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Advance Auto Parts
11600 Overseas Hwy, Marathon, FL 33050, United States
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Advance Auto Parts
Comments
Tr
Review №1

Our cars brakes blew as we were leaving Marathon for Fred (the little tropical storm). Suffice to say, we were all a little stressed out and everything was either closed or about to close. Advance Auto is open later than most stores (thank goodness). Both Aaron and Bruce were incredibly helpful, pleasant and kind and trustworthy people. Our experience with them was amazing!!! If you need any auto parts when you are in Marathon, go see Bruce and Aaron at Advance Auto! Thank you both!!!

Da
Review №2

Less than impressed, here on vaca,advertised free installation. When I asked about free installation was told I could borrow tools. Mind you nothing exotic 2013 f 150 not sure maybe because I look like I am mechanically inclined.

Ca
Review №3

We were visiting from SC and we had a dead battery . Ace was so helpful and even took the time to look at records from SC advanced! He was SOOO pleasant to talk to and made sure everything worked before we left. After he was done installing the new battery, we chatted for a bit. He told us so much about Marathon and recommended some nice places to go. ALL AROUND AMAZING SERVICE!THANKS AGAIN ACE !

Da
Review №4

The service down here in Marathon was amazing and the folks there took superb care of us when we were in a pickle. Bruce is an outstanding representative for Advanced Auto Parts!

Ch
Review №5

Great customer service! always helpful.

Sh
Review №6

Nice,and what we needed. Our car battery died on vacation here. Problem, charged me twice on 2 different credit cards saying first card declined, ran second card and it billed both cards $184.

An
Review №7

The people that work there dont know anything about their products.

Da
Review №8

Bruce made my day!! 45 years in auto mechanics. He knew everything that was relevant to my needs plus he went above the call of duty and printed the q&a on my engine codes. Nce job

Ke
Review №9

Super attentive and friendly staff. They will take very good care of you probably the best staff at any parts store in South Florida

Li
Review №10

Beth and her employees are so knowledgeable and helpful. Thank you!

Ma
Review №11

So they saved the day when life happened when we broke down a few months ago on our way to Key West after an awful experience with the other guys up the street.Once we were able to get the car running on borrowed time we came straight here and boy am I sure glad we did. Super friendly and helpful! Helped me run some tests and troubleshoot some options, borrow some tools, price shop, and even insured I put in for the warranties.In less than half an hour, was able to run some tests and buy everything I needed to do the battery and alternator roadside and get us up and running ...in the rain. LolExcellence in retail.

Ga
Review №12

They tested battery for free. Very knowledgeable. And installation of new battery included in price.

Tr
Review №13

Courteous and knowledge staff helped me right away. Needed a special battery

Jo
Review №14

Great trailer parts

Lo
Review №15

Very convenient located and everything you need in it.

Se
Review №16

Brought in a generic alternator. Staff looked at it, did a quick # search and gave up. Ended up going to NAPA...

Jo
Review №17

I have visited this location several times. They have always had what I needed. The stock seems pretty extensive. The associates are knowledgeable. They have even suggested alternative solutions on occasion. This is pretty impressive given its remote location.

Fi
Review №18

BE AWARE OF RETURN POLICY AND WHAT THEIR SHELF PRICING READS AS IT IS FALSE. Not a bad place, they have what you need for your car. However, be careful with returns and what the prices of the items in the store read. I paid $50 for a can of A/C Pro when it said $34.99 on the shelf. There’s some kind of sign up process where they will refund you the $15 online I guess which I have never seen or heard of before. Then I try to use the A/C Pro on my vehicle in the parking lot. The indicator reads “see instructions manual” which ended up meaning I did not need the A/C pro. So I go inside with receipt to return the product but because I opened the directions on the can I guess I voided the return. That in itself just doesn’t make sense. Small businesses like this should take more care and consideration for the consumer and let them return things when I literally brought it back in excellent condition after I paid for it. I will not be buying anything from this store again.

Ch
Review №19

The staff here is fantastic! Friendly, helpful, and knowledgeable 😊

Ca
Review №20

Very friendly and helpful staff.

Do
Review №21

Awesome staff knowledgeable helpful recommend highly

Da
Review №22

I would like to thank Bruce at the Marathon Store for all his knowledge and great customer service. Even took time to go outside and look at our red dodge truck. He was even helpful with our boat. We will promote your store for any further needs and tell others to go to you. Thanks again Dan & Kassie Wilson

Di
Review №23

Good service, good selection,and very convenient.

Iv
Review №24

Great customer service. Very nice and helpful people. A+++

Am
Review №25

Excellent customer service!

Pa
Review №26

Helpful staff and had what I needed. The store seems to be well supplied and the staff will help you, they even installed my new battery for me at no charge. The parking can be a little tight if they are busy, best to park on the side of the building off the side road then the front.

Da
Review №27

Great service. Helped me read a code and recommended a solution.

Al
Review №28

Friendly and helpful staff.

Ge
Review №29

Excellent, better layout from before the Hurricane Irma, more eye friendly, plus they carry lots more parts now then before the Hurricane.........A JOB WELL DONE, WAY TO GO ....DEFINITELY WILL NOW GO MORE OFTEN AND LESS TO NAPA......

Li
Review №30

Friendly Service

Ri
Review №31

This store has been newly remodeled and has an incredible stock; much more than it used to have. The staff is fast, friendly, and knowledgeable. This is my first choice in auto parts in the Florida Keys.

Ji
Review №32

I was having issues with my car and Beth took care of me today. She has been the most helpful associate Ive ever had the pleasure of working with at any auto parts store. I recommend shopping here to anyone and will DEFINETELY be using this location for all my parts needs in the future.

Ca
Review №33

Great staff. Linda and Charlie are my favorites but everyone is super nice and helpful.

De
Review №34

👍

Jo
Review №35

Store is always clean and staff is Advanced Auto staff. Just the right amount of friendly. Its good

re
Review №36

My store of choice for auto parts and maintenance. Everybody is very friendly and professional, they have good deals and good quality products. Happy with their return policy.

Er
Review №37

Excellent service. Thank you Bruce!

G
Review №38

Recently renovated after Irma is better than before, carries things NAPA doesnt.

Br
Review №39

Pretty sad customer service. I decided to replace my thermostat while I did a coolant flush so I looked the part up online. Advance Auto had it in stock for $29.99 and the website said I could pick it up at the store. So I go to get it and suddenly the price is $39.50. The lady behind the counter says the $29.99 is only if I buy it online and pick it up at the store. So she literally told me I had to stand there, buy the part on my phone, and wait for the order to go through which could take up to 45 minutes according to her. So instead of her just selling me the part for the online price, I said I didnt want it, drove back home and got the other $78 dollars worth of stuff I bought about an hour prior and returned it all. I find it hard to believe that making someone buy something online first when they are standing right in front of you is an actual company policy. I will be going to NAPA or ordering online from now on.

Je
Review №40

Great store with personal attention for any car need.

Th
Review №41

The staff was friendly and helpful. I was able to get the parts I needed.

Se
Review №42

Not often I can rate excellent service in the Keys, but the guy who helped me with a new battery was very helpful especially trying all the options on saving me money. The place was relatively busy but no one had too wait too long. The sales associates got everyone through fairly quickly. Ill be back here for sure.

Ke
Review №43

Beth was very friendly and helpful. My wipers were bit complicated to install,but Beth got it done. Thank you!!

Br
Review №44

They took good care of me thanks for good customer service

De
Review №45

Great staff, great service, great selection

Ch
Review №46

Great customer service

Ba
Review №47

Staff was very helpful.Good parking area.

Ch
Review №48

Great drrvive from the couter man. I believe Leo. Pleasant and professional

Ge
Review №49

This is one of my favorite auto parts stores

Th
Review №50

Excellent store. Knowledgeable employees.

fo
Review №51

Good selection. Friendly, smart, Helpful Staff.

Ru
Review №52

Same as all Advance Auto Stores but the manager was Great!

Te
Review №53

Excellent service and usually has everything you need

De
Review №54

This is one place in the area where I dont feel like Im being gouged every time Im at the cash register paying. Good help good prices only auto store in town.

Lu
Review №55

I always find what I need, they are very friendly and efficient.

wi
Review №56

Love em. They always have what I need

Bi
Review №57

Always helpful staff. Clean store.

Er
Review №58

Great staff. Hope they reopen (post Irma) soon

Wi
Review №59

Service is ok but never have my parts

Sc
Review №60

Standard corporate quality. One of the best places in the keys for affordable auto parts.

Ge
Review №61

Attentive service and installed wipers in 30 seconds

To
Review №62

Very helpful people

He
Review №63

Loved

jo
Review №64

Good service

F
Review №65

They have what you need everytime.

sh
Review №66

Very helpful staff.

Je
Review №67

Customer service is alright but its obly one in town😊

Te
Review №68

Great service informative associates

Ba
Review №69

Thank God they are open again

Ca
Review №70

Had the parts I needed in stock

Ke
Review №71

Not enough employees to help customers

Ab
Review №72

Friendly staff as always and knowlgeablel as well

Kr
Review №73

Typical auto parts store

Da
Review №74

Understaffed.

Je
Review №75

Friendly staff

Br
Review №76

Unfortunately its closed due to Irma

Mo
Review №77

This place is closed.

Er
Review №78

Fast an easy

Ch
Review №79

Parts for trucks and boats!

ph
Review №80

Closed by IRMA

Ya
Review №81

Very good

Su
Review №82

Good prices

jo
Review №83

Best of marathon

El
Review №84

They have almost everything for cars

Information
31 Photos
84 Comments
4.4 Rating
  • Address:11600 Overseas Hwy, Marathon, FL 33050, United States
  • Site:https://stores.advanceautoparts.com/fl/marathon/11600-overseas-highway?utm_medium=local&utm_source=yext-gmb&utm_content=gmb-2016-12-29&utm_campaign=aap
  • Phone:+1 305-289-1799
Categories
  • Auto parts store
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Planning
  • Quick visit:Yes
  • LGBTQ friendly:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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