gas pump #6. Could not shut off. I told the clerk about it and waited outside. They never looked at it.

Di
Review №28

This Speedway dirty and the people are rude it was horrible experience I dont know if Ill go to any Speedways now it is always dirty in here and the employees are lazy for real Speedway you are a major gas station chains and this is how you allow them to keep this particular store will that says a lot about the company and Im not sure Ill be around not especially when theyre Circle K or Giant Eagle GetGo stores right across the street

Ch
Review №29

Conveniently located next to highway but the pumps are very old, receipt did not work, it had trouble running my card and the pump and parking lot was dirty. There was trash all over. I did not go inside but the line was extremely long.

sp
Review №30

Very friendly staff. Clean. Usually very good gas prices

Mi
Review №31

Umm good gas station, clean bathroom

Gl
Review №32

Great place

wi
Review №33

Dirty, always out of common beer and smokes. Customer service? NOPE, MANAGMENT NEEDS CHANGED.

Al
Review №34

An oasis in the middle of the night when the nearby mall and restaurants are closed.

Mi
Review №35

This has station cannot give you the cost of E85 over the phone but yet they dont have it on their website.

ma
Review №36

Long lines at the checkout

Re
Review №37

Plays ads at the pump

Ja
Review №38

Poor customer service

mi
Review №39

Fast

Information
27 Photos
39 Comments
3 Rating
  • Address:755 E Aurora Rd, Macedonia, OH 44056, United States
  • Site:https://speedway.com/
  • Phone:+1 330-468-3320
Categories
  • Convenience store
  • Gas station
Working hours
  • Monday:Open 24 hours
  • Tuesday:Open 24 hours
  • Wednesday:Open 24 hours
  • Thursday:Open 24 hours
  • Friday:Open 24 hours
  • Saturday:Open 24 hours
  • Sunday:Open 24 hours
Service options
  • In-store shopping:Yes
Health & safety
  • Mask required:Yes
  • Safety dividers at checkout:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Planning
  • Quick visit:Yes
Payments
  • NFC mobile payments:Yes
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