We recently got a 2018 Honda Pilot there, which we are greatly satisfied with both the car and the experience. I like the hassle-free negotiation-free environment. Andrew Meeks was the associate who helped us. He was extremely courteous and helpful. They also gave us a fair value on our trade-in, and the financing process was easy too. Definitely would recommend to friends and family.
We bought an awesome 2018 Subaru Outback at Jordan pre-owned, we were helped by Andrew Meeks who was incredibly helpful. He was patient with us and very knowledgeable about the vehicles we were interested in. The no negotiation price made the process stress-free as the car was priced competitively. I would absolutely recommend Andrew Meeks and Jordan automotive for anyone looking to purchase a car!
Jordan Auto Group made lifelong customers out of my husband and me. We went to test drive a car on a Saturday morning and were treated like royalty. Mike gave us his full attention, treated us both with respect and dignity, and was honest with us. Paul also helped us with the financial portion. He was extremely helpful, kind, and thorough. I have never had a great experience at a car dealership and Jordan Auto Group turned that around for us. I will forever get my vehicles and service done at Jordan Auto Group! 5+ Stars! Thank you!
Hands down the best car buying experience I’ve had! They were able to get me financed when I had lost all hope. I worked with Andrew and he was AWESOME. Thank you to everyone who made it happen! 10/10 recommend buying your next vehicle from them. You won’t regret it :)
Excellent service and pricing!Ive bought several cars from them and truly enjoyed the process. Their service reps are also very helpful and knowledgeable.Their body shop has high quality and timely repairs as well,, you really cant go wrong coming here.. Excellent dealership to work with! Highly recommended shopping here!
We found a car online that we wanted to see. I called to make sure it was still available, and within 15 minutes was at the lot to see it. Shawndel Gordon had the vehicle washed and waiting for me at the front door. He was personable, and went above and beyond to give us a great experience. Highly recommend the Jordan Way of buying a car and working with Shawndel!
Keaton and Shawndel were fun to work with, never pushy and made our truck shopping easy. The staff and atmosphere was great. We went shopping at other dealers and I gotta say just go here 1st and save time and money.
Just bought our first car at Jordan. Andrew Meeks treated us so good it makes us want to go back next time we need a vehicle. They are probably the most laid back sales group I have ever dealt with and that is a plus for me. Thanks for treating us right.
This was an awesome experience from the beginning. The sales staff really do care about the customer getting outfitted in the vehicle they are interested in. We worked with Andrew Meeks, which was a really nice guy who was always open to help and questions.
Jordan auto was genuinely the best buying experience I have ever done! Mike and Paul were both amazingly genuine people who truly do care about their job and their customers! I was blown away by how kind they were to me today and I would not hesitate to come back and tell everyone about my experience for real. I have always felt extremely uncomfortable in my old car and car buying experiences but in this store i genuinely felt like I was talking with uncles who were looking out for the best deal for me. Thanks so much again Paul and Mike for all your help today with getting into my brand new 2021 Toyota Corolla!!
We had an excellent experience! Andrew Meeks was very professional and made the process go smoothly.
Buying our new to us vehicle with Juli through Jordan Ford was such a great experience! She was very helpful throughout the process and we never felt pressured to do something that was not the best fit for us. We definitely recommend going to Jordan Ford for your next vehicle.
Kiera was relentless!! She didnt stop calling, texting, and emailing which for most is a turn off. HOWEVER, in the end, not only did we purchase the vehicle we really wanted at the right price with our own financing, Kiera STILL tried to connect with us, personalize the deal, and is the most memorable part of our experience at Jordan. #INFISHING #E-town
Jordan Auto was very easy to work with and had great service! Would highly recommend to anyone looking to buy, sell, or trade their vehicle.
Shawndel Gordon! He’s the guy to ask for! We weren’t having the best day shopping, low inventories, and sales people from other dealerships losing interest when hearing our price range was only 10k-15k. Then we pulled into Jordan’s. We were looking around, not seeing to much in our range, then Shawndel came over, listened to what we needed, took us to multiple lots, and showed us all of our options. It was a very straight forward experience, and I mean that in the best of ways. We found a very nice car right in the middle of our range! Everything after that, again, was very straight forward, and transparent. Mr. Hodge in finance secured us a great interest rate and presented very fair extended coverage warranties that still kept us in our target payment. My thanks to the whole team at Jordan’s. Just ask for Gordon from Jordan’s!
Shout out to Angie! She helped us get into the right vehicle and for not trying to push any car on us. There was no pressure that we had to buy a car. We got the perfect vehicle that we where looking for and for a good price too!
I recently purchased a used vehicle for my daughter. I worked with Shawndel G. and Kara M. and they went on the hunt to find the perfect vehicle to fit into my very long lists of requirements! :) They were so patient with me and had no problem going back to the drawing board until the right car was found! I hate car shopping but Shawndel and Kara made it a great experience! They are truly All-Stars! Would recommend and have recommended them to my friends!
Shout out to Dawn and Gabby for the best car buying experience. No pressure to buy and they made us feel comfortable. Nothing overwhelming and totally transparent with our purchase. Thanks so much!!!
Very happy with my experience at Jordan automotive. Buying a car out of state can be a pain, but even after the fact they made sure all my needs were met. My sales rep Shawndel was very personable and helpful. Masks were worn by staff at all times, and the desks were outfitted with germ barrier walls. Thank you! 😷😃🏎
Great buying experience overall. Some bumps along the way through no fault of the dealership or the salesman. And even though I may have gotten frustrated and hung up on him, Shawndel Gordon didn’t give up on getting me exactly what I wanted. He was persistent in keeping up on a vehicle that had a deal pending on it and kept me informed every step of the way. When the vehicle became available he contacted me right away while dealing with others and didn’t miss a beat. He was transparent with the condition of the vehicle and made sure I knew exactly what I was buying. Got a vehicle I love that is in better shape than many that I looked at in the same price range and much cheaper than the same model with similar age and mileage within 100 miles of the area. Thank you Shawndel and Jordan Automotive.
Shawndel was my salesmen and I couldn’t have dealt with a better person. He made everything fast and easy. I will recommend him to anyone looking.
Ive had to buy a few cars over the years and going into this purchase I was prepared to be under a lot of stress. When I arrived I was greeted by Shawndel Gordon, and everything after that it felt like he had my back. I explained my situation and financial goals for the purchase and Shawndel not only listened, he found me a quality car in my budget and made sure the terms of my loan fit my needs. I just wanted to pass along a big thank you to the best sales person Ive ever worked with as well as some of his other team members, Paul, Soc, and Kara.
Kadi was great to deal with! We love our new to us car! Thank you!
My Mom of 83 years old was ready for a different vehicle. Angie T. was very helpful and patient in finding my Mom what she felt comfortable in. No pushy sales person...only helpful. Great experience. Thank you!
Shawndel Gordon and John Jackson are the perfect team when buying a vehicle. We traded in 2 cars and got 2. The whole experience was Amazing! They will do everything they can to get you into a vehicle. We were pre-approved before going in but John said he could get us a way better interest rate. He didn’t lie! We received an AWESOME interest rate and the AWD vehicles we wanted. I haven’t had this great of experience at ANY dealership!! We plan on coming back and sending friends and family as well. Thank you both so much!!!
Shawndel Gordon was my sales person and they made me feel very comfortable with my purchase and never pressured me a single time. He was very friendly, patient, and explained me everything in detail so I can understand what the sales process was and to make sure I was informed about the loans/purchases so I wouldnt have a regrettable experience. Because a lot of sales businesses dont care and give you only some info and shove you into a purchase that you cannot afford. Jordan Ford does not do that and I appreciated that! :^)I forgot his name but the manager (I think?) or the person who overlooks everything did an amazing job as well!! Also want to thank Shawndel for grabbing my animal crossing decorative card (was custom and over $60). I cleared out my old car (did a trade-in) but forgot that. Shawndel grabbed it for me and left it on his desk for me to retrieve! I really appreciated that.
I havent done a ton of business with Jordan, however they gave great service for my car recently. it wasnt cheap but it needed to be done and they even found and took care of other issues! Vince was very kind and explained everything he had done :) I have heard that Jordan has some of the best customer service ever and that they teach other places to be like them!
We saw the car online and wanted to take it for a test drive.We inquired about the availability online and promptly received a text message back.It was a 2-hour drive to get there from where we live and they were in contact the whole time. When we pulled up into the lot they rolled out the car And Angela Thibudeaux was there ready to great us. She was so helpful and made this process so easy and smooth. Everyone at the Jordan Auto group was a pleasure to work with.
Purchased a used car from Jordan Automotive (2014 BMW 328d xDrive) and had an excellent experience with them. Shawndel Gordon was excellent as a salesman. When I first saw the car, I decided to walk away and received little to no pressure from Shawndel to purchase the vehicle. About a week later, I received a call revising the listing price to what I felt was a fairer price. Upon purchasing the car, Jordan took care of any and all issues that the vehicle had, including sending the vehicle back to BMW twice for repairs. Jordan repaired/paid for new brake pads, rotors, oil changes, tire rotation, as well as the replacement of two sensors and other electrical problems that the vehicle had, with no questions asked. While I was a bit worried at first, Jordan did the right thing and paid for any and all repairs to make sure the vehicle I received was up to their standard. I cant speak highly enough of Shawndel and those that assisted him (Kevin Bailey, John Pickard, and others) and highly recommend Jordan Automotive (and Shawndel in particular) for your vehicle purchases
Had to get air in our tires and to be checked and the person that helped us is John Wise very nice person very helpful will recommend Jordan Ford to friends and family.
Kadi is extremely honest and helpful. I was looking to purchase a truck from out of state and she made sure I was fully aware of every little aspect of damage to the vehicle and that I was fully informed in my decision. No shady tactics like you see with most dealers.
Shawndel Gordon was very helpful and made the car buying process easy! Would highly recommend him to anyone!
Hugh Janda, sales manager at this store did a super outstanding job presenting my grandsons surprised vehicle that I purchased. The personalized touch Hugh put in this SUV exceeded my ideals. This is why I buy all my autos at Jordan Ford. Its truly an experience you wont forget for honesty, quality, vary price compettive, and a smile.
Great place to work and do business
Went in just to browse with my mind set on what car I wanted and Vanessa was so helpful in helping me find a better car in my price range and I was able to trade in my car for a brand new car! The whole process only took 3 days and she and John Jackson made everything so easy for me. I wish I would have looked here sooner!!
Shawndel Gordon and John Leap were great helps when trying to purchase a new vehicle, both were very kind and helpful and not pushy at all, all in all it was a great experience I ended up with a great car for a great price, and there was even a problem with the touch screen in the vehicle which Shawndel got replaced for me for no extra charge. I would highly recommend going to Jordan!
I had a stress free and enjoyable experience. Thank you Kevin Ball for your great service and transparency. I highly recommend Kevin.
Mike Banashak was so helpful and straight forward, we have bought our last 4 cars exclusively with him!
We just purchased a beautiful 2013 Lincoln MKX Elite from Mike Banashak. The process was so smooth. I emailed Mike with the info on the vehicle we wanted and he did the rest. Within a few days, Todd located the Lincoln in Michigan and had it brought down for us to inspect. After driving it yesterday, we knew it was the vehicle for us. Mike even stayed after closing yesterday to answer our questions and get us set up for delivery. With Mike and Socs help, we had already gotten our financing arranged, so delivery today was a breeze. Soc guided us through the paperwork, and we were on our way. Thanks so much to the whole team at Jordan. Our experience was actually fun...isnt that the way purchasing a vehicle should be? 5 stars everyone...and well be sure to tell our family and friends, many of whom are already satisfied Jordan customers! We appreciate everything Mike...excellent job!!!
My boyfriend bought a car before we went on vacation. Had some things customized. They had a week to get it taken care of. The window tint is a joke, it looks horrible and they told him to wait 2 weeks before theyd even address it. He is still waiting on his floor mats. We wont ever buy another car there. Mean Jean couldnt be bothered to apologize for her lack of attention to detail because she already has his money.
Amazing service, just bought our 2nd vehicle there in the last 2 months. Sharron Remmo was amazing both times. Ni pressure to buy best car buying experience ive ever had.
Generally helpful, honest, reasonably prompt service but not down to the minute. Very nice waiting area for the new car buyers and follow up service, less so on the used car side. No haggle pricing is a boon. We have been customers for nineteen years now. Five stars for easy, stress free buying. Service center is above average in accommodation, loses points on turnaround time and cost. Had some requests (purchase/installation of tonneau cover) where we were directed to go somewhere else.
They will avoid you at all cost to get out of doing something that you paid for. Like when I bought my car and paid to get 5 details on it they will ignore your calls never call you back and say their systems down and that they will have the manager call back.
This was my first ever experience purchasing a car on my own and something that could have been completely stressful was made painless and easy at Jordan Auto. Everyone was extremely friendly and welcoming and I greatly appreciated the service and efficiency of their staff, especially coming from out of town. I worked with both Kara Mitchell and Joel Girten, who knew this large first time purchase was something to celebrate and made the process as simple as possible. Kara was also kind enough to check in on me and how my vehicle was driving a few days after purchase. I am now a proud owner of a super cute 2017 Kia Soul that was quite the steal and I am very satisfied with the whole experience! Thank you, Jordan Auto!
Pat, in vehicle purchasing is a straight shooting, fair minded individual. Gave me $5 more than I asked for my car. Cant get much more fair than that. No hassle, quick, practical way to sell a car!!!!Its 3 days after the sale, just received notice that I can come pick up my check!!She said she would even bring it to me!!! WOW!!! PAT is AWESOME!!!I just picked it up just to shake her hand again, which was the way she stated coming in would be!!!WE LOVE PAT and Jordan Auto Group and Jordan Toyota for your speedy expedition, for me and mostly for your future customers. I see that customer satisfaction IS very important to Jordan Toyota and Auto group!!!!!!Great work everyone involved in making my selling experience with Jordan Toyota and Auto group AWESOME!!!!!✌❤😁
Fast no pressure buying experience. Quality vehicles, I purchased 2 vehicles in 2 months. The process is effortless. Highly recommended
Jordan Automotive is the best dealership ever. You are treated with kindness and respect. I purchased a car there 4 years ago, and today we went back so my boyfriend could buy a car. Shawndell Gordon sold us both of our cars, and I cannot put into words what a wonderful person he is. He is professional, and funny, and he excels at customer service. Ill never go anywhere else for a car. 💕
This place is great to get a new or pre owned vehicle!!! Staff super friendly and professional. Couldnt have asked for a better experience.
They truly understand what customer service means... even for someone looking to purchase a vehicle from their used budget lot!Awesome way to be!
Very pleased with my buying experience! From start to finish Angie was a pleasure to work with. Drove down from Michigan, and it was definately worth the time. Angie even came in on her day off. I will/would encourage anyone looking for a new or used vehicle to check out Jordan Automotive. Thanks again Angie!
Wendi Burns was helpful and professional with our used car buying experience. Since the Jordan price is non-negotiable, there is no high pressure sales pitch, just friendly, fair, service. Wendi and Eric helped with securing a lower finance rate with my credit union, which was also helpful. I would recommend Jordan.
As first time car buyers, my husband and I had an amazing experience working with Jordan Auto Group. Hugh, Tony, and John were so helpful in finding vehicles that best fit our needs, and making sure they fit our budget. They went the extra mile to make sure everything worked in our favor. They were always patient with us and explained the process in great detail so we were never left in the dark. We are very happy with our vehicles and look forward to working with Jordan Auto Group again!
I bought my car there and they continue to treat me very well.
I recently went through the process of talking to used car dealers for the first time in my life. Being a first timer I could’ve been chewed up and spit out without even realizing it, but I was lucky enough to have Jordan Automotive. They were the most kind and informative people, they didn’t push anything on you, they didn’t try and joke you around with numbers, they were clear cut from the beginning to the end. They were so helpful throughout my whole process, working with me to get the best deal I possibly could and the best experience, and it was just that. This dealership is phenomenal to say the least. I spoke with Ryan and John during my time there and they are some of the most amazing people to work with. Kind, informative, and honest. I couldn’t have asked for anything better. You can bet that I’ll be recommending everyone I know to their dealership.
It was a great car buying experience at Jordan Automotive. Many thanks to Shawndel Gordon, who has done everything to find the best car for me in my price range. He answered all the questions and then did all the paperwork for us. The entire process went smoothly, especially considering everything was completed on one weekend that was also the Memorial Day weekend.
Gordan from jordan was th he best! Thanks so much shawndel. Fastest ever getting in and out buying a car. You guys rock!!!!
I bought a car here and they took two months to send my title. I had to call them numerous times, they never called me back. I got a email stating my title would be delivered by Oct 20th, it didn’t require a signature. And they left it at the wrong address. Soo frustrated!
We came back for a Subaru Outback after looking at a Mazda back in March. Appreciated the upfront no-pressure business model. Shawndel was extremely knowledgeable, helpful, professional, and considerate! The car purchasing experience was fast and Joel was honest and accommodating when discussing financing, etc. Hope someone enjoys the little bb blue VW :)
Careful, they are not owned locally anymore. They are now letting tenured people go, who have helped to build the business for the sake of new ownership profits. This is always short sided when you forego top notch service for profit. Mr. Jordan service is now a thing of the past.
I highly recommend that you stay away from Jordan Automotive when looking to purchase a vehicle.Their idea of customer service is an absolute joke. The Sales Rep that we worked with, Katie, had the worst possible attitude, at every single encounter. When it was brought to the managers attention he said and I quote “Everyone’s entitled to a bad day or two. Thanks for bringing it to my attention. Have a nice day”. She was very rude, unefficient, and non accommodating.After purchasing the vehicle, we had to pretty much beg her to run it through the car wash that they have on the lot. We had to stop and fill the tank as it was on E.If I could rate them anything lower than 1, then I would!!Yes manager, everyone’s entitled to a bad day (or two, I suppose), but in the sales industry, your behavior should NEVER extend to a client. And certainly not at every single encounter. ( I hope that isnt an addendum of your “Jordan Way”)
Wendi was absolutely incredible. She helped make my first car buying experience such smooth and pain free process. I looked at vehicles for probably 45 minutes, test drove two vehicles, and received financing all in about a 3 hour time frame.I definitely recommend Jordan Auto and I look forward to buying from them again.
Best place Ive ever bought a car from. And the service after has been really good. They seem like retention of customers is just as important as getting them. Been a customer for a year. No issues yet.
I already bought my car from Jordan auto, so we went there a second time for my fiancée to buy her car! Wendy was the person that helped us and she was great. Never pressured us to buy, gave us a helpful and stress free buying experience! Trey was also helpful and a fun guy to be around according to my fiancée.
Weve purchased our last four vehicles from Jordans. Two weeks ago I was in a hit and run accident which totaled my last Jordan purchase and I had this last Saturday to find a new car before returning the rental. When we arrived there were 10 or 12 other customers ahead of us and there werent 10 or 12 sales people, SWAMPED!We went to four other car lots only to remember WHY we love Jordans so much. No pressure. No wondering how much the car is. No salesmen sprinting across the parking lot blocking my path back to the street. Right back to Jordans, not caring how long I had to wait for Kevin Ball to sell me my third vehicle.Kevin is AMAZING! He listens and adds absolutely no stress to the process. If you dont want a blue car, he wont show you one. If you want heated seats, hell show you those. If you need four wheel drive, well, you get the idea.Bravo!!
Wendi was fantastic! She was very knowledgeable and was eager to help me find the right car for me. She was patient and I will come back to her whenever I need another car. Also, I will tell all in my circle how great everyone was at Jordan. I love that there is no pressure and no bickering about price. Great job, Wendi and everyone! I love my new car!!!!! Three cheers for the Jordan Way!
Selection is good. Salespeople are friendly and not pushy. But dont count on them for help after purchase on warranties concerning tires. Michelin refused to honor threadbare front tire on brand new truck. Owner purchased a new tire up and above the payments. Seems warranties dont cover defects anymore.
From the start, Jake Alexander was super knowledgeable about the products and the process. He heard from ME first...and focused on the product SECOND, which to me, is all the reason to shop at a place like Jordan. Jake then went above and beyond in helping us with some extra paperwork to complete the trade in, which took time and care, but he never wavered. Kelly also stepped up to the plate in that regard as well. All around an amazing experience from Jordan, and makes me feel in incredibly good hands for a large purchase. Thanks Jordan Team! Especially to Jake, who showed top notch service and professionalism.
So far its been an excellent experience! Ive been talking with Anthony Johnson and hes been very helpful. He responds to my questions much faster than I even respond back. For that I apologize, but I will recommend him to anyone looking for a vehicle!
Thanks to Ilysa Roempagel for a job well done. She jumped through extra hoops to make sure I could buy my new car. I was really impressed by their dedication to customer satisfaction. Thats why I picked them even though Im in another state and over 2 hours away! It was worth it!
I found the car I wanted online, and decided to go check it out at Jordan. I found the car in the lot and was looking at it when Dan Miner walked up and asked if I was looking for something specific.From the very beginning Dan was extremely helpful and I never got the feeling that he was just trying to get me to buy a car; he was just giving me the information I needed to make my own decision.On top of their great customer service, Jordans fantastic customer benefits, like 52 free car washes, makes me happy I went with Jordan for buying my first car.
Had an awesome experience at Jordan over the past few days! Bought a used car from Jacob Alexander and cant say enough about the professional atmosphere and the transparency that he provided. I met a lot of the Jordan family throughout the process and have to say that they all made me feel welcome and comfortable throughout the entire purchasing process. I strongly recommend stopping by to browse some cars or enjoy the awesome massage chair they have! Thanks again !
Who likes having their car serviced? Not me! But the folks here are nice. My favorite employee is MARIE. The MANICURIST. Im not kidding. You can get a complimentary manicure while your car is being serviced! There is wifi, water and cookies. So far Ive yet to see the fireplace work which makes me sad :( BUT the folks who work here have all been friendly and professional. Ive dealt with service and sales people and have been quite pleased. Im not a car dealership kinda gal at all but this place does not give me the heebie jeebies. If youre in the market for a car, I highly recommend talking to Dan Miner in sales. Straight up guy. [email protected]
My wife and I bought a vehicle from them and are very happy with the service and value we received. It was well worth the trip from Fort Wayne.
My 2nd time buying a vehicle from Jordan Automotive, Im a customer for life! Patrik was a huge help! Probably the most down to earth and personable salesman Ive worked with! From picking out vehicles online to the test drive and paperwork, he made everything go smoothly. Between him and Paul, they make Jordan Automotive such a fun and easy going experience. I highly recommend Jordan Automotive to anyone in need of a vehicle!
Just went and got my mom a new car ( 2013 Chevy Captiva ) Dealer was nice took about 2 hours to get the car
Needed a tow at 2am and they came within 18 minutes and I had another situation and they solved that as well will recommend to anyone. They really care
The Manager Corey is helpful and was very helpful. There was no assistant available and I did not have to wait he assumed the role and I got out quick thank you
I wanted to get out of my lease and sell my car as we are moving out of country. Kadi Wood helped me with the process -- her knowledge and professionalism is commendable. She quoted me a fair price, I took the car in for inspection and within a couple of hours they took the car off my hands. I really appreciate how easy and timely the whole process was.
Ron is and was phenomenal for my new car buying experience. He was knowledgeable about all the vehicles I looked at. Hes been available for any question Ive had and has continued to be a great contact for all my car needs. Besides Ron everyone at Jordan has been fantastic! Highly recommend Ron and Jordan Automotive for all your car buying needs!
I had an excellent experience. Finally a car dealer that does not pressure the customers to make a purchase. No price negotiation and the prices of the car are at market value. My sales person Dan Miner was courteous and very patient with all our questions. The financing process went very smooth as well. Definitely not a traditional dealer experience. I recommend to everyone.
I leased a 2016 Camry from Jordan Automotive. Kevin Ball was the most helpful, patient, and easy going individual to work with! Considering I am one of the most indecisive people ever, Kevin never made me feel pressured to buy anything and worked with me to ensure that I was making the right decision. Kevin also made sure that I understood everything that I was getting in to before making that final decision. Kevin excelled at communicating and also kept me informed. I appreciated his help, his honesty, and approachability. I would recommend Jordan Automotive because of him! Thanks Kevin!
I had a great experience with everyone that helped me at Jordan. I dont have the best credit and they worked hard to get me into a great car. Would definitely recommend. They were never pushy and let me test drive as many cars as I needed until I found the perfect fit!
Purchased a cpo 2017 RAV4. drove 2 hours to see it, test drive it and purchase it. Patrik Culey had it all set for us when we arrived. he walked us through a stress free purchase. recommend jordan auto and patrik culey if you are looking for a toyota.
I was very impressed with the service that I received at Jordan. I sent them an email with what kind of vehicle I was looking for and my budget and Alex Miller replied quickly and set up an appointment for me. The prices seemed fair and inline with what I was seeing online and I liked not having to haggle down to a reasonable price. Alex had plenty of opportunity to try and talk us into a more expensive vehicle if he had wanted to and never took it, that alone made this the best vehicle purchase experience Ive had. All of the staff we encountered were very friendly and did a great job of getting us a vehicle that fit our needs and our budget, I would recommend them to anyone in the area.
I grew up in the area but moved about a year ago to Kentucky. My husband and I came up to Granger to visit family for the holiday weekend and since we were in the market to purchase a new Explorer, we made a stop at Jordan Ford to look. Ive always had a positive experience with Jordan as I purchased my previous car (Corolla) in 2008 from them and continued to get my car serviced regularly at Jordan. Kevin Ball was gracious enough to spend over 4 hours with us through the purchase of our car and of course having to deal with his first Kentucky owner purchase. Also, compared to what we were finding in Kentucky and surrounding areas - Jordan provided us with the best deal! I highly recommend Jordan to anyone who shops in the area.
This was our second purchase from Jordan and just like the first, our car buying process was a breeze. Jake Alexander at Jordan Ford is a top notch account executive and I highly recommend asking for him. He is honest, makes sure youre comfortable through the entire process and puts you in the car you really want. Huge thanks to him for everything he did for us and to the team at Jordan.
Best all around car buying experience! Brandon was phenomenal and quick to communicate. With my busy work schedule they did all the extra steps for me. It was refreshing to have this type of experience.
The rear glass hinge on my 2002 explorer broke & was hanging on with the other bent hinge. After tying it back up to secure it I took it to Jordan and the price of the part was extremely high but labor was reasonable. I asked if I brought in my own part would they fix it. They said as long as the part was comparable & had all the hardware. I found and took it to them & they had it fixed the same day! Thank you all for your fast, honest & quality work
The staff at Jordan Toyota has the best customer service, very transparent and willing to help! We love our new Camry! Go see Ryan for your next purchase!
They are doing repairs that my mechanic found before I purchased my new/used SUV. Glad they did that. Am going to love driving my new SUV
Well, Ive had cookies and coffee and got my nails done while waiting on my vehicle to be serviced. From Dan, who sold me my Toyota Corolla, to Stacy, who oversaw my service for the past two years, I have had excellent treatment.
We have purchased 2 of our vehicles through Jordan Auto and love the customer service we receive! Most recently we worked with Karlie. She didn’t mind warming up a few vehicles for test drives in the frigid temps with only 40 min until they closed and she came in on her day off to finalize paperwork because it worked best for our schedule, which we truly appreciated. Thanks Karlie and Jordan Auto!-Kristy and Chuck Bridegroom
Jordan Automotive was great from the moment we pulled onto the lot. We were greeted by Dan Minor. He asked us a few simple questions and were we off for a test drive. Feel in love with my car right away. My sister and I were introduced to Kara, the manager, and we talked about our options for buying the car. No pressure, no hidden fees, everything was up front. We came back on Monday to the financial office and were treated well there too. Dan even made sure there was gas in my car! I would highly recommend Jordan to anyone looking for a new or use vehicle.
Jordan Auto was wonderful when purchasing my vehicle. Wendi Burns was incredibly friendly and helpful with all my questions and concerns; I would recommend both Jordan Auto and Wendi to anyone looking for a vehicle!
I just purchased my second used vehicle from Jordan because they handled my first purchase so well and at a very reasonable price. The salesperson for my second purchase, Wendi, was very accommodating and could not have handled the transaction better. Jordan is the best dealership Ive ever worked with and I plan on going back for my next new or used car.