Chad King was awesome! Saved me money on my monthly bill, and I was able to get free Apple Watch. He was very friendly, courteous, and professional. He took his time and made sure I was set up with everything. The only reason I listened to him in the first place is because he was very friendly, and not pushy at all. He is very customer service oriented.

I went in to return a phone that I got at another location and Alex was absolutely phenomenal. He took the time to help me, get my new phone set up, and made sure I was getting the best deal possible. He also took time later in the day to get on the phone and explain how the direct tv stream works so we new everything we neededto know. In fact, all of the staff there was great and allhelped me in a way. I would definitely recommend this at&t store!!

Ask for Chad King! I went in today to upgrade my phone and add a line to my plan. This was hands-down the BEST experience I have ever had dealing with ATT customer service. Chad went out of his way to ensure everything was set up, and he was genuinely enthusiastic to save me money with the educator discount! Awesome, awesome, awesome. So glad I stopped there today.

I recently had a great experience at this corporate AT&T store transitioning multiple lines of service from another carrier. I recommend asking for Mo, he is very knowledgeable, friendly, and professional. He answered all of my questions and helped me get the best deal for service and new phones. The store manager, Karen, is also wonderful and very helpful. I strongly recommend shopping at this store if you have mobile device and service needs.

Everyone at the store has always been extremely helpful. I have been coming here for years and have never had a bad experience. This week I was there twice getting new phones for my husband and I and again they did not disappoint.

Just got done with quite possibly the best customer service ever. Alex was absolutely amazing! A true value to the company. My experience with him makes me happy I have AT&T stock!

I wanted to definitely take the time to write a review for Alex! Thank you for taking the time to help my mom figure out the issue with my dad’s phone! Thank you for being patient and taking the time to explain the issue and what needed to be done to resolve it, but also for making an extra effort to look into my parent’s account and realizing that changes could be made to save some money on their monthly bill! I know my parents dread technology and cellphone stores, thank you for making this trip a pleasant and successful one! AT&T has a terrific employee!

This is the first store that has been extremely helpful for any of my needs dealing with my phone. Chad did a great job helping me pick out a New phone and what would he the best and most cost effective for me. I even got my first bill and everything was just as he said. No surprises. And wrote everything down for me. And helped me trade my old one in so I didn’t have to deal with it. Def. recommend this AT&T for any of your needs.

Buyer beware! I wouldnt recommend anyone do any business at this location. The representative Chad and the MANAGER was completely deceptive when handling my account. I had a grandfathered in plan that is no longer available and lost it due being lied to. I told them that I didnt want to change my existing plan and not only did they change it they added additional services that I didnt ask for. They assured me that nothing would change and in fact my bill would be less. The bill is actually one hundred dollars more than what I was paying previously. Theyll do whatever they can just for a commission. STAY AWAY! They dont even deserve one star.

Chad was awesome. Very patient and personable. Transferred all me info to new phone and gave me some suggestions. Couldnt have been better experience.

Chad is truly a magician of the first order! He fixed many, many things on my smarter-than-me phone. He even fixed stuff I didnt know was a problem. He was patient and kind and I left feeling empowered and not so dumb after all.While I was there, a customer was being extraordinarily haughty and belligerent abusive and threatening to Tom, the store manager. I was astounded at how skillfully he handled a volatile situation. He kept it from escalating or even disrupting other customers experience.I highly and WHOLEHEARTEDLY recommend this store!

Been an AT&T customer for over 20 years. Excellent experience every time I go to this location. Was helped by young man named Chad, he was awesome.

Alex, was extremely helpful and even found me ways to save on my bill. Im very happy that he approached me and helped through the process of bringing over and new line

The employees at this store are honest and helpful. After I received terrible service at a nearby AT&T store, I drove to the Marlton store and Karen and Denver efficiently resolved all of my problems in just a few minutes. I highly recommend this store to AT&T customers.

Alex was completely amazing!! We had a pretty complex and potentially expensive phone situation and he found a way to get us what we needed for a very small price tag. We left the store fully operational and cant thank him enough!

Chad was awesome, calm cool and collective. Helped me out with out any problems. I am also in the industry so I know more than the average joe. Definitely enjoyed this location.

Had great service. The representative are thorough and kind. The service was quick and I got everything I needed taken care of and more. They even helped me set up the healthcare worker discount. This is also a corporate location so they will get it done.

Chad was exceptional helping me with my new phone. I have always had great service at the Marlton ATT store.

I need to share that this is by far the BEST experience I have EVER had with a cellphone company!!!!! Not only have I liked the AT&T service but the store at the Promenade Marlton has the most exceptional associates Alex and Samra!!!!!

I have been a customer with AT&T for over 20 years. I have also visited numerous AT&T stores. This store is far above the rest. I was fortunate to have Alex as my representative. He assisted my daughter and I with an I-Phone trade in. When we came upon an issue, Alex gave his word he would get the issue resolved. He ABSOLUTELY did. Alex worked diligently with the assistance from the District Manager Sadia. Alex kept me informed of the progress and always answered any calls and or texts. I am appreciative of Alex and Sadias persistence and dedication to their customers. Without their teamwork, I do not believe the issue would have been resolved.Thank you Alex and Sadia. I am truly appreciative of your dedication to support your customers.

Denver was very helpful in helping me switch my phone over to a new phone. She was very patient even though my 3 year old was climbing all over me and all the chairs. Thanks so much Denver!

The people who are there are nice and courtesy. The problem we have is our account was set up incorrectly not from this site. We have been calling and going to 4 att sites for the past month. Not our problem, dropped calls or goes straight to voice-mail. GPS shuts off while driving for directions lost signal. And when the gentleman who helped us we hear from att that the problem will be solved in another 48 hours. I never had all of these issues with my previous provider.

Chad was wonderful. Patient as he tried setting up my new phone. Great experience and service from Sir Chad

I’ve been back to this store 2 days in a row and ALL of the staff we’re friendly and helpful!! I wasn’t pressured into buying anything I didn’t want which means a lot to me. I go into a store with an intentional purchase in mind and nothing irritates me more than when the salesperson tries to convince me to buy more than I need or want so Thank You!!

My at&t representative (Chad) was amazing. My whole experience went flawlessly and I really enjoyed my experience. I will always come back to this store.

Chad was amazing. Patient and informative and extremely helpful with making the right decisions for my dads new iPhoneEveryone ask for Chad

I have visited Denver twice at this location and she was able to get me in and out quickly with my last visit ending with a lower bill payment!!! She’s the best! Thank you very much!

Had a great time with guys today. Superior customer service! Thanks to a great team for a great shopping experience!

Chad was more than helpful on fixing our problems. He is polite and knowledgeable.

Great service and very friendly! Highly recommend!

This store and all of the employees are amazing! The assistant manager was wonderful and so patient!!

We had a great person named Chad who helped us greatly with setting up our new phones and getting us the best deals.

It was close to closing and Chad was patience and took care to set me up with a new prepaid phone, answering all my questions. I left the store with feeling glad I had stopped there.

Denver and the staff did an outstanding job.I came into the store with some issues concerning my gallery and the entire crew was extremely professional and helpful getting the matter taken care of!

Our AT&T sales representative, Jorge, was very thorough in explaining mobile phone and updated service plan options for us. He went above and beyond to help us through what I find is usually an exhausting transaction - buying a new phone, transferring data from an old phone to the new one, and comparing my existing plan against other available plans. In the past, Ive always found the whole experience to be confusing and complicated. Jorge made the whole experience seamless. He was courteous, very knowledgeable, he helped us select the perfect phone for my 82 year old mother, he set the phone up, transferred data, helped me update my service plan to save me $50/month, and he got us out the door in less than an hour. We truly appreciated his experience, professionalism and his kindness. And my Mom is very happy with her new phone!

Agents and technician very nice and cordial and also well versed and experienced and knew all the answers to my questions.

Brandon, Samara and Manager Dimitri are all the people who helped us. The store itself is an excellent atmosphere and all those mention who helped us were phenomenal especially Brandon. He spent an exorbitant amount of time both on the day of service activation and on the day of returning phones with us to ensure that we were 100% satisfied and everything was to our liking. It can be difficult to transition with cell phones but he made it very smooth and not cumbersome. I highly recommend this associate to anybody looking as well as the others mentioned in the store. Continue to keep up the great work guys and thank you so much for helping us!

Great experience! Denver was extremely knowledgeable and helpful.

Denver was so professional, informative, and patient helping us pick out the best phone for my husband. A true asset to the AT & T organization.

I recommend chad he’s the best at customer service I’ve ever had

Awesome experience ! Chad was amazing funny and resourceful! Usually hate going to phone store for service but this was an exceptional experience!!

Incredible service and patients from Alex, he was great with the kidsOverall great experience, highly recommend

Great sales experience with Alex! Thank you for your help

Denver was awesome and totally helpful! Excellent easy experience

First time I’ve used this particular location Wednesday 12/30/2020 and was a 45 minute drive from where I live. That being said, here is what I think. I was looking on the AT&T website wanting to order a product and pick up that day. I found for the most part what I wanted and saw that the closes place they had it for CURBSIDE pickup was here at Sagemore location. Order was placed and we waited the 2 hours until we got notification that it was ready for pickup. Followed the directions to call when we arrived and someone would bring it out. We were able to park store front and do as directed. We called the store 3 times before someone actually answered the phone and since we were store front could clearly see that no one that was standing around went to pick up the phone at all. When an extremely tall gentleman finally answered he told us we had to get out of the car and sign in on a sheet, which in my opinion defeats the purpose of the call and curbside pickup. So be it my husband got out of the car and went to sign the sheet which someone else seemed to be taking down. The gentleman came out and told the person taking it down that we were here and curbside so she went got our product and came out to the car and completed our order. She was very nice and helpful. All in all I got the product I ordered but the store was unorganized and customer service not so great

Denver was very helpful and took the time to explain and assist us

Denver was very helpful!! Highly recommend

Great store. Go see Denver. They’re the best!

Alex is the best professional I have ever worked with at AT&T or anywhere for that matter

I came in disappointed and left super happy!!! Jorge was amazing!!!!!! Thanks guys❤️

Great experience! Denver was super helpful! All of the employees were friendly and very knowledgeable!

Ryan (manager) so helpful and attentive. Denver in store so knowledgeable, helpful and PATIENT. Answered my million questions and never rushed me. I will always return to this store for product. In person, personalized help and excellent customer service is worth the trip! Highly recommend stopping in when you need so help and a little support!

Denver Eisner was amazing. There was an issue with our upgrade and Denver spent over 2 hours trying to resolve it, finally resulting in a new IPhone. Denver was so helpful and patient. Many thanks!

Ive been going here for years, have AT&T since around 1995. So I went today and Tom took care of me, I believe he is the store manager, I would just like to say thank you to him, he went above and beyond to help me with my phone. Knowledgeable, polite, excellent customer service, this review cant say enough!

Chad was extremely knowledgeable and an easy person to talk to.

Denver at AT&T Promenade is fabulous! She was helpful, patient, knowledgeable, and kind. Seriously, I would not have followed through with my at&t plan or purchased 2 watches if it were not for her amazing assistance. If there were stars for extra credit, Denver would get them!

Denver made the process easy and simple to understand!

Denver was an awesome associate with great knowledge who helped us save money and get a better deal than we though was possible! Will definitely be back for any other mobile necessities! She even stayed late to set up screen protectors and get our phones working!

We had a great experience at this location. Denver was very patient as we had to switch over 3 phones to separate plans. I would certainly recommend Denver as well as Demitri (the store manager) to help out with upgrades or a new phone. Denver even went out of her way to help set up a new phone to the car blue tooth. 5/5 stars for sure!

My visit to the Marlton location was phenomenal. Ryan Grant assist me with my sale. He is extremely knowledgeable about the business. All my questions were answered. I was very happy with my purchase and I plan to refer him to family and friends. Excellent Service!

Always so accommodating and Chad is the best!

Alex was not simple a pleasure to work, he saved me money.

Awesome time, we had a very long visit since we brought the kids and Denver stayed late and helped us out till the very end... past closing. GREAT EXPERIENCE 😀

I ordered an iPhone to be picked up at 6pm and I have been waiting in the store, currently am still here. It’s 9:30 have not been helped. They closed at 9. We were pointed at by one of the employees helping another customer saying he would help them so they “aren’t waiting like those people”. I have never been so appalled by customer service. Highly recommend trying a different AT&T store.

Denver was an amazing help! Wouldn’t have been able to do this without her! Made the trip so easy and worth it. Absolutely coming back to this store for her assistance for all of my needs!

I had a fantastic experience at AT&T Marlton. Despite protocol changes secondary to COVID-19, I was greeted warmly and treated professionally by Denver. She took care of my service request (transfer of SIM card, placement of screen protector, and assisted with appropriate selection of case for my everyday needs). She went out of the way to treat me kindly and connect with this customer and all those she encountered throughout the duration of my service. Thank you, Denver! I will gladly bring my business back to your store!

Chad was most helpful & if I ever have a problem again I would want him to take care of it

Denver was so patient finding the phone I wanted at the best price available. Very professional and friendly. Wonderful experience!

I had my first experience in the Marlton location 6 months back with Denver. I purposely waited for the store to open it’s hours back up so that I could continue the amazing experience I first had. Denver took care of me from start to finish and explained every step of the way. I highly recommend this store location but even more Denver. Headed home with my new IPhone 11 Pro and Apple Watch, all set up and ready to go.

Waiting for 10 minutes after a appointment assistant manager comes out and tells us somebody will be with you and then goes to help another employee. The night before we came here waited for 25 minutes and got no acknowledgement . we are now 30 minutes after our appointment and the assistant manager only seems to be concentrating on another salesman sale. Why do you bother having appointments when nobody acknowledges you having an appointment here.

I’ve been coming to this location for years....and today’s service went above and Beyond. I specifically asked for Jorge (sic) because of our phone conversation yesterday. As a senior citizen with hearing issues and technologically challenged, I must be a handful, adding masks and social distancing into the mix!!...But Jorge, Demetri and another gentleman who I will call Phoenix due to senioritis, slowly and carefully guided us along the way to mylong awaited new phone with professionalism (including how they were dressed) with two people who were involved with a company for over 40 decades..Be safe. Be well. Treasure your employees!

Associates are very knowledgeable and friendly. I always go there if I have a question with my phone.

Denver rendered exceptional customer service! Different options were presented to us, she took her time to make sure we’re satisfied with our new phones with the best plans plus best savings!

Ryan the Sales Manager was extremely helpful. I’ve never received such excellent customer service. He deserves a raise. So kind and patient!!!! Thank you and God Bless

Juan was professional, courteous and knowledgeable. My phone is critical to functioning at work and they got me up and running fast.Highly recommended

Denver was very helpful and had the patience to deal with us for the time we were here getting a new phone. She couldn’t have been more professional and easy to work with!

Great Service and great communication with Denver

Phone broke during pandemic. Drove to store. Curb side assistance. Isaiah was fantastic. Extremely helpful!! Thank you Isaiah and AT&T.

Denver was a phenomenal help. My family and I appreciated all of her focus and attention on on phone needs. THANK YOU!

Denver was wonderful to work with and made the process easy. She was able to answer all questions for me and was very efficient!Thanks!

My Samsung A6 wasnt pairing with my car system. One day it works, next it doesnt. This has happened 3 times in 7 months. Staff at Marlton AT&T talked me into purchasing newer phone. Forced me to add a third line and phone I came in with (3rd line) didnt work at all when I got home. I returned to store, they installed the card they forgot to do and now old phone is 100% Works fine syncing with car system. WHY did I need a new phone??? I was about to return it but they wanted $55 to restock it! I spent hours during this mess! I cant fault store employees much as they try but are up against a monster of a company! It is unbelievable how AT&T mistreats clients! I have been loyal to this company since Ive been an adult over 50 years now. I figure the next incident could be the straw that breaks my back forcing me to another provider...

I have always had a horrible experience with the carrier and this time was no different. I had bought an Iphone from them which had an issue out of the box so I came back to have it fixed. They had 2 people working and made us wait an hour, which we did patiently. They then told us they only had one model available with more storage and tried to charge me a LARGE fee. The carrier is horrible and this store is worse.

Awesome professional service. Denver took her time to make sure everything was completed and correct even though it was over an hour past closing

I came in to the store to upgrade my iPhone X to an iPhone 11. Irvens was extremely helpful, knowledgeable and easy to work with. He made the whole experience easy and high recommend going in and working with him!

Irvens was extremely professional and practiced covid safety!Whole staff was friendly and helpful!Got a new phone super quick and painlessly!

Very pleasant experience. Denver answered all my questions and I was very pleased with the plan and phone I received.

Worked with Denver. Very professional and helpful. Skipped her lunch just to spend the time to help us. We appreciate her help and she gets all of the stars!

Denver was absolutely fantastic. So incredibly friendly, patient, and helpful.

Isaiah was beyond patient and super helpful. He and his manager took care of all our questions and informed us of things that didn’t even occur to us. This is the best AT&T store I’ve ever been to

Great customer service compared to sprint. Brandon was patient, helpful, and always looked for my best interest during this switch to AT&T

Denver, Mo, and Dametri were very helpful and patient during my visit to the store. I highly recommend that you allow this team to assist with your phone-related needs.

I went in to upgrade my phone. Jorge helped me, and he was great. He answered my questions, upgraded my plan to get me the best deal, and most importantly didn’t try to up sell me. Thanks Jorge.

Denver was warm and friendly, extremely knowledgeable, guided me through the entire process! I would recommend her to anyone !And as an aside, I love her name !!

My grandma had to get a new phone because hers was old and wasnt working properly. The woman who catered to my grandma was very friendly and my daughters loved that she gave them crayons and paper to hold them over because it was at about 4 to 5pm. Witching hour for them !! My grandma loves her new phone.

Denver was awesome. Patient, and pleasant. She explained everything thoroughly. I was pleased with my purchase experience.

Julianna is was absolutely amazing definitely ask for her when u come. Great customer service and very fast. Definitely an A++++ review for sure

Very helpful and engaging!

Irvens got us a great new phone and provided excellent customer service! We’ve been coming to this store for years and have never been disappointed.

Denver was a consummate professional. She explained everything to me and was patient. I would recommend her to everyone. 😊. She was especially nice to my children.

Denver was excellent helper, were I’m not phone saffy. She was a huge help and got me the best plan for my new phone and now tv service ! Not enough stars she needs more (;