The owner and staff got me 2 phones that were out of stock within hours, gave me a great deal on 3 devices and accessories and ported my numbers over within minutes. I love my phones and the service is great. I recommend this location to anyone looking for service or anything!
I went to get the new Lg Stylo 6 and sam helped me with making sure the phone was a good choice and he did it a great phone and i appreciate him i recommend this location to anyone
Im usually dont leave reviews. But I had such an amazing Experience here that I had to. I would give this place 10 stars if possible! Extremely friendly staff and went above and beyond my expectations!
The person who helped me was beyond amazing! I called over 10 metro stores and not only was be the only one to answer but he was so nice to me and even went an extra mile to help me out! I wanna thank the man who helped me you made my whole day! I recommend this store every time!!!
Esteban was amazing. He helped me set up another phone line on my plan and cancel a nightmare also known as sprint. He personally was on the phone with sprint for over an hour. He even stayed past closing time just to help me. Id give him and this store 10 stars if i could. Best customer service ever!!!!!
Very good, nice customer service very patient & very understanding Good prices always helping us . Our everyday store and they the onlynonce staying open at this times right now appreciate that hard work
The people that work here are the best, they are knowledgeable, friendly, clean store, nice availability and good services and prices
The staff was incredibly kind and helpful. They discussed the several options I had transferring my line to an individual plan with them. So far Im very satisfied with the service and data.
Good company, but some phones not in stock. When I try to pay my bill, website doesnt accept payment. So, I have to go into this store and they charge me more than it would have been to pay online....which would have been more convenient.
New Managment is great! They are very attentive and offer competitive prices! Very helpful and give you all the details about plans and phones!
Best Metro PCS in the valley! Had Verizon for the longest time and was a little unsure of going to a Metro PCS but Violet and the rest of the team were incredibly knowledgable, kind, and quick. Thanks for helping me out!
A.Jones, was great. Great customer service and the store was very clean. Will defiantly come back.☺
Very helpful staff. Problems solved easily, they go the extra mile.
The owner was great went to 3 other store before this one and he went above and beyond to help get us service !
The worst place too get a phone the took 220$ for 80$ plan for two phones and didnt do the porting of my number right so I was down to one phone and one paperweight and then they got them selfs lock out of my account with all the right info I spent four days and four hour each day and I still havent got a phone that works and they want me too start new account because of there incompetence and they want me to pay for another activation dont do it get a landline before going here
Best customer service ever in the whole county since the new management.
Had the best experience, had all concerns answeredThe girl that works in the morning is super helpful
Sam very awesome & helpful!!! 👍✌️
Theyre just starting out and they are willing to help you even if it doesnt mean bringing them business just because theyre great people! Definitely wanna go back if I switch carriers!
Great deals, best prices and service is the best out of other metro by TMobile stores
Awesome people great friendly service helped out so much
Horrible service, I came in to switch carriers and this one person that seem to be the manager was speaking Spanish saying that we will only keep the Samsung a6 on upgrades only. He did this to avoid selling te phone at the promo of $50. So don’t come here very conniving franchise store
These two Spanish guys are great! A few months ago when I first got my plan they treated me well but I thought nothing of it. Then a few months later I wanted to change numbers and plans and I went to the closest MetroPCS near me (not these guys) and they tried to rip me off and were very rude. So I immediately drove down the road to these guys and they really took care of me. They bent over backwards to get what I want and it was less than half the price the other liars at the MetroPCS down the road told me. If you are going to a MetroPCS in the area go to these guys. They will treat you right!
Very dissatisfied and shocked that no one can own up to what has happened there to busy pointing the finger at there co-workers, hello we still need help paid for 2 phones and they do not work took them back for refund and we were told had to go to another store WT* really do the right thing Metro PCS I can only imagine how many of my gente hispana (Hispanic race) this has happened too! You did meet your match this woman is not gonna go away that easy aint no sucka! Thank goodness for BBB, your in business and provide a service so there are guidelines that you as a business must also follow here in the great Salt Lake!!!!
Great came in and out was easy and fast violet was very helpful... its a shame they dont take cards though:/
I was there this morning and they have made some many changes staring with new administration. Customer service is the best!!
Went in because I locked my SIM card. The manager was very helpful he saved me money on my bill, and resolved my issues in seconds.
The employees at this metroPCS is the best i have come across
Lousy service - got skipped in line and no one bothered to let us know to sign in. The workers couldnt help customers without having to call someone else for additional help. Waited over half an hour to get an account number.
Very clean store and they are always so friendly!!
Be nice if their employees spoke English.
I have been in so many other stores and I have never found such a good customer service.I recommend this store 100%.The are also open till late.
Its the best phone place I have been though
IV Come back to the store 10 times today nobodys been here all day long I need to pay my phone bill.. thats all I have to say.
They remove reviews that are detailed and go into depth of their scamming.AVOID.
I just had the worst experience at this location. I am very disappointed with this company and will be getting in touch with their corporate office. DO NOT BUY ANYTHING FROM THEM! I am DISGUSTED with Metro PCS right now..
You guys really need to fix your time online or on your sign
So what I dont speak Spanish
It’s clouded all the time 😡
False advertisement and awful customer service
Talk to violet shell hook it up!!!
You are great👍👍
Cause they false advertise and claim no strings and they are not cheap they cost as much as all other cell service but claim its cheaper
They had 2 kids working there and they were so busy ordering pizza and playing around they messed up our lines after taking 45 minutes longer
Excellent store
Price efficient
Useing it to score points
Good helpers
Just cause
The best customer service after visiting several stores looking for the help I needed. An honest service and I highly recommend this store.
They have a great variety of phones and the best prices
Excellent store, customer service in this store is better than any other
Service in Spanish