Excellent experience as I visit at least 4 times a week

Great hardware store! Plenty of Helpful staff. They always seem to have what I need for the boat. Stainless nuts and bolts etc. Also lots of grills and accessories Top brands. Rentals of equipment too.

Everyone there is so helpful! Always willing to go that extra step to help you! They are always personable too!

I found all but one thing that I needed. He gentleman who helped me checked another one of there stores. So after work tomorrow Im going to pick up what I needed. So helpful!

Always well staffed with helpful and friendly people. This is a real jam of a business. Keep small business alive. I always support the small businesses

Customer service is always Great! Thank you

The employees that worked there were very helpful

A shout out to the guys at Kabelin for taking the time to fix a small hardware crisis Monday right before closing time. They know the meaning of customer service.👍💯

Very knowledgeable and good help

Great place !! Save our local stores from Amazon and mail order internet stores. They have a lot of merchandise.

The Lady in the UPS package part is totally AWESOME

Always cheerful and helpful. Direct. You to the area you need, then call ahead so salesperson greets you there.

Very knowledgeable know what I needed even though I wasnt sure.

I will remember todays visit.

Sadly had a bad experience today with a store associate, he was unhelpful, did not know the store inventory and was blatantly rude, not something that I have come to expect from Ace hardware.I will not step foot in this store again.

Great little hardware store that has a little bit of everything. The added bonus it has a UPS store in it. Sweet!

Rude employee at key cutting area. Will not use them again inconsiderate people and supposed to be ace is the place for helpful hardware folks not!

The customer service was (good) didnt try to push for the sale but made the explanation of the product/item understandable, so youd want to buy it. Plus Aces reputation is pretty good.......

Very knowledgeable sales people

Super helpful people, had exactly, what I didnt know, I needed!

Kabelins has always been a unique shopping experience. You will love it!!

Excellent service, Ted is the best.

Beautiful LARGE Ace Hardware. Well stocked and plenty of knowledgeable employees.

Excellent service from both staff and check out girl

Always staffed, quick service, friendly people, Kablins always does a good job ..Big box could learn a few things

Helpful employes and a lot of quality product!

They were so helpful

We love Kabelins. They are locally owned and operated! They have a huge selection and excellent customer service. They always seem to have the odd piece of hardware I cant seem to find. Shop local and experience the difference Team Kabelin makes.

Plenty of help. You will be in and out quickly. Prices are reasonable.

Wonderful service!

Always knowledgeable, friendly, and helpful. Competitive pricing.Recently (in December) need a garden hose. Great selection and helpful sales force. Also, help in replacing an odd chainsaw blade.Always check before the nearby big boxes. You’ll be met at the door with a smile!Outstanding neighborhood resource.

Competitive yet slightly higher prices... but its worth it. Staff is knowledgeable on the products and answer every question thrown their way. Great teamwork. The bag of potting soil I bought today was stacked way too high! The cashier and I were breathless after getting it down. Please break down the pallets to where we dont have to stand on them and reach over our heads.

The score is a compromise.On the positive side, the store is locally owned and run, very functional, unpretentious with a very convenient delivery service which is much appreciated during the pandemic. On the other hand, the story employs at least one employee who is determined to chastise and humilate a customer she does not like. We had items delivered to our house when I noticed the store had called earlier. When I called the store, a woman employee criticized me for ordering from the Michigan City store when I have a LaPorte address. I pointed that we lived 4.2 miles from her store but 6.1 miles from the LaPorte store. (I remember this from the Google site that listed the closest Ace stores.) Apparently determined to humiliate me and perhaps release some unmanaged inner frustration, she next criticised me for getting free delivery when the puchase was less then $50. I pointed out that I did nothing the website did not allow me to do, the site gave the purchase free delivery. Rather than apologize, she tersely said “Good day!” and hung up on me. There is no excuse for this meaness.

Always friendly and knowledgeable people there.

Very helpful

Biggest ACE Hardware Ive ever been to. Lots of stuff.

The lady at the paint counter really did not want to assist me. She said that she spilled a can of paint earlier this morning and that she wasnt in a good mood. The problem was that I took in a cabinet door to get the color matched and she had no interest in assisting me with matching the color.I have been a loyal customer of that store for the last 9 years and refuse to go to the big box stores but I think that is going to change! Very unprofessional.

Great Ace location. Large store with a LOT in stock.

Im from out of state and we were visitng the area. In the midst of our travels, my daughters wheelchair broke. I needed one part which I was told I would find here. I walked in with her chair and Marvin and Steve helped me. They directed me to part I needed, assisted with putting it in, and offered to make sure her chair was working before I was on my way.Atmosphere was pleasant, employees were beyond helpful, and pricing was competitive. A great experience overall.

Was looking for 2 wind chimes in memory of one departed... found the perfect one, but needed 2. Debbie was most helpful and called the LaPorte store to check their inventory and they had one. She told us and then called them back and asked them to hold it for us... this really meant alot to us!

Great place. The people are so helpful and outstanding. They really wanna make sure you get what you need, and nothing more

5 stars for helpfulness and friendliness of the staff, minus three stars for the inconvenience and lack of knowledge in certain aspects of the business. Always stopped here as its a quick in and out compared to the bigger stores in town. The individuals who cut keys or whomever made the policy of not cutting do not duplicate keys needs some education. It is absolutely false that these keys can not be legally duplicated; only restricted keys (theres a difference) by the manufacturer cannot be duplicated as theyre patent protected. Its unfortunate that I had to go elsewhere to have a copy made at a different hardware store in town for a basic Kwikset style key which happened to have do not duplicate on it. As the property owner, I was told by the staff that I could write a letter on my own letterhead stating Im the property owner and am allowing myself to make a copy. Ridiculously inconvenient and frankly, an idiotic policy. I will continue to take my business elsewhere.

They don’t understand concept of customer service at all. What a shame. I waited and never got help to load soil into my car. They are some heavy bags you know

Love this place. Very helpful staff. They can help you with any questions you might have. Able to ship parcels from UPS. Large variety of items for sale.

I was looking for some specific plumbing items. I found one right away and the second was unable to find. A helpful Ace Hardware person offered assistance, but we were unable to locate it.

On a bitter cold day, one of the gentlemen working on the help desk found a drill and some zip ties, and came out to the parking lot to fix my motorhome and got me back on the road. My hero! Exceptional customer service!

Great place to get those items for home. Gods knowledgeable staff.

Always a great place to shop. Extremely helpful people and good people. Thank you Kabelin

Knowledgeable staff. local business owned. good selection.

High-touch service, great for asking questions and figuring out how to solve a problem. Stocked with lots of hard-to-find merch.

Always helpful.

Love the store ! one of the few stores left where staff is very knowledgeable

The prices seemed pretty reasonable, and the staffers were very helpful. The store has a lot of items and even has a Hallmark store on it!

Clean nice store

Great place to to get hard to find items

Normally great.Home office thank you for being professional.

They have knowledgeable &friendly people and a very good inventory.

Great store, you can always get help with your issue

Great place to shop. They have everything

Kablin has been a part of Michigan City for a long time. I have had great service and quality merchandise.

Awesome

Quick in and out

Best ace hardware I have ever been too

Great place people and quality with knowledge.

Very helpful people!

Competitive pricing, very clean, and the staff is extremely helpful. Very large selection.

Very friendly helpful staff

Refreshing to go to a real hardware store.

Everything you need with a helpful staff.

Their workers are always helpful.

Did not have what I needed, plus clerk did not even understand what I was asking for.

Staff was very helpful and especially nice

Worst .Plays to shop. They call police Begose i try to turn a 🔑 2.49. They dont cat it right

Everyone is always nice and helpful

I needed keys made and they got right to it.

They had just what I was looking for and a bag of popcorn to boot!

Rented a penske 🚚. Everything went well.

Fast and friendly service.

Excellent, friendly service.

Ace always has what I need, and usually has advice if needed

Nice and family oriented

Very helpful staff

Great people

Reasonable