I recently purchased a 2009 GMC Envoy Denali from Burns GMC Buick in marlton. Im extremely happy and satisfied with this vehicle and my decision to buy from Burns. The vehicle is amazing. They detailed it gave me a full tank of gas and a outstanding price on the vehicle. The salesman Doug was outstanding very knowledgeable and professional. He got things done quickly. If youre looking for a quality vehicle I strongly recommend stopping by to see the guys at Burns

We drove four hours to reach the dealership (from Maryland). My wife found that your dealership had the interior that she wanted in a Denali by looking on-line. Its been years since we purchased a new car - last one in 2002. We were pleasantly surprised at your staff members response to all our questions; you were in no hurry to get us put the door. Michael Meyers was fantastic and gently took us through the whole process. The finance man, the team guy were great, too. John couldnt be with us that day, but our phone contacts showed how empathetic he is. We will always be cheer leaders for your dealership.

I knew that I needed a good amount of work done on my 2014 Buick Lacrosse, I purchased it used from another dealership and didnt want to used their service department. I called Burns Buick-GMC and made an appointment to drop off. I was very pleased to get a call from Glyn in which he went over exactly what I needed for my vehicle. Although it took another day longer to get all the work done (my car used all of the dealership parts inventory); I was kept informed and did not mind. The much needed work was completed on my car and it runs like it did the first time I drove it home if not better. I will continue to use Burns to service my beloved Buick Lacrosse. Thank you again Glyn and your team for everything.

Dissatisfied with the service I received from Pietro (sales team member I was given as a replacement for Will or John whom I had an appointment with)Im not one to complain but I just want to let it be known to management and any potential customers that I was very dissatisfied with the service I received from Pietro on Saturday 10/23/21. I subsequently handed the keys back and made a purchase elsewhere.Prior to me leaving; a salesman by the name of James approached me and was very kind and courteous but I had already made up my mind I was no longer interested in doing business with the dealership.Pietro was very rude and incompetent when it comes to his knowledge on the pre owned Honda Accord I was interested in purchasing. When asked about test driving I mentioned I didnt want to test drive the car seeing as I was recently in a major car accident which he asked then what do I want to do...I told him Id like to look at the exterior and interior etc.In expecting the car I asked if the certification advertised was comparable to a honda certification and he just kept repeating they cant give a Honda certification since this isnt a honda dealer and asked if I wanted to leave and purchase from a Honda dealer. I also asked the difference between the EX-L and the Touring model which he could not answer and suggested I use google. I mentioned I had a Civic touring prior and never had an EX so wanted to know what features I would be losing and he just says that a Civic is a totally different car as if Im an idiot... I stated the features offered in a civic and accord should be the same for the trims. I asked what the at home delivery option was (seeing as I was driving a rental) where he asked if I planned to leave and purchasing the car online instead of explaining what the option was. He did mention if I rented from enterprise I can go over to the one next door and return it there.As I looked around the car he paced around and kept checking his phone so I mentioned that he acts as if he has something better to do with his time instead of making a sale. He stated that everyone is double booked today. So I gave him the keys back and told him he can go do whatever else it is he needs to do and Ill find someone else if need be.

Smooth process always go to the dealer for my services and if services and it has always been done done swiftly and I was advised in the right direction for my needs

Brought my Buick Enclave in for routine maintenance (plus a few minor items; i.e. USB slot malfunctioning and noise coming from dash). Everything was fixed and addressed in a timely manner. One part had to be ordered but it was noncritical so they asked if I wanted to pick up my vehicle and bring it back or leave it. Everyone was very helpful and professional. Unfortunately, no courtesy cars were available so they were kind enough to accommodate me by providing a Lyft to my house. Very helpful overall and I will definitely be using them in the future.

Easiest car buying experience ever. Staff was prepared, knowledgeable. Zero pressure. Thank you!

My mom recommended Burns to me after having a not so pleasant experience at a dealership around the corner from Burns. My mom also recommended Eric because he was nothing shy of amazing to my mom and helping her with her vehicle. My experience was quick, no hassle and just all around the way it should be. I will DEFINITELY be coming back to Burns. Thank you guys for being so nice & just all around amazing to us.

When I arrived in the service lane I waited several minutes for a dealership employee to acknowledge me and take my keys.Service writer was knowledgeable and friendly.Communication via text message was very convenient.

From the start of my process of trying to obtain a new lease, John, Billy and Doug were most helpful! They were polite, knowledgeable and eager to help me out to a successful conclusion which it turned out to be. Very happy with the whole process

While my problem was left unrepaired, both my SA and technician were helpful, knowledgeable, professional and willing to listen to what I had to say. Excellent experience

I really do not like fighting about paying the shop fee every time I come in for service. Its extremely anointing too budget at one advertised price and to find additional fees tacked on at the end. If you are going to charged the fee it should be posted, than I can decide whether its worth having my vehicle service at your shop, before the work begins.

Great experience found the perfect truck and a breeze to work with Doug Brennan and the staff.

Everyone was very nice. Made sure my car was taken care of and fixed.

Extremely friendly staff. Great customer experience.

September 2020, I took my vehicle in for service (check engine light). I was told the problem was an oil pressure switch. I stated the the oil pressure switch had been changed several times and the problem was something else. Burns GMC insisted to try another oil pressure switch, which I agreed to at a cost of $400 (very pricey). The new oil pressure switched solved the problem for about 3 months (1000 miles), then the check engine light came back on. Took the vehicle back to Burns GMC for the same issue, the new oil pressure switch should be under warranty. Now Burns GMC is is stating that the problem might be the pressure relief valve in the oil pump. Burns GMC wants to now replace the oil pump at a cost of $3500 and this might fix the check engine light problem. I declined the new oil pump and drove the car home. Upon getting the vehicle home I noticed that the lower deflector was missing from the underside of the engine. I go back to Burns GMC to explain. The service manager (Jerry Morrow) said to give him a day and he would look into it. A week goes by, no word from Jerry. I call Burns GMC back, Jerry states they are still looking into it and to give him more time. I explain I just want the vehicle back the way I brought it in for service. I should not get the vehicle returned worse than when I dropped it off. All Jerry says is that he needs more time to look into the situation. The service manager, Jerry Morrow, has yet to call me back.On a side note, while I was at Burns GMC talking with Jerry. There was another customer complaining that their vehicle was fine before he dropped it off and now the vehicle would not go over 30 mph.Burns Buick GMC is the only dealership where you pay for your vehicle to get repaired and the vehicle comes back to you worse than when you dropped it off.One would be foolish to take any vehicle in for service at Burns Buick GMC.

Very friendly and knowledgeable sales team. No pressure or anything like car buying was years ago. Mike Meyers is just very easy to talk to. He doesnt try to intimidate you if you are not a car person. Yes, women also dig cars. At least this one does. A really great experience from the moment I walked into the dealership! Definitely recommend

Great service and even better sales staff

Excellent service from start to finish. You have one of the best service departments Ive had dealt with. Bravo for your super training for this departments service.

Great service all around. Easy and smooth transaction. Great job as always!

The worst car shopping experience ever. First, we were in there for more than 10 minutes and no one came to greet us. Now, there were no customers and the place was not busy at all. It is rude and borderline discrimination. I had to finally go up to them to ask for help.. It’s not how you treat your potential customers. I do not recommend this place!!

Everyone who I have encountered from when i bought my truck to now have been excellent. I am satisfied with service writers, body shop service writers for body work that I needed and the salesman who sold me the truck. Thank you all.

The service team was courteous and informative. I appreciated the courtesy ride home as well. Would’ve appreciated a little info on loaner vehicles and how that overall process works. I thoroughly enjoyed my experience and my vehicle is running almost as good as when I got it, and I say almost because I put over 100k miles on it. Burns Buick did a great job, so I’ll be back!!

I purchased a used 2018 Acadia and after the sale, the drive home I encountered a drivability issue, possible Transmission related. I was able to get the car back the next day and meet Rob Hart Service Manager who took this issue and ran with it. Together we took a test drive to verify we were seeing/feeling the same issue and after a brief dive, he was on top of it. Had his techs scan, drive and follow up with a repair. The following day I drove off, and onto vacation with the family. This was a VERY Positive experience.

After making an appointment, the appointment could not be found. They took my car in anyway and it took all day to fix the exhaust leak. When I picked up my car it stated I had 0% oil life. I entered the day with 73% oil life. While it was a quick re-set, it showed me that the tech was not complete and gave me pause as to what else he might have forgotten to do. I also noticed my tire pressure was much less than when I entered. I can take care of that but again worries me that things were done to my car that cause me concern.

Everything went well. Only a minor issue when installing the roof rails, I wasn’t asked, nor did I offer, on preferred placement. So they were installed middle and front positions versus front and last positions. Not a big deal, I am handy so made the quick change.

Don Harrison has sold my family about 10-12 cars since I was a kid; and he sold me my very first car. Last week he sold me the car I will drive around my family in for years to come.

Dropped off my wifes GMC Yukon this afternoon and the service department was quick checking in the vehicle, I was going to stay but there were other customer vehicles that hadnt been serviced yet. Im hoping for a honest assessment on why my wifes cruise control isnt working...so I will update my experience after I get more details but so far Im satisfied with what I have seen.

I just walked in on a whim. They were very nice. Had a tonneau cover in stock and immediately installed at a good price. Better than the last GMC dealer I tried dealing with.

I purchased my first car from Burns this month and I couldnt be happier with my purchase. As you can imagine, buying a car is a huge decision! Anthony was very patient and understanding and was willing to answer all of my questions without hesitation. Everyone was very kind at this dealership and ready to assist with any concerns that I had. Thank you Burns Buick GMC for a great first car buying experience!

Alejandra Allie & Burns Hyundai were great from start to finish. And still available anytime if I have questions. I leased a 2020 Elantra for 36 months. All Staff that I have met that day was extremely helpful and answered all my questions. This is my first Hyundai and I am looking forward to driving it the next 3 years! I enjoyed my experience so much I am referring my mom here for her next Hyundai.

Check in was great. The two problems I reported with my 2021 Canyon were not fixed due to a known software glitch and a mechanical function that “fixes itself” after 15,000 miles. I find that unacceptable. This is the first “American” car I have purchased in 20 years. Now I remember why I switched to Japanese made vehicles, the Big Three still don’t have their act together. Not Burns GMC’s fault but having buyers remorse already.

Ask for Vinny Divito. I get my vehicles there every 3 to 4 years for a new lease. He will do everything he can to get it done at a payment that is affordable for you!!! They are the BEST!

I recently purchased a 2018 Dodge Durango GT from Burns. I dealt with Anthony as my sales representative. Anthony made this process smooth and easy. There was absolutely no BS or shady business with this dealership. Anthony was straight forward with everything and got me to the price I wanted. Thank you for getting me in my new ride!

Impeccable customer service, very informative, would definitely recommend, and continue to come back. Kevin was the best! Couldn’t have had a better experience. I came for an oil change, they didn’t take all day, they kept me informed through the whole process, and it was a very smooth transaction from drop off to pick up. Don’t think I’ll be going anywhere else. Also I believe I was given a discount which was unexpected. Very affordable and honest. You won’t be disappointed believe me.

My experience exceeded my expectations! Everyone was very accommodating, including my salesman Mike Meyers! He not only found me the best option that worked with my income, but found me a perfect car that made me feel safe to drive my son in and confident to show it off! Not to mention they were kid friendly and were very understanding with me brining in my 7 month old along! Would definitely recommend to any of my family friends or even strangers! And another big thank you to Mike! Couldn’t have done this without all his help! He deserves a raise!

Everyone is so very pleasant here and seems to like their jobs and is very helpful

Dealership employees have always been Friendly, helpful and professional. Eric in your service department and Brian Kennedy our mechanic are the best. They have always been honest with repairs &/or service. They both take very good care of their customers. Definitely would recommend the duo for service.

Vanessa (my saleswoman) and Sam (the numbers guy) were super kind, respectful, and helpful when I went to test drive for the first time. I was by myself and made it clear I wasnt in a position to buy yet, and when I came back with my parents a couple weeks later to buy my Venue I was completely satisfied with my experience! The car is PERFECT and I am so grateful to have had such a positive first-car-buying experience!

Purchased my GMC Yukon Denali here almost two years ago and had a great experience. Wouldn’t think of going anywhere else to purchase in the future! The service department is always friendly too when I need an oil change or any other service. Thanks Burns GMC for great customer service!

Asked about Pick-Up/Drop Off, Valet service from sign out cahier. She said it has been discontinued.Todays email, offers the service from Burns Buick GMC.??Do you or, dont you offer tis service??

Scheduled appointment means nothing! Told when I pulled in no one could look at my car for 40 minutes. Recommend service not matching service chart in handbook which Tito said he has never seen before! Coupon sent to my email from dealer I had to email to Tito before he would honor it. This is not the first time I have had these issues.

The best dealership to do business with..our second time purchasing a vehicle from..courteous friendly & fair...See salesman Mike Meyer

Everyone was very helpful with making the purchase process very easy! Definitely will send people in!

Stay far away from this dealership. the buying process was about the same as anywhere else id say. the service dept on the other hand is horrible... never have i seen such lack of communication in my life. they dont call you if an issue arises, they dont call you back and if by chance they actually answer the phone they just pile up excuse upon excuse. the culture at this dealership is horrible.. i really dont know how a dealership stays in business with such poor culture. the body shop is excellent.. mike at the body shop is a pleasure to deal with. just dont deal with the service dept.

James Crabbe was so great to work with. He kept me posted every step of the way and got me exactly what I wanted even though they didnt have it on the lot! Most of the process was done ahead of time so when we went to the dealership it was pretty quirk and painless, which you dont hear often about the car buying experience. I will definitely be going back for any future car buying.

It may be a little bit of a travel for me, However, worth every minute, great people great service, outstanding customer appeal.They go the extra mile each and every time. I travel from Glenolden PA to have my Buick serviced there. It’s well worth it. Full service with a smile hot coffee donuts and excellent excellent service. What more can I say!

I appreciate the guidance and help provided by the service managers ERIC and GLYN.Their dedication and excellent service was greatly appreciated. They truly model the values that BURNS stand for.Thanks

I have purchase several vehicles here, the service department has also been very proficient.

We had the most wonderful experience possible purchasing our preowned G80 with Burns. Joe, the internet salesman was AWSOME! There was a recall and Burns would not sell the car until the issue was corrected, unlike many other dealers were willing to do, IMPRESSIVE. Joe stayed in contact with me for over a month, answering all my questions. Pietro was our salesman at the dealership and he was WONDERFUL. Jay the finance guy was very through and expedient. I cannot say enough great things about my experience with Burns!!!

Glyn was great. I really appreciate his service and even though this dealership is not the closest, I will return next time because of him.

Chris Sprague made the signing of a new lease with Trade in very seamless and enjoyable.

Eric has always provided excellent service and I would highly recommend him for service

Everyone was very friendly. My car was completed in a timely manner which was great because I needed to wait for it.

Nice friendly people prices are low and reasonable nice cars i will be returning to purchase one

Very professional, great experience. Thank you Chris and Neil!

Very courteous, professional, and informative. Thank you for a great experience

Vanessa was awesome and we quickly and easily agreed on a great price that was too good to pass up. Highly recommend.

Bought a pre-owned gt350 here. Good service, and they only tried to hard sell me on warranties once so that was nice. I dont haggle with prices I just know what Im looking for and what a good price would be on it. So cant comment on that. They helped a bit after the sale but a part broke a few months after and they ghosted me on whether they would take care of it. Not terribly surprising but a bit disappointing since it was so close to my purchase date. Overall pretty smooth experience

The experience was good Andy and the boys helped me a lot Andy stayed over his going home time to help. Thank you.

The service department was friendly and knowledgeable. Overall good experience

Had a great experience at Bruns Hyundai, Talal and Russell were extremely personable and seemed very honest and trustworthy. Thank you to Holy as well for spending the time to show us the car features. Ill be back when the lease is up for sure! Thank you.

Eric coordinated everything for us and made our experience very convenient and effortless.

Eric was extremely informative of my service appointment and his communication was great.

The process was easy and convenient! By the time I got there, they already had the car ready for me, the customer service was amazing and so was my sales person Anneliese. She answered all my questions and went out of her way to make sure I had an amazing first time experience 🤗. I love my 2021 Gmc terrain and the Burns Buick location. I can see my family and I doing business with them long term. Thank you so much Burns Buick!!!!

I believe his name is Dimas, was very professional and helpful. He took very good care of me as a customer.

Very efficient and nice service dept. I will return for sure

Everyone from James my salesman to Neil who went over the truck to Joe the truck manager were excellent! The people whom I have dealt so far, top notch! Was very happy to find such a great dealership. Will be back there for all my service and other needs.

Eric always provides great customer service. Got me in quickly and provided accurate information about my vehicle needs.

Allie my sales women is THE BEST!! I had the best experience here she was so helpful, friendly, and highly knowledgeable as well as professional. I knew what I wanted and Allie, and the rest of the sales team was able to put me in the vehicle I wanted that same day! Best place to buy a new or used car!! Allie Is simply amazing!!

Anneliese Furey was the sales agent that provided me with a high level of professionalism and service. She made the leasing experience stress free while providing an energetic dynamic to the bargaining process. I will be happy to recommend Anneliese and Burns GMC to anyone who is in the market for a vehicle.

Smooth and easy. Love the text feature communication on service needs

Asked for warranty work to be completed and the car was returned in the same condition. They provided a coupon for a free detail and the car’s outside did not come back looking well with wax drops and fingerprints all over it. They did a quick touch up which took me an hour of waiting with kids in their parking lot. I arrived after 6 so they couldn’t take a coupon off and had to mail me the refund. The girl at the desk didn’t know anything. I ordered touch up paint and then they told me when I got there they didn’t have it. They texted me and said to contact them with questions and my questions/texts were not responded to.

My experience was great. I was registered as soon as I walked in. I was told that the service was about 90 minutes and it was just about 90 minutes. My Service Adviser was Glyn who treated me excellent.

Burns Hyundai is a GREAT dealership to purchase a new Hyundai vehicle, my salesman Talal Zahid was EXCELLENT, very friendly, courteous and helpful !!! ( Ive bought 2 new Hyundai Sonatas from Talal, and both experiences have been the same, EXCELLENT !!! )This dealership has GREAT employees, all very friendly, courteous and eager to help !!! Burns Hyundai will ALWAYS be my dealership to purchase a new Hyundai !!! Keep up the GREAT, EXCELLENT and AWESOME work !!!

Just bought Buick from Mike meyers and left the dealership more then happy!!!The best guy we’ve met today. made us feel welcomed and wanted (not like the rest of the dealerships)!More than recomendad to stop by to purchase a car or at list to get a quote on a car from him! Him and his manager CJ are amazing!!!!

Very good dealership. Eric is in service is great.

This is our second purchase with Burns. Had a great experience a great years back with Neil Gervon so we decided to come on back when it was time to upgrade. Neil is still there but not working in sales so we were paired with Annaleise Fury. I can’t say enough good things about her level of dedication to her work. She was very responsive to all of my questions and really made us feel like our business is valued even coming in on her day off to be there when we came in to sign our paperwork. Everyone at Burns is really great and I highly recommend them to anyone needing a new vehicle!

Sales person was great - however paperwork took forever - 2 hours. They said delay was because they were detailing the truck - interior of the truck was a mess - full of food and personnel items. Once I got the truck home noticed an issue with the vehicle - now getting the run around, the dealer is saying happened while I had the truck so its my issue. Been waiting days for a response or resolution from the dealer - nothing

We had such a positive experience working with Vanessa at Burns Hyundai! She took the extra step to make the lease experience personalized to what we were looking for. We never felt pressured at anytime to make a decision and she was genuinely willing to make a deal that was best for everyone! Definitely recommend making it a point to stop by her desk while shopping at Burns Hyundai!

Burns Hyundai is a wonderful place to buy a car! We just leased out their car and have never been disappointed. Talal went above and beyond to make the buying experience easy and painless. We highly recommend! Thanks for a wonderful experience in getting our family’s next car.

I recently purchased a 2019 Genesis G70 from the Burns Hyundai/Genesis/GMC and it was a great experience! The price of the vehicle was unbeatable and the guys there worked very hard to get me the best financing rate. Kyle and Henry were a pleasure to deal with, if you’re in the market for a car do yourself a favor and go see the folks at Burns!

Servic Tech was great. Under-promised and Over-delivered!

The service department got me checked in quickly and a Lyft setup so I can continue my day running my business. The gentleman that helped me, Eric, was very nice and explained very well what went wrong and the fix for it. The techs in the shop fixed everything quickly and got me back on the road. Thank you and I’ll be looking to buy my next vehicle from here when I’m ready for a new one.

Mike Myers is our go to sales representative as repeat loyal customers. He has gone above and beyond consistently. Prompt responses even on days when not AT the dealership to ensure our questions were answered in a timely manner. Very happy customers! Thank you Mike, love my new Buick!!

Your team was Great ! Thanks again for your help and support.

Took in my lease for first service appointment. Kevin was very polite, great information, called me to let me know car was ready. Car was done in under an hour. Another service guy, sorry missed his name, actually got my car for me. White glove service all around. Love them at Burns in Marlton, NJ

Eric made my experience in the service was great. He was patience with me and took his time with me and getting my car service as quickly as possible.

Just had my 2020 Honda CRV repaired at the collision center. Fantastic job and follow up.

I recently leased my 2021 Hyundai Sonata SEL with the help of Vanessa Tassi. She showed the most patience, being that I had some difficulty in my selection. Her priority was for me to be completely satisfied and I am!Will definitely seek her out when my lease comes to term.

I have nothing but good things to say about the team at Burns, and I have already mentioned this to several of my friends and colleagues. Anneliese and Pietro jumped through countless hoops in order to get me into the car I desired and they did it all with grace. Thanks also to Joe S for getting it all started for me and John D helped out as well. I thank everyone there for all their hard work! There were probably a couple of other people behind the scenes that I don’t know about but I thank them too for their part. I LOVE my new Buick!!!!!

Best place to buy a car. Period. Ask for talal. Best car buying experience Ive had.

Glyn was great! Super cool he called Lyft for me to drop me home. Great service!

Didn’t have such a great experience at the service center. I took my car to get full diagnostic test and they charged me just to run multipoint inspection test. Found an issue that my prior mechanic fixed and wanted to replace at a super high price. My car went in with no check engine light and when i picked it up they turned it on since I couldn’t do the repairs there at the time. So I basically paid for them to turn on my check engine light so I can go back and get it fixed there.Went to spoke to rep and he said it just happened as they were testing.

Our salesman, James Crabbe, was extremely helpful. We have purchased our last 2 vehicles with his help and every time we come in for any reason, he makes a point of checking in with me to make sure everything is good. In addition, James also keeps in touch through email. We have dealt with many salesman over the years and James is the only one who has impressed us with his professionalism and caring.

I recently got a truck through Anneliese Furey, and the experience overall was great! I had done a lot of shopping around prior to settling on this vehicle, and the level of professionalism was much higher at Burns Buick GMC than other dealerships. I can also say the safety measures for COVID 19 were much better than other dealerships which was great. The process was very quick, and there was no issues accommodating any of my requests. Pricing was extremely fair, and I would recommend them as a dealership over many of the other dealerships in the area!

I was treated as a valved customer and every question I had was answered quickly and accurately. I would recommend Burns Buick to anyone.

My wife and I just purchased a 2020 Hyundai Santa Fe from Burns and we are very pleased with the transaction. Shane was our customer rep. and he was great. Friendly, professional, helpful, and since my wife was uncomfortable going to the dealership, Shane had no problem delivering the Santa Fe to our home. Shane took his time going over the paperwork that had to be signed, and explaining the options on the vehicle. Shane, and the Burns staff involved in the deal were nice, my wife was impressed, and she loves the Santa Fe. Well Done. Scott Saline

Very well organized check in and decent time returning car

Everyone here is absolutely amazing! They guided me through buying my first car without any issues and continue to help me even after I’ve left. Highly recommend.