I brought my 1997 chevy Silverado for transmission flush. There was some scheduling issues and i was told two different things but the staff was polite and they let me use a free rental so i could get to work while they worked on my truck. They did good work and let me know all the issues my vehicle has. I would recommend.
Ive used Fix It Forward for 2 different vehicles with both general repairs and major repairs. I appreciate their honesty and how upfront they are. They can be a little higher cost but I was happy with the quality of their work and their kindness and helpfulness. They arent condescending when explaining things or answering questions. The communication on the progress of my repairs was very good. They completed the major repair ahead of the timeline. Very happy with the service.
Absolutely a wonderful experience with Fix it forward, my brakes needed to be done and they got me in right away! I feel so much safer to drive! I needed a vehicle to drive they had a loner for me which was wonderful! Everyone there is professional and on time! Thank you all so much!
The folks at Fix it Forward were very kind, professional, and communicative. I will be glad to return there for my auto repair and maintenance needs. I would recommend them to anyone who is looking for reliable service in the FM area.
I heard great things about them from several friends and I was not disappointed. They were very friendly, honest and professional. My truck had two leaks and needed a new tailpipe. They gave me an estimate with options and told me what was most urgent to fix and even provided a resource for financing if I needed it. They even brought me back to look at the leaks under my truck so I could see just how bad they were. They told me what they expected with a time frame and they followed up during the process so that I could pay my bill online and pick my truck up after hours since I had to work during their business hours. My truck was done on time and its great! They also have loaner vehicles if you need one while yours is being worked on. I highly recommend them!
This is a nice place and they definitely get the job done right! And I appreciate them! But the only thing is the price ranges! They cost an arm and a leg for their hourly rate and there was no loner cars! Also my car was ready in the AM and they didn’t even call to tell me it was ready! I missed a whole day and a half of work waiting for them to call and they forgot to call to tell me my car was done hours before!! It’s a good place if you are willing to spend hundreds to a grand or more! I do admit they get it done right so I truly do appreciate it! Just a little spendy! Thank you guys!
I started using this business about a month ago. I’m very impressed with their professionalism and customer service. I believe they carefully inspect my vehicles and offer me honest repair options if needed. My vehicles are done on time with no greasy fingerprints or high pressure sales. Great experience!
When I brought my car in to have it serviced the staff were very professional and answered all of my questions and were able to get my car serviced in a timely manner even though they had two cars ahead of mine
Great group of mechanics and staff! Very honest and trustworthy. Top notch service!
Awesome company was visiting my kids when my truck died, no warnings or lights came on.called around and fix it forward got it in right away, they called and kept me informed about each step and quoted a price for each option. I highly recommend them.
Very nice and straightforward with my cars needs. If there is a job they cant do, theyll refer you to someone who can. Ex. Turbo on our Equinox went out. They told us it was under warranty and had us go to the dealership to get it done.
Great service from when you walk in the door to the mechanics fixing your car. They explain everything you need done without making you feel pressured into doing so. Rodger just changed my oil today and then told me about my brakes. He explain in details I could understand.The lobby/waiting room is always clean as well.
Reasonable price, fast service, friendly, honest, didnt try to upsell on unneeded extras
For over the last almost 2 years now! Fix it Forward has done a lot for me. From fixing my brake system to just an oil change. Theyve always remained honest throughout all the projects, and thats what I appreciate. Being a single woman, I really appreciate their honesty when alot of other people are dishonest. They are very good people. Im glad we crossed paths. Thanks for everything so far.
I am blessed to receive a vehicle donation, after losing my old truck. Everything has been great. I have no words to convey the how happy I am.
I was quoted double of the replacement of a water pump, parts and labor...just had my oil changed 2 weeks prior and was told I needed a oil change. Was told I had a crack in my windshield that was obvious but they missed I only had 4 lug nuts instead of 5 because the stud was broken. I was disappointed in this place after I was highly recommended. Do yourselves a favor and look around at other auto repair places. Will not return here. Quoted 572.67 for water pump parts and labor and got it done for 257.43.. you do the math🤗
Very satisfactory work, staff, and technicians. Very happy.
I got an oil change from Fix It Forward. Very professional and great service.. That same day I hear a rattling noise under my vehicle. I received a text from them asking how the service was and if anything is needed. I replied and told them about my rattling noise. They got me in the next day. I was showed where it was coming from. It was aside from the oil change but here they went an extra mile to help me out and secure the loose part to stop the noise. Hands down best place ever. They didnt even charge me anything. Talk about great service and great people in this world.THANK YOU SO MUCH EVERYONE AT FIX IT FORWARD.
Sweetest group of people ever. Not being from the area or familiar with cars, I knew I was in good hands.
Great experience. Short wait and good price!
Fix it Forward is one of the best places in the Fargo/Moorhead area to get any type of repairs done!
Great customer service! The guys ran into a few issues which delayed my appointment and these guys went above and beyond to make it up to me. I will be back with any other vehicle issues I have.
It was terrible… they said there was a bunch of stuff wrong n told me to start looking for a new vehicle cuz the repairs were going to be around 5000 dollars!! They listed a whole bunch of things that indeed were not a bother.Jokes on them tho. I dropped off my vehicle n took a picture of the motor before leaving it. They insisted there was a severe power steering fluid problem… ummmm no they had splashed used oil on the belts n had it spray everywhere tho!I refused all the repairs they told me made my vehicle dangerous to drive on the road… n immediately took it to my normal shop 45 minutes away! They got me in n said yes I have slight play in the trirod… n a wheel bearing going out n told me it would be about 350 parts n labor to fix but it definitely doesn’t need to be fixed right this minute! It can wait a few months!Said they looked over the engine n there was absolutely no leaks n reminded me that it was just in the end of March for repair10/10 would never recommend
Great place for car maintenance and repair. Maintenance and repairs needed, were all explained in detail. Great bunch of guys! And they reached out, after repair, to see if my car was operating as it should.
You can get your car fixed and help out other people talk about a win/win.
2nd time needing repairs while in town for vaca. They are through, knowledgeable and kind. Great not to have to visit auto care but if you need a trustworthy set of mechanics, here is the Best!
Have always been satisfied. Good service, and I have used them A LOT!
These guys made my month! I called one day, they got my car in the next day, diagnosed it and repaired it all that day. I got an educators discount and so far, so good....my car floats after the struts were replaced. I have found my forever mechanic.
Fixed the heat in my big Nissan van which was kind of a nightmare but they made it work and made it work good. Very professional crew there
1. Needed a oxygen sensor replaced.2. I had some swaybar bushings replaced by them. They did a good job.This is a very reputable establishment, I will recommend them to everyone.
I had a tire with a slow leak and it was the Friday afternoon before the 4th of July. They squeezed me in along with getting as many other vehicles out for the weekend. The price for the repair was fantastic also.
I had the best experience with the team at Fix it forward. Super genuine people, helped me out when no one else could. Very dedicated workers! A special thank you to Isaac, Tim, Scott and Shaun for working so hard! You guys are truly a blessing! ⭐⭐⭐⭐⭐
They were fast, professional, and thorough. Discovered a few minor issues with brakes and shocks which I appreciated.
Were new to the F-M area and have been looking for a reliable mechanic to fix an oil leak. We took our car to two other places before landing here at Fix It Forward. I learned that they use a UV light detection method for discovering exactly where the engine leak is coming from, instead of just guess work, like the other places. They will also walk you out to their shop and show you what exactly is wrong with your car so you dont have to take their word for it. Thanks to this, I can feel confident that the diagnosis is correct. Our Honda is older (2004, ~137k miles) and right at that age in which things are going out on it. Weve given them a lot of business because we trust them and they simply do a great job. I value their ministry and non-profit work that they do, and it really helps that they give a 3-year, 30k mile warranty on all the work. Plus, theyll loan you a car for free for as long as they are woking on your car. I wont ever take my vehicles anywhere else.
Really good service, love that they provided foodThe staff was personable, but the prices were a little highBut I love all the community work they do with high-school and a local blood driveWill be going back with my other cars
Quick scheduling - super friendly and explained everything before work started. Nothing but good things to say!!
Good customer service when requesting service, accurate estimate, and good work by the mechs. All in all, an excellent experience. Good service to use when you dont know who to trust.
We have had service done on our cars from oil changes to rack and pinion, tie rods, tires. They are courteous, professional, respectful, and follows their estimate. We are very impressed with their service and follow up to make sure everything went well.
This company is AWESOME & they do honest & great work.
Very friendly and honest people. Got my problem fixed at a reasonable price.
Used them several times very friendly and timely. Good communication.
While listening to AM1100 The Flag, an ad played for Fix It Forward Auto Care. I needed some work done on a vehicle so I thought I would give them a shot. Im sure glad I did. They exceeded my expectations by providing quality work at a fair price. The staff were kind and knowledgeable too.
Fix it forward has been great. They picked up our car, services it, and then gave recommendations for other work that needed to get done. All told, it was a great experience and I really appreciated the Covid precautions that they took.
Excellent service, very relaxed environment, great prices, personable staff.
They were amazing to work with. Made sure I understood everything and called with updates. Quotes were always given prior to work done.
Great ministry and opportunity for volunteers. Definitely worth checking out if you would like to volunteer to help fix donated vehicles that go to help someone in need.
Happened upon this company because of a low tire. I have just had some engine work by them and am very satisfied. I live 60 miles from their shop, they gave me a loaner. If you auto service of any kind, I highly recommend them.
Quick service and done right.
Very professional, kept me informed and prices were as stated. Will use them again
Friendly and honest staff. Highly recommended!
The service from the front desk was very friendly. The work was done within the suggested time and i was charged exactly what the estimate said. I was pleased with my experience.
When my brakes decided it was time to up and die, Fix It Forward was able to help me quickly. They are very upfront about the process, explain where every cost comes from, and makes sure that you understand and approve of the course of action.They provided me a loaner vehicle while my car was being worked on, and they returned my car to me in an amazing condition. Ive been to may mechanics over the years, but Fix It Forward is by the far the best I have been to.I strongly encourage everyone to use them as their go-to mechanics.
I had an 11 o’clock appointment and the tech already had the car in the shop at 11. The techs are very careful about inspections. They make sure the customer is aware of issues without unnecessary pressure. They even adjusted tire pressure to proper psi. We had tires installed at a different business and not two tires had the same pressure. They do now Thanks Fix-It-Forward!
Quality Work These Are People that do actual Work Best Auto shop in a 6 mile Radius
Always a Great Experience 🎀 A Group of Auto Professionals you can believe in, especially as a Woman😀 Ive been taken for Money at other Repair Shops before, NOT ANYMORE, I TOTALLY TRUST FIX IT FORWARDS Staff & Expertise 🤗
We were camping in the area and had trouble with our vehicle. We needed immediate service. They were so kind and accommodating that and we felt like they truly cared for us. Our vehicle could not be repaired that day so they gave us a loaner vehicle for the weekend. I would highly recommend them. I pray we never need to have repairs again when in the area but if we do I will definitely be going back to Fix it Forward Auto Care. Great service. Thank you for your caring help.
Good experience all around. Very friendly staff. Fair price. Thank you!
I had work done on a 20 year old car that my daughter drives. Fix It Forward went through all the recommended repairs and worked with us on what needed to be done right away and what could wait till another time. They were very detailed in their explanations and kept us updated on what service was being done and how things were going. Highly recommend them for any service they offer.
Thanks guys @ Pay it Forward! You helped a COPD veteran that truly needed alittle help! I realize how busy you all are & your generosity is pure! Again thanks to “ All “ of you!
Fix it Forward was excellent to work with. They provided an estimate for the work that needed to be done to our vehicle in a timely manner. This came via a link on my phone and was very easy to navigate. Once approved, our vehicle was repaired quickly and we were back on the road in no time.If you’re looking for excellent service, professionalism and a quick turnaround time you should not hesitate to give them a call.
I was referred here from a family member. They were accommodating, and honest. They gave me all of the work that needs to be done, but were honest and not pushy. They talked to me like a person. I will definitely return!!
Thank you to everyone at Fix It Forward! I encountered electrical problems with my car, and they did a great job of tracking down and fixing the problems. They went above and beyond! I highly recommend them!
Excellent inexpensive service.
Diagnosed and repaired my car quickly. Clean waiting room.
Always Love the service at Fix it Forward. They shot you straight and make you feel like they actually care about you and your vehicle. Wonderful friendly service always!
After finding out they donate vehicles to people in need my family has been going here and we haven’t been disappointed. They’re honest and have reasonable prices.
👍 job well done ... thanks 👍
I would not recommend this place to anyone to fix there car because I went there my first time to fix a tire and they told me I need to change brake caliper which was obviously falls. They also drained the brake fluid to low so that i fix it to make money out of me. After I added brake fluid. The fluid was not leaking and problem is gone.
Gave these guys a call. Short sweet. No bs. Real. will be getting my business in the future.Saved me from dealing with the nonsense that is Dilworth walmart.
I have taken my vehicle to Fix It Forward Auto Care several times for both regular maintenance and repairs. I am always impressed with the level of service that I receive. They do not try to hassle or pressure me into taking on unnecessary maintenance, but they are always honest and up front about any issues that arise. They are timely and affordable, and I love that their proceeds go to benefit ministry that helps so many. Their waiting room is clean and comfortable, and the shop dog is very friendly :)
Im very satisfied with the service. I would use them again.
Asked if they would give me an estimate to repair part. Obviously if more needed to be replaced then that’s on me. They would not give an estimate, not even on the part I was asking about. All they would say is that labor is $108/hour and “I can’t help you”. I’m not gonna give them my vehicle, have them play Russian roulette on how much money they wanna make that day and then hold my car until payment...Professionalism and customer service is clearly not a standard at this place.EDIT: Owner called and apologized for his employees handling of the call. Apparently the employee was having an off day and didn’t provide the correct response he should have. I get it. They are working on a part quote as we speak. Manager said they do offer a free 15 minute diagnostic. So I’m probably going to take it in and get it checked out. Bumped from 1 star to 3. Thank you for the call.
Just went to Fix It Foward for the first time, they performed oil changes and other maintenance on our higher mileage vehicles. Good communications and pleasant to work with. Happy with the work and the price.
Its refreshing to be able to take my vehicle in somewhere and be able to trust their opinion. High quality honest mechanics at an affordable rate are hard to come by. Thank you for helping this Mom of 5 out!
The battery on our pickup would not hold a charge because of a short in one of the circuits. The tech at FixitForward found the circuit breaker that malfunctioned and took it out, because it was not one we used.
So happy that you have a location in Fargo now, definitely closer to me. I still made the drive to Moorhead because I knew I would get an honest answer to my brakes making weird noises. My oil changes and tire rotations are always quick and affordably done.
Thumbs up for the entire team! I highly recommend: Fix It Forward Auto Care. I brought my vehicle to them and I was able to drive away with my sanity and safety due to these TOP NOTCH mechanics! I will continue to bring my car here for their honesty as well! Yesss I am one happy satisfied customer! Thank you FIX IT FORWARD AUTO CARE! 😊
Excellent!!! Everything was great. Price very good 👍.
On my most recent visit it took a little longer than estimated, but not the mechanics fault, my Chevrolet had all original parts and they didnt want to come apart easily. They worked hard to make sure my brakes and all the parts involved with the braking system worked properly and safely. They also fixed a noise my husband and I have been hearing for months, that was apparently caused by a plate rubbing against the tire. We are extremely pleased with the work of their mechanics and are constantly recommending Fix it Forward Auto care as they have friendly knowledgeable service and we will continue having our vehicle maintenance done by them.
Fantastic service, thorough and even delivered to my residence. I will be going back!
I went in with my car they said there was ab oil it 20 things wrong and when I get my car back we find there is only 3 things that are actually wrong not 20 then i find out that they took my speaker from my car never again will j go back there
Our first time to take a vehicle to Fix it Forward after seeing positive recommendations and reviews. They were very thorough and refused to sell me new tires without fixing some serious safety issues. I appreciate their honesty and the great loaner car!!! We will be back for sure!
Fix It Forward is very thorough in their work. They are kind and caring people. They let you know what they checked and ask you before doing anything else. I would recommend them as a place to go for mechanic work.
I recently started going to Fix It Forward because I liked the ministry that was attached but I am now a loyal customer because of the personable staff who are so accomodating & helpful when I have an issue! Their pricing is fair and they are FAST!
Very polite and speedy service!
Was happy with your services. Will definitely use your services again in the future if needed.
Fix It Forward provides excellent customer service and quality work. I went in for an oil change and they were able to identify a few critical issues with my car, and quickly set me up with estimates and an appointment. They kept me informed with regular updates and the repairs were done in a punctual timeframe. I really appreciate how friendly and helpful they were as well.
We have taken all three of our vehicles to be serviced at Fix it Forward — from oil changes to new tires to engine work. Matt, Scott, and crew have always gotten us into the shop right away, explained what repairs were needed in detail, and charged fair prices for the quality of their work. I am very comfortable moving with repairs because they’ve proven themselves time and again to be honest and fair. In addition, we like to support because of all they do for our community with regard to donating vehicles to those in need.
Fix it forward truly seems to value customers over money. Saved me 200 dollars over competitive quotes for my repair. Had a loaner car for me so I wasn’t stuck waiting for my vehicle. Professional service in every way. No problems. No drama. Just the way you would script a repair experience.
I am always so pleased with the service I receive when I take my car to Fix it Forward. They take care of all issues and when I leave I feel that I am driving a safe vehicle and that means the world to a single woman who has minimal knowledge about car care.I know I am in good hands and that they are not selling me any parts or services that I do not need.They are honest, caring and the best Auto service you will ever need.
Place was great! Would highly recommend going there!
Service, quality, and communication are top notch. I like that the text/app updates with quotes attached. I can approve all the work or portions of it fast. No surprises and everyone is professional to work with. I’d recommend Fix It Forward to everyone!
I recently had them install tires on my pickup and the whole process was a great experience. The staff was helpful, knowledgable and professional. They were able to get the brand and model of tires I was looking for and at a competitive price. I will defiantly be using the Fix it Forward Team again!
This was my first time here. I had heard great things about Fix it Forward so I had to check it out for my self. This was a definite 5 star experience and will now be coming here for my car repairs. They had early hours so I could get my car in before work. I loved the text communication while they were working on my car so I knew what the cost was going to be before agreeing to the repairs. Great company and a great experience.
This is a very honest place with excellent mechanics. And just like their name says they give back to the community!
Fix it forward is awesome! They checked over and fixed major issues in my car for a very reasonable price and in a reasonable time limit. They took the time to explain exactly whats wrong with my vehicle, what needed to be fixed immediately and what was a minor issue that could be fixed later. They were very transparent about breaking a cover under the hood and not only did they fix their mistake quickly and for free, they also discounted my overall price for the inconvenience of being without my car for one extra day. I recieved amazing customer service overall and will be back for future repairs as needed! Thank you fix it forward for making my car reliable again.
Super quick and easy experience. The text messaging was great. Thanks again!
I love the mission of this place. My encounter with them was only over the phone. I live in East Grand Forks Minnesota and they operate out of Fargo North Dakota. Im giving four stars because I support their mission. Im not giving five because they werent at all interested in even talking to me about serving someone out of town. I get it because they can only serve so many people in a city as large as Fargo let alone from other cities. But I felt unwelcome and like I was bothering them by asking questions.
Lovely Christian atmosphere! Shop prices was very reasonable! Quality workmanship! Excellent customer service!