The employee Danielle was extremely helpful and we had a lovely conversation the whole time she was helping us. I recommend that people come to this store. The only downside was that the computer was being difficult.

Ive done with this place for years and I dont know if the young lady wasnt just a bad mood or what or she was having a bad day but I asked her a question and I got a flat out no! So I just switched companies Im like Ive been with this was with Cricket for many years and was always able to use my upgrade I guess this time I was unable to

This location has horrible customer serviceThe amount of disrespect from the associate was unbelievable.Came here for convenience the associate was very rude throwing things around,I would ask a question only to be cut off.Management should look into giving her a class in customer service 🙏After about 20 minutes of continuous rude treatment the manager Muhammad came in and he was very helpful very polite I informed him of everything that happened he apologized.But I will never visit this store again.After all the rude treatment and the overpricing of the phones and also noticing that the taxes was half the price of the phonesNever again I left the store feeling disrespected and robbed.Thats a feeling that I would not like to feel again.

Best customer service Ive seen in a LONG time. Very helpful, respectful, and polite! Recommend this store to anyone!

Mike was very helpful and assisted me as an employee should and i was most pleased. I recommend this store, go see Mike.

Great customer service! I came here twice and staff was very friendly and knowledgeable. She helped me pick a phone with my budget, she was very understanding. Would refer my friends.

Great store, Justin was of great help getting me a new phone!

Mike really helped me get back to Cricket from TracFone. And helped saved me a lot of money. Stop by to see him.

Evelin did an amazing job transferring my contacts and pictures, even though it took an hour. She did an amazing job working around my phone that was no longer working, and gave me the best customer service.

The girls there are amazing! Very helpful and also bilingual. Always greeted with a warm greet. Always see them cleaning the store.

Justin took care of me very helpful and very nice

They were very helpful

Went to switch from metro to cricket today. Mo the representative that works there great guy great attitude took care of me on switching over even looked for on me getting me a good deal. I would highly recommend this store on 144th an Cicero in midlothian and go see Mo.

Was having trouble with my device and I was extremely satisfied with the help I received from the girls working there! Anayeli and Evelin were very pleasant

Anatolia at store at cricket was amazing, very informative and very helpful. I have been coming here for years and will continue to come with your amazing employees!

This was the most pleasant phone buying experience i ever had. I highly recommend this store for the excellent customer service

Was in the store and two of the nicest people evelin and anayeli was so kind keep people like them you will win....

I always come back to buy at this location, Anayeli was very helpful 👍

Evelin was amazing! Transfer my contacts from my business and showed me how to get my pictures.

Mario was very helpful. Came in for a new SIM and charger, and when he pulled up my account info he was able to swap my plan to unlimited data and drop the cost by 15 bucks a month! He even helped troubleshoot an issue on another phone. Super awesome!

I was very disappointed without receiving a iPhone when you switch to another carrier. Also be warned when you see four lines for $100.00 . Thats not including activation fees which would be another $100.00 plus taxes on all four phones so about $250.00 out of pocket so be prepared ask questions before going .

Michelle was excellent! Very helpful, pleasant, knowledgeable & courteous. She recommended I upgrade my current plan to give me more gbs & faster data speed. Plus, shes helped me in the past explaining step by step, questions Ive had about my phone in the past. She deserves a raise or bonus! Thanks again Michelle!

Great customer service!

The store is great and Anayeli was great too.

Very patient and helpful staff, would highly recommend!!! And they are bilingual

Enjoyed my experience with Anayeli recommend this location!

I had to make some alterations to my account information and Anthony was the man to see. He was incredibly friendly and professional. He fixed my account with in minutes and I was back out the door. The store itself is clean and organized. Great convenient location too! I will definitely be a repeating customer here! Grwat job guys!

Great and knowledgeable team. They were able to switch everything from my Android over to my new iPhone! Highly recommend!

Great experience. Very helpful. Come see Michelle. She is extremely nice and very knowledgeable.

The sales associate did an outstanding job, went above and beyond. Great customer service!

Evelin helped me and was very patient with the whole situation. Would refer a friend.

I highly recommend this store wonderful customer service and very professional..Michelle is amazing she goes above and beyond for you so I’ll always go to their location for any of my cellphone needs 5 Stars all the way...

Had a problem with my phone and the young lady was able to help me out! They got great service 👍

Very satisfied with my experience at this location. Will be getting the 4 lines for $100 soon!

I have gone to the same Cricket Store since I changed providers years ago to find two new associates. I was greeted immediately and I explained my problems with my phone. Both Anthony and Sam were able to work with me and detect my problem and resolved it. Thanks guys for outstanding service, I will continue to give you my business!!! Thank you!!

Great service, always get the help i need

After calling customer service I was told to take my phone to a store. Called the Tinley Park store and the man that answered was quite rude! I called Mario at the Midlothian store and he said bring it in and i will see what I can do. I did just that and he got my phone working again! Thank you Mario for all your help! Great Job!!

Anthony was such a great help for me today I highly recommend you see him when servicing your cricket service thanks so much

Anicia was very pleasant and very helpful.

Came in for help and Abdel helped me really quick, very satisfied with the help. Thank you! Recently came in 2020 and Anayeli and Evelin were very helpful with helping me with voicemai.

Customer service was excellent!

Came in for help with my phone and was happy to say i left satisfied, Abdel was a great help!

Great Service! Love coming to this store!

Every time I have a problem, Nick is so helpful and able to fix it. Hes so professional and explains the problem so I understand what happened. He goes the extra mile in customer service. Ive been to other Cricket stores and they dont compare to the Midlothian store. Very thankful for Nick!!

Anthony was really helpful, everytime i come in a recieve great service and i always leave better than when i came in.

A small store but the gentleman who works there is what makes it a great place to do business. Extremely knowledgeable and helpful.

Service is great thanks to my salesperson..!!..

Extremely helpful in asking repeated questions!! Very nice

Great service

Evelin was a big help!

I was really pleased with the GREAT customer service I received at this Cricket location i was greeted immediately, representative was very helpful and proffesional overall great experience. Will definitely return to his location.

Great service, I was helped quickly and well informed of what was wrong with my phone. Ill be back here again

Amazing customer service at this location!

Merry Good

Great customer service.

Nick is awesome. Great service!

Very pleasent and helpful

Great customer service!

Love the place first time there

No contestan. he spoke and he spoke and he spoke and he spoke and they do not answer, he sends me to and a call and they do not answer

The workers are so friendly

Very helpful

Very nice

Awesome service!!

Nick is awesome!!

Never been there

Nick is the man

I always come back to this store because they are very kind and attentive !!

Very well