Got the best oil change for $94 bucks which included the oil change. sale advisor made it seem he couldnt do the tire rotation because i had a patch in the rear tire. he insist on new tire I refused and he said he could not do the tire rotation. i told him do it that was the end of that. moral of the story whenever someone try to make you do something dont do it.Update: my tires making a weird noise as I drive. I’m never going back here they broke something.
Needed tires badly. Sergio ordered the tires in installed in one afternoon. Great service. Courteous and professional.
My first experience here was amazing but unfortunately today was everything but that. I had an appointment at 2 pm for a tire rotation and alignment. Prior to arriving, (literally an hour before) I had an oil change and inspection at my dealership who told me my tire pressure was fantastic. Upon arriving, customer service was not horrible but also not great. After waiting almost 3 hours for the services to be done, I drive home to get an alert that my tire pressure is low. This issue is not the end of the world but it is so frustrating to have spent so much time at an established place and leave with a pending service that didn’t need doing till arriving. I would give them 2.5 stars if I could.
This is a great place to take your car for service or to get tires. They are efficient, actually listen to your questions and always try to help. They never try and sell you something you don’t need . The store is clean and they take many precautions to keep you safe. Jesus usually helps me decide what my car needs and explains why each service is necessary . Before I found this Goodyear center I had tried several other places. None compared. I highly recommend them.
I made an appointment for oil change & rotation, that wasnt so bad. Afterwards, about 5 miles down the street & my tire light comes on. This was really unexpected.
I e been going here since 2015. Always great service
Went in for an oil change and tire rotation. The mechanic broke the plastic on the tire nuts and did not own up to it. I have been going to this center for years and never had a problem. The mechanic was John and was careless and in a hurry to finish the work. This was unacceptable. I brought it to the manager’s attention and he told me that that’s the way the car was before the tire rotation. He never even saw the car. Very disappointed and will never go back there again.
Great customer service. The took care of my car quickly and best part, with a friendly attitude.
Sergio took great care of me getting my tire plugged and everyone else was great I will definitely go back to see them when I am ready to get new tires
The team at Goodyear was great! I especially appreciated Jesus’s help. I needed a new battery and they were able to inspect my car and install the battery within a couple of hours.
This GoodYear location is good, fair, and thorough. Even though Costco has deals on tires, they don’t do anything else for tire support. When you add up the free tire support that Goodyear gives, you come out better. Plus they give discounts, if you ask and they are able. #PembrokePines
My classic Honda had a problem with the fuel system. I took my car to Full Detail Automotive and they quickly identified the problem and had me back on the road within a couple hours. Very knowledgeable and the price was reasonable. Highly recommend!
Very professional and excellent customer service I now feel confident I know where to bring my vehicle in case of any problems
Got an appointment for the next day in the late afternoon. We wanted to buy four tires for our camper. Rushed to get there on time. Once there the guy at the counter tells us that he doesnt have the tires. So we asked, why didnt you guys call or email, so we could avoid wasting our time, and gas. he replied, I didnt have that information, and yet I look at my paper work... Bam there is my cell phone # and my email address. Just poor consideration for the customer.
Everything was handle properly, wonderful service!
What a disappointment. I switch from the competition (Tires Plus) due to negligent behavior from the auto techs, excellent service front the counter, to find myself with a negligent and forgetfull counter guy at GoodYear. Nothing that I asked for was done but the oil change. Sadly, he repremended me because he called me and I didn’t answer. To top it all, I apologize for missing the call and at the store I realize he got my number wrong. What a disappointment and frustrating moment. It was such a convenient location and the rapport was good. I wrode my bike, since COVID-19 left us with one car. I guess, keep looking for a professional auto service place. Be aware.
Came in a few weeks ago to check my tires. I met one of the mechanics named Angel, I told him that I think I had a nail in one of my tires. He quickly asked for my keys to pull my car into the shop. Angel pulled it in and put it on the lift thing and immediately began to check my tires. Angel explained to me that there were no nails or holes what so ever and then began to check the air, that’s when he said that all of my tires were low on air and that I should check them every 2 weeks to a month.In conclusion, Angel was very helpful and I appreciated all of the tips he gave me during my visit. Very friendly staff! Thank you
I really respect Sergio’s knowledge and guidance. Very honest which is why we stay with Goodyear at his location.
They were very honest I went for a high speed balance and the guy in the front desk told me that my shocks and struts needed to be replace and that is what cause my tires to have like waves. They could have done the high speed balance charge me and dont tell me anything. That is what I like about places like this Honesty.
Called for an estimate on two tire changes in the front and was told $42. Came in store and was greeted with a bill of $170. Love the unsolicited ( we think you need a $90 alignment) do not come here. If you don’t know anything about cars they will try to sell you things and use mechanic jargon to scare you into paying for what you don’t need. Got the tire change without the alignment, got my car back then drove off only to find out they didn’t even give me my original wheels back because they “assumed I didn’t want it and wanted to recycle it for me” I know damn well you’re going to sell my tires In the used market because they are lightly used. So not only do they try to add to what you came In for, they also want to steal your tires because recycling. Yeah not coming back.
Sergio the person that welcomes you and works with your order, is excellent! I believe he must be the store manager or something like that.My only complain is with the person that changed my tires, I picked up my car hours after it was ready and when I got there my keys where inside the car, with one of the windows open and the passenger sit reclined all the way down.Other than that, the price was good.
My daughter had a nail in her tire for the longest and was being lazy. Ever so often she would stop by this location to get “air”! Finally today she came home estatic about the GREAT SERVICE! First from Sergio on the phone, then in person! She was happy with Akeim (not sure spelling) She got her tire fixed, nail removed! Overall ALL of the guys in the shop are great! A little serious but effective and courteous!! They are good folks 👍
I had a great experience today. Brought my car with a punctured tire, they didnt even charged me. It was fast. The attendant and mechanic were a bit serious but nice. Make sure you tip them at least.
I am currently at this store. Have been here over 3 hours waiting to get a new battery. I live is this area but work in Hialeah. Since I am not working today I figured I would not take the drive to my Hialeah mechanic and get the battery locally. Had I known it would take this long would have taken the drive to Hialeah. I could have driven to Hialeah gotten battery changed out and been home by now. Also there is no communication as to how long it will take. Can guarantee I will not come back here
I received excellent advice and service from the service manager and mechanics. Everyone was efficient. Facilities were clean.
Not even worth a star. Horrible is a small word compared to what these people are and offer. Im sure these people have charged people for things that werent worked on. Did an alignment on my car, done in less than 15 minutes. BS alignment. They took my car out for a drive that lasted longer than my alignment. Idiot me for coming here. Your better off traveling somewhere to get something stupid done on your car, than coming here if you live a block away. Steer clear of this place, they hate customers. They also believe they know more about your car then you, apparently we are all idiots to these people. If they say you need new tires, check them yourself. Got new tires here, a month later came in, and was told i needed new ones. Wish i was joking. Retards work here.
Service was quick and the place was very clean.
Ive been here a few times now and have never once been disappointed. Whether it was timelines or giving me honest assessments these guys are always straightforward with you. I will be picking my car up today and expect the same great service. For as long as I live in Miramar I wont take my car anywhere else. Thanks gents.
This Is a great tire shop. All services for brakes as well. Give them a try. Advertised free tire repair and did. Thank you. Will return.
I am using the store for a long time and without any issues. Recently, I see negligence on their part. Because of keeping the filter loose, I had to rebuild my engine. Goodyear says they have no evidence to prove this.Please double check when your vehicle comes out after service/repair.Also you will not see a sticker on the windshield on the next service.
Replaced my valve core that wasnt accepting air for free on my wheel. I then had them replace the struts and wheel bearings on my front end. They did a great job and took about 5 hours to do it.
AVOID THIS PLACE. I went to get a wheel alignment, brakes and battery check on my car. Sergio refused to provide details on any of the checks done to the car because I was not getting the deal on the tires ($700). Extremely rude, unprofessional and a waste of time. Please do yourself a favor and find another auto-repair shop.
I came in at 8:50am to get an oil change and power steering fluid flushed. Now I knew I had a leak which happen to be my power steering fluid pumped which I agreed to let change along with my belts. I left at 10 came back two hours later and my car still wasnt done. every time I asked the manger a question he seem so rude the service was horrible this location offers shuttle and he didnt even open his mouth. From now Ill be going to another location. Hiatus and Pembroke Road Is the worst location EVER I guess there upset because there hardly ever busy like everyone else. But hey you run people away when your service is horrible.
Best service ever
Always get great service from Sergio and his crew!
Great service, good price, very very professional development, take your time
Good prices honest people
Pretty good and fast service.
Service is good but prices are higher. Oil change became more expensive later with them.
So this morning while walking the dog, I see my roommates car front passenger side tire a little low. So I look further and find a nail in the tire. So I take a picture of the tire, and text her just so she would have knowledge of the potential problem.After walking the dog I see she is still in bed, so I take her car over to the Goodyear Tire, behind Publix on Pembroke Road in #Miramar who advertise they fix flats for free. (Goodyear Auto Service Center2101 South Hiatus Road Miramar, FL 33025)So instead of hearing those words pull it into the shop, I hear lets see what we have here. No sooner did he bend down he said oh I see the sidewall on this tire is bad, we are no able to repair it but we can replace it. I simple mention I am not here to buy a tire I am here so you can pull out the nail and but in a plug. He said he cannot do that.....so I drove off to Family Tire on Pines Blvd, and for a small fee he inspected and repaired the tire, and mentioned it was good for another 15K miles.I normally do not talk or post negative or derogatory remarks, we all have bad days, but I think this is more a deceptive practice by this Goodyear station and felt I needed to make a statement.#CityofMiramar #Goodyear #Miramar
Nice personal quick service
Quick service. Was out by the time I was promised.
Good service. Professional.
So crazy bad service I ever seen in my life in this store,, the people in there they not helpf you if they not in the mood,, I came earlier morning to fix my flat tire they was so rude and bad way talking to the customers I left the store going somewhere else at least they know how to show some respect to the customers ( in the end the guy there refused to give me the service because I did not purchase my tires from you guys) 😡😡😡💩💩
Terrible service, bad attitudes, shady excuses for making you buy new tires, slow, and Expensive.
Replaced a pair to tires without an appointment and in about 1.5 hours. Prices are a little high though.
HORRIBLE!! My husband just went there, since we have acct there, he always go for oil change and I bought my tires there.. I had a small nail in my tire and the manager didnt want to help us.. My husband took somewhere else where we were taken care of. We will NEVER be back at this store.
Had tires in stock. No free wifi like advertised
35$ per tire to remove a nail ...
Great services!
Needed a new tire on my travels they fixed us up I no time at all
I stopped just to get prices for an oil change and tires. Left with an oil change and plans to return next week for tires
Quick service.
Not very nice in customer service but they get the job done
One person in premises. Stood there waiting while he finished a phone call. He finished and didn’t care for us customers. Left.
Horrible service. Stay clear. These guys dont care about the service they are providing buoy can tell they get paid whether they work on your vehicle or just shoo you away
Great service and discounts
Great service
Terrible service, bad attitude workers.
Expensive tires but good
Nice and quick response
Great service
Terrible service
Very bad service. I paid an amount on a card and the other in cash and the manager never entered the money in the box and only gave me a receipt for the amounts charged on the card. It is not good. I was waiting for 2 1/2 hours for the service and they didnt know how to prescribe the computer. The manager sent me to the dealer because they didnt have a commuting machine to prescribe the oil and filter change 😡🙄😯