The young man at the store was very helpful and did a great job. Note this local store does not provide tv services and again the worker at this local store did an excellent job.But...big but...AT&T as a cable tv company is a total farce and the process of attempting to contact the proper people is maddening. Traveled the planet in a near 2 hour phone fiasco talking to 5 different people in 5 seemingly different countries and not one of them could figure out how to get me to the proper person. AVOID AT&T FOR CABLE TV SERVICES...

Very helpful

We bought over $1K in phones there recently. We bought an extra charging cord that was defective and fell apart in less than a month. NO RETURNS, even with a receipt. Its not an AT&T owned store like those in Columbia. Its a distributor. Go to Columbia. Buyer beware.

Excellent fast service

Im giving the location a 5 star rating. I was really happy with the worker he answered my questions. The store was nice and clean it was also very welcoming and friendly environment. Overall a very nice and welcoming place.

Great service, very friendly. George is great at really explaining things to make sure your getting the best deal you can get. Highly recommend working with him and the at&t store in general.

Great experience. The new manager is great. Makes sure everyone is informed on everything and makes sure all their needs are attended to

Jaime and Ryan were absolutely incredible helping me set up my new iPhone XR. My experience was unlike any other while working with the two of them. Any issues? I recommend talking to them!

Great customer service. all mt question were answered. left with a new phone that i love and saving lots of money with dtv

The manager Michael was very helpful and nice. He was able to help my dad understand exactly what was going on with the bill and was even able to make our bill cheaper!

This place is probably the worst at&t Ive ever been too. Half the time when I try to go up there the doors are locked and no one is there.. this is during the day... then when there is some there it takes hours just to get help and out the door.. at&t continues to disappoint me once agian.

John is a very funny and smart fella. go see him for some laughs and all your needs

The new manager is a great and friendly guy. positive attitude and very knowledgeable.

I strongly feel that its easier to leave a negative feedback then a positive. In this case it happens to be true. This evening my boyfriend and myself looked into the Next Program while working with the sales lady another girl with long hair came out from behind two closed doors yelling at another person to mind their own business and, not only was she rude but using strong profanity. This is NOT a place where I would want to take my family, little own do business with them! We asked the sale lady if the manager was present, she gave us the managers business card.

I have always enjoyed coming to this At&t store whether its for something small or for buying a new product. Sales rep George and Manager Michael were extremely helpful when I recently purchased my new Series 4 Apple Watch. George was also extremely helpful when the wife and I traded in and purchased/upgraded from our Iphone 7s to the new Xs. Now while Im biased towards Apple, I highly recommend going here no matter your choice in product and/or if you have an issue with your service.

Michael was fantastic! Helped me with a totally messed up phone order that I did with corporate, got it all straightened out for me, got me the correct phone, and got the billing correct!!! Then I had my phone screen protecter on upside down, thus blocking selfie camera. He caught that right away. Great store manager and sweet, polite young man. Merry Christmas Michael!

My fiance and I had been paying for a tablet for 2 years without knowing it was suspended, due to always being on wifi, until we took a family trip and our son couldnt use it. We called customer service, were told it would be credited due to the fact we never were able to use the tablet after multiple calls previously to see why it was suspended in the 1st place. When the credit didnt show on our bill, we were yet again given the run around by the customer service reps and managers at the 800 number. Michael, the manager of the AT&T store in Mexico, assisted us by calling for us when we had gone to the retail store to cancel our service. He was very kind and patient and also took the time to explain the situation for us so we didnt have to go through it all again. Thanks to him we got a guarantee the credit was going through! Great customer service at this location. They go above and beyond to make sure their customers are taken care of! And because of their excellent service we decided to stay with AT&T, and even upgraded our phones.

Not the finest of AT&T stores by far. The deal I signed up for was not at all what I got and then to fix it was another multiple visit ordeal to different stores in different cities. Stick to the stores in Columbia where you get in quick and they know more about their services.

Well i was having a dilema with my Android phone stopped in bought a brand new cord it still didnt work the charging system. Asking the AT&T clerk what was wrong with my phone,he said the charging port is messed up you need a new phone. So he sold me another Android for nine hundred. Yeah i love this company.

Very nice and knowledgeable employees. Had a woman help my mom get a new phone then set it up and set us up with a new line. She was a great employee.

Went in and got a new iPhone XS Max and I love it and had a wonderful experience with the sales representative!

Amazing store! The only one I deal with. George Gering there is my guy and always helps me with any problem I may have.

Cameron Did an amazing job got me set up with Directv at such a great price.

Great customer service, George helped me get my new iPhone 8 Plus and it was a quick and easy process thanks to him

Wow havent been in store for a long time Cameron did a great job satisfying me awsome sales man, but he is no Robbe

Great customer service and very knowledgeable about their products.

The people are respectful and they are very helpful o

Not very friendly staff, they definitely have an attitude. They wont even greet you when you walk in the door. Just go somewhere else. Youll be happier, I promise.

The young men who help us at the AT&T store are always pleasant, professional, and competent. We appreciate their help immensely!

Michael and his coworkers were very helpful in technology to set up your new investment!

MICHAEL F. ATT STORE Manager IN MEXICO. MO DESERVES A perfect 10 GRADE FOR HIS PROFRSSIONalism AND TOTAL CUSTOMER SATISFACTION. G.A. new customer.

The Manager Cameron is the best. Their Bogo and DTV are outstanding

Super nice staff!! Very helpful w my phone issues!

I live near St. Louis but have received such excellent service and support that I prefer to purchase from this location. Thanks George!

Michael was friendly, knowledgeable, and attentive! Thanks for the great experience!

Went to upgrade 2 phones. Employee couldnt figure out how to do it. Needed to ask another whom was busy of course. Finally got them going and transferring all my info which was going to take 2hrs. I left all the phones there and returned 3hrs later to pick them up. Got home.. NO SIM CARDS.. phones couldnt be used... contacts were gone. I asked specifically to make sure all was backed up and after leaving my phones for 3hrs to not have it completed with sim card so it could be used was beyond ridiculous. I had to go back to get it finished so I thought. Than they called and needed my password to my Phone, Google and Samsung acts. I gave it to him 4x!! Because he couldnt get it right( ITS NOT THAT DIFFICULT) He took it upon himself to reset my password!! Are you kidding me?? I had to go back in and reset again all my passwords to several accts with now a new password vs the ONE Ive used for the past 5 years! Go to a Columbia store where they have brain cells. Ill never return to this store. They always screw up something!

Great store, employees were knowledgeable. Phone issue was fixed quickly.

It Was Quick & They Were Nice Explained everything To Us

They were very friendly and showed me ways to save money. LeWalt Evans seemed very knowledgeable.

Very helpful and knowledgeable people working for this AT&T store. They have answered all questions. They have fixed all my problems.

Staff is courteous and always get the job done quick.

They all lie to telling you whatever you want to hear then when you go back they tell you no thats wrong or you got to jump through a bunch of Hoops

The last 2 times that I came to this AT & T Retailer for help and assistance regarding my AT & T purchased cell phone I received absolutely NO help. Agents were clueless! And, they did not apologize for being unable to help and did not refer me to someone who could. Just disgusting! They should be ashamed to cash their paycheck.

Chandler was knowledgable and pleasant. Wait time was only a few minutes.

Michael and Chandler were incredibly helpful! I couldn’t be happier!

Changed hands AGAIN.... but got the paperwork that I needed.

Good

Busted my screen, they helped me through the insurance process. Great help.

Really clean store and helpful staff

The staff was courteous and helped resolve my issue.

Website and sign on door said they open at 9am today...10am and still locked. 7 customers come and gone

Fast and friendly enviroment

They are nice. Professional and a clean store.

Great service

Would give no stars but thats not an option poor customer service

Always great service!

Ridiculously slow. Do not know how to do their jobs.

Awesome

The associate did not know what SIM card to put in or how to do it

Store is closed on a non-holiday, for no reason....

This store did everything i needed and nothing more

Horrible service!!! It takes over an hour to get in there

Poor lackluster service.

Guy was to busy watching TV then to questions

Great place friendly

Friendly, knowledgeable people

Great service

Called 5 times today, and no one has answered.

Great staff

Very clean store!

Qualcomm 3.0

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