Amazing prices. Went in looking for a bed for our guest bedroom. Got an amazing deal on a nice mattress and adjustable base. Shawn was so helpful and gave great customer service! Go here if you need a mattress!!
I cannot say enough positive about Mattress by Appointment and working with Shawn at this location. No pressure sales and was great in answering all questions. He delivered and was always on time and communicated thoroughly. Shawn made sure we were happy and highly recommend using them. I love my new Queen bed and would absolutely buy here again in the future.
I found Mattress By Appointment when I was searching for a mattress store. I dreaded having to shop high pressure retail mattress stores. When I saw the 5.0 Google reviews and read through some of them it sparked my interest. I read how knowledgeable Shawn is and how easy he is to work with. I decided to visit Shawn’s mattress store and met the man all these reviews are about. All these reviews are genuine and true! Shawn asked me a few questions and then guided me without trying to influence me. The mattress essentially sold itself and you won’t be paying those high retail prices. I had a wonderful night sleeping on my new mattress and I didn’t want to get out of it because it just cuddles you! Shawn will deliver and set up your mattress. He goes above and beyond...he moved my twin bed to another room so I could have the queen put in its place. He’s also helping me attain the correct brackets for anchoring my headboard to my adjustable bed frame. Be sure to visit Mattress By Appointment when shopping for your new mattress. It will be the best decision you make! Thank you for my heavenly mattress, Shawn! Best Regards, Kathy Shambora (Jasper Singer)
So great! From the phone to in-person, professional, kind, and extremely helpful. Highly recommend!!!! Well be back for any mattress we need. Thank you! Our princess will love her big girl bed :)
I had a great experience with my mattress shopping here I would definitely recommend Mattress by appointment, very friendly and professional. Will definitely be a returning customer.
Shawn was very knowledgeable about mattresses. He was very professional but not pushy. He made it very easy to choose my mattress. And the prices? Cant be beat! Thanks, Shawn, for a super shopping experience!!
Shawn is great! I made an appointment to come in and had all of my questions answered. He made it quick and easy to understand the types of beds and put no pressure on me to buy. He also delivered the bed to me early with my approval. Would highly recommend!
Extremely helpful and offered me wonderful guidance in selecting the mattress that is best suited for me. Was very impressed by the knowledge he had on mattresses and the benefits it has on your body! Very respectful and efficient, will return for future purchases!
Just recently made an appointment with Shawn at Mattress By Appointment. I kept my appointment, one reason even over the phone Shawn displayed excellent professionalism. He was very kind and listened well as to what I was saying, and explaining what I was looking for. Well, when I entered the place of business I was greeted with even more kindness and friendliness.The show room of beds was awesome. The opportunity to check out and lay on every bed was great and Shawn encouraged lying down as long as you wanted. In the end I made a purchase at an excellent price, figured out by Shawn. He himself delivers the bedding, time decided by you, the customer. Excellent service and excellent prices, so I encourage anyone truly looking for suitable bedding, contact Shawn. I purchased the hybrid mattress; now what a comfortable and awesome sleep I get. That bed was recommended by Shawn, his knowledge of his products helps to make you decide. Just ask him and youll see. Thank you Shawn and Mattress By Appointment!
Shawn gave us a great deal on a CaliKing matress! In my strong opinion, GO CHECK HIM OUT! We learned a bunch of stuff about matresses, the guy really takes pride in helping people get a good nights rest. He even was kind enough to lend me some straps to get our new bed home! And he delivers free to veterans for anyone out there reading this. If we ever need a new bed, or even another bed, we know where to go. Go Shawn!!(Edit) - Its actually funny, I am 63 and have PLMD which is a condition where I move constantly in my sleep. This causes issues with my wife and I sleeping in the same bed. I have been talking about a CaliKing for some time with my wife, and Shawn recommended it almost instantly. I was looking for a regular King. Now Shawn had one that a customer couldnt complete the deal with, and Shawn gave it to me for and EXTREMELY fair price. If you ever read this Shawn, WE ARE GONNA SLEEP GOOD TONIGHT.
Shawn did a great job of showing us the various types of mattresses. The firm queen size we chose had an excellent price and delivery was very quick. It has worked well in our guest room and our guests have been very pleased with how comfortable it is.
I cant say enough good things about Shawn and Mattress by Appointment. The entire process - from scheduling an appointment, to meeting with Shawn and looking at mattresses, to the delivery process - was a truly enjoyable experience. Shawn is extremely friendly and knowledgeable. He sells great products at great prices. You could go elsewhere to buy a mattress, but youd be making a big mistake.
Shawn, the owner is A very pleasant man. He went above and beyond in helping me find just the right mattress. He even had to get it from another store. And he came to my home and set it up for me.. I will be a repeat customer ask needed. Thank you, Shawn for making this purchase less stressful
Wonderful shopping experience. No pressure to get get you to upgrade. Shawn is very willing to explain the difference between the different types of construction and you decide which is the mattress for you. We purchased two mattresses. We were able to buy both top of the line for less than half of one at a big name mattress store. Weve had these for about a month and love them.
I had a very pleasant experience at mattress by appointment working with Shawn! He was very friendly and knowledgeable about his supply. I was able to find the perfect size and style mattress to fit my new apartment. Shawn made the process simple and made me feel comfortable about the mattress buying process. Also, I appreciate the free delivery for military! After 2 peaceful and restful nights of sleep, I am glad I went to mattress by appointment.
Dont waste your time going anywhere else. Great mattress, great selection, prices you wont find anywhere else. No need to haggle, no aggressive salesmen. I made an appointment and within 30 minutes I had selected a mattress that was better quality and less expensive than ones I had tried at the other mattress stores in town. An hour later it was delivered. Thanks, Shawn!
Sean was extremely helpful. Reasonable pricing. Showed us a lot of different options based on sleeping patterns.
My new bed is wonderful! Shawn was so helpful with the purchase and set up of the mattresses and bed frame. Not to mention, the prices are very reasonable! I recommend everyone that is in search of a mattress to go to Mattress by Appointment!
I hadnt purchased a new mattress in many years, using the same one for way too long but, I was turned off by some of the chain stores and their aggressive selling tactics. I visited Mattress By Appointment in Melbourne over the Memorial Day Weekend and Shawn was friendly, extremely helpful and he took the time to answer all my questions. After looking at a few different ones, I ended up making a purchase and I am extremely happy with my new mattress. Great service and a great price !
Wonderful family running this business! Kind and there for you and help you find a good mattress while not killing the bank account. They weren’t there to just sell me a mattress to make money, they were amazing people and would recommend them in a heartbeat! Fast and on time delivery and made sure it was set up right where I wanted it. As a single woman having someone you don’t know come into your home these days is a bit on the sketchy side but I assure you the owners are amazing and there’s no fear of safety issues. I HIGHLY RECOMMEND making an appointment and doing business with this family!
From the moment I walked into the showroom of Mattress By Appointment in Melbourne, my experience was a happy one. I was greeted at the door by Shawn, the owner of this unique business. Shawn was knowledgeable, helpful and friendly without being pushy or aggressive - this put me at ease immediately.As I explained what I was in the market for, Shawn directed me to a few choices that, from his experience, would best suit my needs. As this Goldilocks tried the mattresses he suggested, Shawn quoted each price - no shenanigans - no bargaining or bickering.Within a half hour, the deed was done and the mattress was delivered in record time.Next time I need a new mattress, this is my new go-to place. This Goldilocks is a happy gal who highly recommends Shawn at Mattress By Appointment!
The salesman Shawn (or Sean) was friendly and helpful from the moment I walked in the store. I bought my support dog, Mango, and she was welcomed, as well. I told Shawn that I was looking for an inexpensive full sized bed that I would sleep on only a few months. He showed me everything in my price range and told the warranties. He explained how the quality of the more expensive beds were different. After looking at them all, I decided on a queen bed thinking it would be big enough for meAND my dog.Shawn setup the delivery date. He gave me free delivery because I am a veteran. Friday, he delivered the bed. Before he could get it in, the old bed had to be taken to the garage and the frame that I had bought separate needed setting up. Shawn did both for me. I tried to tip him for taking the old bed out but he refused to take my money. You just dont see this HIGH level of service anymore.This was such a pleasant and smooth transaction. I would recommend this mattress store 1000 times. Shawn is honest, has integrity and ethics. SHOP AT THIS STORE FOR YOUR MATTRESS!
Quick responses to questions, never felt rushed. Explained all the various types in detail to where I understood. I went back and forth on a couple different ones, and had to go back to store twice. Never once felt pressured nor rushed. Flexible with meeting me around my crazy work schedule hours. Back doesn’t hurt anymore and my wallet wasn’t drained by finally getting rid of my decade old mattress and getting one that allows me to sleep well at night. Not to mention the best pillow ever with a cut out for side sleepers! My hand doesn’t go numb anymore.
Sorry, wrong place for the review. I was trying to give a review for the mattress by appointment store in US-1 Cocoa.
It was a wonderful experience at this location. The mattress we purchased is exceeding our expectations! I would highly recommend purchasing your matters from here!
He was very accommodating especially when I called in last minute and made an appointment that day. He was also on time for delivery and the cost was amazing for the product. My new bed is so comfortable. He also answered all my questions and concerns an was very nice. Im definitely going back to him for my sons bed.
Great place. Helped my boys pick out the mattresses they wanted let them try out different types to fit there needs!! Very polite and helpful. Made mattress shopping very easy!
I had a great experience with Shawn. He is very knowledgeable and explained mattress construction options thoroughly, making sure I understood what I was looking at. I purchased a very nice mattress from him. I got my new bed delivered the next day. I would recommend this store to anyone looking for a new mattress.
Best mattress ever! My roommate and I purchased 2 queen mattresses and couldn’t be happier. Shawn was so easy to work with and knowledgeable on the pros and cons of each mattress in the store. I expected a typical mattress store with a pushy salesmen but instead we got great customer service and a quality product at an amazing price. I shopped around and could not find a mattress comfier than the one at Mattress By Appointment. I highly recommend them!
Very knowledgeable on the items he was selling, very nice, and delivered to me for free for being in the military. Will recommend!
Mattresses by appointment was a fantastic experience. Shawn was extremely helpful in assisting me to find the best bed for my needs. I was approved for financing in minuets. The delivery was on time, and Shawn was very courteous when dropping it off and setting up my new bed. I was very pleased with my service and would recommend anyone to purchase their new bed at Mattresses by Appointment!
Great people up here! Great prices! Got my mattress about a week ago and I love it!!!! Best mattress company in Melbourne and there locallyOwned!! You just can’t beat a good deal from the local community!! HighlyRecommend them!!
Great service. Polite and professional. Not pushy. Awesome prices. And we LOVE our new mattress. Thank you Shawn
We had an awesome experience at mattress by appointment!! Shawn was an extremely sweet down to earth guy! We got a great deal on a king mattress and he also delivered our mattress the next day at our convenience and carried it upstairs! I would highly recommend him if you are looking for an affordable comfy mattress because everything know they are hard to come by!
This is the place to get a bed I didnt Kno who to go to or where I been sleeping on a air mattress which every 3-4 months need a new it was my boyfriend and I so we looked at a couple places and this is the one we chose Shawn is so nice he explained everything to us he wasnt like the people that make you feel like you have to take the bed Im very happy with my discussion. And the bed I love it definitely better than a air mattress 😁
This is a nice company. He took his time to explain everything to us. He was polite and willing to accommodate my schedule for delivery. I would recommend to you to company if your looking for an honest business that will make sure your interest is in mind.
Shawn was amazing in the sales room, didnt push a sell on us. Let us bounce from bed to bed to see what we thought best for us.. We ended up with a great bed set for way less than we thought.. Him and Jennifer just delivered our bed and I cant wait to sleep on it tonight.. Highly recommend if youre looking for a new bed..
Excellent place to get a mattress, or several mattresses. Large selection to choose from and fantastic prices. I was able to furnish a three bedroom vacation home in Cocoa for a fraction of the cost and had the best nights sleep ever. Jennifer and Shawn were fantastic very helpful.
Shawn was efficient and informative. It was quick and extremely painless process. That was the quickest I have ever made a decision and completed a mattress purchase. I was sleeping comfortably on my new mattress in 48 hrs.
Shawn was great! From the options he gave us to prompt delivery, we couldn’t have asked for more! Would definitely recommend to everyone.
Great place ! Excellent service. Quickly and without any inconvenience
I needed a mattress same day. Shawn was able to make an appointment, I purchased a great mattress for a fabulous price and he delivered it in 45 minutes!! Ive never had better service! Polite and friendly!
Shawn was very kind and knowledgeable. Buying my new mattress was overall a very enjoyable experience. I recommend Mattresses by Appointment very highly! I love my new Bed!
Did my homework & shopped around but Shawn won my hard earned $ with no sales pressure, extensive knowledge, Best Quality & Delivered Price with Veterans Discount. My King Mattress & Box Springs are like Sleeping on a Cloud Awakening Pain-free, Rested & Energetic. One day I expect daughter Adelyn will be running the business
Had an awesome experience here. Very quick and painless. Super nice and friendly. Will recommend to all my friends and family. I am one happy veteran.
Easy in and out. Great customer service. Love our new mattress and my new pillow. ❤❤
Shawn was very knowledgeable about the wide selection of mattresses. This was my first time ever hearing about this place. I walk by it everyday but never cared to see what it was all about. Thank God I did cause this private 1:1 ratio is genius! He was very patient as we had to test every single bed two, three, or four times. By the way, the bed is VERY comfortable. I have to close my door cause all 3 of my pitties would never leave our bed. I absolutely love this bed
Great selection! Shawn really helped us to get our kids great mattress and kept us in budget! Definitely would recommend! We plan on going back when we need a new king mattress.
Shawn was very personable. Answered questions without being pushy. And delivered our mattreses inspite of us being far for a reasonable fee. Made sure we were happy with our purchase. Would recommend!
Shawn was so helpful. I was able to find a mattress I know I will love. Cant wait for delivery. So ready for a good nights sleep.Thank You!
Great customer service and prices. Would definitely be back when I need another matress.
Easy to contact. Shawn was very accomodating and was able to meet me at his mattress warehouse at a time that was convenient for me. No pressure sales and high quality products. He has everything to fit anyones budget.
This by appointment concept is fantastic! 100% Satisfied with purchase! We met Shawn at his retail showroom at the pre-arranged time, and it was great to have a more private, one to one experience. Went from mattress to mattress testing them and it was a much more relaxing & private atmosphere, we were completely comfortable doing so and Shawn answered all our questions as we tried each one,.. something that would have been uncomfortable in a traditional store full of customers watching and vulture like salespeople. Shawn was very knowledgable on each mattress, there was no pressure whatsoever. When we had questions he was right there with complete answers, not off chasing the next customer. He has a free delivery for Veterans & first responders policy, which we really appreciated, not only the delivery, but his outward respect for those whove served, a rare genuine gesture. Chose our mattress, cost roughly 35% of mattresses we had looked at with 100% of the quality & comfort. We love it, weve made a date for Sunday with it... stay in that luxurious bed, watch movies, snooze & enjoy the comfort! Very satisfied & recommend you give this a try, your sleep & your wallet will be happy, happy!
Shawn was amazing !!! My daughter loves her new mattress 😊
Id give 100 stars if I could! Shawn is definitely knowledgeable about all things mattress related, even I was surprised at the amount of information he shared with me. But he doesnt over do it either, tells you as much or as little as you want to hear. I spent a little more than I would have at some other places (about $20-$30 more) for a full mattress that met my criteria, but you get way more bang for your buck with Jennifer and shawn so it was no issue for me to spend the few extra dollars. Well worth it. And he had lots to choose from. Also, its really hard to find businesses that make you feel like a priority. Shawn discussed my delivery and made it very clear he was going to get it to me very quickly, which he did, next day, great communication... Excellent work/business ethic. All around great vibe and pleasure to do business with them, and we will definitely be back in the future, do yourself a favor, if youre in the market for a mattress, pay this place a visit, you wont be sorry! Thanks again guys! --Nicole Landers
Great people and and great experience! Shawn was a pleasure and answered all of our questions and hooked us up with a great mattress. Never slept better!!!!
Great experience! Great products and service in a no pressure environment. I will defiantly use them again on my other properties.
Shawn was very helpful and knowledgeable about the mattresses they sell and made the experience a lot less stressful than some of the other mattress stores in the area. I highly recommend Mattress by Appointment to anyone looking for a great night sleep.
Great service!! So happy with my new bed and the process was so easy!
Impeccable customer service. Hard to find words - your kindness and temper are an inspiration, sir. Thank you ~
Shawn was so knowledgeable and professional! Amazing bed at an unbelievable price! I will definitely be getting all new beds for the kiddos from him!!!
Super easy, no pressure and a wide selection at a seriously reduced price. I was a little hesitant but for sure will buy from them again.
Shawn was very knowledgable about the mattresses that were in the show room in Melbourne and easily narrowed down the type of mattresses my wife and I would be comfortable with and then gave the pricing structure of the mattress, box spring and stand that would fit into the budget that was set. Buying 2 high quality sets afforded Shawn to cut me a break on the deal and delivery . He set one up to show how easy it was and now can easily set up the other one when the other bedroom is ready after the Reno that is being performed. Thank you again Shawn and I will certainly permote your store and products in the community we have just bought a home in every chance I get .
Just want to give 5 stars for going above and beyond great customer service. Thank you Shawn for going out of your way to deliver a mattress, although I mistakenly purchased the wrong size!!! :)
Love my new mattress. Sean was very professional and made sure I was purchasing what I wanted.
I normally don’t even do reviews but I felt the need to on this one. Shawn was extremely welcoming, knowledgeable and hospitable. Admittedly, the first time I went I was hesitant to make a purchase because I didn’t want to pay $800 (which is actually a good price after comparing to others) for the mattress that I now have from MBA. He completely understood and wasn’t pressuring whatsoever. But after browsing around other stores and comparing it to the actual store retail prices...i realized that price was a steal. Not only that but once I left MBA after getting a feel for the mattress, I kept thinking about it days, even weeks after. (They also offer free delivery to nurses, cops, military and more). Day 2 of me actually sleeping on the mattress, I woke up late for work because it’s so comfortable 😂. All in all, 5/5 for customer service and merchandise. Will definitely recommend to other people 👍🏽.
Just got my new mattress from these guys. The prices are great the mattresses are phenomenal. Shawn and Jenn are great to work with.
Good service not too pushy and took my bed set home that day.
Shawn was awesome! From the first phone call to walking out the door with the matrresses we needed!! I will recommend this place for sure!! Thanks again Shawn ☺
Shawn is very knowledgeable about the products they sell also very nice does everything in a professional manner have already recommended them out to other people to buy from them
Great service! Super comfortable mattress. Thanks!
Great customer service and even better product.
Very knowledgeable and got back to me right away. I checked out many places but ultimately chose your store because of the personal attention given as to what type I needed due to injuries and limited funds. I will always recommed a friend or family member here if the are in the market. I just received delivery of my new mattress/box springs and couldnt be happier! When I save enough Ill be back for the special pillows & mattress cover. God Bless you both, Jen & Shawn!Lisa D. Driggers/s/Customer
Sean was very very knowledgeable about beds headed great personality very knowledgeable again I would recommend this to anybody or when I meant I would recommend this store to anybody but call first its by appointment only
We bought two mattresses at a great price. Items were delivered and they were great to deal with.
Great purchase experience, easy and fast, got my bed and super comfortable and prices are affordable.
The store was easily found and Shawn quickly gave us an appointment the same day. He was nice and very helpful, they have a good variety of mattresses to fit your comfort. Delivery was great! and he came as promised, we financed ours and the appliation was easy, simple and quick as we got aproved on the spot. Thanks for the amazing service! 100% recomend if your looking around for a mattress. 5 Stars for Mattress by appointment.
Found Shawn through Facebook Marketplace & boy, am I grateful. I messaged their page & they said I could come on down to look at mattresses. Showed up to a very clean window front location, no-pressure consultation turned into me leaving with a brand new mattress. No re-wraps, & high quality. They work with a company that offers a 90-day finance plan for qualified buyers, & also offer same-day delivery service. Shawn was very patient with my pickiness, did not pressure me into buying, & answered all my questions. I would highly recommend buying a mattress from them, & will return to them in the future!
Great bed! Awesome salesman!
Friendly and knowledgeable and you can not beat the price,
Great place to shop reasonable prices
Shawn is very easy to deal with. Great service!!
Very easy to deal with. Great service
Very friendly quick delivery a deff go to again
Very good...Love my mattress..
Shawn and Jennifer are great, as are their prices and the quality of their mattresses. I dont know why anyone would go anywhere else.
It has very good mattresses, but I was just looking at the options, I did not find what I was looking for, but the attention is very attentive.