The staff members are kind and friendly, the service is good, but always there is a line! If you use your Starbucks app to order, it will take a long time for your drink to be ready for pick up. The Frappes usually have lots of ice in it and it is hard to drink, or you should wait for a long time until you can drink a bit of it and it taste like water....

Inside the Shops at Mission Viejo Mall. Open space. Plenty of seats and daylight . Next to dining. Store hours are in the picture below.

Typical Starbucks with one exception: the bathrooms are immaculate!  How many times have you shopped at a Starbucks just to use their bathroom and it’s disgusting?  Not this location!  Their coffee is to be expected but it’s this small detail that made me want to review.

My favorite Starbucks store!  The baristas are all so sweet, they know me by name now.  They go above and beyond to make me feel special every time and I make sure to tip them well because of it.  Tip, y’all!  Be nice to your service staff!

They have great Christmas ornaments and their coffee selection is very diverse. They have a great selection of non cafe drinks also. The players and breakfast selection are wisely well stocked.

It’s closed!

Good coffee, fast service and friendly staff.

Great service. Sierra was very helpful and kind. I Would recommend this place to friends and family

Great Starbucks, always makes my drinks on point. I like this one location because it is clean and the staff are nice and professional.

My daily stop. Always have my order ready to go

I would give a zero star if possible. Never had worse service. A worker was acting sensitive and harassing two customers ahead of me in line. Then proceeded to ask me if I was bothered as well by this act.

Consistent good coffee, fast service and friendly staff keep me coming back.

I hate being around tons of people but this starbucks is worth waiting for! The drinks are great, no seriously. Ive been going to starbucks for 10 plus years and this starbucks baristas are phenomenal especially Chelsea and Anthony!

Great staff, the new store manager is great and very attentive!

Happy hour! Half prices Chai Tea Latte.

I would assume drink tea with Osama or Obama, same thing.

Unbelievablely rude service! And they are not was crauded even...no excuses!

Similar to regular starbucksStaff are good

Good starbucks. Good service.

Walked in with my wife and infant before closing and while waiting for my wife to use the restroom before ordering our coffee my child started to cry so I waited outside. My wife came out to order her coffee and was refused service because the employee stated they were closed even though the doors were open and they had customers sitting inside. My wife asked when they closed and was told 9:30 she then asked what the time was and wad told 9:31. No service provided. Very lazy rude employees.

Definitely overcrowded, since its in the mall. order online through the app and pick up in order to get around the crowd

Not good service. To munch ice on the order..

Very disorganized and apathetic staff. Waited 20 minutes for my drink the first time, waited 25 minutes the 2nd. Don’t recommend.

Small place but I like. The coffee

Decent service.

As usual!

Ok

Awesome

Coffee. Yum.

A mocha frap done just perfect! Thanks

Yummmm

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