We ordered a $7 part online. Called the next morning to determine the shipping cost since the web site didnt list the cost. The staff couldnt answer our question. Red flag...... should of canceled order. The part is smaller than a small dental floss package, came in a 15x7x5 box with a $93.12 freight charge. From MI to WA... really? Should of used Amazon.....

Dude!!! I needed a start capacitor for my air compressor. They had it cheaper than anyone else. Not even 24 hours after ordering it, it shows up at my door?!?!THEN, upon opening the box i discover this adorable candy bar inside that was DELICIOUS! This just made my whole day! Thanks Galco, i already told my friends about your amazing company! Keep up the great work! 👍

Knowledgeable. Pleasant. Quick to respond. Overall excellent customer service. Special shoutout to Tina who is a rockstar saleslady!

Great to work with, but no parts due to covid.

Place was great to deal until corona the web page is hard to go through and I always used will call and they were great now you cant use them its horrible will not use them anymore and I was a regular customer with them spending lots of money

Outstanding! Michael Finneys effort to go the extra mile. He worked with his internal team members to get a part out to a customer with zero issue at the end of business. This is rare these days. Thank you

This company was terrible, I kept leaving message after message and received not one return phone call. It took 2 1/2 months to have them finally ship my product back. Stay Clear from this company, you will thank me in the end

We order a part on Feb 2nd for next day pickup and when I got there the next morning they shipped it. Customer is down and you shipped it. I called my customer and said we should have it tomorrow or by Friday. Nothing showed up. They put it on the UPS truck with no label. UPS is holding it. We call each day and still nobody is doing anything. Its Thursday the 11th and I called and nothing. I said why have you not put somebody in a car and sent them to go get it, unbelievable.All I can say is run from this place!

Customer service was terrible. The package even arrived with a candy bar all about their stellar customer service. Wrong part was shipped, not even close to the 3 pack item that was on the pick ticket. It was an emergency part for a down customer so I called. The person answering the phone provided very little assistance and said I would hear back from them. I recieved an email from Brandon asking if I wanted to cancel or have him reorder. I asked for reorder asap. I did not hear back so I asked if it had been shipped and received a reply that is was on backorder. I requested cancelation and refund and got no reply. Messaged again a week later to ask if the credit had been issued and got no response. The refund was issued to my card. This is terrible customer service. Communication is key!

Great people. Great company. Covid safety measures are all in place. A close family member works here.

Always have what I need

For huge free chocolate bar. The staff was great

Theresa might be one of the best sales representatives I have met in my professional career. She always takes care of us, and she is always positive and upbeat on the phone. Galco is a great supplier, and from everything I can tell they certainty hire the best!

Always a pleasure, you cant ask for anything electronic that they dont seem to know about. Everyone seems to know their stuff 👍👍👍

They have the electronics no one else does. Pricing is competitive and inventory is deep. On top of all that, the counter staff are truly the best. Very knowledgeable. Now they have free chilled water and snacks! Incredible.

Huge selection, friendly staff, great customer service. They do free repair evaluations on electronics and controls. Lots of hard to find electronic components. They give you free chocolate bars with purchase and have a free snack and drink area for customers. If you need electrical repair or parts, come or call here first. They probably have it.

Galco is the best company on the planet for industrial electronics. They have a huge selection, expert product consultants, and offer both in-house and field service. They carry a wide range of brands which gives them the ability to offer creative solutions for older equipment.

Absolutely astounding service. The will-call desk has the best and most knowledgeable people. Website is designed properly and is fast. Part stock is extensive and unparalleled. Pricing is fair. Etc, Etc

Ive never had an issue working with Galco. They have consistently been on their A game. Good business.

Wow, the repair to our Kohler Pro Cook sink turned out great. Kohler told us there was nothing they could do as they discontinued the pro cook sink. That didn’t help us as we have cutouts in our granite counters for it and the controls. Luckily a Google search on the control electronics turned up Galco and although I was concerned how they could fix just the electronics, they did. It required a new integrated circuit and capacitor. I am not stupid and have considerable experience with electrical circuits but this was way beyond a DIY repair. Thank you so much for repairing our built in pasta cooker!! You guys rock!

Great industrial electronics distributor. One of the best online presences in their market.

I recently ordered some IEC motor starter components from Galcos e-store. The site was easy to navigate and the pricing was more than fair, the order shipped from MI to WI that same afternoon, and I had the parts in hand the very next day. Thank you for your outstanding service.

Galco has been great to work with. Tina was a pleasure.

Counter sales people are very knowledgeable and friendly. Great place to get supplies.

Website says hours are 7am to 7pm ET Monday through Friday. Tried calling at 6:20pm on a Friday and there was no answer.

Ordered parts over phone and arrived an hour later to pickup parts. No problems, great customer service with Teresa.

Very helpful and polite...good visit for my first time

Dont placed order thur web or lead time order.nobody follow up and all the lead time and other information on web is not a correct.

Great customer service, means a lot when looking for electrical components

Polite patient professionalLove coming here

Great serve, great value. Huge range of components, in stock!!

GREAT SELECTION OF PRODUCTS AT A GREAT PRICE

They have taken good care of me.

Great customer service and friendly employees

FIVE STAR CHOCOLATE BARZZZZ

The job is never completed until the expert staff at GALCO supplies you with assistance to get it done right.

Very good at what they do

Great service and cares about the customer

They can get everything!

A+

Erika is the best!

I clean there.