Shame on me for not taking the time to submit a review years ago. Year in and year out, Mr. Tire on Bagley never disappoints! We have never received such HONESTY at any other auto service center. The quality of service is superb and consistent!! It doesnt matter if it has been tires, oil changes or most recent a battery replacement- we are beyond impressed. Mark is our go-to guy and this specific Mr. Tire location isnt the closest one to our home but it is the only one we will patron. Stop shopping around, youre wasting your time.Mark and Team, thank you as always for providing the highest level of service on all fronts!

This is the best service I’ve ever had. I got two flat tires and they stayed open late to make sure I could get back on the road again with new tires. Friendly and professional and they truly care about their customers. If you need new tires go here!

I had my oil changed here once before the pandemic. They didnt bother checking the air filter. I scheduled an appointment yesterday for 11am today thinking Id give them another chance. was told it be about 45 minutes. Came in today and was told it could be around 2 hours. That is a HUGE difference. Some people have other things in their schedule.... And when they do them... THEYRE SUPPOSED TO WEAR A F@#*%ING MASK. experience better! better what? A better contraction of a deadly virus because you installed a useless plastic screen.

Needed a same day oil change on a Saturday afternoon. It was done way quicker than I anticipated and had no issues!! Highly recommend

These guys are great! Fast, efficient, and good! Mark is very easy to work with and extremely helpful. Always looks out for me, does work that’s needed, suggests some things, and doesn’t push things that aren’t needed. I will keep going back for all my vehicle service needs. Very competitively priced too.

Great customer service and pricing! No matter what car I have I take to thus location!

I booked this online but a coworker also highly recommended this location.

They filled up our tires on our trailer with no notice and were very friendly. Great place great people

After having a blowout on the freeway today that cause major damage my guy Mark told me to bring it on in very close to closing and took great care of me and my f 250. They even cut away part of my exhaust that caused the blowout. Im going back to but some aggressive tires for my f 150 and take him a nice tip.

Great service, helped fixed an issue with ease, fast and efficiently!

My friend had a bad experience at another location and the guys here took very good car of him

Excellent service! Excellent staff! Honest

HAPPY!! Have been using Mr Tires services for several years. ( ...Malibu, Ion, RAV 4 and others I cant remember...) I havent been disappointed. Whether I call on a Sunday ( pre-COVID), or call during the week, Mr Tire is clutch in providing a service I need. Called on Monday afternoon and had tires installed Tuesday morning. Dropped car off on Monday afternoon late to have 4 tires mounted/balanced with 4 wheel alignment. Price was competitive and we didnt have to wait over a week to get them installed at a dealership. ( Really?) Keep up the great service and friendly / helpful attitude. Thank you!

Mark S & crew were amazing when I had a tire blowout while travelling out of state. Quick response, accurate diagnosis (replacement, not repair) and timely communication throughout. Especially grateful for letting me jump the line to get me back on the road when I heard my son was sick back in Wisconsin and I had to cut my visit home short (true story) THANKS Mark!!

Mark and Mark are the best people to work with!! Very kind to their customers, work hard to get you in and out, and have your best interests at heart. Strongly recommend Mr.Tire!!!!

Guys here were friendly and considerate. Even the customers told me what a great job they do. I was able to get 4 tires and an oil change under an hour and half. Thanks guys😃

Markie mark (assistant and head manager) and the funky bunch is worth to do auto business with 14/10 recommended

We are from NC and had new tires put on our car before traveling. Upon getting up this morning we had two flat tires. The very nice gentleman( I wish I would have gotten his name) looked at them and added air a day gave us suggestions on the problem. He told us to come back if we had any further problems.Best customers service I have ever had.Thank you!

HIGHLY RECOMMENDED AWESOME PLACE!! Had a last minute tire issue on a Saturday afternoon and called the Middleburg Hts location. Mark the manager said to bring it on in he will get it taken care of. I was there less than an hour, they fixed my issue, were straightforward, honest and quite the enjoyable crowd to be around. Thank you so much for the great service and I will see you again soon!

Highly recommend for any tire or repair needs!! One of the best experiences Ive had at a place of business in this category! Every employee is professional and courteous! Other businesses should look to these guys as a shining example of professionalism!

I always receive the absolute best customer service and fair pricing with Mark and his team. I couldn’t be more satisfied with the service.

Great, prompt professional service as a walk in.

Pulled into the parking lot with a huge hole in my tire and Mark was able to help me out getting it fixed. He hooked me up big time since I am a marine home on recruiting duty and rely on my car for work. The generosity he gave me not only as a customer but as a marine was something you don’t find anymore. Being someone who does a lot of work on my vehicles and have some time in the mechanic field, I 100% recommend this place to anyone looking for work on their vehicle. Thank you for your help and support mark! Next time I’m home this is definitely the place I’m coming for anything involving my truck.

I was looking for a tire upgrade for my truck, Im so happy that I chose Mr Tire in Middleburg Hts. Mark Serafin, the Manager helped me make that decision a great one! Fantastic customer service and overall great experience, prices for the whole job was right on the money for my budget. Thanks to the whole team, keep up the great work. Russ Langlotz

Was able to schedule to a repair same day. Was in and out in 15 minutes

I had a punctured tire and called Mr. Tire, they were able to fit me in their morning schedule and had the service completed in short order. The manager, Mark, was very friendly and helpful-he explained what they did to fix the tire and didnt try to sell me on other services. Also, with a coupon, my visit was entirely free!

Great customer service and prices!

I’ve been here several times for routine and non routine car issues. The staff have always been friendly and attentive and the work is quick and well done. They keep you thoroughly informed about your service and estimates for work to be done have always been accurate. Great service!

This place was awesome! Mark was super busy but managed to fit us in as we were attempting to make it back to college that day. Our tire was a wreck but he made things work. He was upfront about price and made sure we paid for what we needed and not more. He explained the process to me so I understood how the tire change process worked for the future! Overall I highly recommend for any car related needs!!!

I was having some weird engine issues right before Easter and they took my car and spent 3 days testing it under different conditions. I’m happy to say the issues were a mysterious fluke (could not be recreated under any conditions) and my car runs great, but they didn’t charge me a dime for all of that testing!! Thanks to Mark and all the guys for being so thorough and honest! I’ve been a customer for a long time and will continue to be!

Mr. Tire was amazing I dealt with Mark and he was very helpful and informative. The were able to help me out and get me get back on the road in under 2 hours with no appointment. Mark really went above and beyond to make sure I was taken care of. I would highly recommend their services to anyone around looking for car help. Honest and very friendly service which is hard to come by. Thanks Mark!

Great fast service! Definitely recommend you take your car there. Amazing customer service and great prices !! :))

Best service . I was stuck with a nail in my tire and an hour long wait already late for work. They saw how upset I was and and took extremely good care of me. They were so nice and I was in and out in 20 minutes. Thank you for making a rough day not so bad!!!

My experiences with this store have been amazing. There are specifically two employees there, Nate who is the assistant manager, and Esteban who is a technician; And both of them have been so helpful and sincere every time Ive had to go there. They take care of me as if Im part of the family and I have recommended several other people to give them a shot, too! I think Nate should be running the place. He is very attentive and gives you an experience you rarely find in a service role. 5 stars across the board!

I had to come to Cleveland for a business trip and ran over something on I-71 and got a a slow leak in my tire everyone else in the area wanted to charge me for all new tires 😡 but they a had a tire and helped me. I really appreciated the friend and helpful service. Highly recommend this place especially even just if youre traveling through the area if you need some help. Two thumbs up. 👍👍 Thanks so much!!!

Just heading out from this place, and I felt I had to leave a review. Super friendly, very reasonable on prices, and didnt try to upsell me on things I dont need. Came in for a flat tire repair on short notice. They fit me right in and even printed out a helpful inspection report showing me how it would be a while before brakes and tires needed replaced or rotated. These guys have earned my future business!

I have been a customer of Mr. Tire in Middleburg Hts, OH since 2000. My overall experiences with that store have been very good. I find their staff to be honest, helpful and good communicators. Since several store managers have been there over the years, this is also a testament of how the top management at Mr. Tire runs their organization.The real test of a business relationship comes when things dont go as planned. During the couple of events when this happened to me (and there arent many), Mr. Tire has always stepped up and done the right thing. I have no complaints about how I have been treated and the final resolution to problems.I am specifically writing about a recent visit to resolve a gas tank problem. This is the second gas tank they installed in my vehicle over the past 8 months. The first tank was installed in late 2018 to fix a bad fuel pump seal causing a gasoline leak. Back then, we discussed several options and decided to install a used tank to save some money since the car was 8 years old. The manager didnt have to recommend a used tank, but they thought it was the best option under the circumstances. Unfortunately, that used tank developed a different problem shortly after installation and needed to be replaced again. Much to my surprise Mr. Tire did the second tank replacement at no charge because they said the original work and materials were still under warranty even though it was a used tank. Many kudos and thanks to their company and people for taking good care of their customers.

Great service. They went through hoops to try to resolve my alignment issue. Sadly Ill be returning that vehicle to where I purchased it since something is just not right with it compared to the past 3 vehicles I have owned. Mark is hilarious and the music is great...quite refreshing!.

Excellent customer service, they make you feel welcome and really know how to take care of you. I have used this location many times and always go out of my way to come here. Worth the trip.

I had my car serviced on 5/18/2020 The Manager Mark Serafin is exactly what you would expect, kind efficient and very knowledgeable. Took extra time and care to answer some questions about my car. Nice job completely satisfied. Thank you

After we came back from a week vacation and we flew in and out of Cleveland airport we had some issues with our vehicle. I had my wife my 2 kids and my in-laws with me and we had a 2 hour drive back to Toledo ahead of us. Luckily we stopped by Mr. tire and was greeted by Michael who took awesome care of us. What could’ve been a huge issue after a long vacation turned out to be a pleasant stop thanks to the efficiency, friendliness and helpfulness of all the employees of Mr. Tire. I only wish they were closer to where I lived.

Mark was extremely helpful and pleasant. Had a screw in my tire and wasnt sure of my options since I only had 3,000 miles on my car. My car was taken in and the tire was repaired quickly. The price was great and they even had great music playing in the waiting area. Would recommend Mark and his team to everyone

I brought my 2006 Dodge Caravan to Mr. Tire in Middleburg hts today and they were absolutely fantastic Mike is very knowledgeable and did a great job. He and Mark took the time out to show us exactly what was going on under that van. Most places tell you about it and expect you to take their word for it but they showed us what the issues were and explained what could go wrong if we left it in that condition. We will definitely be taking our vehicles to them from now on. I trust them and I cant say that about many places.

Excellent service. Had a flat tire and needed a new one ASAP, and Mr Tire was able to get me one and swap it out with the flat one the same day.

I stopped in to get my tire filled and the manager, Mark greeted me. He was very nice and extremely professional. He looked into why my tire was losing air and came across some metal. The team got my car in and fixed right away! No issues and great prices. I will be back again for future services!

A big thanks to Mark and his crew at Mr. Tire! Repaired our tire and got us back on the road from Maryland to our Thanksgiving destination In Michigan very quickly. Thanked my husband for his service (Army) and wished us a Happy Thanksgiving! 😭 Happy Thanksgiving, Mark, and Merry Christmas to you and your crew!

The staff at Mr. Tire Middleburg Heights is extremely knowledgeable, professional and helpful! They are honest and explain everything. I highly recommend them!

Wow, so impressed with the friendly service! Lunch out in the area, all the sudden, my car picked up a big ass nail in the tire. of course that doesnt put me in great mood, but Marks super friendly service help relieve the feeling, in the end the tire is determined not fixable - the hole is too big to seal.... Marks staff help put my spare tire on and offer to order new tire..(details....), all quick and smooth, and Marked insisted not to charge me at all, saying humbly I didnt do anything, in fact, he did a lot! I wouldnt be able to get back to work without them changing the tire. and the warm service help got ride of my grumpy feeling from the incident. Thumbs up Mr. Tire!

Amazing customer service. Everyone was very warm and welcoming. Great prices for the work that was done. I would recommend this place to anyone

I have always received amazing service here. Mark and the crew are so good.

Mark was friendly and helpful from the second we called to schedule the appointment. He got us in fast, it went smoothly and pricing was good. He made our experience great; you can tell he loves what he does and started our day off on the right foot. We’ll be back! Thanks.

Very good first time experience. Welcomed in an enthusiastic manner by Mark, service center manager. Quick service and price as quoted. Will return in the future!

This is by far the best auto repair shop I have ever been to. The manager Bob is hands down the most professional and knowledgeable advisor I have met. He was a former repair tech so he knows cars inside out and knows how to explain the repairs to the customers without confusing them. Very good pricing, when I came to pick up my vehicle I was helped by Brandon. Brandon was so friendly and very helpful. A+ for Mr.Tire 868, you now have a life long customer.

Fast, friendly, and knowledgeable staff. Very happy with the two times I have had to stop in. The first time for nails and the second for a giant piece of copper found in my tire. They didn’t try to swindle me and I left very happy. I also got the road hazard insurance which paid off because I didn’t pay anything to get this tire fixed. Thank you Mr.Tire and a special thanks to Nathan who helped me both times I was there and gave great customer service. I will never go anywhere else for tires!

I have always had a great experience at Mr. Tire in Middleburg Heights. From an oil change service to fixing a flat to getting my power steering pump replaced they have always taken great care of my car. On top of the quick and friendly service, everything I have had done was explained in way even I could understand.

Mark took great care of me today at Mr. Tire! I was impressed by the affordable prices and their amazing customer service. I will definitely be coming back for all of my car needs.

Got a screw in the tire on 71. Called and said we couldn’t get there until 1/2 hour before close and they said “come on in!”. Super fast, super affordable and AMAZING customer service. Funny, informative and just a pleasure to end a long work day with. Made an appointment for maintenance in a couple days. These are my new mechanics!!

Stopped in with some unexpected car trouble and Mark went above and beyond to help. If I could give them 20 stars I would. The help and kindness was appreciated!

This place has excellent service and the staff are so professional. I have been a customer for a few years now. I heard a funny noise and called. I was told I could bring it up right away. It turned out to be loose heat shield and nothing with the engine. I was not made to feel ridiculous at all, in fact all the questions I have asked in the past, I have never felt stupid for asking them. Thanks Mr. Tire Middleburg Heights. This place is great!

After being at er for 1 hr broken 2 arms tire popped these gentlemen helped a mom out if i could give 10 stars i would. Fast, honest, and caring! God bless

This is a great local shop. I stopped in unexpectedly with a screw in my tire and received fast friendly service. Inexpensive and quick fix with no appointment.I will definitely keep this local gem in mind if I come across any more tire troubles!

I’ve been coming here for years and have always had great service. Pricing is fair and they have always walked me through any issues. Scheduling is easy and work gets done in a timely manner. Would definitely recommend.

The staff here are great and honest! My daughter had car trouble while traveling to Cedar Point and they fixed her car and got her back on the road in no time! I appreciate their honesty and the great service they provided!Thank you all!!!!

I am so grateful for having found such a reliable, efficient and thorough place for my car issues. We used to “shop around” and get a few quotes and I always paid attention to how genuine the feedback was. We don’t need to do that anymore because I trust these guys so much. They always were very frank with us . When other would give us some high quotes, they would tell us in Lehman’s terms what they found out and always explained what service was needed and in many cases it was at a much lower cost.All our case issues business goes there now. In addition to being honest, they are super fast.Excellent business.

Amazing customer service! Got me right in and took care of everything I needed. I will be returning in the future. Highly recommend!

Great, quick and thorough service. Way cheaper than Valvoline for semi high mileage oil change and full service so they caught a few safety issues for me while I was already there ready to wait for my car to get the oil change. Who wants to wait around and worry about another appointment somewhere else? Or doing more damage driving on issues waiting for the next appointment? Not me.

Friendly staff and great customer service, too!

Highly recommend!!! Nice clean shop good safe location. Mr. Tire is my new go to shop for my vehicle. Honest employees that did an exceptional job. Very reasonable on the prices too they by far did better than anybody else and they were cheaper.

On a Sunday morning we came out to find our car had tire flat after stopping at Costco tire center and told a tire repair wasnt possible and that they didnt have tires for us we went to NTB where we were told in no uncertain terms they could not get to our car not even to look at it. Enter Mr. Tire in Middleburg Hts. Mark came out looked at the tire and told us right away that a repair would be no problem, about an hour later we had our car back with a repaired tire. Also it was a Subaru so if a repair want possible all 4 tires would have to be replaced which they were willing to make a good deal. They were honest, fixed the issue and were polite and courteous throughout the process. I will remember that and I will return to this location for my tire needs and repairs.

I live in Lakewood, but prefer to take the drive to the Middleburg Heights location. The manager and staff are very down to earth and truly care about taking care of their customers. I would give them 10 stars if I could! Thank you Middleburg Heights Management and Staff!!!! You are the BEST!

Super friendly and reasonable rates. Easy to make oil change appts and even have had them patch a tire which has held up great. Would highly recommend.

Actually went in for afree oil change my husband won at a car show. Ask them to check my front end and thoroughly expected for them to tell me I needed to have something fixed. Nope not today nothing is that bad. They actually took the time to come outside and talk to me about winter safety. Highly recommended

They took all three of my vehicles in one day. They were very accommodating in letting me get all my vehicles done in a timely manner even though I was outside the scheduled times I set up online. As always, they made me aware of items on my vehicles that might require attention. They were very friendly, and professional and I will continue to recommend them to others.

Mark and the crew are awesome.Very professional operation and they have gained my trust.Take all my vehicles here and so do family members.Highly Recommend!

Mark took great care of me just prior to closing and matched a competitors price. Another issue surfaced the next day and they fixed it at no cost! Great customer service.

Long overduePrices arent great, but you pay for the people there. TRUST whatever wizard they have - there was some trouble in my equinox, and this guy says there is a warranty until 120.,000 miles. I was at 119,00.Long story short, let these guys check out your vehicle. They will find you everything.

Very fun and knowledgeable people working for this branch Would recommend them to all my friends

These guys are great. My battery died and I needed a replacement. They got me in right away. Service was very friendly and professional. They also gave me $15 off my oil change. I highly recommend this place. Merry Christmas! John 14:6.

Awesome service. Fast and friendly! We were on our way to a family gathering and had an issue with our tire. We were in and out and on our way in no time flat ( pun intended). Thank you guys so much. Will definitely reccomend

Great experience! Manager (bald guy with a beard, I forget his name) welcomed me when I got there and got me back on the road very quickly. I live in medina county but will travel back to this store when I need any further work done. Great staff and management.

We have always gone to Mr. Tire. Last year we got new tires for our van. From the start there was something seriously wrong. I told the manager at the time, who argued with me that I basically didnt know what I was talking about. FOUR times we had to have the vehicle in to try to balance the bad tire, but it still had a horrible shake. When time came to have them rotated I went in cautious of the problems I was going to have over this bad tire. The new manager Mark asked me if Im pleased with the tires. I asked if he wanted my honest answer. I told him what problems I had been having ever since getting the tires. He and his crew took the time to look into the tire issue I had been having. Sure enough, it was a bad tire! Mark replaced the tire immediately. He along with his entire crew all apologized for the ordeal I had gone through, even though it wasnt their fault. They were all top notch when it comes to customer service! They treated me with such respect and validated all that I had been saying from the start. They have restored my faith in the Mr. Tire company, along with proving there are men out there who will do the right thing. Thank you for being a respectable company. We need more of these kind of people in the world!

The manager is very kind, honest and knowledgeable. I recently switched to getting oil changes done here too because I’ve had such good experiences with my tires.

So thankful I found these guys on this rainy morning. Not only were they able to repair my flat tire, but the price was way better than I imagined, they were friendly, knowledgeable, and provide a variety of services. Looks like I found my new auto service center!

Fast and friendly. What more can you ask for?

I was traveling through the area and got a flat tire. Mark got me right in and took care of my issue. I was back in the road in 25 minutes. I would recommend this company to all my friends

Great customer service! Everyone there is always so friendly and knowledgeable! As a woman, I always feel comfortable bringing my vehicles in for service and repair - they give it to me straight! Highly recommend!

Had tires installed at a different location. The truck developed a tire shake. Stopped into to this location and Mark was very helpful. Got me right in without a wait, re-balanced all 4 tires in no time flat.Thanks

Very good customer service and upfront and honest when I was worried about a problem on the rear tire. Will go back again. Thankyou!

Needed an emergency tire patch. Contacted them close to closing on 4th of July. They were nice enough to ask if they would like one of their guys to stay an hour later to accommodate us. We didn’t want to make someone stay late, especially on a holiday, so we asked for the earliest appointment the next day as we needed to drive early that day. They were very fast, had an amazing price, were great people, and I will definitely come here for all of my car needs. Very trustworthy.

Brandon was amazing! He made sure my experience was top notch. He kept in touch with me throughout the time my car was there and he made sure I understood everything that was being done. I would definitely recommend him to anyone having any type of car troubles or needing repairs.

Came in with a flat tire and was given quick, friendly, and affordable service. Highly recommend. They were also great for recommendations on buying a spare tire and all the other random questions I threw at them!

Always so kind and knowledgeable! The only place I go for my car and have been for years!

Great place for repairs. They explain whats going on so it makes sense. Mark and the crew are always polite, professional, and honest.

Mark and his crew were amazing!!! They listened to my wifes concerns and treated her with respect. They worked with her to resolve an issue with a defective tire, and replaced it right away. Such great customer service!!! We will definitely use this location again, and again!!!

Absolutely hands down the best place to get your vehicle serviced. Great customer service, everything was done to or exceeded expectations, and done in a timely fashion. Will be returning and the only place I will take my vehicles for future service.

Mark was great. He took care of both mine and my wife’s car on same day. He gave us all the relevant information and was very kind. Will def come back here for regular service.

Great customer service and prices! Easy to deal with and great open availability. We only take our cars to this location

There is nothing they cant fix on a vehicle!

The guy at the counter was awesome. The guys in the back went above and beyond to make sure they got my vehicle served quickly and at a great price. 5 stars for sure!

I had a small exhaust leak and they were able to help without me having to drive all over town.They were quick, courteous and knowledgable.We had a nice chat while I was waiting for the service ro be completed and I am really confident that they will be honest regardless of your situation.