Can I give them six stars? Super helpful, nice, knowledgeable, caring folks! Especially Jay who went out of his way to help a couple of damsels in distress!! (Jay, your Dad should be proud of you). We were so grateful for their helpful service and fun conversation.
Caleb was fast and knowledgable. He changed my wiper blades for me. He took the time to show me how to change them too! Thanks a bunch!
They had what I wanted. The staff was helpful.
Jay is a rock star. The other place wouldnt lift a finger. Jay sent off pictures of the broken alternator and had a part # in 15 minutes and had it overnighted.I will forever go to NAPA first because of him.
Matt is always very helpful.
Great people and very knowledgeable
These local yokels still think theyre the only parts store in town ...but theyre not.They couldnt give a shift when my car died up the street. Unhelpful and annoying, repeating the return policy over and over.This, and because I wasnt about to buy seriously overpriced parts and walk them back to my car (they dont deliver and batteries are really heavy); so I just picked up jumper cables and solved my problem somewhere else.Would have bought everything too, battery, alternator, and all the tools to put it in.Havent seen this kind of backwater customer service in decades.
Ive gone here quite a bit. These guys know there stuff. They want to help and get the job done. No island time here. You feel like these guys are all from Brooklyn and are changing a tire in traffic. No messing around, they want you to get the right part the first time. Great bunch of guys, loving there job, and helping you out. I will go back.... And its an enjoyable stop.
Ok to Good
Godd old fashioned auto parts store. Friendly and knowledgeable help. Counter personnel who know how to do more than look up a part on a screen.
Always helpful friendly
I had a problem with my car Battery. They (tested) the Battery. They said it was bad! But the good news was that it was under warranty. Got a brand new one. THANKS!
I bought a new battery from Home Depot and put it on my dinghy. 3 days later the battery was wearing down a little bit and I wanted to bring it to be charged. I dropped it off at Napa in the morning, and buy two received a phone call from them telling me that my battery was no good, and that it needed to be returned to the store that I bought it from. The store clerk told me he connected it to his charger and it started smoking and sparking. It worked that morning, yet as soon as they touched it it blew up. I told them they needed to take responsibility, and I was told to leave the store with my battery or they were calling the police. While in their possession the battery was ruined and they did not replace it. After so many years of dealing with them, I will never give them my business again. Everything they sell is overpriced ridiculously, even the battery I bought they sell for twice as much as I paid from Home Depot. When I spoke to the owner on the phone about what the clerk said and did and how rude he was being, she also started acting the same way and told me hes not replacing my battery. Take your business elsewhere, dont go to the store
They got my part that I needed for my Ram 1500 and record time at a great price. They also help me with testing out some batteries find out if they are good or not. They always have what I need.
Helpful knowledgeable friendly and professional staff. Great selection of parts. I recommend you start your search here.
Theses guys are very helpful and good selection. The one thing they did not have, they had for us the next day
Love these guys.. always cool yo support local business but, even better they stock parts the other guys dont. Two thumbs up!
Store agrees to violate constitutional right by mandating mask in order to enter find it unnecessary mask scientifically do not stop viruses another store that just follows the finger without standing up for its rights and doing research
5 stars simply for the service and the attitudes of the employees. Need wipers, got a deal and they installed them, quickly...
Good group of guys
Always has what I need and orders specialty items fast. The best parts auto parts store on the island with the most experienced people, many whom seem to be mechanics themselves.
Very helpful, needed a alternator for a Marine Maxx 5.7l inboard engine and they had it on the shelf.
Knowledgeable helpful staff. Busy place because it is the correct place to purchase Auto and marine parts.
By a local customer...great staff, good stock. Keep up the good work guys AND gal! Thanks for putting up with all of OUR crazy projects!
Helpful staff
Knowledgeable folks. Always pleasant. Sometimes very busy, but always acknowledge you. If they dont have it, they will get it for you.
Folks were sort of helpful in the store when I visited, however I only visited because I had previously called to ask about a part. They explained that they had it, only to find out that they didnt when I drove up a few hours later.
We were in Marathon on our boat and about to depart for Dry Tortugas. While watering our batteries, one of the caps fell into an area where it couldnt be retrieved. Richard gave us a cap off of a battery that was in stock and saved us from waiting three days for a replacement from the manufacturer .....a very helpful guy !!!
While vacationing at Jolly Roger RV park in Marathon, my Tundras battery completely failed. I made a call to Marathon NAPA and explained my situation. They asked for the info on the truck and battery. Battery was in stock. Ask if it was possible for the battery be delivered and they said no problem. Battery was delivered within 1 hour and the delivery driver even waited to make sure that everything was to my satisfaction. Could not be more appreciative of the service provided by the employees at Beckmanns NAPA Auto Supply.
If you like getting priced gouged go to napa. Or go to Advanced Auto just down the road and pay a fair price.
They had everything I wanted.
Yeah the store is really good. Just in Big Pine and seemed like they were never had Parts ever Ive been it was live there for 30 years and its just I dont know what his problem is with I own my own shop I work for shop so I dont know why they just dont easy parts to but they do get them in the next day so that was the best part
Right stuff ... right prices ... friendly, knowledgeable, helpful staff.Pretty good marine section, too.I will be hitting this place a lot more often!
Great full service Auto parts store with good Marine section what parts stores are supposed to be enjoy it while its still here
Price gouging at its finest. Zero reason for high prices. Horrible service with people at the counter. You can really tell they hate their jobs with the attitudes. Just order your stuff online and have it shipped for free.
These guys ROCK! My brother was stranded in Marathon with a faulty Manifold Absolute Pressure sensor and they quickly located the part for him, which saved the day. Thank you, Chris, for the excellent service!!!
Best selection of parts in stock. full selection of paint, and marine and trailer parts and supplies. Friendly and knowledgeable staff
It was busy three folks work in the counters got in and out fairly quickly no problem😀
Its a well stocked and true autoparts store. Great experience
My boat wouldnt start so I called napa to get a part number, they wouldnt give me the number but said they had it. I went to napa to get the starter for $270 and it came with no hardware and when I put the starter in the boat it was already bad
Helpful staff. Great selection of auto and marine products
For all your auto and marine needs, great staff.
Good service but they have to order a lot of parts.
The guys are good. Also have a very good Marine desk ..
Okay parts store. Can find cheaper online if you can wait.
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Great inventory. Good service
Wow! Super helpful and friendly. Yes its an auto parts store but my salesperson really cared and went out of his way to make sure I had the right parts.
The staff is super helpful and the prices are affordable
Very helpful. Change the headlamp bulb that i purchased for me.
I went there yesterday to return a meter I purchased that was missing a pin on the positive lead. The counter asked me how it went missing as to suggest I somehow broke it.I shrugged it off.Then I asked for 1/2 in rubber air brake hose by the foot. The counter INSISTED it was not available without the ends precrimped and already attached. I suggested he not give wrong info when he proceed to dispute my knowledge I went out to my service truck and brought back in a length I had purchased previously and probably at another Napa elswhere. He then tried to back peddle changing his info to I would have to buy an entire roll. Thats not correct info either it is available by the foot and from napa. Some people have a hard time admitting fault. He concluded by sarcastically telling me to have a good day and never admitted his error.I too will go 20 miles out of my way next time I need something.Napa management in marathon r u listening? ?
They act as if theyre doing you a favor waiting on you.
Good selection and staff
Always has or can get it fast, for over 20 years its has and only been my parts store.Thanks Bob
I always use Beckmanns NAPA in Marathon and Key Largo.
Give me a place to stop and pick up parts on my way home from work if they dont have it there by tomorrow
They are always so helpful and very knowledgeable.
Great place, amazing inventory for a small store.
They had two of the three items I needed. They were very helpful and referred me to a company who carried that item.
Walk in right after Irma,And buy a new battery.Doesnt get much better than here.
Everything thats needed for your car or light truck
Super helpful folks.
Good service always ready to help
Is fine
Had what I was looking for when no one else had it.
Great auto parts store!
Great, knowledgeable, and very helpful.
Nice place good people
Large selection. Always very busy. Expect a line to check out.
Build a manager is the best!!!
They had what I needed.
Fast friendly and very helpful
Nice parts store, plenty of choices
Helpful personnel.
Even though the hurricane they were there for us
Everything I need every time I need it.
So helpful and friendly
Know their stuff
Good experience
Good servise
Great helpful staff!!
Had everything I needed
Good service
Good knowledge
Great staff
They are trying
Overpriced.
Need!
Very helpul
The best in parts for all types of cars.
Excelent service.
Excellent service, spare parts and accessories for cars, tracking, etc.
I got what I needed, very good attention and advice from the staff that works there